My favorite jeweler in Northern Virginia. Liz selected a beautiful stone for my college class ring,…read morewhich caught the eyes of my classmates at a recent reunion. I was so pleased with the service Mystique provided that I also had them help me manage the repair of two watches, one 40 years old and out of production and another hand-made by a small watchmaker. Melanie and Ivan have been a pleasure to work with, I look forward to visiting again!

Based on previous reviews I can see I'm not the only one treated poorly upon entering the store…read more It's truly disappointing considering their jewelry is very much my style. I walked in and immediately felt uncomfortable. The store employees hesitated to say hello and never asked if I was interested in anything or needed assistance. The store is very small and no one else as in there so it was obvious they were not eager to engage with me specifically. The moment I left I felt relief. I was wearing more casual attire and definitely felt that had to do with how they treated me. Little did they realize I will likely not go back to make a purchase nor will I encourage anyone I know to go there if they are looking for recommendations. I always want to support local but not at the cost of being treated the way I was today.

Lideya provided a consult for repair work and was so honest, professional and no-nonsense. Was not…read morein the market for a new piece of jewelry but after the initial experience, when that time comes Alexandria & Company will be at the very top of the list. Their space is gorgeous. They operate by appointment only so you will receive personalized service and will not be rushed or pressured. I love that they offer a mix of classic and modern jewelry. And, the shop dog is so very sweet but he won't bother you if you don't want to be bothered :) I highly recommend working with this wonderful business.

I'd heard good things about Alx&Co's personalized engagement rings, and I was not disappointed!…read moreAntra did a fantastic job walking us through the design process, teaching us about the diamonds in our ring, and making sure the final product was exactly what we wanted. She helped my fiancé and I feel confident in buying this very special piece of jewelry. I absolutely love my ring! I've gotten so many compliments on it. I would highly highly recommend Alx&Co to any couples looking for a special and customized engagement ring!!!

Changed owners a few years ago. New Business cards had NUMEROUS misspellings and young man who h…read morehelped us seemed to know less about jewelry than I do.

I had some earring repaired, and they turned out beautifully. Terrific service, fair prices.read more

I cannot say enough wonderful things about Chrysella and especially about working with Asia. After…read moremy future mother-in-law passed away, I wanted to do something for my partner and his brother. I brought in some of her rings and asked to have them turned into two pendants--one for each of them--and Asia handled the entire process with so much compassion, care, and understanding. She was unbelievably kind and respectful of my grief, never rushing me and giving me time to process without worrying about getting the rings to her immediately. Even with a very short turnaround, she somehow made it all happen and completed everything before Christmas so I could give the pendants to the boys. Knowing how important this was to me, she went above and beyond. Throughout the entire process, Asia kept me informed every step of the way and truly made me feel like I was part of it. Her knowledge, warmth, and attention to detail are exceptional--anyone would be incredibly lucky to work with her. When I went in to drop off the rings, the shop owner and entire staff were just as kind and knowledgeable. The owner even advised me to save one of the rings instead of melting it down because it was a special Irish ring--something I had no idea about. That moment alone showed how honest and trustworthy this business is. I had dropped off my own necklace as a model for these necklaces, and when I went to pick up my necklace and the new necklaces, Asia had had the shop polish and clean my necklace. Again, just a small snapshot at how kind they are. Chrysella truly feels like a family business that genuinely cares about its customers. The pendants are absolutely beautiful and made with incredible quality. I am beyond grateful and impressed. I've already told all of my friends and family about them, and we will absolutely be using Chrysella for years to come.

Set up my appointment online and arrived on time. The skinny lady at the front didn't even offer us…read morea seat and did my consultation right by the entrance. Mind you, this was my first time shopping for an engagement ring, and it was a horrible experience. You can tell they judge people based on what they're wearing. Definitely not the experience I expected. Ended up getting my natural 2ct diamond from Fink's Jewelry instead.

Cute shop with very low prices for jewelry with real semi precious stones and crystals. The service…read morewas very kind and helpful in looking for gifts and Libyan glass crystal . This is the perfect place to buy gifts. They packaged my purchases in tissue paper and a pretty drawstring gauze bag. I got a real ruby & garnet ring here for a very low price. Will visit this store again.

The ladies are so helpful and very sweet to interact with. They obviously have the heart and are…read moreexactly where they should be. I'm from out of town, but I'll be back to visit them.

