I understand that some things are beyond the control of a specific location. Even so, as a client, there some things that are oh-so simple, it begs the question: "Why on the good, green earth is this not a thing?" I stopped in desiring a single cookie, and a single scoop. Lo and behold, this isn't possible. One can get two scoops, a single scoop between two cookies, but not one-and-one... not even an option. Okay, fine - I skipped the ice cream and went for a solo Chai Latte (seasonal) cookie. It was served warm, and was tasty and flavorful. A terrific seasonal option and break from my tied and tested chocolate chip order. The ambiance did not make an impression, and perhaps it might land better at nighttime when one is suffering with a bout of insomnia, but during the day, it is 'eh'. The service was polite and quick, though I was the only person in at the time. Finally, where it comes to the value proposition, given the location, I think $3.39 for a speciality, seasonal item is fair - neither a steal nor a ripoff. Final verdict: While Insomnia may be a terrific option at 3am, during the daytime, I would say they are a 'good' option, but not a destination. I also find the menu structure less than sensical for those who don't want large portions, but do want ice cream. read more

I tried the peanut butter cookie and it was pretty good even a few days later. It's a small spot but honestly you pretty much take your cookies and go. Lol read more

We used to love Insomnia cookies but their quality has absolutely tanked. We ordered three cookies and all of them were much smaller than they were a few years ago, insanely sweet and had no flavor besides just plain sweetness. Another company ruined by a PE firm. read more

My go to place for cookies and Cookie'wich's! Love their cookies and brownies with ice cream. It's a small cookie shop, usually busy during the weekends. Most suitable for ordering in or pick and go. There's not much to say about the service as it's pretty much a grab and go experience. Perfect for a cozy movie night at home! read more

Insomnia Cookies - Ice Cream on a Brownie - Desserts Near Me - Chicago, Illinois

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I was homemade cookies and what better place to go besides Insomnia cookies. It was nice and clean and everything was today. The refrigerator was fully stocked and everything was organized. I was instantly greater by staff and she was very patient as I was taking all day to order trying to figure out what I wanted. I will say the prices have risen, I was bummed out about that but hey....what can I do about it? I got enough cookies to satisfy my craving and let me tell you....my tastebuds were happy! read more

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Ice cream melted quickly, cookies were cold and hard so was just messy and hard on my teeth.

It's insane that there is an insomnia cookies located in South Loop now for all that late night goers who may be heading home from their adventures. My friend and I were on our way back from Old Town and decided to hit up this new location. Our detour took us down Wabash and finally to the storefront, where we saw the massive line of cookie munchers at a little past midnight. Being plant based, we went for the three vegan cookie options: Birthday Cake, Chocolate Chip, and Double Chocolate Chip. For a half-dozen ($8), we managed to get two of each in order for both of us try them. My favorite here was definitely the Birthday Cake. It hit the spot on a late Saturday night for sure. Most other cookie shops with vegan options tend to just have chocolate chip, so I loved that we can add the funfetti to my cookie this time around. Definitely a good choice! read more

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4 boxes of cookies ordered for night shift nurses/staff at the hospital for approx 35 people Door dash delivered and Insomnia forgot half the order. Called this location and worker said there is nothing they can do since it was door dash. Asked to speak to the manager and apparently the manager Lela was out at midnight and not there. Insomnia cancelled the order and gave a refund but wasn't willing to deliver the rest of the cookies 9 miles to complete the order. Asked to have the manager call me back and am currently waiting for that phonecall! horrible customer service and even though I didn't get to taste the cookies because there wasn't enough for all staff members, they looked like Jewel cookies, didn't look like anything great. They were small and half were broken sliding around the huge box read more

Who doesn't love a late night cookie? This place is open late and the serving size is huge! The cookie is really delicious, the ice cream is standard issue, but that's not what you're there for. The staff is perfunctory. They're open late, what's not to like? Food: 4/5 Value: 3/5 Experience: 5/5 Service: 4/5 Ambience: 4/5 Good for: Late night treats. Recommends: Cookies! read more

I ordered a cookie cake for my bf birthday and he loved it. It was still good and soft after a day.

I cannot resist ice and cookies, but together they're definitely a dream come true & insomnia cookie does it right! It's a small little joint, but the staff at this location are SO friendly. I decided to switch up one of my ice cream flavors in my cookie'wich last minute and the staff member was super nice about it & made our cookie'wiches quickly. It's a bit pricey, but I wasn't able to eat the whole thing in one sitting (two cookies w/ two scoops of ice cream) and it stayed yummy in the freezer when I ate it the next day. Highly recommend if you need to satisfy your late night sweet cravings! read more

Insomnia Cookies - Cookie'wich - Desserts Near Me - Chicago, Illinois

Wednesday july 9 10pm whoever on shift fire them ok . I wanna be nice but this was literally horrendous cookies man. I love insomnia cookies ive gone to multiple locations and every time they never fail to be delicious... till now. Somehow all the cookies i have are raw in the middle and theres no sign of crisp in any part of the cookie.. not that i want it hard but its just mush? On top of that the m&m chocolate taste burnt..? Yeah no. Once i got them i thought maybe i have to wait for them to cool down since they were so mushy, perhaps they were too fresh. 20 mins later still mush and nasty. This location gotta start bossing up. Every other location better read more

Melts in your mouth. My fav are the brookies. The service here was great, after I got them to open up and talk and laugh.

