I highly recommend Freeman Toyota's service department. After consistently getting my RAV 4…read moreserviced for more than a year, I am thoroughly impressed with their quality and care. In particular, Chase McLea has been OUTSTANDING! I honestly don't think I could find a better service rep.

Chase McLea in the service center is incredible. To say he went over and above to provide excellent…read moreservice would be an understatement. When traveling south I had an unexpected issue with my car that left me unnerved and stranded. He was knowledgeable, helpful and went out of his way to make sure I felt taken care of while we found a solution for my car. It's rare to run into a person who is genuinely interested in not only solving the problem, but being kind and courteous as well. If you're in Santa Rosa and in need of service make sure to find Chase at Freeman.

Huge thank you to Jordan Sanchez and his incredible team at…read moreHansel VW and BMW!! We had the best experience there, beginning to end. Jordan made sure to answer every question had went above & beyond. We felt completely at ease with the process. Will make sure to refer friends & family!!

Jasmine helped me and my wife purchase a brand new Tiguan 2026. She was friendly and very…read morecompetitive with prices compared to other VW dealers. She was a pleasure to work with and we are super happy with the deal we got.

Came in for an oil change left with a $300 bill, half was just labor, go somewhere else.read more

NEW OWNERS! NO LONGER SMALL TOWN DEALERSHIP! Will NOt HONNOR previously purchased maintenance…read moreagreement. Have purchased 2 cars from this dealership. WILL NEVER RETURN. 3 children will be getting cars from somewhere else.

If there's one thing that gives me anxiety. . . It's taking my car to the mechanic when something's…read morewrong. I always get iffy about the places I take it to, having had some off putting experiences. . . But then I found Larsen Auto Care. I've been going there for years and won't go anyplace else. Staff there are super friendly, and I feel comfortable they know what they're doing. Everything's done in a timely manner, and if you got to leave your car there then they have loaner cars available (a limited amount ). The office is small and cosy with a collection of hats rimming around the wall. All in all I've found my go- to place, and happy to have a trustworthy and helpful staff working on my car!

The guys at Larsen's are ever helpful and always treat me as if I am their best customer, which I…read moream not. I have been servicing my old 2012 Volvo there for many years, and have always been extremely happy with the service! Thank you, I will always recommend you to anyone who is looking for an Auto Repair Shop!

Went in today for a scheduled service diagnosis. Spoke to Jackie on the phone yesterday. They…read moreagreed to $225.00 per hour. Get in this morning and the employee working the service stall claimed it would be $450.00 up front. Not what we agreed to and I wouldn't have wasted my time if that were the case. Was told by same employee that Jackie doesn't know what she's talking about. So maybe work on communication instead of bait and switch tactics. Won't be back.

I was looking to order a new truck had never really had good experiences at car dealerships. I…read moreended up. Emailing Sanderson Ford and they got right back to me. Told him what I needed Miguel the salesman explained everything to me, very simply told me the timeframe to have the truck built, and he was right on the money maybe came in a early They're the best dealership I've ever had experienced with. They didn't even bring up all the extras that big car dealerships make you sit through for an hour. It was your truck is here ready to go from now on anyone I know or if I need another car, I'm going to Sanderson Ford. Miguel, I think the world of you thank you for such a great experience Ralph Huber.

Few experiences are as widely shared and fraught with challenge as buying a car for the first time…read more We recently shared that very experience and were lucky enough to find a place and a team of people who made it far less fraught: Hansel Subaru. Our previous cars were acquired from a family member and a trusted mechanic. We had no direct experience dealing with an actual car dealership. All we really knew was that we needed a replacement for our 2003 Subaru Forester, which had just been totaled in an accident. Injuries were thankfully non-critical, but we needed a replacement car and wanted another Subaru. After multiple fruitless and frustrating interactions with private sellers and others, most miles from our home, we discovered and reached out to Hansel Subaru. Andrew and his colleagues were cordial, empathetic, patient, and knowledgeable. In our climb up the mountain of first-time car buying, Andrew became our Sherpa, smoothly and efficiently guiding us to a 2016 Subaru Outback in pristine condition, at a fair and affordable. He even helped us return the rental we'd been using. And when he found out neither of us carried a checkbook, he drove us home in our "new-to-us" car to pick up our check. Used or new, where you buy your car, and the people who sell it to you, can affect your satisfaction with your experience as much as your choice of vehicle. I can only speculate hopefully about the rest of the Hansel dealership universe. But if you're seeking or considering a Subaru, check out Andrew and the team at Hansel Subaru. They made us feel as safe and comfortable as the car we selected.

Came here looking for a Forester and the sales team basically acted like they didn't care or even…read morewant to sell a car? I was interested in a Limited but they kept trying to force me into a touring. The salesman wasn't pushy but was so clueless, he couldn't help if he wanted to.

If you are buying a Mercedes you can't do better than Stan. We have bought Mercedes from a few…read moreCalifornia Mercedes dealers over the years and they have all been reasonable; however Stan has offered us an exceptional experience. We felt no pressure, we felt listened to, we priced checked throughout the country and we know Stan offered us a value. The ease and stress free environment was top shelf. We are in no hurry to buy again however if we do we will come back to Stan and we would absolutely wholeheartedly refer Stan to friends and family :)

Stay away from there service department . A complete lack of…read moreknowledge and they will buckle and dime you anyway they can

Wow! Selling a used vehicle is never fun. John at RCU Auto Services saw my Craigslist posting an…read moreoffered me a good price for the vehicle. He said that they look for the cream of the crop vehicles on CL, so many vehicles might not meet their standards, but mine did. I'm naturally suspicious of used car dealers in general, but as RCU Auto Services is associated with Redwood Credit Union (where I bank), I felt that RCU Auto Services would be honest and forthright. And indeed they were.

Best car purchasing experience ever! I helped my daughter…read morebuy her first car at RCU a few years ago and remember how smoothly the transaction went. We worked with Joel Fine at RCU who was stellar. I stopped by RCU to have a look at their cars today and found just what I have been looking for. As luck would have it, Joel Fine was there again and made me feel so comfortable. I absolutely trust him and knew I was in excellent hands. Only 2 hours after arriving in their car lot I drove home in my dream car!