Dear Reader, Joy and…read moreI have purchased three new cars over the course of our marriage: Once at the beginning years ago; one during the height of our car/transport needs and now this 2026 IONIQ 5 Limited that we purchased today. Over all those new car-buying experiences - and not counting the few used one's we purchased from a dealership as well - none came close to the quality of care we received from Andy and Ben. (I should include my initial online contacts with Dan, as well.) To a person, they were competent in their demeanor with us; considerate and friendly; authentic (as in, "being real" and not a "salesman"); educated on the facts and admitting it when they were not - but were willing to find out; genuinely sincere. We came away with not only the car that we were looking for, but with the sense that we actually made friends with some individuals who, when they leave their "day job," are the same at home with their families. They helped us above and beyond our expectations, and our expectations are not low, but nor are they unreasonable. Adam's conscientious time with us in test driving and getting Joy the right vehicle she wanted, was simply matched by Ben's absolute friendly expertise in managing the financial aspects of the purchase. Perfect. You as the reader may well ask: It's just a car sale, dude! But for us, a purchase of this amount was no small decision. We accomplished what we were looking for in a purchase and we got more. To me, I call that grace. A word I daresay not associated with the automobile industry. But we received it today. Thank you sirs: it was a pleasure and load off my ever-researched mind. Bill sez Two Thumbs Way Up. Check 'em out!

Honda Pilot Certified Used Purchase I purchased a certified…read moreused Honda Pilot (only about a year old at the time) from Manley Honda, along with the extended warranty. We've kept the vehicle fully serviced and maintained exactly as recommended -- yet it has been consistently unreliable. Sensor/Camera Failure The first issue was a sensor/camera failure, which was only resolved because it happened under warranty. Rear Subframe Failure Now we're dealing with a far more serious problem: a section of the rear subframe has broken off. Despite the vehicle having only 60K miles and an extended warranty, both Yuba City Honda and Manley Honda have refused to help in any meaningful way. We've been given the runaround, treated disrespectfully, and dismissed at every step. When we pointed out that this exact part has an active recall in the Midwest for the same failure, Yuba City Honda responded with: "This is what happens when you buy a used vehicle." That level of disregard is unacceptable. Manley Honda -- the dealership that sold us the vehicle and the extended warranty -- has also been completely unhelpful and unwilling to stand behind what they sold. Warranty Denial Between both dealerships, we've received no support, no accountability, and no professionalism. For a certified used Honda with proper maintenance and a purchased extended warranty, this experience has been extremely disappointing.

They towed my car without my consent & are now charging me more & more for "storage" of an unwanted…read morepiece of metal & won't release it to a wrecking yard unless I pay them the hundreds of dollars they say I owe them. Since no one not in the towing/wrecking business could know a towing company can confiscate a car & then charge to "store" it, it amounts to fraud not to have told me at the beginning that I could pay them a small amount & have a wrecking yard pick it up from them.

Want vehicl towed to Creams. telephone doesn't seem to work. Filled out form and attempted to…read moresubmit. Still waiting to download form before download button is active. Not sure what is happening. Stopped by the yard and it is gated with no sign saying Creams. Scratching my head.

The basic oil change was fine. When I made the appointment over the phone, I asked the price and I…read morewas quoted $125. When I arrived for my appointment, I was presented with a piece of paper showing $286. I said what's this? He explained they were recommendations and quickly removed the piece of paper and presented the accurate quote of $125. After the oil change, It was noted that I have a water pump leak and I was quoted a price of well over $800. The next day I emailed Anthony and asked if this is covered under the extended warranty that I purchased at the time I purchased the vehicle from their dealership. And he replied yes it is covered. I shouldn't have to ask. I purchased my Jeep from Healdsburg Jeep and I purchased the extended warranty at that same time. This information should be front and center in my records in their software program. All and all, Anthony is pleasant and he appears capable. I just don't like being treated like they treat people at the drive-through oil change facilities. I want to be able to trust them and not feel like I am being gouged. I will return to this location because it's a convenient location and the services are slightly better than the drive-through oil change places.

I had a wonderful experience at Healdsburg Ram! The service was excellent, and it's clear the…read moreowners truly care about their customers--they were personally there to ensure everything was perfect. Highly recommend!

Came in for an oil change left with a $300 bill, half was just labor, go somewhere else.read more

NEW OWNERS! NO LONGER SMALL TOWN DEALERSHIP! Will NOt HONNOR previously purchased maintenance…read moreagreement. Have purchased 2 cars from this dealership. WILL NEVER RETURN. 3 children will be getting cars from somewhere else.

I was looking to order a new truck had never really had good experiences at car dealerships. I…read moreended up. Emailing Sanderson Ford and they got right back to me. Told him what I needed Miguel the salesman explained everything to me, very simply told me the timeframe to have the truck built, and he was right on the money maybe came in a early They're the best dealership I've ever had experienced with. They didn't even bring up all the extras that big car dealerships make you sit through for an hour. It was your truck is here ready to go from now on anyone I know or if I need another car, I'm going to Sanderson Ford. Miguel, I think the world of you thank you for such a great experience Ralph Huber.

Went in today for a scheduled service diagnosis. Spoke to Jackie on the phone yesterday. They…read moreagreed to $225.00 per hour. Get in this morning and the employee working the service stall claimed it would be $450.00 up front. Not what we agreed to and I wouldn't have wasted my time if that were the case. Was told by same employee that Jackie doesn't know what she's talking about. So maybe work on communication instead of bait and switch tactics. Won't be back.

In hindsight, I do take responsibility for not having the vehicle inspected by an independent…read moremechanic and not doing more thorough research on this dealership. However, my experience here was still very concerning. I purchased a 2019 vehicle with under 53,000 miles and was only able to drive it three times before major issues came up. When I brought it in, expecting to use the extended warranty I had paid extra for, I was told the transmission fluid was completely black and needed a full flush, the strut system needed replacement, and there was an issue with the OBD being misconnected--potentially affecting warranty coverage. During the sales process, I did try to carefully read through the contract before signing, but I was rushed and told that "most people don't read it." There was also a document listing the dealership's inspection of the vehicle, which I remember reviewing at the time--but it is now missing from my copies of the paperwork. Overall, the experience felt very shady. Because the car was sold "as-is," I understand there's little I can do now, but I want others to be aware. If you're considering buying from here, take your time reading every document, don't let anyone rush you, and absolutely have a third-party mechanic inspect the vehicle beforehand--even if it costs extra. It could save you a lot in the long run

Purchased my Chevrolet Silverado today. Have to say Jose and staff are extremely professional. Made…read moremy experience real easy and smooth. Even when I first called to get information about a few vehicles on the lot he was very easy to talk with. Jose has great knowledge of his inventory and is very professional. I will definitely recommend this dealership to all and would definitely come back sometime in the near future.

Hands down one of the best Auto Dealers! Rich and his crew are so nice and honest about their cars!…read moreThere is no funny business or shady practices when it comes to making a deal for a used car full transparency! I had a horrific and traumatic experience at another dealer before coming here and was so surprised at how easy and honest Rich made things for me! Will definitely come back when the time comes!!!

I looked at pictures of a truck online and it looked really good. I drove 3 hours to look at the…read moretruck and there was a guy there sitting down and no one came out to help or anything even though other dealerships usually do. I looked at the truck from the outside and it did not look like in the pictures online. The bed liner plastic was missing, it had a bunch of scratches and dents in the bed and around the body. So eventually I had to leave and wasted my time completely and had to go back home.