Incredible hotel! The staff was the best hotel staff I've…read moreever encountered. So truly hospitable. It's clean and the rooms are nice. The lobby had baby toys which we appreciated so much. The breakfast was absolutely the best continental breakfast I've ever seen. The cookies throughout the day in the lobby are a delicious touch. I wish I could stay at this hotel in every town I visit!

This appears to be an older style hotel that has been renovated. The rooms are huge. The door lock…read moremechanisms are older generation that you slide the keys into like a credit card. The card keys also demagnetize if you happen to place them next to your cell phone. That being said the property is in great shape with ample free parking. The staff are really nice and helpful. The breakfast is high quality and ample. The location is freeway close and near the downtown waterfront. Would definitely stay here again vs staying in Tacoma.

My daughter and I just got back from a 3 night stay. I cannot recommend this place enough!!…read more The good- The beds are sooooo COMFORTABLE! Maybe the best bed I've slept on in a hotel and I'm comparing to 5 star and 5 diamond resorts. Simply so comfy from the mattress to the pillows to the bedding. Top notch. The only recommendation I would make is for the staff to use fragrance free detergent. Aside from that, the beds are perfection. The rooms are CLEAN. I am very particular about cleanliness and usually base my hotel choice on who has the best reputation. This place was spotless daily. Love the two little windows that open in the rooms. It is so nice to have fresh air come in to the room. The gym is very nice. New, clean equipment, a nice bathroon, and filtered water available. The downsides- Only valet available. If you're like me and come and go all day, just park in the structure across the street during the day. Valet at night. No room service. This isn't the end of the world. Call the restaurant downstairs to ask for take away. They are sweet and have things ready quickly.

As promised in my last review from 2022, my husband and I returned to Silver Cloud for a staycation…read moreand booked one of the jacuzzi rooms. Highly recommend, and completely worth the price tag. Since we've stayed here before, we were pretty clear on what to expect. Check in was smooth, the valet staff were super nice, and we had a fantastic stay. The jacuzzi room is definitely spendy, but we were dead set on it. My husband and I started a tradition a few years ago where we nixed Christmas presents and decided to book 2-3 day vacations instead. With this being our belated gift to each other, we knew we wanted to splurge. I'm fully convinced there isn't a room here that has a bad view. We had sweeping views of the water and once the fog lifted in the morning, it was gorgeous! The jacuzzi tub is a little finicky to get the temperature correct, but once we had that figured out it was great. It takes a bit to fill up (about 20 minutes) so just be ready. Silver Cloud at Ruston definitely is a little on the pricier side, but it's entirely worth it in my opinion!

Breathtaking view from our room. The hotel is quiet and clean, full breakfast and relaxed vibe…read more (Will write more soon

I recently had the pleasure of staying at the Silver Cloud Hotel in Ruston, and by "pleasure," I…read moremean a full-contact endurance experience. Let's start with the parking lot, which appears to have been designed exclusively for clown cars or perhaps very optimistic compact vehicles. If you're driving anything larger than a shoebox, prepare for a thrilling game of "will this fit," followed by a graceful 17-point turn. The rooms are described as comfortable, which I assume is hospitality code for "cozy if you don't inhale too deeply." Spacious is not a word I would use unless we are comparing it to a broom closet. Now, if you enjoy saunas but wish they came without consent, you're in luck. My heater was stuck at a steady 78 degrees day and night, turning my room into a tropical retreat I never asked for. To their credit, they did move me... to a room where I could enjoy the next feature. Trains. Loud, proud, earth-shaking trains. All day. All night. Not "in the distance" trains, but "is there a locomotive in my hallway" trains. If you've ever wanted to feel like you're sleeping directly on a railroad track, this is your moment. There is technically a water view, which sounds lovely until you realize the parking lot sits right below your window. So when you open the blinds, you're not just enjoying the scenery, you're starring in it. Breakfast was... ambitious. I would have gladly paid extra for something edible, or at least something that didn't feel like it lost a fight with a microwave. After working a very long night, I thought maybe, just maybe, there'd be a small gesture of goodwill like a late checkout. Instead, I was told they had 68 checkouts that day, which apparently made flexibility impossible. No apology, no acknowledgment of the sauna experience, no effort to make it right. Just a firm "time to go." All things considered, I'd rate this stay somewhere between a 1 and a 2 out of 5. I won't be returning, and consider this your friendly warning: if you stay here, bring a small car, earplugs, and a strong sense of humor.

