I took my car into J& J to have them look at a dent made by a hit and run . Amber set the…read moreappointment over the phone. Shelby came out to survey the damage. She brought one of the guys out to take a look at it They were so empathic and offered a solution right there on the spot. I was so thrilled I gave their technician a hug. I would recommend this company hands down for any body work you ever need on your vehicle. Their the "best" in my book. Judy M

I gave this place one star because I used to go there and get good service since Chad took over as…read moremanager and a couple of the other people I use to trust left. It's been nothing but going down hill they scammed me and my insurance company I'm sure I'm not the only one they have scammed I want ever go there again. Chad and the owner are crooks they should not be in business they will total your car in hopes that they can buy and sell chad went to my insurance company 3 times for more money until they said enough it's a total this was a 2024 car with front bumper accident that my wife really loved this car do not trust this company

I had a wonderful experience with the team at Matsenko Auto. I have a 2021 charger scat pack with a…read morebig brake setup (400 mm two-piece rotors and 6 piston brembo brakes). For a dealer job with OEM parts, this costs around $4500 for the front pair. After doing tons of research, I decided to utilize a quality aftermarket kit. However, when I talked to the dealer, they tried to steer me away from this, and while they said they could do it with aftermarket parts, they seemed very unsure and cited issues with prior customers going this route. Another local shop told me they wouldn't be comfortable replacing just the rotors (they wanted me to bring a factory rotor/hat assembly which is honestly unnecessary if old hats are in good shape). I did not feel very confident with both shops. I reached out to Matsenko on yelp by chance and their tech, William, responded within a couple of hours and knew exactly what I was trying to do. I was honestly surprised at how knowledgeable he was with my specific brake job and decided to give them a shot. They got me in quick, and everything was done by end of next day. The brake job is excellent, there is no noise or judder, and braking action is very smooth. In addition, they did an hvac cleaning for me (i had some contamination in my evaporator core) which another shop tried, and failed, and charged me $500 for the whole ordeal. All of this was done well at a fraction of the cost at Matsenko, and I saved thousands. I am very pleased with everything, and the amount of attention to communication I received is something I rarely see these days. Everyone was also very nice and personable, from the shop owner, to the tech and to reception which is also less common these days. I drove all the way from Olympia to have this done, and when my rear brakes need a swap, I know who I'll be calling Thank you for the wonderful service everyone!

Had a great experience at Matsenko! I was shopping around for a coolant thermostat and sensor…read morereplacement on my 2004 Civic and got quotes all over the map, Matsenko came back with one of the best prices and the most upfront, itemized estimate of the bunch. They were quick and responsive throughout. When they spotted some debris in the cooling system mid-job, they paused, investigated it properly with a thermal camera, and kept me in the loop the whole way instead of just tacking on extra work or rushing things. That kind of honesty is exactly what you want from a shop. William, who helped me out, was straightforward and easy to deal with. Overall I felt genuinely taken care of and will be coming back. Highly recommend.

I am a long-time satisfied customer of Steve and the crew at National Auto Collision. They have…read moreworked on several cars of mine over the years, and often times on multiple occasions. I have also referred friends and associates over the years, and all have been satisfied with the work and service as well. Steve and crew are meticulous, detail-oriented , easy to work with and take pride in their work.

When I pulled in and saw how many vehicles were in the lot I wondered if they would be able to do…read morethe body and paint work on our Ariya. I met with Steve and he and two others from his team came out and looked at the damage. Steve explained to me that both doors would need to be painted so that the color would match correctly as my damage was close to the edge of the front door also. He walked me through the process, told me how much and how long it would take. We scheduled my drop-off and he communicated with me during the job. Car was delivered 100% looking great and absolutely on time. When I went to drop the car off, the same lot only had a few vehicles in it- they had fixed and completed the work on most all of them that week. AMAZING Steve saved me over $2,000 versus the bid I received close to home. It is/was worth the drive for sure, easy access off and on I-5 . Our paint is a tough color and they did it perfectly while saving me dollars. I can't recommend this business any higher.

