From the time we arrived at the dealership, we were treated like royalty. The sales team went above and beyond to facilitate us and our needs. Never been so impressed with a car dealership. Fast forward 8 weeks, we took the car in for a few minor issues and had them service it as well and could not believe how reasonable the cost was especially given the service!!! read more

We were looking for a vehicle with a third row (to transport grandkids) and researched at least 15 different brands. After a lot of test drives and emails (text) asking for Out The Door (OTD) pricing, found a 2023 Tahoe RST that we liked. Reached out to Silveira GMC/Chevy (GW and Bill) for an OTD breakdown. They happily provided the info that we needed. So I then asked other local dealers to meet/beat what Silveira was offering, but no one wanted to compete. So we went with Silveira and wow, what an amazing experience. Amazing customer service, communication, attention to detail and "0" BS. Flew up to Santa Rosa, filled out the paperwork (with Ramon & Corey) took a test drive to ensure we liked the vehicle, picked up the keys and rolled off the lot with our new "to us" Tahoe. If you are looking to a vehicle and don't want to deal with the dealership nonsense, highly recommend this dealership. read more

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Visited this dealership a few times in 2023. Looking to buy a car for a family member. Was a lot of hassle and will never return here. Kept getting the run around about a loan and had bad customer service. They'll string you along here. Stay away. We ended up going to Carmax and had a much better experience. read more

We just bought a new GMC Acadia from Silveira GNC in Healdsburg. The entire process from gathering information on new cars, to selecting which model we wanted, to test driving vehicles, and finally selecting the one we purchased was a positive one. We did not feel pressured and had all our questions answered. We enthusiastically recommend this dealership. read more

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If you buy a car or truck here, expect to be hounded by endless emails and USPS letters. I did finally get them to turn off the emails, but I still get letters every month. I have talked and emailed them multiple times, yet these folks seem entirely uncanaple of sending me the same thing. Buy my perfectly good 6.2L truck and replace it with another low displacement V8 that has horrible performance and reliability (the 5.3L). If they can't even get stopping mail right, what do you expect for care of your vehicle? Plus, they sold me a used truck, but couldn't find the password for the electronic systems, they gave me 3 keys, 2 of which work, and we all know they are not the cheapest place to buy a gmc. Not recommending them. read more

I recently purchased a GMC Canyon pick up from Keith who was very helpful in finding the right vehicle for me. I came to the dealership thinking of purchasing a SUV and after looking at the options available I chose a pick up which I really love. Silveira has been the go to dealership for me and my company for many years and have always received top notch service. read more

Emailed Silveras about a Chrysler 300c , recieved a call and text inviting me to see the car in which I said I'd be on my way three hours later traveling , Joe Reid waiting till after closing . Looked at car test droveit fell in love again and purchased it that night with their amazing finance manager Raymond which was as great as Joe . Unfortunately vehicle. Had a battery issue so Joe said they have it fixed . After leaving and trucking another three hour drive returning next day Silveras didn't disappoint they had my Chrysler ready to go with a new battery , car detailed and full of gas Thankyou Joe and Raymond if at any time of need I'd definitely send any business towards you guys as you did a 110% job over 100 and after me being in retail for 36years having to experience the treatment I give my customers once again Thankyou , Michael Lopez one happy customer read more

Silveira GMC at healdsburg is great. Kieth helped me get into a clean, beautiful great used work truck for a great price, And their staff went the extra mile to make the process as stress free as possible. I love my Silverado. read more

No concerns with car service but the human service !! Very unwelcoming and cold staff. It makes the whole experience negative. And since that matters these days, I won't go back and do not recommend this place. read more

Worked with Keith on a 2024 Canyon Elevation. I scheduled an appointment prior to the visit and he was waiting outside, with the truck I was entertaining. He is a good man, honest salesperson and stayed with us until we departed. The dealership offered a trade price that exceeded my online inquiries with autotrader. I'm 56 and this was the best car-buying experience, experienced. read more

Kelly and Kelli helped me get out of an Audi that I was buried in and get a smashing low rate to keep my new truck payment down. If you want it simple come here. read more

Silveira GMC - 1500 - Car Dealers Near Me - Healdsburg, California

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Thank you Silveira GMC! I love my truck. Was worth the trip north... I appreciate the No hassle, easy going staff! Special Thanks to Kelly H, for making the process simple as I contemplated my decisions!! read more

Silveira GMC - 2023 GMC Canyon Denali - Car Dealers Near Me - Healdsburg, California

