A great company with great people! They really know their job and how to help people make choices. The install went great and looks great. The customer service for scheduling the work and selecting tile was also great. We really leaned on them for help and they came through! read more

Two of our bathroom showers had temporary fixes that started to fail from a previous owner. I was told by a plumber to find someone that could regrout and seal our bathroom showers. I did my dreaded search looking for a company that was trustworthy and had great reviews. I happened to come across The Grout Genie and scrolled through their reviews and saw so many great things customers were saying, so I gave them a call. OMG! All of the reviews are accurate. From the start, everyone I dealt with in the company was very responsive, professional, and on time. Brad did our work and he was freaking amazing! He did such a thorough job and made our showers that are from 1999 shine and look brand new again. I will be calling them when I'm ready to do other repair work in our bathroom. This is a great company! Thank you The Grout Genie!! read more

The Grout Genie - Before - Flooring Near Me - Fairfax, Virginia

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My bathroom was in a sorry state when Rich came out to take a look at it. It was outdated but redoing everything seemed too hard to do myself and too expensive to hire. Rich offered the perfect solution for me, which was doing a lot of it myself but with his help and guidance along the way. We ripped everything out down to the studs and then Rich helped me through every step of the install. He spent several days at my house working with me to do the demo, hang drywall, and install the shower pan/wet-walls. Back at the Grout Genie shop, we went over installing tile and I was able to go back home and do the floor myself. Having Rich's expertise to make sure things are being done right and won't leak in the future was a lot better than trying to do things by googling and watching YouTube videos. When issues inevitably came up, it was really nice to have someone I could call to fix it. He also let me borrow the tools I needed at different points in the process, like the tile cutter and vacuum drywall sander. Having the right tools for the job is huge. The end result looks great. I learned a lot through the process, and saved a lot of money. If you're interested in taking on a bathroom project yourself, I can't recommend getting Rich's help with it enough. read more

Excellent Work! Joe did a marvelous job! The regrouting and cleaning of my Central Bathroom is absolutely the best! The bathroom is and looks better than the builder left it 40 years ago. I am super pleased! Thanks, Joe for all your good attention to detail! read more

The Grout Genie - The Grout Genie cleaned and left this better than the original... - Flooring Near Me - Fairfax, Virginia

We have had issues with our master shower for years resulting in leakage through our ceiling below the bathroom. We had multiple contractors, plumbers hired to fix the leak, to re-grout. The problem still existed We hired Grout Genie to re-grout our shower. Richard and Saul steam cleaned the shower, removed all the old grout, found the leak issues and provided different options - short term and long term. They replaced the silicone pipes, applied new grouts to the shower. Their quality of work represents the best of the very best. Richard is very knowledgeable and experienced. Saul, his assistant, was very detailed and thorough. They are extremely professional and very reasonable. Nicole is wonderful in providing the excellent customer service from booking to billing. I wish I called them years ago so we could have fixed the issues much earlier. Thank you team Grout Genie. read more

If you need grout cleaning or repair call Richard at Grout Genie. We had multiple estimates. When we interviewed Richard he was so experienced and knowledgeable we decided go with Grout Genie. Turns out we needed alot less work than we originally told by others. Richard and assistant did an incredible job, our shower looks brand new. Wish we had taken pictures! Due to the careful review and experience we not only have a beautiful shower but Richard was able to correct and refurbish what needed to be done and saved us from a major expense which others tried to sell us. Make sure you call Grout Genie before you commit to anyone else. Thanks Richard, Nicole and staff!! We need more companies like this...hard to come by! read more

I cannot find enough positive words to say about The Grout Genie. In my experience, their work is exemplary. They are masters of their craft, take pride in their work, and never fail to perform top quality work. Just as important, they have excellent customer service with reps who are also very knowledgeable (thanks, Nicole!), and go above and beyond to make their customers happy. As many of you are aware, it is difficult to find a trustworthy contractor these days (we all have our horror stories)...and Grout Genie is one of the few in the area that I would highly recommend without hesitation. read more

I had a service done with the Grout Genie to recaulk a bathtub in the master bathroom, along with the bathtub, tile and grout cleaning, and I am so happy with the results. My bathroom finally looks like new again. Making appointment was very easy. I had a video call with Nicole and showed her what needed to be done. She sent me an estimate right away and was able to schedule me very quickly. I have a busy schedule, and they were very accomodating. The service was performed by Brad, who did an excellent job. The great results show the quality of his work. He left the bathroom very clean after he was done and recommended me some cleaning products I could use in my home. I'd definitely use this company in the future and recommend it to others. read more

