I was looking to order a new truck had never really had good experiences at car dealerships. I…read moreended up. Emailing Sanderson Ford and they got right back to me. Told him what I needed Miguel the salesman explained everything to me, very simply told me the timeframe to have the truck built, and he was right on the money maybe came in a early They're the best dealership I've ever had experienced with. They didn't even bring up all the extras that big car dealerships make you sit through for an hour. It was your truck is here ready to go from now on anyone I know or if I need another car, I'm going to Sanderson Ford. Miguel, I think the world of you thank you for such a great experience Ralph Huber.

We took a drive to Healdsburg to see if we could get a little help understanding and using our new…read more(to us) Ford truck. We expected to walk in and be asked to make an appointment since we had a substantial list of questions and we got there right around lunch time. To our surprise and delight not one, not 2, but 3 different employees helped us immediately and answered every question and concern we had...in particular Eddie and Dante took all the time us two oldies needed to understand and set the vehicle up the way we wanted it. They were patient, knowledgeable and polite. This business just gained a customer and we will recommend them to friends and family. I failed to get the woman's name who came out first to help us but we want to recognize her kindness also!

The basic oil change was fine. When I made the appointment over the phone, I asked the price and I…read morewas quoted $125. When I arrived for my appointment, I was presented with a piece of paper showing $286. I said what's this? He explained they were recommendations and quickly removed the piece of paper and presented the accurate quote of $125. After the oil change, It was noted that I have a water pump leak and I was quoted a price of well over $800. The next day I emailed Anthony and asked if this is covered under the extended warranty that I purchased at the time I purchased the vehicle from their dealership. And he replied yes it is covered. I shouldn't have to ask. I purchased my Jeep from Healdsburg Jeep and I purchased the extended warranty at that same time. This information should be front and center in my records in their software program. All and all, Anthony is pleasant and he appears capable. I just don't like being treated like they treat people at the drive-through oil change facilities. I want to be able to trust them and not feel like I am being gouged. I will return to this location because it's a convenient location and the services are slightly better than the drive-through oil change places.

I had a wonderful experience at Healdsburg Ram! The service was excellent, and it's clear the…read moreowners truly care about their customers--they were personally there to ensure everything was perfect. Highly recommend!

I had a great experience with Marshall! I found the truck I was looking for on my USAA car buying…read moreapp, I called the dealership and luckily Marshall was the one who picked up the phone to help me. He was a super nice guy, very easy going and has some great stories. When I arrived(after an hour and a half in the van with 3 kids) he already had the truck I was interested pulled up, washed and ready for a test drive. He took a picture of my license as instructed me on a good route to take the truck to open it up a little and breath and gave me a smile and sent me on my way. Afterwards I sat down with him and told him I was interested in the truck. He helped me get a great deal in my price range. The whole staff was very friendly and tolerant of my children occasionally running away from my wife. It was all very quick and painless. Mike(Loan Officer) was very patient with me when I ran into issues with my usaa app. He let me use his computer and help me with finalizing everything. Overall great experience! I would even make the one and a half drive again to buy another vehicle from Marshall and the McConnell team. Thank you everyone who was involved and stay safe!

Came in for an oil change left with a $300 bill, half was just labor, go somewhere else.read more

Family owned and operated with honest appraisals and service you can trust. Roger and Caitlin…read morereally care about their customer base. Previously had all regular maintenance with dealer but after their review was complete, able to review repairs that could definitely wait vs. doing "now" and they will keep me apprised of when (mileage & wear) to consider when is actually an issue. Benny is a real pro when it comes to giving you all the facts and figures and comparing other estimates for exact costs. Professional and personable and highly recommend.

Shout out to Benny at Capricorn Automotive, took my friend's car in to have some repairs done and…read morefrom the very first contact, and thru out the process, Benny was professional, very kind and charming. What an asset to the business. Love that guy.

Great trustworthy place with experience. They explain everything and give you options so you know…read morewhat parts need replacing now and which parts still have plenty of life left. They have worked on my old Fords, motorcycles, hybrids and e- cars. Fairest pricing around. JW

Our family has been taking our vehicles to Healdsburg Auto for 8 years now - they are the BEST in…read moreSonoma County! We live in Santa Rosa and happily drive to see Vinnie in Healdsburg whenever our cars need to be serviced. Fast, reliable, no-nonsense, quality parts and supplies - at a reasonable cost. We really appreciate the care and attention Vinnie gives to our vehicles - advising when tires need to be changed, inspecting brakes, topping-up fluids, and providing maintenance information about our vehicles (we aren't "car people", so we rely on the expert advice Vinnie gives)! There's no upselling and no repairs recommended that aren't needed - in fact, one of our vehicles was getting a bit older, with over 240k miles on it, and Vinnie suggested it was time to look at buying a newer vehicle (he advised on which makes/models were good and which ones to stay away from in his experience), since otherwise, the repairs were likely going to continue. He would've benefited financially from us continuing to get our old car repaired - but now we have a newer-ish car and it doesn't need to be serviced other than the standard maintenance of a 30k mile car - all of which we will gladly do at Healdsburg Auto, when the time comes. Since Healdsburg Auto is only a block North from Big John's Market and two blocks away from Plank Coffee, it's a convenient location to pop over for a quick coffee while Vinnie changes the oil and gives the car a once-over. Or sometimes we bring the kids and a soccer ball and head to the field and playground a block North on Healdsburg Ave. Either way, within no time at all, the service is complete, and we're headed back to pick-up the vehicle and get back on the road, confident in the work that's been done. Honest and thorough - we are customers for life!

Do yourself the favor of finding a different business for whatever it is you are looking for. The…read moreexperience I had here was horrible. The owner is not to be trusted. I left a negative review and now he is harassing me. This is the worse kind of business model I have ever seen.

Great showroom built out with 50's store fronts around the perimeter of the show floor…read more The owner answered all our questions about the 50's and 60's cars and trucks he had on the floor. He also took the time to show us how he determines the price for each car. We didn't buy a car, but did pick up some of the Nascar gear he had for sale.

Due to circumstances beyond our control, we had the opportunity to experience Carreras Auto Body…read morefirst hand. although they're not on the responsible party's preferred auto body shop list, they were on that of our insurance company and we're glad they were. Dan handled everything very professionally, and took on the load of dealing with the responsible partys insurance company noted for being non responsive and dragging their feet. (Not totally surprising since insurance companies are always reluctant to pay claims, especially if they're not for someone insured by them). Dan ended up having to re-order the door three times in order to get one that was suitable for the car and not just rusted out. They did a beautiful job on the car not only replacing the two doors (initially resisted by the aforementioned insurance company) but taking a couple of scratches that were beyond the insured damage area included in the estimate and total reimbursed by the insurance. I should add that the finished product is top notch. The paint and clearcoat matched perfectly with the nearby metal work, and the fitting of the doors perfectl. If I'm in the unfortunate position in the future to need Auto Body work services, Carreras would be my first choice.

On time and superb! Doesn't hurt that they're super nice too! Thank you team Carreras!read more