We stopped here after lunch to grab a snack for later. While they have less crazy combinations that you might find at other similar places, we found the offerings to tick all the right boxes. We had a slight wait on our "Brookies", though we were rewarded with melt in your mouth deliciousness right out of the oven. We also found the quality of the bake to be better than at those other similar mentioned places. The person that helped us was very friendly. We would definitely return. read more

Placed an order through Grubhub for pickup. Order was ready within 10 minutes. Didn't have to wait when I went in. The box was still warm. The cookies were fine but not something I would return for. The classic with m&m's had hardly any m&m's in the cookie. The deluxe confetti cookie was a big improvement compared to the classic with m&m's. Very soft and sweet. I would say the quality overall is mediocre. read more

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Overpriced and underwhelming. I had heard good things about Insomnia Cookies in Philly, so when I was walking by I decided to try it out. I had a s'mores cookie with a scoop of vanilla ice cream. I was so disappointed I didn't even finish. Definitely not worth the price. read more

Word to the wise.........don't buy a gift card for anyone here. We've been here 4 times and 2 times they've been unable to scan the gift card because "their scanner doesn't work" so ended up having to pay cash. Staff didn't offer any compensation (free cookie?) either times. Cookies are good....are they smaller now??? Once we can use up the gift card (or before then) we won't drive the distance to buy their cookies. read more

The staff was kind and the establishment is in a very convenient location. Cookies were warm and fresh. read more

Insomnia Cookies - Chocolate Chunk - Desserts Near Me - Rochester, New York

I heard about this place. Not sure I'd have this craving after the bars close, but we went here after dinner with my daughter. They were out of my first choice but my second choice was chewy and warm. It was good. My daughter got the ice cream sandwich. The ice cream was as good as the cookie. Prices are reasonable. The store is designed to take the food to go. There are a couple tables. read more

Insomnia Cookies - Dreamweaver and sugar cookie sandwich - Desserts Near Me - Rochester, New York

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A freestanding shop that just sells cookies is a bold and innovative idea got to give them props for that. They're open late which is great there's not a lot of late night places to get something sweet in Rochester so kudos there too. However having completely inept employees who can barely run your computer as well as selling ridiculously overpriced confections WITHOUT HAVING MILK AVAILABLE is where you completely lose me. We stopped in here late tonight to grab something sweet and the entire experience can be described as a clusterfudge. None of the employees were communicating in any sensible way with one another no one knew what anyone else was doing No one knew who was working on which orders. He had people standing in line for 20 minutes while take out orders were just hand it off to GrubHub drivers who didn't wait at all. The setup of the building makes no sense and causes traffic jams at the entrance. And how the hell are you going to try to charge me $6 for two cookies and not have any freaking milk and when you do have it you charge people $4 for 12 oz of milk. read more

Never order online from the Mount Hope location. They charged me a $200.00 tip. I ordered directly from the Insomnia website. I asked for a manager and he said they don't have managers at there stores. I think the workers are committing fraud. read more

Walked in asked about the ice cream choices. The kids working there told us they had no ice cream. Look to my right and stared at the containers half and three quarters full of ice cream right in front of me. Told them I could see the ice cream right there. Then they told me that the freezer was down. I have no doubt that it was the manager that told them not to sell ice cream. But please don't tell me there is no ice cream when there's literally ice cream in front of me. Wound up going to another place that had ice cream and was willing to exchange money for ice cream. You all had one job ‍ read more

I had to see what the hype was about. These cookies are overpriced and undercooked. If I wanted cookie dough...I would have bought some.

They offer vegan and gluten free options too.They sell brownies, brookies and blondies.They offer for $4.50 Deluxe Cookies so with fast and friendly service I received my very tasty oatmeal chocolate chip walnut and triple chocolate cookies.You can also get espresso martini,lava cake,chocolate peanut butter cup,smores or salted caramel.The classic cookies are $2.75 and come in sugar, peanut butter chip,oatmeal raisin,chocolate mint,chocolate covered strawberry,red velvet,Pina colda,limoncello and the two I purchased snickerdoodle and white chocolate macadamia ,both were very delicious. read more