We had a great experience with The Grout Genie. Brad cleaned our tile & grout, did new caulking all around the shower/tub and sealed the grout lines. We had a leaky shower that was leaking straight through the ceiling down to our entryway hall underneath. The plumber said it wasn't the pipes causing the leak, we needed new caulking. Hopefully this solves the problem. Our technician Brad was awesome! He showed up on time and worked his magic on our shower/tub! Would recommend Brad and The Grout Genie to anyone. read more

Rich came, he saw, he conquered...it's just that simple. Like many of you, our shower had been taken over by mold that we just could not beat, and just after four short years of having the shower completely retiled and sealed. Rich came in, gave his full and honest estimate, showed up when he said he would and knocked it 100% out of the park. Additionally, he had great advice as to how to keep the humidity down in the shower and how to remove humidity and the food source for the mold in the first place. The resealing of the shower was done well, and there were no aftermarket surprises when the job was completed. Thing about Rich is you get exactly what you are promised. Not everyone can do this type of work with the experience and the on-the-job knowledge that Rich has. As I am sure we have all noticed there are a ton of new tile guys and plumbers that claim to know what they are doing after only being in the NOVA for two or three yrs. For me, all of my future tile work will go Rich, and all of my future plumbing work will go to Julian of Plumb Agent (the plumber Rich recommended). I will leave you with this, tile work and mowing and racking leaves are on two completely opposite ends of the work experience spectrum. If I were you, I would take the person with years of bathroom and tile work, not the person mowing and racking leaves and grass on the weekends and doing tile work during the week. read more

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We hired the Grout Genie to repair the grout in our showers with new silicone. We also had issues with the primary shower, where there was water pooling and not draining properly because the tiles were not graded appropriately. Richard came in and inspected the issues. He was very knowledgeable about the different options for solving our issues and made recommendations based on the longevity of the solutions. He recommended retiling the floor and adding a layer of epoxy to fix our issues and not require work in the future. We ultimately decided to go with this solution. Richard did an incredible job; our showers, especially the primary, look great. Our previous shower floor always looked dirty despite routine cleanings. Richard significantly improved the shower floor, having the water drain properly and efficiently. The Grout Genie exceeded our expectations in every way. They are responsive, professional, and detail-oriented. We could not be happier with our bathrooms and newly retiled shower floor, and we owe it all to the Grout Genie's expertise and dedication. We highly recommend their services and look forward to working with them on future projects, especially when we retile our primary bathroom floor. read more

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It is a rare occurrence when you come upon a business that has the perfect blend of expertise, professionalism, genuine care for their patrons, and whose goal is to always do the right thing. Grout Genie is that business! We've had the occasion to use their services several times. They have been prompt, efficient, neat, and have gone the extra mile to perform the work with a keen eye to detail. We needed a ceiling repair and Richard took it upon himself to come several days ahead of regularly scheduled service call to prep. Richard and Nicole do not disappoint. We recommend them without reservation The Millers read more

Last year my husband and I renovated our master bathroom and have had major problems with the grout staining and chipping. After reading the Grout Genie's reviews, I contacted him for a consult. I saw he also installs backsplashes which coincidentally I was looking to do as well. The owner, Rich, is incredibly friendly and knowledgeable. I left a message and he called back right away and spoke to me for almost 45 minutes about how he could address the grout issue in my master bathroom. He also asked me to provide him with pictures and provided me tentative quotes for both scopes of work. We scheduled a time for him to see the bathroom and kitchen and worked out a plan to address the issues. Today he completed a two-day install on the kitchen backsplash. The grout work is scheduled for later in the month and I will address that in am updated review. I could not be happier with the tile work Rich did in the kitchen. He is very methodical and precise with his cuts and obviously takes a lot of pride in his work (as he should). He was upfront with his pricing which was competitive and easy to work with on scheduling. His grout lines are very straight and his cuts around the window sill were spot on. I have full confidence that the additional work with have scheduled with Rich will be just as successful. Rich is a pleasure to work with and does top notch work. I would highly recommend him to anyone. read more