I hate to do this, leaving bad service reviews. especially when you provide opportunities for the…read moresituation to be corrected. But when people don't want to be accountable, you must make them accountable. I have had two vehicles that have been serviced through this collision center. PCC was referred & as they are on auto row in Fife & where some of the dealership, specifically Audi, send vehicles for work. My first encounter with PCC pre-Covid went without a hitch. Great service. However, my most recent interaction in the last two months has not been nothing but an absolute nightmare and this review must be submitted. I unfortunately was in a hit-and-run over the summer. Impact was to the passenger door and front panel. Two weeks into the repair I returned to the shop for updates only to appreciate and have to inform the shop manager that the front windshield had been shattered. Paramount took ZERO accountability despite they're being intake photos that showed no damage. They then turned it over to the insurance company, which then only disappointed me even further blaming it on a rock chip. Again, the intake photos show no damage to my windshield. Refusing to take accountability of this new damage, at least Paramount then gave me a $200 discount, essentially the cost of my windshield deductible as i had to open a 2nd vehicle claim for that repair. Subsequently, weeks later when I took my vehicle to my import shop for standard maintenance and oil change... Their technicians appreciated that undercarriage parts along the passenger side front axle were just sitting atop axle, broken and clearly not in place (Rolf's Import Auto btw & highly recommended). When I presented this information to PCC, immediately their response was well we weren't in that area of the car and that we won't take care of restoration unless we reopen another claim through your insurance company. This was rather astonishing for them to claim as they had removed the passenger door, front passenger panel, and front bumper for my repair (correction...not the front passenger side panel as you can see in the image I've provided). Prayerfully, I will not be in another collision however, if I do... more likely than not I will NOT return to Paramount as they've demonstrated their lack of accountability and full service. It is rather unfortunate and poor experience in service overall.

Communication and estimated repair time could have been better. When picking up our car we had a…read morequestion about the paint. The super tall, derpy guy "helped" us. Then proceeded to tell us what "trash" and "garbage" the paint on our 2025 Lexus is. So unprofessional and rude. Will never go back to Paramount Centre and will discourage others from taking their cars too.

I would highly recommend this body shop for any type of car repairs or auto body repair. Cesar…read morewent above and beyond to repair my recovered stolen truck, to its original condition. It was definitely a very difficult repair, due to the make and age of my truck a 2000 F 250, diesel. Truck was stolen and recovered, with major electrical damage and moderate body damage, along with stolen stereo. Unbelievable customer service, for any business, I would say he was the best I have ever encountered. Cesar kept me informed every step of the way, managed any issues that arose (due to difficulty ordering parts for a 26 year old truck) and despite me being 800 miles away during the repair, I was never uneasy about what the timeline was, or about the safety or storage of my truck. I had to fly up from California to retrieve my truck this week. Truck was immaculate, ran perfect (better than before), every detail was taken care of and on time. Truck was detailed and ready to go. Drove it home and as I look at in my driveway (drove it 800 miles home), I couldn't be more satisfied. Thank you Cesar and your incredible crew.

Was able to come in the same day with the part to change my door seal on my 2015 bmw 428iread more

I'm so happy I chose caliber collision! I recommend to anyone that needs repairs. They went above…read moreand beyond to fix my car and it looks incredible after repairs! The repair paint is seamless. Staff is super nice and the shop employees did everything they could to keep me updated throughout the whole process! I give a 10/10 quality, customer service and repair. Shout out to Kytreil, Kitro, the front desk lady, manager and everyone else involved in this process. I appreciate all your help!

Really love this place. They really get the job done and faster than the timeframe provided. The…read morepeople there are very friendly and understanding. I recommend anyone that needs to get work done on their car due to an accident.

There's a lot of body shops everywhere you go and that's easy to see, Just look how people drive…read morearound here. You can see how he takes care of his customers the attention to detailNo matter if it's metal worker fiberglass work replacing with genuine partsTrue body and Fender guys are artist when they color match they look and see Imperfections a mile away it's good to find the thirst still true body Fender people out there sure it's good to see all these young kids getting their their chance but I don't want somebody getting their chance working on my car I want a true professional read the other post the people talk about the care that's given Brandon and his crew are class act

I have worked with Brandon, the owner, on several repairs and the finished product is always done…read moreright and he will always go above and beyond to ensure you are happy as a customer. Automotive Images handles all of the details and communication with the insurance company and even offered to have my vehicle towed. Fortunately I didn't need a tow, but from start to finish it was breeze repairing the rear bumper on our car.