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With speedy service and a smile i received my delicious cookies.They have classic cookies for $2.75 like mint cookies n cream, limoncello,Pina Colada,Red Velvet, Chocolate Covered Strawberry, Chocolate Chunk and the two I ordered Snickerdoodle and White Chocolate Macadamia.They also offer deluxe cookies for $4.50 and I tried the Oatmeal Chocolate Walnut and the Triple Chocolate, both amazing. The other choices are salted caramel,smores, confetti deluxe and Chocolate Peanut Butter Cup.There are also Vegan and Gluten Free cookies plus brownies and brookies. read more

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I just bought a $5.35 cookie. I didn't realize you had to pay extra to get a fully baked one. Mine had a significantly amount of severely undercooked cookie dough. It was only slightly crisp around the edges. It was warm, but I would have gladly traded 'warm' for 'actually cooked thoroughly'. Now, I drank from the garden hose as a child and survived cancer and COVID each twice, so I don't think raw cookie dough has a fighting chance, but, really, why give salmonella ANY chance? read more

My ultimate weakness. Warm, chewy, and addicting! Out of them all, the chocolate cookie with mint morsels would have to be my favorite! At the start of my semester, I'd make an Insomnia run at least once a week. I had to grab a little bit of self control and limit my visits before the cookies began to physically show on me :) For people who've never been to Insomnia - I would challenge you to walk in and only buy ONE cookie. Close to impossible. Oh yeah, did I mention they stay open pretty late AND deliver? read more

Insomnia Cookies - Chocolate and mint, sugar, chocolate chip, and snicker doodle! - Desserts Near Me - Rochester, New York

I've had a good experience at this place until now. If you're going to overprice your lame cookies then make sure you do it without making it a safety hazard! I picked up my cookies in 5 minutes, and I opened them and they were covered in ANTS! (I linked the video of ants below). I don't think the delivery car has ants, no way so many of them went into my box within 5 minutes, it has to be insomnia cookies! If you want e-coli and samonella cookies I suggest going here! And they had the audacity to say it was IMPOSSIBLE. They only gave me a refund, not even a fresh batch. (Likely cuz their next one would also be covered in ants). I wonder what kind of ants they like to put in peoples cookies, maybe some red ones or fire ones? Let me know! Just wanted to let everyone know what this company is really serving, and if your into ant cookies be my guest! Honestly this company should be begging for my mercy at their knees since I didn't report them to any food safety commission. Be grateful insomnia cookies! Link to video https://youtube.com/shorts/XK6s7tpXgRc?si=8PrvhK9QixFGazif read more

Insomnia Cookies - Ants on cookies! Good job insomnia cookies! - Desserts Near Me - Rochester, New York

Well color me tickled pink! These are delicious cookies!! I had a delivery of one of their boxed options and I'm impressed. I was a little concerned initially with some of the reviews being meh, but if you like a soft, chewy, WARMLY delivered cookie, this is your place! The delivery person was lovely and they dropped off exactly where requested. (This is sometimes a challenge with some businesses due to being at a back entrance). The cookies I chose were Dbl Choc Chunk, Fluffernutter (surprisingly good), Choc Mint, M&M, Snickerdoodle. All were hits with my palate and my favorite being the Choc Mint. (Peep the carnage below) I really did have a hard time stopping. lol Definitely worth the price and so nice to know they are a late night option when I have a hankering. read more

Insomnia Cookies - Cookie carnage. (I want to keep eatingggggg but must stop) Yum! - Desserts Near Me - Rochester, New York

Well my friend ordered a couple of cookies from GrubHub from this place. I've never heard of insomnia. Cookies delivered nice and warm with big chunks of chocolate. The cookies were huge I give it a thumbs up. About the place I've never been there I didn't even know it existed. But if I'm in the Mount Hope area I'll have to check it out. Sorry I don't have a picture of my cookie I ate it last night read more

Nom nom nom (in cookie monster voice). These cookies are good!!! I'd been here before, and they're always good and always warm. I stopped in last night after dinner, there was no line, and I was in and out in about a minute. It's a really small place. I just take them to go. I really like peanut butter, so I get a deluxe chocolate peanut butter cup one, so it's even more expensive, but it's good! 2 cookies for almost $7 is pretty steep, but I'd still go again. read more

I had their cookies once and they were quite good, but I am not in their delivery area. I saw them on Uber Eats and went for it. They didn't send half my order. They won't even answer the phone for corporate when they mess up. Unless you are going in person, don't bother, unless you think $30 + dollars for a pint of ice cream is worth it. read more