This is the essence of Luxury. A wonderful suite right on…read morethe water. A walk out deck with private chairs. So serene and quiet. Waiting for the seal to pop up again in the near bay. Boats in their slips. Just terrific.

Beautiful Inn with spectacular views of Gig Harbor. Lovely room with all the comforts of home. Very…read morenice quality linens. Comfortable and very clean.

This is our favorite getaway. It's an easy drive from the Seattle area, the rooms are unique and…read morecharming, the owner Hirsch is the sweetest, and the breakfast is served hot to your room in a basket so you can keep being alone and relaxed. There are two rooms with massive tubs in them that we always stay in, you have a sweet gas fireplace and there are lovely views you are invited to explore all over. This is a wonderful romantic getaway, and would also be a specular choice to stay in before or after doing the very close Mt Si or Little Si trails. A luxurious and delightful base camp!

Old school hospitality at its best. The property is very rustic. Set back in the forest we felt…read morelike we were secluded from the rest of the world. The room was cozy. The breakfast, delivered in a cute basket to our room, was delicious. We later walked the property and got hang out with the owner. We fell in love with the place and will return.

Wow! What a great value for money hotel! Stunning views from the room, and I mean STUNNING! Clean…read moreupgraded rooms, good breakfast and very helpful staff. I have read the bad reviews posted, and can only say that was NOT what I saw or experienced. Value for money and a great location to see the area. Will be back!!!

I would give zero stars if I could. this place was rundown, the front desk jerk was condescending…read moreand unreasonable. my friend lost everything to a house fire but this guy wouldn't accept the credit card she had (issued by the American Red Cross!) because it wasn't "in her specific name". then he lectured us about how "losers" with no drivers licenses cost the owners money (um, did not apply since my friend DID still have her license, by the grace of God!). heartless, worthless people who think they are better than others when their piddly establishment has three cars in the parking lot and peeling paint on the walls do not deserve your business

Clean facility, rooms, and common areas. Nice people working there…read more A few things to be aware of: 1. In the quest to save money on electricity, the hotel has installed brilliant blue-white LED lights in most room lamps and all bathroom fixtures. Terrible idea. Why is this mentioned? If you're waking up, it's great -- but if you're trying to get some sleep, that frequency of visible light screams "WAKE UP!" Even though you're feeling tired, the light unavoidably wakes up your brain and body. Terrible idea. Hint: put warmer (white light shifted toward the red end of the spectrum) in the lights in the bedroom, and perhaps (if equipped) an overhead light in the loo, so your guests aren't robbed of sleep. Did I mention that this is a terrible idea? Minus one point. 2. The parking slots are on a slight incline. Why does this matter? There is no brake on the luggage carts, and if you're there alone (or solo-loading the bags onto the cart), it's exciting to have to chase the cart as it rolls away -- toward other cars. Unload your vehicle at the hotel entrance, or risk your 50-pound suitcases meeting the nearby expensive-to-fix Mercedes or Beemer. 3. The breakfast buffet: very unexciting. The coffee? Mehhh. Condiments? Almost non-existent. The few dollars in the tip jar? Find a Starbucks or Peet's.

As we pulled up to the hotel, multiple people were standing and smoking the devils lettuce right…read morewhere the carport is. We arrived just after 10pm and were promptly greeted by friendly staff who were informative and helpful during our check in. Things were dated inside: carpet, fixtures, and the elevator. Everything felt sticky. When we arrived at our room, there was the most bizarre smell. We immediately had to air the room out. The windows did not have screens and would only open a couple inches, as there was a screwed in metal bar preventing it from opening further. The carpets were crunchy. There was hair on our pillows. Something hit my ankle as soon as I laid down. Based on the cleanliness of the room, we opted not to try the breakfast the next morning and left as soon as we woke up without a shower. The room was basically on the freeway and was incredibly loud. It almost is not noticeable if you have the windows closed and the AC on. The fumes from the freeway come right into the room first thing in the morning, if you crack the windows.