Nothing but great things to say about this car dealership and the staff. Drove 2 hours from the Bay Area, alerted we were on our way to check out one particular car. They held the keys so no other interested buyers could walk on the lot and potentially buy. Saw the car, loved it, and in a very short amount of time, drove off the lot in my new ride with a great interest rate. No pressure, no back and forth. Just very transparent and upfront. All very friendly and helpful. I've purchased many cars through out my life (I'm 47) and have never had such a positive experience. Well worth the drive!!! Please check them out when considering your next purchase!!!! read more

Thank you Kelly for going above and beyond for us. Just picked up our brand new GMC 2500. Kelly knew we were on a tight time frame and had us in and out within an hr. He made the process so incredibly fast and simple as well as providing us with camping destinations. Everyone at GMC was great! They even provided maps of camping grounds. Thank you Silveira employees and Kelly for your service! read more

Always great service whether it be buying a car or getting a service done. I have bought a couple cars through Kelly and he has always been so helpful and making sure to find exactly what I'm looking for. read more

All the usual used-car salesman B.S., and at Sonoma County prices! Cars are ridiculous expensive any more, but Silviera was an unpleasant experience to shop... Just pay the listed price, because no discount will be forthcoming, since you are in Healdsburg... Wine Country conservatism, Republican disdain for hipsters and people that don't look like them, and a general bad attitude towards the public... Not a good look, not a great business model, and a cramped little car-lot with nowhere for the customers to even park their crappy old cars... A nasty experience, poor salespeople and probably an expensive place to buy a pickup, but then you're not from here, are you... Dress up, because they are too good to work with YOU! Good luck guys, I won't be back. read more

Nothing but good things to say about the Silveira Team! Mark (GM), Kelli (F&I), and Paris (sales) were extremely professional and easy to work with. They are straight shooters, honest, and genuinely good folks- a hard combination to find at a dealership these days! I have two local dealerships within 15 minutes of my home, but I make the 2+ hour drive to them when purchasing trucks. Worth the drive for sure, thank you for everything! read more

I had a precision buying experience up at Silveria GMC in Healdsburg. Keith was my sales guy, and he answered or researched then answered every question I had. Kelly in finance was a pleasure to work with, and I feel like she did all she could to get me into the truck and service plan I needed. Great attitude up there in the sales and finance department. I was on a tight schedule that week, and both Keith and Kelly really helped to make the sale work on my timeline. I'll write another review in a few years after I've rotated through the service department several times. read more

Geez...I wish that I wasn't having so many problems with my truck. That's a different review and the longest one I've written. But Silveira GMC continues to save the day and get me back on the road. It's the same team, just doing what they do. But it is still refreshing. I live just under an hour away from Silveira GMC but they are absolutely worth the drive. Service Excellence! read more

Above and beyond customer service, quality of information, and pricing. Highly recommend. Thank you Walter you are amazing. Mike C read more

called about a truck they had on the lot, spoke with a salesman to verify it was there before I drove over an hour one way to come look. when I arrive they told me the truck sold the day before and they didn't have it. cost me 100$ in fuel and half a day of my time. would not recommend Ellis read more

Jason Fincher in the parts department was amazing to work with! I went to four automotive stores and another dealership looking for a specific part to fix my wife's car. Nobody could help me or even identify the correct part. Jason took less than two minutes to identify the part. When he realized they didnt have it in stock, he found another location closer to my home that did have it in stock. Jason is a customer service superstar! read more

A big thank you to Robb W. for going above and beyond with my car! Every interaction I've had with him has been both pleasant and helpful. Silveira was able to install a new air conditioning compressor in my 2013 Hyundai Genesis Coupe R-Spec at a reasonable price, and no problems with it since. I highly recommend this shop for excellent service. read more

The commercial side of things is Garbage. The guy tells you everything you want to hear to make the sale. You tell him exactly what you want and expect, He agrees, then delivers the cheapest quality possible. We spent over $110k on a new truck and wanted the bed to be a 100% match to the cab. We received a paint job that A child can peal paint off with their fingernail. "Commercial Truck Guy" is NOT clear with communication and does not care that you have everything in writing of what you want. He will give you whatever he can make the most profit with. read more

I was working out of town and urgently needed my car serviced. They were swamped yet still squeezed me in and handled the repair needed quickly and efficiently. I so appreciated their friendly and responsive customer service! read more

Great Dealership!!! Sales department, Service department and Body Shop... These guys and gals rock!!! Top notch customer service and they care about their customers. I as a new truck owner in 2018 appreciate the top quality service and care that I have experienced from your dealership. Thanks guys and gals for being the best... read more

Silveira GMC - Silveria Buick GMC - Car Dealers Near Me - Healdsburg, California

I've always had great experiences at this dealer ship. I come here regularly to get my car serviced and staff is always SO nice, and they always have a smile . It seems they really care about the customer here and they are always here to help us out. Really nice that they give you a nice GMC to drive while you are being serviced. read more