Insanely good cookies! Perfect for a college town, as you can order cookies up to 3 am. After that, you should be ordering breakfast or good hang over food (garbage can). Their cookies are served hot, chocolate chips oozing melted chocolate. Order the double chocolate chip! read more

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Depending on what time of the day you go there and it can be fresh stale or old. The service is good and the ambiance is cute

Oh. Em. Gee. Listen! The cookies are served warm, y'all! And they have that just slightly underdone consistency. If you prefer a crispy, crunchy bite to your cookie, then you are utterly wrong. And also, unlikely to love this place as much as I do. They also sell ice cream... that's right. COOKIE ICE CREAM SANDOS. Getchoosome. read more

Juan at 1333 mt hope ave Rochester Ny was absolutely amazing and made my girls n myself have the best experience there , definitely needs a raise read more

Incredibly rude counter people, ridiculously small portions. The 'scoop' of ice cream that comes with the cookie is so small the place should be called Anorexia, not Insomnia. The miserable portions are absurdly overpriced, and visitors get the full COVID Nazi treatment: "Take your cookie and get out fast." If you want an eating experience that is so unpleasant that it overwhelms the taste of the cookie, go to Insomnia. But if you don't like what you see or the way you're treated, don't expect a refund. read more

Okay let's start from the top. We decided to grab a few cookies for our short road trip this weekend. As we approached Insomnia Cookies all of the lights inside the building were turned off. It was completely dark there at approximately 12 noon. Maybe they were conserving energy? We tried the door and it was unlocked. So as we enter the store, the young lady greets us and patiently awaits our order. We take a few minutes to decide on our options. I inquired about which cookie was the employee's favorite. She suggested snicker doodle and we ordered that along with the Deluxe Triple Chocolate Chunk and the Deluxe Triple PeanutButter Cup. The total was almost $8 for three cookies. I inquired about the empty ice cream cooler and was told that they are often out of icecream. The cookies are served warm in boxes. Their product is good, but not as good as I thought. When hanging out in college town, I may stop and get a cookie, but I wouldn't intentionally go out of my way. Average. read more

This is an awesome idea - Warm Cookies and Milk and the ability to have it delivered! They Also have ice cream and ice cream/cookie sandwiches. I was walking by and smelled warm cookies and that could draw anyone in. I really wanted to hate these cookies because the specialty larger ones are $2.75 - which is probably about $1 too much, but I LOVED them. My husband got the Triple Choc and I got the S'mores. They are warm when you get them and packed in a mini pizza style box. These are craveable, seriously. Super tasty but pricey cookies - worth checking out every so often. read more

The first time we tried insomnia cookies was in Rochester New York just before I boarded the plane. They were absolutely amazing and decently priced. The staff was awesome and the product was great. I will have to try them locally since I'm home. read more

The cookies are out of this world! Not for dieters. Delicious, many options and worth it!

They have horrible reviews on Grubhub for a reason. Cookies never get delivered correctly. Last order I had with them the cookies were left at the wrong address and left in the rain. Cookies sent again and I could not find them and asked for a refund. Later found them balanced on my porch railing out of sight. If you read the Grubhub reviews this is a constant complaint and no apologies from Insomnia cookies. read more

Made a trip here with my BFF after dinner. There was a mix-up at the restaurant and short story - we didn't get our dessert. So we were on the quest to fulfill our sweet tooth... sweet teeth? Anyhow, after looking on Yelp for places open at 11pm we found Insomnia Cookies. My BFF had been before and said the cookies were really good and I trust her judgment. So off we went. We parked right out front. Its a cute, small little shop and smells like cookie heaven. They have a clear menu, and cookies on display in a case so you can get a clear picture of what kinds they have. I got a 6 pack of cookies ($8.80) and a small cup of ice cream ($3.90). It seems a bit pricey BUT to be fair the cookies are very filling and it was a generous "small" serving of ice cream. So in my opinion, totally worth it! I got 3 chocolate chunk and 3 double chocolate chunk. Both were amazing and warm! They keep the cookies in a warmer which is awesome because I prefer cookies that way. The ice cream was good - didn't knock my socks off but complimented the cookies. Overall, I was impressed and left satisfied. I mean where else can you get delicious cookies and ice cream until 3am?! read more