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Grout Genie was a pleasure to deal with. We moved recently and noted that the tile floor in the bathroom had not been sealed and that the shower grout needed repair. Nicole was my first contact and was very helpful in answering my questions and scheduling the appointment. Brad showed up on time and did a great job fixing the issues we had with the shower grout, the poor caulking job around the shower pan and the unsealed tile floor. Before he left he went over the care and maintenace of the tile with the new expoxy sealed grout. We have scheduled Grout Genie to come out again to do more work on another area in our home. We hope that they send Brad again since we like the quality of his work! read more

They are the best- they care about the work they do and strive to make sure you are happy too. It's such a pleasure working with them; easy to schedule the work, they come on time, and clean up after they're done. Highly recommend!! They also can handle a really wide variety of projects, so if you're not sure if they are the right company, I would just reach out to see. read more

Really, I don't even know that I have words to describe The Grout Genie adequately. I'll do my best though, to articulate WHY they are the best of the best. From a specialty perspective, this company knows what they're doing and you can trust they'll do it RIGHT. Their knowledge and expertise are second to none. Not only do they know, understand and produce top quality work, but Nicole and Rich are also exceptional human beings. They're the kind of people you would want to be friends with which makes it easy to want to give them your business. I wouldn't be surprised if someone labeled me as "a difficult customer" because of my OCD and anxiety when it comes to many things in life, but Nicole kindly accommodated all of my requests and changes prior to having the grout work done in my bathroom and she never once made me feel like I was unreasonable. I so appreciate this company, I will recommend them to anyone and everyone I know. read more

We had a marble shower tile floor that we were very unhappy with from a previous remodel. The high maintenance and degradation on tile edges was causing us a lot of stress. We reached out to Grout Genie to see if it was possible to fix with a more durable, easy to maintain porcelain tile and grout. Richard was a wealth of knowledge that explained all the details to us and we found that he was an expert epoxy grout installer. After a few conversations and comparison of multiple other quotes we felt Grout Genie was the right contractor for the job. It was absolutely the right choice!!! Nicole was great at helping to answer questions and reaching out to a few tile stores for us. Richard was also helpful answering questions about specific tile and ensuring everything was lined up for the work. The work was completed efficiently and they kept our bathroom clean during the work. Our shower floor is amazing now!! It has been 2 months and it continues to look great, it is so easy to clean and the water just runs off the epoxy grout. We are so much happier with the new floor and it is some of the best money we have spent on the house. read more

Apparently I forgot to leave my review two years ago!!! I can't say enough INCREDIBLE things about Rich and his tile work! Like I said, he laid tile in our basement for us in November 2015 and we've been loving the basement ever since! I found Rich online through Yelp and had him come out for an estimate and he was honest, upfront and even told me he was probably a little more expensive than the other guys I had also give me quotes (he wasn't, he was actually cheaper than everyone else). More importantly he talked to me like a person not some shell of a person (or shell of a husband). He didn't try to upsell me or talk me into doing anything extra. He was very easy to talk to, very knowledgeable and friendly (definitely a guy you'd wanna grab a beer with and catch a game). Let me give you some info on the basement remodel we underwent a couple of years ago...I erroneously thought I could redo the tile with my dad...we started the project (albeit terribly) and about a fraction of the way through realized we were completely in over our heads, but we had already purchased all the material. Rich had no problem laying tile around our messy work (sorry about the headache Rich!) and completing the work ahead of schedule. I trust him so much that I gave him the code to our backdoor so he could just come in and start the work on his own. Rich even played with our dog and let her out while we were away at work (he did ask beforehand if it was ok for him to do this...so don't worry pet parents). Our floors look incredible now! Rich even told me a few tricks about tiling and "back-buttering" in case I needed future tile work...but let's face it...now that I have a tile guy it's not something I'll ever do myself. We've recommended Rich to everyone we know and two people have used him and also raved about his work. Sorry I got carried away bragging on the work...but bottom line...if you're looking for a tile job, for someone to fix some shotty work, or someone to help walk you through what you could make out of your space...call Grout Genie! The team of Rich and his wife were awesome! I'm looking forward to having them out again to look at redoing our master bathroom! read more

Richard does amazing work, very thorough and takes his time to make sure every tile is cut correctly and all lines are aligned. I've hired him twice for backsplash installation. The coordination with Nicole for quote and install appointment were smooth and fast. I'd recommend The Grout Genie to anyone. read more