Great cookie shop open late in the south loop! One of my late night favorites. There's always quite the line but it goes by pretty quickly. The place is small but great for what it is. I love getting my cookie warmed with a scoop of ice cream on top! read more

For pickup only, no place to sit and eat, so be prepared to have your ice cream melting in transport. I got the cookiewich and my cookies weren't warmed so they were very hard when I went to eat them. There was a flavor available that I tried - matcha latte & also got a birthday cake cookie, both those and the ice cream were really good, but almost impossible to eat as a sandwich because of how hard the cookies were. read more

Insomnia Cookies - Desserts Near Me - Chicago, Illinois

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Some of the best insomnia I ever had! Some of the fastest service as well ! Downtown Chicago is great

So glad one opened closer to me. I was too far for the Hyde Park location and too far for the North side location so I'm happy about this. Only downside was their speciality cookie flavors like orangesicle was sold out. They did have stock of their classic flavors so I still got my sugar fix. Now they have ice cream and can make ice cream mixed with the cookies. Brilliant idea! They also have cookie butter which you can get with ice cream. Basically you never had to go far to get a treat that would satisfy you and that's awesome! read more

I can definitely recommend the oatmeal raisin cookies. They were warm and delicious. These oatmeal raisin cookies will keep you coming back for more. read more

Insomnia Cookies - The menu - Desserts Near Me - Chicago, Illinois

Walked past here today and surprise surprise, it's open! I've walked past her several times with my dog wondering when it was finally going to open for business. My lovely lady and I stopped in and got a delicious (but over-priced) chocolate chunk cookie. Melted and gooey, fresh from the oven. They will probably do well with the local college crowd and people stumbling home from the bars, as they're open til 1am. Service was good, store was very clean. Covid precautions in place. read more

Bf and I had the biggest sweet craving late at night and of course this is the spot to be. They have variety of cookie selection (although the time we stopped by, she said 2 of the flavors were sold out) but that didn't stop us from ordering everything else! We chose 3 different flavor of cookies and 2 different topping of ice cream. U got the mysterious flavor and it was worth a try although it's not anything special- I still couldn't figure out what flavor it was! Needless to say this is where you need to go for a late night seeet craving. read more

Recently came here, it's been a while since I've been to insomnia cookies. Thankfully the line was short and they had a vegan ginger bread cookie I wanted to try. Staff was friendly, sure they're pricey sadly but I would just wish they had an option to pay cash, it's strictly electronic only read more

Who doesn't need (strongly desire) a warm moist cookie or 4 at 9:30pm while driving home from the south side? I love that this location is close to 3 different expressways and you can easily detour yourself here from any direction. To say I had a craving is an understatement. I got a couple classic chocolate chips and also a banana cinnamon chocolate situation (I think it was) that was delicious though I dropped one on the ground. I almost turned around and went back to replace it with 3 more. They're that good. Get you some! read more

Can't go wrong with insomnia. Every location I've ever been to it has been the same experience and same quality. I recommend the s'mores. If you can share with someone or finish it later get a cookie ice cream sandwich Friendly staff! read more

Perfect late night snack! Lots of cookie and ice cream options and friendly staff. This location is also clean and inviting. We'll definitely stop in again. read more

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Great cookies and warm. Good combination with the ice cream amd the warm fresh cookies.

Didn't realize there was a new location in the loop! Ordered for pickup via the app and I was in and out of the store with no fuss in less than a minute. The woman behind the counter who helped me with my order was very friendly. Definitely going to be a regular at this location! read more

A little disappointed. I ate one of Insomnia Cookies' famous cookies and yet I still fell asleep.

They got the best customer service in Chicago, if you ever want cookies definitely stop by this location. There names were Brittany w

Perfect for late night snacks. They deliver warm fresh cookies til 3am. The oatmeal raisin is their own unique recipe and it's a lot less dense than normal which is nice when you're trying to eat half a dozen cookies at 3am. The mint chocolate chip is great too! read more

Ordered some cookies from this place and never received the order it was supposed to be delivered but it never got here and I was still charged for it ‍ read more

Was on a late night food run and decided to stop in to check them out. Definitely was surprised by the line at 12:30 am staff got everyone in and out quick which was great. Clean spot for the amount of foot traffic it has, these were some of the best cookies I've probably ever had. read more

Wow! Excellent cookies and they have gluten free choices which were the bomb! It was an easy walk from the main drag.

NOT open late - someone held the door to prevent us from getting in way before the 3am cutoff. Change your hours if you don't plan to serve.

I have had plenty of cookies from various insomnia locations. This one was super fast and fresh!

Literally the worst insomnia I've ever been to. We got COLD and HARD brownies + cookies. We asked for fresh ones and they told us it'd be 20 minutes. So we asked for a refund and that's when the cashier (black girl with glasses) got suuuuuuper rude. It was just very ratchet and unprofessional. read more

Randomly stumbled upon this place and good lord, forever thankful. I have cheat meals once every week or 2 and this place is very much worth it. read more

Was awful!! Ordered the cookie crumble bomb with a peanut butter cookie - and there was NO cookie in it!! The vanilla ice cream was good but not worth $10 because there was no cookie!! At least for an extra dollar had brownie bits on top! The staff was very busy- the line ordering was huge. Don't go!!! Find another place for dessert. read more

Underwhelmed. The store didn't have everything on the online menu (no cookie dough bomb sundae), which was a little disappointing. Ice cream cookie sandwich had hardly any ice cream and couldn't be eaten as a sandwich because the cookies were warm and it just turned to goo. $33 for a family of 4. Next time I'll walk the extra blocks to Kilwin's, or at least up to Baskin Robbins. read more