Insomnia Cookies - Desserts Near Me - Rochester, New York

I herd about this place from a friend and they were only available in college towns. So when I herd there was one in Rochester, I was like I need to go and check it out. I actually tried this place out after the Justin Moore concert. It was a perfect way to end the night. This place is located at some hotel / strip mall looking place from what It looks like a pretty nice neighborhood. The cookies were damn delish and nice and warm. Very fresh! Price I felt was on the higher side BUT, where else can you get fresh made cookies at like 10pm at night, no where so thats why it was okay for the price they charged. Over all if I am in the area again and I'm craving something sweet. I will most definitely be back. read more

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I had never been to this gem before. I have heard lots of great things about it though! So when I was on a double date on Mt Hope, I knew I had to swing by for dessert. There are a lot of cookie flavors to chose from. We could barely decide which we wanted. There is also the option to make your own ice cream sandwich. I chose that. It was the most amazing thing I had ever tasted. Couldn't get over the flavors and gooiness. Definitely a must do weekly adventure now! read more

The customer service was not great. I enjoy all things sweet but the cashier was a bit passive aggressive

Had I known that there was an Insomnia Cookies location less then 2 hours from Buffalo I probably would have come here at least once a month to cure my late night cookie cravings, luckily I randomly drove by here yesterday to bless me. This Insomnia Cookies location is extremely small but tucked away in a pretty cool part of Rochester. I couldn't help but order a cookie sandwich (1 chocolate chip cookie, 1 M&M cookie, and some cookies and cream ice cream) and it was just as amazing as when I get it at the New Haven, CT location. This is a great edition to any area and I'm assuming it gets crazy busy on Friday/Saturday nights. I definitely recommend this to anyone in the Rochester area! read more

Insomnia Cookies - Where the gods chill. - Desserts Near Me - Rochester, New York

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Insomnia Cookie is a wonderful place that you can go to when you're craving the sweet deliciousness of a warm gooey cookie! The deluxe cookie will cost you a little bit more but DAMN they're truly worth it. I wish I went to school at UR solely because of this establishment read more

the cookies are delicious, i go maybe once or twice a month. the cookies are always fresh and well worth the prices. The workers are not so pleasant. i've noticed that it seems like every time i go in i'm interrupting their day and it makes me not want to come back. there is only a couple workers that actually have a smile on their face. read more

Very happy with my experience here! I got the chocolate mint cookie and the fancy peanut butter cup cookie with large pieces of peanut butter cup in it. Both were very delicious AND soft!!! You have the option to add ice cream, which if I wasn't on my way to dinner I totally would have. Can't wait to go again. Very good cookies that taste fresh out of the oven! read more

I live outside of the Insomnia Cookies delivery area but wanted to try them because I've seen their stores when I travel down to NYC and was curious what they were like. I made my way down to the Upper Mount Hope location for dessert after meeting friends for dinner at another restaurant nearby. There's nothing especially wonderful about these cookies, but they're certainly not bad. They're warmed up so the chocolate is nice and gooey (that is, if you get a cookie with chocolate in it, of course) and the taste is good. They're pretty standard as far as cookies go. I tried the M&Ms and Deluxe S'mores and both were good; the M&Ms was packed with M&Ms and the Deluxe S'mores was nice and gooey. They're kinda pricey but obviously you're paying for the luxury of delivery, especially since they're open till 3 AM. read more

Insomnia Cookies - Deluxe S'mores - Desserts Near Me - Rochester, New York

Maybe got them on a bad day, staff- 3 people, acted like I was interrupting their day. Cookies were meh, 2 were undercooked and cracked apart. they were all different sizes and thickness not impressed for the cost. read more

It's a tiny little store but I guess all the magic is in the back. The cookies are actually kept in a warmer behind the counter. They only keep 1 of each of the cookies in a display so you can see what's available. They have regular and deluxe cookies, which are bigger and have more stuff mixed in. I wish I could have tried this as an ice cream sandwich but didn't have the time so I took one of their 6 packs. I liked that I could pick and choose. I tried the chocolate chunk, m&m, sugar and key lime pie - I got 2 of the sugar and key lime. After a 30min drive home they still tasted like they just came out of the oven! Needless to say, I only got a picture of a half empty box cause they were so good I forgot to take a picture. read more

Insomnia Cookies - What's left of the 6 pack - Desserts Near Me - Rochester, New York