I went to Insomnia Cookies specifically for the oatmeal chocolate chip walnut cookie, and when I tell you it did NOT disappoint, I mean it! Insomnia is located downtown, and while the parking situation isn't the best, the moment you walk inside and smell those fresh cookies, it's all worth it. My cookies were warm, soft, and crispy all at the same time. Truly hit the spot! read more

Insomnia Cookies - Food Delivery Services Near Me - Birmingham, Alabama

Ordering ahead on the app was super easy. The staff were busy ensuring orders were brought out. The area was clean as well inside. My suggestion: It was slightly confusing figuring out where pick up and ordering for the first time was. I believe having a section of the counter reserved for pick up will allow the team at this location to make the pick up process smoother. I was waiting with others who had yet to order. The cookies and ice cream was soooo good! the package was perfect for travel back to my home. Just delicious 10/10. read more

Insomnia Cookies - Insomnia Cookies entry - Food Delivery Services Near Me - Birmingham, Alabama

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Someone recently sent me a variety of vegan options from this location for my birthday and they were DELICIOUS, and if you're not vegan, trust me you would not be able to tell the difference. read more

When you drop a $5 bill, and only get one cookie and two quarters back for change, that baby better be freaking good! . Unfortunately, their deluxe cookies has got to have crack in them. It doesn't make sense for a cookie to be that good. So instead of dropping a $5, I'm usually dropping a $20! Ah, that freaking Oatmeal Walnut and Chocolate?!? They breaking me, yall! It's usually good service too. For some reason, I seem to always catch them while the cookies are hot! Ice cream ain't bad either. I should own the place to be honest. Next time, I'm asking the manager for my dividend. At this point, I'm claiming stocks in the Starkville store! Keep up the good work! read more

I know Insomnia can be a mixed bag for some. I can't really recall having a bad experience here but like I said, some have. My friend and I came here after attending a nearby event. Because who doesn't love warm cookies?! Show me to them! I'll wait ..... It was very busy at the time of our visit but this didn't detour us. The line moved fairly quickly. The staff was hardworking and were moving things along to get everyone served in a timely fashion. My friend and I shared a variety 6 pack of warm , delicious cookies. My 3 consisted of choc chunk , oatmeal /raisin and peanut butter. All were tasty but my fav was the peanut butter! It was so moist and delicious!!! The inside of the shop was clean. Kind of small but not bad when it isn't crowded. I have no real complaints. I just hate that I don't frequent IC often enough! read more

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Smores cookie is phenomenal. Nice late night spot for cookies Vegan options too. Thank you read more

This store is amazing. Whenever I come, it's always a great experience. I did not get their name, but the employee who assisted us tonight was great! We had the snickerdoodle, salted caramel, chocolate chunk and m&m. Everything was perfectly warm and gooey. Thank you! read more

This place has gone down hill and gone down hill quickly. The last three times we have ordered for delivery there is an issue, it either doesn't arrive or arrives 2-3 hours after the expected time. I would be really upset if I was the owner because there are people clearly not doing their jobs. read more

You can never go wrong with insomnia cookies!! My favorites are the snickerdoodle and the confetti cookie. Perfect dessert spot, plus they stay open late! read more

Do not order from this place. We waited two and a half hours for our cookies. Countless calls about where it was (I live very close). Kept being told they were lost. Then told they were delivered and they were not. There was no effort to fix the issue. In fact, they told us they were re doing the order and heard anything about that. Have never seen such bad customer service and still have no idea why a driver was driving around for two and a half hours when I live 10 minutes away. I have heard similar issues from others as well. read more

National Ice Cream Day! You can get a free scoop with any purchase. Shockingly there was no line. Not a big variety of ice cream but it's a cookie shop. Cookies warm and yummy! I'm happy! read more

Insomnia Cookies - Inside, menu board - Food Delivery Services Near Me - Birmingham, Alabama

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Cookies were all good but very expensive; however, they were open late for our sweet toofesses. They were the only place open so late and close to where we were staying. read more

For that crazy late night sweet tooth? Picking up some warm cookies, with ice cream is an amazing idea, right? Well, that is exactly how I see Insomnia cookies! I have such a bad sweet tooth, and even though I have cut back drastically on my sweets, Insomnia is FOREVER going to be my late night go to place. They are fast too, whether it's one cookie or a dozen, they get your order, quickly get it ready for you and you are out of the door in no time. There has never been a time where I went and had to wait and wait and wait. Now don't get me wrong, I've definitely had to wait in line late on a Saturday night, but it wasn't a long wait and seeing a line like that is only going to confirm to me that I made the right choice. It's a small space, but it's not really meant for crowds to sit in and eat. My favorite is to get a scoop of cold ice cream and a couple of warm, just out of the oven cookies. You know the ones that are a little bit crunchy on the outside but so chewy inside? I'm almost drooling now! read more

Initially our order didn't get delivered. Jeffery the Manager recovered our order details and personally delivered it to UAB. The patient is enjoying them and is extremely happy. We are extremely happy with the service and customer care for this location! read more