This was by far the best experience with a local business that I have had! From the initial consult to the work being done, I have been impressed by the professionalism of the team and the recommendations that have been made to me. Maurico showed up on time and was polite and friendly and got straight to work. Richard showed up later on and advised on a different color choice for the grout based on the tile, this was great as the color choice is spot on and looks amazing! Finally Richard was also looking at some more work I wanted doing, he advised on a different option and I was really impressed as he could just have sold me on the more expensive option but he did not, he actually recommended less work! I cannot speak highly enough of this team and they will be my go to company! read more

Rich did an excellent job installing my kitchen backsplash. The material I selected (waterglass) was very difficult to install and the results came out really well. I wouldn't hesitate to use him again. Perhaps for an accent wall in my second bath. read more

The Grout Genie - Flooring Near Me - Fairfax, Virginia

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So here's the short, takeaway summary to my novel: Start to finish, the team at Grout Genie are absolutely stellar to work with and the customer service is bar none outstanding! I highly, highly recommend Richard's work and customer service to anyone in the Chantilly/Centreville area: service providers like him and his team are so rare to find nowadays! The work is impeccably done; their communication is constant and spot-on; and Richard goes out of his way to make sure everything is right. By far the best company I've ever worked with. For those looking for the long of it, here goes! So I am renting out my home in the Centreville area while I'm across the country on the West Coast and a drippy leak sprung up in our master bathroom at the end of April. My renter narrowed down the culprit to the all-tile shower and not the toilet. There soon followed a highly frustrating series of interactions with my home warranty's plumbing company that resulted in unnecessary tile being pulled up around the shower drain and four exploratory holes cut into my kitchen ceiling. All that work for them to decide, at the end of May, that they *couldn't find the leak* but a 'complete shower pan replacement' was what would fix the problem. Riiiight. The first plumber sent out had mentioned that it could be leaking from the grout between the tiles, so I decided I'd try having the shower tile and grout resealed. I employed my skills in Google-fu to find companies that sealed tile and Grout Genie came up as top-rated in the area. I sent an inquiry email requesting a quote on a Saturday morning (West Coast time), fully resigned to probably getting a reply on Monday. Not even an hour later, I get a call and an email from Nicole at their business office, fully laying out their project timeline, the steps involved in applying the sealant, and how to send in photos of the project for a full estimate. She was so very thorough and up-front about when I could expect them to start work on my shower; there was an expected wait time due to COVID-19 measures and having a fully booked schedule. I mentioned to Nicole that I also needed to have the tiles around the shower drain put back in before I could get the sealing job done and she reassured me that they can do that, too. Relieved that I didn't have to find yet another company to fix this botched repair job, I sent off the photos of the shower my tenants had sent me. Half an hour later I get a call from *the* Richard, who walked me through every single step he could foresee in fixing the hot mess of a shower left over from the plumbers. In the end, Richard finished the tile repairs and fully sealed the shower floor slightly earlier than their initial estimate. The retiled area matched the existing floor tile, and the sealant was applied impeccably well. Best of all, there were no leaks anymore! Overall, it took about a month of work because things had to set and cure. He even had to come back after everything was done to repair damage to the sealant caused by the home warranty plumbing company (AGAIN)! Those extra two visits were above and beyond what I was expecting him to do, and he did it free of charge just to make sure that the work that he did remained as waterproof as when he'd just finished it. If you've stuck it out to the end of this saga, just know that your tile and grout job is in great hands with Richard and the Grout Genie company. Their attention to detail, communication, and just overall care for the customer and the job they're doing are second to none! They've definitely saved me a ton of anxiety trying to get everything fixed from across the country. Oh, and he also recommended a much more competent plumbing company for me to work with in the future, as well! read more

Grout Genie did a quality repair of our shower and sink grout quickly and efficiently. They know their stuff. A special shout-out to Brad for his politeness. read more

Review of service performed on 8/26/2022. I needed to have my bathtub recaulked, with some caulk and grout repairs. I had a virtual estimate with Nicole. The process was very easy, and Nicole is super-knowledgeable. She provided an extremely detailed estimate by email with all the items we had discussed. My appointment was with Brad, who was very friendly and professional. He arrived on time, and gave me a lot of information about the repairs. He left everything very clean. My bathtub looks wonderful! I would definitely use them again. Thank you Grout Genie! read more