I've stayed at the Hilton Garden Inn several times and really enjoy the location. One of the…read morebiggest positives for me is avoiding a lot of the traffic, and there are plenty of dining options within walking distance if I don't feel like eating at the hotel. The staff here have always been very friendly, helpful, and welcoming. The rooms have also consistently been very clean and well maintained, which makes for a comfortable stay. My only real complaint is the parking garage. It's extremely tight, so if you have a larger or longer vehicle, getting around and parking can be a bit of a challenge. Smaller vehicles shouldn't have much trouble, but it's definitely something to keep in mind. Overall, I've had consistently good experiences here and would definitely stay again.

Fine place. Near uw Tacoma. 3-4 minute walk to the convention center. Rooms were clean. Nice…read more Only one elevator working. Minor hassle. Staff were fine. Digital key worked quite well. I was surprised. Didn't eat here. Overpriced.

We had our wedding in Gig Harbor this weekend and had the entire Inn booked. All of our guests who…read morestayed there had great stays. The rooms were clean and ready on time. You cannot beat the location either being right across from the park and marina.

I was looking for a local room to rest in after a long and stressful day…read more All I really wanted was a hot bath and a comfortable bed. I arrived and was greeted by staff with a glass of wine which was quite nice. I ventured out and grabbed some food to bring back to my room to eat. Many places to choose from nearby. At last.... My hot bath.... Nope.... The plug in the tub did not work and did not even appear to be the correct plug for that drain. I visited the office and the gal came to my room to have a look. She said she would call her mgr and get back to me. 30 minutes later... no call and no bath. I called the office and explained my situation and told her I would expect some type of compensation. I took a shower (not my thing before bed) and tried to go to sleep. The heat/ac in that room is either on or off. If I turned on the AC it ran nonstop and was very loud. I slept with it off and was sweating all night.... No happy medium. When I checked out the next morning I, again, mentioned the bath tub situation. The person working said she didn't think she could do anything more for me since I got a "discounted rate to begin with" and I responded that I had no bath and she responded "well, you had a shower!" She knew I wasn't happy and offered $10 off at which point, I was insulted, and told her I would be writing a review that would probably not be very pretty. As I was walking out she was saying.... ma'am, I'm trying to work with you; what would you like me to do? I left. The next day I got an updated invoice with a bit more off the bill than the $10 offered. Bottom line, if they gave me a "discounted rate" when I booked does that mean everything in the room should not be functional? I think not. I have a video of the tub/plug situation but was unable to upload it.

Check in at the Hotel Murano was very easy, parking was also no problem and had elevators available…read morefor bringing up luggage from the car. The room is clean and well maintained. The lobby is very spacious and has a nice lounge area with a small but good bar. There is a Snack lounge on the 25th floor with soda, ice, water, chips and more. The hotel has a glass art theme as do the rooms. We have exotic glass lamps that glow from within. Lamp shades and covers also made from blown glass. This hotel is run well and feels very welcoming.

Disappointing this time. We stayed here once before with a better experience. We booked the Patron…read moreClub Level but were not told the Patron Club lounge was under renovation. So no snacks and no substitutions for the special level of service for the Club Level for those snacks. No one told us until we asked later in the evening if there was an amenities to cover the complimentary breakfast in the Patron Club room. Ultimately they did give us two $20 coupons for breakfast. So we did that but still had to pay more because that didn't cover the whole cost of our meal. Our room was 3 doors down from the elevator... could hear the elevator all night. Our room itself was odd - no microwave and no dresser only the table holding the tv. We asked the front desk about the microwave (again, an amenity in the Patron Club room) and someone brought one to us which we had to set on the floor. (So odd.) Location of this hotel is nice but the rooms are iffy and service at the desk was unpredictable. The restaurant service was GREAT!