I love Insomnia Cookies. It has been one of my favorite dessert places to go to. Usually, I get a six pack or a deluxe four pack. The cookies are always warm and soft when I get them and the flavors are amazing. I recommend the M&m, classic chocolate chip, and the macadamia nut. If I'm at home I'll warm it up in the microbe and pair it with some milk, one of the best combos! If you ever are having a sweet treat craving or a late night craving, I definitely recommend Insomnia Cookies! read more

This concept--late night cookies--was new to me so we had to stop. I understand from the staff that they are very popular with the younger crowd. We each got a couple of cookies each and enjoyed them on the way back to our hotel. They were tasty and it was handy to grab a small dessert, but not super special to me. Also, the thought of coating sweet cookies with thick frosting didn't sound appealing, but again, I'm not the target group for Insomnia. Fun concept! read more

Insomnia Cookies - a bag of cookies - Food Delivery Services Near Me - Birmingham, Alabama

RoNesha,CJ & Jeff went over and beyond for my friend and I. The customer service was just as great as the cookies they sold. Thank you all for making an already long night a fun experience. Nesha it was so nice to meet you and I will be back! Next day photo and they are still tasty as ever !! read more

Insomnia Cookies - Food Delivery Services Near Me - Birmingham, Alabama

Got a delivery. Driver was great. Everything was kind of raw and we ordered 6 things.

Employee at the counter wanted me to pay her by cash app or tip her to get an advertised 20 cookies for $20 deal. I wonder how much money she made ripping off her work last night... wow read more

First time ordering Insomnia and it was underwhelming. I don't even think I got what I ordered. The flavors didn't match the order. Order was passed from Uber Eats to DoorDash and the delivery person did an ok job. Quality / taste was below average. Probably not for me again. read more

Insomnia Cookies - Order - Food Delivery Services Near Me - Birmingham, Alabama

went twice for my order was told it was ready not ready both times asked got it quick

We stopped in on a Sunday evening to treat our children. They were very busy, but the staff was super quick with getting orders out. We were shocked on how short the wait was! The cookies are served warm and literally melt in your mouth. We ordered three cookie'wich sandwiches, two single cookies, and individual ice cream scoops. EVERYTHING was amazing! I highly recommend this place to satisfy that sweet tooth. It is absolutely DELICIOUS!!! read more

Insomnia Cookies - Cookie'wich - Food Delivery Services Near Me - Birmingham, Alabama

This place was great. It is better than CRUMBL in my opinion. The S'Mores cookie was the best Chocolate cookie I've ever had. It's really good. Great place over all. read more

Terrible customer service. Didn't have half the items ordered and messed the order up twice with no explanation or offer to fix it

I just so happen to pass this bakery and recalled reading about it on Yelp. I tried the the peanut butter cup cookie. This cookie is epic... It was warm! The flavor profile captured each and every detail I was looking for. Temperature, depth, chocolate to PB ratio, and its huge! The price... about $3.50 per cookie. That's a lot for 1 cookie; however, it was well worth it for the experience. The facility is small. Just a hand full of seats. I understand they deliver locally also! read more

Insomnia Cookies - Food Delivery Services Near Me - Birmingham, Alabama

So good! Of course I got vegan chocolate chunk and vegan chocolate chip cookies! They fall apart in your hand, but that's alright because they melt in your mouth! A sweet treat that I would get again! read more

Insomnia Cookies - Food Delivery Services Near Me - Birmingham, Alabama

NewJeanS - COOKIES Definelty softer than brownies. Got the ones I love to munch on. Especially the peanut butter cookie !! read more

The cookies were bigger than I expected and they were soft and chewy! We got a 4 pack deluxe and they were delicious! The customer service was amazing! The atmosphere is good! Overall a great experience! read more

Insomnia Cookies - Food Delivery Services Near Me - Birmingham, Alabama

You can't go wrong with late night cookies and ice cream. And to have the option to have it delivered to you? Uhm ok, I'll take 5 cookies and a scoop of ice cream. Luckily in my case, I was stuffed from my dinner and had VERY limited space in my belly, haha. We opted for our cookies and ice cream to-go. Plus, the limited seating available made it seem more like a waiting area vs a sit down area. My fiancé ordered a small ice cream to-go (2 scoops) while I ordered one of their regular chocolate chip cookies. Thoughts: If you like soft gooey cookies, this is your jam! If you like toasty crunchy cookies, this isn't your jam, lol. I personally love how they keep their cookies in a warmer. The melted chocolate on your fingers adds to the cookie experience! Their ice cream is on the less sweet side, which I feel works just fine with the sweet cookie. Obviously this is a cookie shop, so the focus is mainly on the cookies and not the ice cream. But they make the perfect match! And again, how can you resist warm cookies delivered to your door! read more