Bill Gorgizian and Ross did amazing getting me what I wanted for my trade in and even got me in another truck right away at a great price! Easy seamless selling AND buying experience read more

Al was the best car sells man we ever dealt with he was very professional and knowledgeable started the process by phone before we got there and got us out of there in about an hour and half I purchased there extended warranty and already had the first service done with them it was great definitely recommend this dealership even if you have to drive a little further thank you guys! read more

Silveira GMC - 2020 Acadia AT4 - Car Dealers Near Me - Healdsburg, California

My sales person Paris was amazing. Not only did she get me in to a car that i was very very interested in and jerry in finance was very very good we got in at 9 am and was out in less then 3 hours including signing all of the paperwork for my trade in. read more

How dealership used to be and should be. That is the the sentence I would use to describe this dealership. I inquired about a 22 Canyon AT4 online late Saturday night. I recieved a response from Kelly Hendershot Sunday morning and I picked up my truck Monday. Not only did they have the truck I was looking for on the lot but NO mark-up. In the current market I didn't expect to haggle on the price. No mark-up was enough for me. But that's not the reason for the 5 stars. When I arrived at the dealership Kelly greeted me at the door. He was welcoming and pleasant. Not like talking to a sales rep at all. More like talking to your neighbor. He showed me the truck and sent me on a quick test drive before sitting down to finish the paperwork. The process was fluid, didn't feel like I was just sitting around waiting on them. Kelli in financing was also wonderful. She didn't do the typical pushy sales pitch to push on additional add-on to the purchase of my truck. Overall, the experience reminded me of when I purchased my first vehicle. A very pleasant memory. More recently, everytime I've been to other dealerships, I had to search for a sales rep because although they see you, noone bothers to even get up from the desk or look up from their cell phones forcing you to actually ask for a sales rep and usually the one you ask is the rep that ends up showing you the vehicle. Then you end up waiting around while the rep goes in search of the vehicle and the keys for you to take a look at. Then wait some more while they take pictures or copies of your license, etc... I'm sure you know what I'm talking about. Me, the customer waiting on them to get their act together. But here, they run at my pace. I really appreciate that. It was well worth the 80 mile drive to visit this dealership and to deal with Kelly. Definitely ask for Kelly Hendershot when looking for your next purchase at this dealership. read more

Really wanted to give this Business negative stars but the app won't let me ! AVOID this dealership at ALL cost! We purchased a used vehicle from this dealership and it continues to be an ongoing nightmare!!! The vehicle we bought had major issues with the brakes and a torn boot. 45 minutes into the drive home from the purchase, the warning light came on which was shocking and distressing. In addition a 2+ hour drive home in torrenting rain and one of the worst storms in years! It was tenuous at best as the lights indicated brake issues!! Fast forward and this supposed family run business refuses to acknowledge or accept responsibility for the issues with the vehicle. My home dealership validated brake pads that were below acceptable standards and a torn CV boot. All issues which were present before we purchased the vehicle. These people knew the condition of the vehicle and still marketed it as a car that had passed inspection!! Not only is this illegal but immoral to send anyone out in a vehicle that you are well aware has brake issues!!! Your denial of responsibility speaks to your complete lack of integrity and character. The irony is the fact that you were in business for 60 plus years is what drew us your business. DON'T be fooled, they have zero credibility and won't be in business much longer!!!!!BUYER BEWARE! Reported them to the BBB!! read more

Call AL SEIBOLD!!! We looked all over California and surrounding states for a GMC Yukon At4. Dealerships either marked up 15,000 over MSRP or said they didn't have any on the lot. I'm so happy we called, AL SEIBOLD at Silveira GMC. He had the Yukon we wanted on the lot, and it wasn't marked up. Al was helpful and patient with us. (I called 20x's and had a toddler with me) and made sure we were happy and comfortable. Donatella the finance lady, was very sweet and patient with us and our daughter. It was an all around great experience. Thank you read more

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Would definitely NOT recommend the autobody shop. I bought my car from Silveira months before someone side swiped my parked car, therefore, I brought it to get repaired. Not only did it take two weeks to fix(the damage wasn't bad) but they gave me my car back with my headlights out and my door button to unlock with my key fob not working. The man working in the office tried to tell me I probably brought it in with the lights not working. I just bought the car from them months before and I drove that night before I dropped it off with everything working. He also told me I probably use it with my high beams, so I had to tell him I knew when high beam lights are on. So back to the shop for them to fix what they messed up, turns out he didn't want to fix my original lights because they're "blue lights" and they're illegal, but I BOUGHT THE CAR WITH THESE LIGHTS at the dealership!!! He replaced them with regular lights without my consent. He made it seem like it was my problem and Tried to make it out like I was lying, but really They were being untruthful. I took it for a scratch repair and got my New car back with problems that I never had!!!! The lights I bought with my car were more expensive and I bought it when they sold me my car. RUN as for as you can from this auto body shop. read more

