Out of town visitor (but went to Tech) A little slower than the "express" places but I knew they…read morewere taking their time and getting everything right. Very friendly gave us plenty of options of oil and different values! Good price for the money. Free car wash and hand dry

This is my family's go-to for car wash and oil changes and they've never done us wrong, although…read morethey never get everything quite perfect either. For oil changes they usually move quick, though they always have at least a short wait. They used to let you pull your car in and stay in it the whole time, but now insist on doing it for you. For car washes you sometimes have to go through twice for missed spots, but it's nice that they hand-dry here. Plus, you get a free wash with every oil change. The vacuums aren't the greatest on suction, but they are okay for a quick once over. The staff is kind of hit and miss. Sometimes friendly, sometimes not so much, but usually easygoing. Prices are about on par for similar services in town. I like that they are a good place to get everything done at once.

Recently switched due to a corporate buyout of my previous oil change spot. The other company…read morestarted out fine then reduced services, upped the prices and have a lot of employee turnover. That always signals a deeper problem. Lube Pro did good work and was well priced. The wait was average as expected at a better shop. I'll be back

Do a great job. Great prices and done efficiently. They were thorough with our car's service…read morerecommendations given but not pushed.

I will ALWAYS go here! My wife and I just moved to Lubbock, and found this gem!…read moreThey are very kind, and informative! Which is perfect as my wife doesn't necessarily have a huge knowledge of cars, they explained it all to her and there was no sketchy "oh it costs this" after the fact without knowing what you were getting into, that you find at some other places. Thank you so much for being amazing!

Amazing service and gave helpful insight to what they offer and recommend for my car! The full…read moresynthetic oil change was 50 dollars flat. They also offer student discounts and have promotional deals on their face book.

Did not check tire pressure or wash windshield. 2 men basically did nothing except talk about…read moreeating lunch. I will not go back. I will stick with the new Bolt**'s off Milwaukee.

Saw a recommendation for this place online and decided to give it a try. Sometimes recommendations…read moreonline aren't the best, but I'm glad that I paid attention to this one. That was several months ago and I haven't gone anywhere else since! I work during the week, so I get my oil changes done on Saturday mornings. The last time that I was there, I noticed that they offer a discount for military (both active duty and veterans) on Mondays. I told the cashier that both my husband and I are veterans and asked about coming in on a Monday to get the discount. I thought that I would be told that I would need some kind of proof of our service and to return on a Monday. Instead, the cashier said "Thank you for your service." and gave me the discount right then and there! No documents were needed. This discount saved me more than ten dollars. Not only will I be back, but I advised my husband to bring his truck in for oil changes. I vaguely remember seeing a discount for First Responders and I think that they have other discounts as well. So you need to check for yourself to see if they have any discounts you qualify for.

Went in recently for an oil change. Sean was very helpful and knowledgeable. I would definitely…read morekeep coming back for all future oil changes. Staff was helpful. Definitely have a customer that will return for all future services.

WARNING DO NOT TAKE YOUR CAR HERE!!!…read more Took my Mercedes diesel van for oil change, and they put the wrong oil in it. (See pictures) David the store manager keeps ARGUING) not stating ( ARGUING) that they put the right oil in it. I got a flashing oil check light 30 miles outside of Lubbock, so I had to get oil replaced in post Texas. They did not have a filter for my van in Post and were not able to empty out the oil left in filter. When I got to sweet water, flashing oil light again so I bought the right oil and filter and got it replaced again! I was told that someone in corporate would be reaching out to me, but 1 week later nothing. Called store manager David at the Indiana location and he is giving me the runaround. They want me to take vehicle in again to do a scan check to make sure van engine wasn't damaged... I'm supposed to trust their diagnostic???

Went out the day after the oil change and found this leak on the driveway. My suggestion is don't…read moreuse this company. I saw the canned response to complaints, the techs at this location do not act professional and their results are unsatisfactory. By the way, they said on the invoice they checked tire pressure, but they didn't. Need to close this location and train the staff.

I had a very disappointing experience at this oil change location. The technician clearly had no…read moreidea what he was doing. When trying to replace the cabin air filter, he almost broke the glovebox cover. He also didn't know how to replace the engine air filter in the front, took forever. . The staff here should be trained and knowledgeable, not guessing their way through the work and risking damage to the customer's vehicle. I left very frustrated and concerned about the quality of their service. I definitely do not recommend this place and won't be returning.

This place is amazing!!! I was in Texas visiting family when I was having car trouble. When…read moreBrothers Auto Motive says call your brothers they mean it! I would def go back to this place! I went to the Western location and the owner helped me himself. i love going to places and having the owner be present and help while his employees are busy. Great service and in a timely manner I will definitely be telling my friends and family about this place!!!!