Staff was very apathetic & seemed to have no joy in their job. My husband ordered a Nutella flavor…read morewhich didn't taste like any Nutella we have ever had. My watermelon was very lightly flavored but wasn't a natural watermelon taste. My daughter had blackberry that tasted like soap & strawberry that was just mild. Nothing special about the gelato & there are way better ice cream places in Fairport. We will not be back.

Staff was very nice. They have a delicious selection of gelato, sorbet, and smoothies. The outdoor…read moreseating out front is very nice and it is in a cute location.

The most aggravating thing about this shop is the fact that I tried to go there three times. The…read moresign said open and the lights were on but there was no one to be found inside. Finally the fourth time around I was able to get ice cream and it tasted just like it came out of a gallon container from the supermarket. Nothing like gelato at all.

We were excited to get gelato along the canal. First red flag, no tastes. Hmmm, why? Well, we got…read moretwo cups with two flavors each. None of the flavors were very good. The coconut has almost zero coconut flavor. The chocolate was very muted. The BlackBerry had the best flavor, but even that was not strong. And the lemon was just ok. I like my lemon to make my lips pucker! Should have ridden to the Pittsford dairy, in fact, we are headed there now...

Oriens Cafe is one of my favorite places to meet friends. I've been going here for over a decade…read morefor lunch, dinner, gelato, and baked goods. Order at the counter and your food will be brought to you at your indoor or outdoor table. There is a discount if paying in cash. Sometimes the service can be slow if they are busy - there is usually one person working, occasionally two. There is a large menu of Italian-American classics including pasta, salads, sandwiches, and meals like eggplant Parmesan. Portions are generous for the price. Don't forget the full case of cookies, cake slices, and arancini, all of which can be boxed up to go.

I wanted a sweet treat while out and about with a friend of mine and we ended up here this evening…read more I must say I'm licking myself for not taking pictures of the display full of Italian cookies! My friend and I both got a small cup of gelato. I sampled the cookie butter flavor and it was amazing! I opted for two flavors in my bowl so I ended up with cookie butter and cake batter and it was soooo good! I was surprised they had been open for 16 years when I inquired. Before leaving I decided I could get a few cookies to go to bring home for my parents. The woman who served us was very personable and i learned she loved in Rocky Mount NC for 18 years! We bonded over the fact there is no good, authentic Italian food in the south. It was a cute atmosphere with amazing prices! I was sooo surprised to learn that they had a full menu bc the dessert displays were exceptional! Thanks for an awesome experience!

Amazing place to get frozen Italian ice! Thank you to Jenn the Manager, for donating to Brighton HS…read moreSenior Class of 2026! We had a blast eating Rita's tonight at Senior BASH!

Great location for a sweet treat. It was very quiet when we visited and we received quick service…read more The flavor selection was good and the employee explained flavors vary from day to day. You can sit indoors or outdoors, as they have picnic tables available. They also have fun lawn games outside to partake in. We ordered smalls and they were huge! Paid around 25 dollars for 5 smalls. They do offer a kid size which will be my choice next time as the lemon, while delicious was very sweet.

Excellent spot right on the canal, perfect for a nice stroll after. There's several options and I…read morelove that a small comes with two flavors. I had the triple chocolate and cookies and cream which tasted as advertised. The only downside is they don't offer samples

I've stopped at this place twice since the summer has started, and I really like it! Both times, I…read moreordered a child sized dish of lemon and mango gelato, and it's so, so good. Honestly, it's my personal favorite summer treat that I've had in Rochester so far. It's located right in the heart of the Pittsford Canal, so it's the perfect spot if you need a quick refreshment. They have a solid assortment of gelato flavors, bottled drinks, and caffeinated beverages... and they also sell "duck food" to feed the ducks on the canal for $1... which is just plain cute. I'm giving it 4 stars instead of 5 because the ambiance is nothing to write home about. Overall, it's a super cute little spot and worth checking out if you're taking a walk on the canal.

Hedonist Artisan Ice Cream is right next door to their chocolate shop, and their homemade ice cream…read morehas the same high quality. My husband's salted caramel was rich and creamy. My raspberry lemon sorbet had just the right amount of sweetness. Very refreshing and a great palate cleanser after dinner. The shop is small with only one table so keep that in mind. Service is excellent.