I just needed one link added to a necklace to reconnect it and they quoted me $30. I figured since…read morethe link was so small maybe they just needed to charge a little more than other prices I have seen quoted for this place. When I came back to pick it up, the link they put in was not the same size as the other links on the necklace, which is noticeable because it sits on the front of my neck and also they didn't take out a small knot in the chain. I would've hoped for that price they could have done that. I asked the person checking out if they could try to do that and she couldn't figure it out. So now I'm out $30 with a mismatched necklace with a knot in it. They were done in about an hour.

We had our engagement and wedding rings designed and made here. Outstanding work. And they help us…read moremaintain the rings by cleaning and inspecting them every 6 months or so. Quality!

I had no idea that coming in for a restring of my pearls would end up in such a wonderful business…read morerelationship. Grace is absolutely amazing! She has been from my very first visit. She has always treated me with the utmost kindness and respect. She's such a pleasure to talk to and do business with. That said, I do feel compelled to share an observation regarding the uncomfortable level of attention I sometimes receive from some of the male police officers/security staff while shopping. On multiple occasions I've noticed prolonged staring and a sense of being closely watched in a way that I don't see directed toward other customers. It makes me feel uncomfortable and takes away from what would otherwise be a quite enjoyable shopping experience. In contrast, the female officers have always made the environment feel much more comfortable. One officer in particular, a Black woman with short, curly salt-and-pepper hair, goes out of her way to create a consistently welcoming atmosphere. She often greets me before the staff has the opportunity to, chats with both me and other customers, and, during slower moments, can usually be seen wiping down the display cases with a microfiber cloth to make sure they're clean and presentable for the next customer. These are small but meaningful things, but they make a discernible difference in the shopping experience. Now...Back to my pearls. During my initial visit, I brought in my necklace which had been horribly restrung by another jeweler. Honestly, it looked like a toddler did it. While, I waited for Grace to grab the paperwork, I took a look at some of the beautiful pieces they had available in the store. Grace informed me that they were running a special, offering an additional 20% off of all jewelry that month to celebrate the store's anniversary. After I completed the paperwork for my pearls, I mentioned to Grace that I was interested in upgrading my white gold and diamond tennis bracelet: I intended to sell my current one and purchase a new one. She gave me the information necessary for that transaction and gave me a specific day to return so that a gentleman named Andrew would have the opportunity to give me a price for my existing bracelet. I came back on the day that she recommended and brought some other pieces that I no longer wear as well. I ended up selling the pieces (for a bit less than I thought I would get), but after talking with Grace, I realize that another diamond tennis bracelet might not be the way to go. She asked me if I had any interest in yellow gold. I told her that I haven't worn yellow gold since I was a child and that it's just never been my thing. She told me that it would look beautiful on my skin given my complexion, and she brought out a set of gold necklaces that were not shown on the floor for me to try on. I had to admit... She was right. Based on the aesthetic I told her I wanted when I was planning to get a new diamond tennis bracelet, the pieces that she showed me aligned much more with my vision. Essentially the conspicuous detail of the craftsmanship was much more impressive (to me) than the "bling". I ended up leaving with a completely different bracelet than I expected, but every time I look at it, I'm so much happier than I ever was with my diamond tennis bracelet. When I came back to pick up my pearls, Grace showed me some other lovely pieces that they got in... which I'm also considering adding to my collection. I love that Grace took the time to truly learn and understand my aesthetic, as well as my rationale behind it, as opposed to just selling me the first shiny thing. After I purchased my new bracelet, she confided in me that she was really glad I didn't buy the diamond tennis bracelet I had my eye on, even though it was a more expensive piece, because this item, in her opinion, looked so much better on me. What started as a simple visit to get my pearls re-strung has become the foundation of a long-standing business relationship. I appreciate that I have one dedicated person that I can go to, who has taken the opportunity to get to know me, not just as a potential customer, but as a person and is able to make recommendations from that place. I don't think enough businesses understand or value the importance of that business relationship. I'm currently planning to purchase a few additional items (that I otherwise had no intention of buying) simply because I value this relationship, I want to support the business, and because Grace took the time and care to gently push me past my comfort zone and help me to evolve my aesthetic. I've already referred this business several times and I am looking forward to many more future visits and future purchases.

This is the best jewelry store in Old Town and the DMV. First rate service. Ask for Andrew B. He's…read morethe best.

Very professional, kind without being snooty. Unusual for this type of business. This is the second…read moreappraisal they have done for me, both times were well done.

Loved working with Robin from Austin & Elkins to find our wedding bands! She spent a good deal of…read moretime with my (now husband) and I finding rings that were the perfect fit for our style and esthetic. She took a very personal approach and talked us through every step of the process! Would absolutely recommend her to anyone looking! (And her prices were very competitive with online platforms that have vastly inferior customer service and guidance). 10/10!