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If I could give zero stars, I would. I placed an order for cookies to be delivered via the Insomnia app at 7:32 pm. By 8:45 pm, they had not been delivered so I called the store. I was told that the driver had returned to the store and just said he delivered them. I asked "where?" and was told that he "couldn't remember where." I then inquired as to how that happens. I was told "he honestly could have given them to someone else but I'll have another driver send you some more and throw in some extra cookies." I asked how long that would take and was told that they don't know an estimate because they cannot track their drivers. I then said, "well how am I supposed to know if they're coming in an hour or two or three?" The person on the phone told me that they only have two drivers and the one who delivered mine was gone (ALTHOUGH JUST ONE MINUTE PRIOR I WAS TOLD HE WAS THERE). Whatever. I accept the offer. A new deliverer arrives fairly quickly. Upon opening my box, I realize half my order is missing and the cookies are certainly old. I called the store back and asked for a refund, which was granted after my urging, almost demanding, a refund. Worst. Experience. Ever. Never ever again will I patron this location. read more

I discovered this place when I lived in Utah. The idea of being able to get a sweet treat whether it's cookies, or a scoop of ice cream when you're craving before bed is great. No complaints about the cookies, I enjoy the variety, and the inclusion of having vegan and gluten-free options. I stopped to pick up a variety pack to share with my coworkers, and everyone enjoyed them. My favorite is their white chocolate macadamia nut, and the mint chocolate chip. They're soft with crunchy edges, and the perfect amount of gooeyness. It was the perfect pick-me-up. The staff is always friendly, and fast when I come in. It's always clean, and the staff are welcoming. My only issue is, when multiple people have the same craving for a warm cookie the lobby area can get very crowded. read more

Service was mediocre.... The high point was the warm cookie with the cold ice cream. They were out of 3 of the cookies and 2 of the ice creams. So I ended up choosing just 2 random items, I think the confetti cookie and vanilla ice cream. Again it was an ok experience. I don't have to come back. read more

Insomnia Cookies - Food Delivery Services Near Me - Birmingham, Alabama

Umm yas Lawd this place is amazing. I needed a sugar fix and stopped in. I ordered the snickerdoodle cookie with a scoop of mocha almond fudge ice cream and sprinkles. Yes I'm 29 and yes I like rainbow sprinkles. You can order it delivered. To go. Eat there and enjoy the Five points scenery. The staff was very helpful and friendly and waited for my indecisive self to order. I'll be back. Already have. No shame. read more

Insomnia Cookies - Warm snickerdoodle with mocha almond fudge ice cream and sprinkles because why not - Food Delivery Services Near Me - Birmingham, Alabama

So we used an app to have our cookies delivered! We were expecting 6 beautiful PEANUT BUTTER cookies! But instead they got our COMPLETELY WRONG, and sent us what i essentially called a variety box full of different cookies they serve! From macadamia, to snicker doodle, to some double chocolate cookie, we got so many different kinds! We called them immediately and they sent out the correct box and said we could keep the mistake. As we started eating up the mix up, to my surprise everything in the box was decorative, delicious and decadent..... any place that makes a mistake and is obsessed with correcting it Im with! Im now a big fan of this place..... read more

Insomnia Cookies - Insomnia cookies - Food Delivery Services Near Me - Birmingham, Alabama

I love a late night sweet. Insomnia cookies always comes in clutch whether I'm craving cookies or ice cream! Definitely great for my guilty pleasures. read more

If I could give it 0 stars I would. Absolutely rude service. Took my order incorrectly then told me I was wrong, even though 5 people agreed I had said the correct thing. I had even had a whole discussion with the worker about being okay with waiting 15 min for the cookie I wanted because they didn't have any ready. They didn't offer to correct it, didn't apologize, just argued with me and were extremely rude. For the price of the cookies, I expect at least mediocre service. read more

Very good cookies! After a few drinks, we ventured here (we were searching for ice cream!), and were met with a line from the cash register to the door at 10 pm! Apparently, we were in the right place for cookie cravings. I loved the cookie and ice cream variety, along with the amazing free smells that you get a whiff of when walking into their storefront. With HUGE, fresh cookies that seem to call your name when you open the door, it's a struggle to pick how many you'd like! We went with 6 cookies: Chocolate Chip, Macadamian Nut & Sugar x2 and a scoop of Praline Ice Cream. What. A. Treat! The cookies were fresh, soft and sooooo delicious!! And the ice cream was just as fresh! Such a great place to cure your sweet tooth! read more

I was in the area and decided to give this bakery another try after a year has passed. This time around I decided to go during the day hoping to get fresher cookies. I must say that my thoughts about the quality of the cookies are the same as last year. I was not pleased with the freshness and quality of the cookies. I will say that the staff did a great job at social distancing and abiding by the statewide mask mandate. There were signs posted on the entrance door and inside the bakery requiring masks. read more

Insomnia Cookies - Food Delivery Services Near Me - Birmingham, Alabama

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Good cookie. Quick line even if it's long. A little over priced for a cookie. Didn't try the ice cream cookies but they looked good.

I'm giving it a full 5 stars. Yes the cookie got hard as the ice cream cooled it down, but so do my homemade ones when served a la mode. I got classic chocolate chunk with chocolate ice cream cookiewich. I was actually worried I wouldn't find anything to do while my husband looked at the record store. The lady who took my order was as sweet as the cookie. I'm just chilling here by the window watching the rain and the cars go by. Nice and relaxing. read more