My fiancé and I visited this dealership on 05/26/19 looking to lease a brand new GMC Acadia. After Mitch approached us, we let him know what we were looking for and he seemed eager to help. We test drove a new vehicle and loved it. They even had the color we wanted which was in their "storage lot" nearby. When we were in the storage lot, Mitch proceeded to disparage GMC for falsely advertising their lease deals online and told us we could have to pay nearly double what GMC's website advertises. We understood the deal didn't include tax, title, license fees, etc. in the initial quote and that more money down may be necessary. Once we arrived back at the dealership we tried showing Mitch where we found the lease advertisement online and their internet was not working....ok. He had absolutely no clue what deal we were referring to, which was on GMC's website. We asked him to calculate what down payment would be required for us to put down so that we could take the car we wanted home that day. He left for roughly 20-30 minutes and never returned. We were shocked since this business has such good reviews. It feels like those people have very low standards or were duped. I've bought roughly 10-15 cars in my life from reputable dealerships to poorly run dealerships. This was by far the worst experience for me to date. Needless to say this dealership has lost our business indefinitely. read more

Truly a great experience buying our Yukon from Bruce and team at Silveria GMC. We were located pretty far from the dealership and Bruce was very upfront and honest about the vehicle as well as provided additional pictures to ensure that our transaction went smoothly. Really can't say enough good things about Bruce's support throughout the transaction. I have to say that of all the vehicles i've purchased, this was the quickest and most efficient transaction i've ever done at a dealership. My only wish is that they were located a bit closer to us. read more

Hands down the worst customer service!! Consider this a warning, and run the other direction and buy from someone else.

We heard great things about this place and how much they respect first responder families so we decided to check them out. We bought a truck from them, waited 2 and a half weeks to get the truck as they said the smog codes needed to be cleared after replacing the battery: no problem, this is normal with diesel. We picked up the truck, and the next day noticed it was at 20% DEF fluid, and the oil was at 70%. Annoying but they had had to drive the truck to get the smog codes to clear so we disregarded it. Two days later we notice there was a chunk out of the back right tire. We bought the truck on a Friday, and noticed this on a Sunday, so we couldn't take it back to the dealership. We took it to 2 local tire places to see if they needed to be replaced and was told by both tire places that that chunk was grounds for replacement and all the tires were at 5/30 seconds, meaning all the tires were ready for replacement. We got quotes from both tire places and brought them back to the dealership on Monday. We were promised they "would make it right". After waiting for a few hours while they looked things over, they offered to pay for half the price of new tires. Seemed unfair as we spent almost $70K on this truck, but i was willing to meet them halfway. That was until the price they quoted was retail price, versus the wholesale price, almost the exact same price as the 2 quotes i got from local tire shops. I brought this to the attention of the GM and he said it was the best they could do. I got a check for 50% of the quote they gave me and took my business elsewhere. Al and Bruce, the salesmen whom we met with were very nice, and Kelli, in finance, was extremely patient and knowledgeable. But we spent a lot of money on a truck that immediately needed $2K worth of work. It seems like an inspection wasn't done prior to sale so hoping we don't find more work that needs to be done. We were not diligent due to the reputation of this dealership and have learned our lesson. Hoping we can help someone from our mistakes. read more

Bought a Yukon last week from Al S. Great experience. I was able to negotiate a price and general trade-in over the phone. Didn't have to wait around and waste time. No BS or gimmicks. I was in and hour in 90 minutes including a test drive. Few days later, realized that there was a piece missing (TV Remote). Called Al S and he took care of it - agreed to send me a remote. read more

Fabulous experience! We drove from Sacramento to purchase a Tesla they had on there lot. I had wanted to negotiate a price prior to visiting due to the distance. Ryan, Gary, and Bill were all great in answering questions about the warranty and previous history. They went out of there way to talk to the Tesla service center to ensure I felt comfortable with purchasing outside of the Tesla network. I had a bad experience in dealing with Tesla on their cpo cars and knew exactly which model I wanted. Long story short the car was immaculate and just as Ryan promised. Worth the drive in traffic. Would not hesitate to purchase again. Happy new Tesla owner with cpo warranty still in tact! read more

Silveira GMC - As described! - Car Dealers Near Me - Healdsburg, California