Wow - yeah, these guys are good. I contacted them today regarding noticeable grout deterioration and bubbling on the drywall in the master bath (new home we just moved into this week). I called The Grout Genie, and was able to reach Rich, who came out same day (he was in the area, so he was literally here in minutes). I found them through Yelp based upon reviews, and happy to say their great rating on here is very accurate. Rich inspected everything and gave me advice on what to do to address the grout and drywall water issues. The interesting thing, Rich was very keen on telling me the best ways to both address this and not break the bank. He showed me things that I can do, and how I can do it with minimal cost. That really helps. With the new home, and renovations thus far, I don't exactly have a pot of cash for surprises. Rich also took the time to check out my flooring, as we have some 'character' in our old home with mildly sloping floors. He immediately was able to walk me through that, with pictures he has of other home jobs he has done. He did a much better job explaining that to me in layman's terms than my home inspector. It was a random thing for me to ask him, but really glad I did. He removed his shoes, was thorough and took his time explaining to me the issues I was seeing, and walked me through how to re-grout and silicon my shower to achieve the fix I need - no up-selling or sales pitch, just practical advice on what I can do to inexpensively fix my drywall and tiles. read more

My husband and I were looking to have a subway tile backsplash installed in our kitchen and we called Grout Genie after seeing several positive 5-star reviews here on Yelp. The Grout Genie (Richard) was very knowledgeable about the tile process and made us feel comfortable that he would be do a good job for us at a reasonable price. Grout Genie completed the backsplash for us last week and I am amazed and overwhelmingly pleased by his end product. Richard and his assistant, Gabriel, did a fantastic job and completed everything in just one day. I was impressed that they took the time to cover my new countertops and appliances with paper and tape to avoid getting grout on them. They also put drop cloths down on the floor to avoid tracking in dirt or damaging my wood floors. Instead of assuming what I wanted and rushing through the job, Richard consulted me several times on what my preferences were for different things like tile layout and tile spacing - important things I had not thought about prior to getting the tile installed. Richard answered any and all questions I had about the process and was overall a delight to talk to. Overall, he was quick and efficient, but also careful and precise. I am extremely happy with the subway tile that Grout Genie did in my kitchen. The tiles are evenly space, aligned straight, and smooth when running your hand across them - which is so important on this type of project. I felt comfortable with the team and did not need to hover over them or inspect every inch of the work they were doing. I would highly recommended Grout Genie to anyone looking for tile work to be done. Two thumbs, way up! read more

I wished for my bathroom to look clean instead of dingey and this Genie made my wish come true! The Grout Genie experience was positive from start to finish. Rich and Nicole were both responsive and knowledgable, two things so lacking in most businesses today. They were also flexible, accomodating, and communicative when it came to scheduling the work. Rich came for an estimate, explained the entire process, showed up on time on the day we agreed upon, did great work, and even spent extra time cleaning the grout in my 1940 bathroom floor. Friendly, ethical, and respectful of my time. The tile came out beautifully as you can see. What more can I ask? Thanks Guys! read more

Matt was great, I wasn't sure of the sq footage and was quoted based on my estimate. I clarified the size of the space and he adjusted the price accordingly. (This was a great alternative and so much more cost effective, compared to re-tiling our floor. We decided not to re-tile because of the current lack of supply). Nick was nice and did a great job on cleaning our tile floor. read more

We just had work finished in our master bathroom with The Grout Genie and are very impressed. They removed our old shower enclosure, cleaned and sealed all the grout, replaced a broken floor tile, and recaulked everything. Brad and RJ came the first day, and got right to work. They were efficient, thorough, and explained everything in detail. We also appreciated that they were sure to keep the workspace as clean as possible, and kept all of their equipment on a mat and off the carpets. The second day, Richard came over and replaced a broken floor tile for us. Our tiles and grout look brand new and we won't hesitate to use them again in the future. We used another local company to do similar work in our secondary bathrooms a few months back, and they did not come close to comparing to the quality of work that The Grout Genie did for us. You will not be disappointed! read more

The folks at the Grout Genie do an amazing job and are a pleasure to work with. I was late to the first consultation and they came out a second time the same day without batting an eye. Rich is knowledgable, friendly, and not only did a great job, but gave us a referral and advice to improve the shower even further. read more

I am way overdue on providing a review for The Grout Genie - Rich, you are amazing. The services that you provide, your expertise, your customer service and honest opinion makes you the best in the business. My husband and I called The Grout Genie to help us with cracks in our grout that led to water damage and swelling in our shower threshold. We had just installed new custom glass doors less than six months before and were at risk of having to buy all new doors and remodel our new bathroom all over again due to the crappy work of another contractor. Rich came in, provided us with an honest assessment and cut down the amount of work that was needed to fix our problem by 80%. He personally rebuilt the shower threshold and managed to do it while maintaining the same configuration that our custom shower doors were designed for, even increasing the pitch slightly to prevent any possibility that water could leak out of the shower. Rich saved us thousands of dollars and salvaged our shower. To top it all off, he kept in contact with us, wanted to know how the shower and treatments were holding up, and came back to do a touch-up - no questions asked. For as busy of a person as Rich is, the fact that he can maintain that kind of customer relationship is unmatched by anyone I've ever worked with. Thank you so much, Rich! You have a customer for life. read more