Omg Hedonist rocks! I loved the dairy free chocolate and candy cane flavors together. The sweet…read morepotato marshmallow was so unbelievably true to those flavors that we bought a pint to take home. It went great with leftover Thanksgiving pie. The prices were reasonable and the shop was cute! Highly recommend.

Who doesn't love homemade ice cream, on a warm night with a view? The flavors jump from breakfast,…read moreto traditional to even dinner. Blueberry Pancake? Chocolate with SPICY? Strawberry cheesecake?! Who knew?! I love coming here. The flavor combos are so fun. The staff is fun and nice. The small is enough for many with one heaping spoonful, but definitely my favorite thing I saw was a FLIGHT of ice cream. Four sample size ice cream picks of your choosing! Yes please! Not to mention they have various rice crispy treats, cookies and pie/cakes with different flavors!

Excellent flavor variety. I ordered the cannoli flavor which didn't really taste like cannolis but…read morewas still delicious. There's plenty of seating inside and it's right by the canal so you could stroll while enjoying your ice cream. Definitely a go to spot if you're in Fairport

Wonderful service! My granddaughter and I came here after our awful experience at Sonic (see past…read morereviews) and got ourselves a treat. My granddaughter Melissa says she loves her sundae. The Vanilla Almond cone is wonderful as well. The nice young woman serving us was very patient and kind. Recommend very much! Much better than Scoop and Twist $$$

Heard a lot about Abbott's so we tried their pumpkin ice cream and enjoyed it! A cute place.read more

I had one of the worst experiences ever at this location. I'm still taken back by the owner's lack…read moreof customer service. Today we decided to get our favorite ice cream because we were having a tough day and thought it would be nice to treat ourselves. Usually, the strawberry sensation is paired with Tahitian vanilla. Unfortunately, I didn't notice that it had been replaced with raspberry. I realized after I had already poured it because the color looked different. I thought, "Well, it's too late now, let me try it," but unfortunately I didn't like the combination. I went to the front and spoke to the gentleman who said he was the owner. I calmly explained what happened and asked what I should do. Without hesitation, and with a very unpleasant look on his face, he replied, "What do you want me to do about it?" I again explained that I had simply overlooked the flavor change, but he rudely responded that it was "right there" and continued by saying, "We don't waste food around here." At that point, I decided to walk away and remove myself from the situation. I dumped the ice cream because I wasn't going to pay for something that was an honest mistake and that I didn't enjoy. When we finished and went to check out with a very kind young employee, the owner came out from the back, saw the ice cream I had dumped, and attempted to charge me for it. I politely replied that I would not be paying for that. His response was simply that we could leave. I have never had an issue like this at the Webster location. This owner should consider taking a class on customer service or even anger management. There were many ways this situation could have been handled calmly and respectfully, but instead it was met with unnecessary hostility. It was a very bad look for what is supposed to be a "family business."

A very solid froyo place…read more It seems to be popular to a wide range of locals, for anything from date night, to family night, to post-awards and event celebrations. This is your typical self-serve froyo place, for those of you who prefer frozen yogurt and toppings over ice cream. They also carry Perry's brand ice creams if you prefer that. The cashier was nice, although the self-serve setup lends to very little human interaction. They have ample outdoor seating out front, which is nice, although the ambience is a shopping strip parking lot so nothing too fancy. Other notable details: they do have a rewards program.

Awesome place to get frozen yogurt. There are lots of flavors and they change. You also get to…read morechoose your own toppings, including the amount of each. There are so many to choose from, from gummies, to different kinds of crunched up candy bars, to sauces. Just be careful how many toppings you add, as you pay by weight. It's easy to go overboard! We've always encountered friendly staff. There are a few tables inside, as well as a few tables outside.

This store has a lot of very tasty and fresh toppings for your frozen yogurts. They also have…read morelow-fat non-fat and sorbet. The flavors are really tasty, but unfortunately they don't have a lot of flavors in general prices are decent and the place is clean.