Grout Genie delivered an outstanding customer experience in all regards with our custom re-caulking of five bathrooms - from the highly responsive customer-friendly communications and thorough on-site free survey/estimate by Nicole to the superior quality professional craftsmanship by her husband, Richard. They made the cost worth it! read more

Grout Genie went above and beyond when cleaning and repairing our sinks and showers. They are knowledgeable conscientious and responsive. I highly recommend them! read more

Grout genie was fantastic. We used them for grout cleaning , sealing our counter tops and installing our kitchen back splash. They were extremely responsive from start to finish and we were very pleased with the final result. read more

Rich did an AMAZING job on our shower. We were having issues with grout. He was able to clearly explain what was done wrong in how our floor was initially done and explain what was being done to remedy our situation. Grout Genie is very customer-focused and great to work with! Highly recommend!!! read more

I had a great experience with Grout Genie from start to finish. Nicole was responsive, professional, and thorough during our initial call and when she came to my home to do the initial estimate. I felt that I could trust her recommendations, as I experienced her as genuinely wanting to do the most for me while also working within my budget. My project included tile cleaning, grout cleaning and replacement, silicone replacement, and floor sealing. Brad worked efficiently over the course of two days, and I've been very pleased with the results. He was professional, courteous, and responsive. He arrived right on time both mornings and communicated with me throughout the day as needed. As I work from home, he was mindful about noise, and we used text message to communicate between meetings. Because I'm pregnant and was concerned about the VOCs from the color sealant, Nicole and Brad offered to leave the air scrubber overnight (something they would typically charge $95 for) for free, and Richard picked it up right on time the next morning. I can't say enough great things about the team of individuals I worked with and how the projects turned out. I will definitely use Grout Genie in the future and highly recommend them. read more

The Grout Genie is the best! It was worth the wait to have Rich do the grout and tile repairs for my shower. He is very knowledgeable and has a high standard of excellence which is really hard to find. He recommended special coating for the shower tile floor and followed up to add a second coat a few months later. Rich really goes out of his way to make sure that things are done to his exacting standards. read more

It was our great fortune to read about the Grout Genie in the Washington Post (Local Living, 2/18/21), as we were dealing with an issue that had consistently given us problems for the fifty years we've been in our home. The issue - upstairs bathroom leaking into downstairs kitchen. And as I've heard from neighbors, it's a pretty common problem in our neighborhood because of the way the tubs had been installed in the homes. Plumbers had been called and all said it wasn't a pipe issue. So, our tub grout seemed to be the problem. And that was part of it. But when we called Grout Genie and Richard came out - twice - once with specialized equipment that pinpointed moisture spots, he was able to tell us definitively where the problem was. We had shower doors (although the leaking had been on and off for years even with shower curtains) and Richard had them taken off, and when they did a hole was discovered in the tile behind one of the side shower door guides. Richard steamed cleaned the doors and tracks and removed all the old caulk under them, as well as around the tub and in the corners. He then used a special expoxy type grout to seal all of those areas well, repair the hole and reinstall the shower door over a new sealant. Richard and I had several conversations during this whole process, and both my husband and I were greatly impressed by his knowledge of all things grout, tile and most bathroom issues. This company is definitely invested in what it does and they don't cut corners. They go out of their way to give you prompt, excellent service and they are more than willing to explain what and why they're doing something. We now feel very comfortable about closing up that hole in the ceiling, which we've had for several months, as we weren't going to do it until we were sure the problem had been solved. Thanks to the Grout Genie, it was! read more

Showed up on time, were very professional and did a great job, what more can you ask. My shower is 15 years old, needed some care and at this point looks new again, maybe better. If I ever need more work I will call them again! read more

See a lot of positive reviews so called in the morning to schedule and just got voicemail. Left name and number. 5:30pm now still no call back. Called again and only got voicemail. "We're busy helping others right now. Leave name and number and we'll get right back to ya". Yeah right. read more