My chocolate Labrador Ted got sneaky and ate a makeup remover pad out of the laundry and of course…read morehe did this on a Saturday late afternoon. We came to VCA Southpaws as an emergency visit and Ted was lucky enough to be seen by Dr. Molero, who rushed him back since we were in a race against the clock before an intestinal blockage. He was given some medicine and threw it up right away, saving us from a very expensive surgery. Dr. Molero was helpful, and made us feel extremely calm (and like Ted was in very capable hands) during a scary moment. We are thankful!!

I want to thank the entire staff of South Paws and especially Dr. Jeff Norton for performing LIFE…read moreSAVING emergency surgery for a flipped stomach for my big, beautiful, 2 yo, GSD male. Had my vets, and South Paws not acted so quickly and so expertly, Teddy would NOT be here today. We were so lucky and he made an AMAZING recovery (thanks to his age) but also because we all moved quickly! Thank you from the bottom of our hearts! Teddy (and Teddy's mommy)

I developed a relationship with Columbia Pike Animal Hospital a couple years ago. My fur baby was…read moreattacked by a much larger Akita. Needless to say he lost the fight and needed emergency care. I called 4 nearby hospitals and they were booked solid. I called this facility and they promised to be ready to help upon arrival. I drove over an hour to utilize this animal hospital, staff met us at the door as promised, then quickly proceeded to treat him. They showed so much care & compassion! A few days ago, I noticed my pup refusing to walk even during nice weather days. His genitalia was dark red & inflamed. I took the voyage back to the hospital and received the same level of care that I remembered. They have an onsite pharmacy, so we went home with 3 Rx & an e-collar. He's healing slowly but surely. We have pet insurance and a wellness plan elsewhere, but I will pay out of pocket for the top tier service & 24/7 coverage that I receive here.

I have been a customer here for years but I left due to my fair share of ups & downs with the staff…read more& it is taking me a long time to write this review. My dog goes to different practice because he was already on a plan when I adopted him and it made more sense to keep him on that plan, but my cats (& previous dogs) were patients here & we used to board our dogs here too. When they were good, I would constantly tell people to go here but after we had a hellish experience we shared our trauma & literally told people to stay far away from here! And we stayed far away from here! My good times here have been amazing & one of the vets saved my beautiful baby during the same hellish experience with the jerk of a vet who caused us to let go of our baby. But sadly the amazing vet moved and so I swore this place off! I needed a new vet and I really went down the rabbit hole of research and was actually brought right back here and I am so grateful that we found Dr. Candace Flynn! She is simply a dream and the most amazing, compassionate and caring vet I think I have ever met and my kitty is so comfortable with her it's pure love! Dr. Flynn, who deserves FIVE STARS+++, is also wonderful with her advice and guidance. She's very communicative and informative and just well-rounded with a holistic approach, but the amount of time and love she spends with your pet (and you) is priceless!!! They are a 24-hour emergency care, veterinary hospital, fully equipped, and fully staffed round the clock. They also have a separate, waiting room for dogs and cats to help ease the anxiety. They also have two sister hospitals in both Clifton and Arlington, Virginia. Yes, they are a bit pricier but you're inside the beltway & 15 minutes from DC so what do you expect?! Thankfully, there has been more good than bad and I know which vet to steer clear from & I still forewarn people about her! 7/2/27

We brought our dog here after severe GI issues. We saw 3 doctors over ~36 hours and all of them…read morewere amazing. We've been to many pet ERs/urgent cares in the 8 years we've lived in NoVa and this the only hospital where we spoke to a doctor within a few minutes of walking in the door. They were thorough, took time to explain our treatment/testing options and answer questions, and made us feel like Norman's care mattered even when more severe emergency cases came in. At VEG, you can see everything, stay with your pet, watch their treatment, and staff are readily available to talk to or answer questions. That alone eased so much anxiety. Kenzie, one of the nurses that was assigned to Norman, was so kind. It was clear that everyone in the room cared about making these animals feel comfortable. More than one nurse came over to introduce themselves when we were preparing to leave Norman overnight. They offered us a room where we could stay with him if we wanted, and even asked what he liked to watch on TV to create a comfortable environment for him after we let them know he suffers from separation anxiety. The discharge and follow-up notes were also incredibly detailed, which made following up with our primary vet so much easier. No one ever wants to bring their animal to an ER, but this is now the only place we will go when we need urgent medical care. A HUGE thank you to everyone at VEG Alexandria for taking such good care of our dog!

They are always fantastic. Have had to go a couple of times…read more The staff goes above and beyond to help you understand what is going on with your pet, what they are intending to do and keeping you updated in a timely and courteous fashion. I won't go anywhere else in the area and they do have other locations, which is great. Highly recommend - especially when you are in an emergency and you want excellent care fur your fur baby. While I hope to not have to go back anymore, it's very comforting to know they are there.

The saddest days of my life were spent at this location where VEG made several mistakes and my dog…read moredied. I made a snap decision to go there based on high Google reviews, not realizing they were they were capital-venture shop with limited medical staff. Please go to Friendship Hospital for Animals or similar.

ALWAYS GET A 2ND OR 3RD OPINION before getting treatment at this location…read more I waited months to write this ro make sure my opinion isnt bases only on emotions but what happened. 1. I had my cat of almost 15 years euthanized based on the veterinarian opinion. Before hand they give you all the time you need alone with your pet. Needless to say I was in a room crying. After crying in the room. As I walked out of the room. A female doctor was imitating a fake ugly cry while the 2 other female doctors were laughing. I was literally just in the room crying. When the procedure is done they stop talking to you. I stood there for 15 minutes. They literally forgot to get rhe paw prints and fur. I had to remind them The lady at the front desk was very nice. They better not ever fire her cause her friendly demeanor is helping their business. The female doctors are catty like teen from mean girls. 2. They judged me based on my appearance. I felt bad about myself. Like I made them uncomfortable. I believe it was my hairstyle that was a distraction because the doctor couldnt hold eye contact without looking at my hair. 3. I felt judged because of my financial situation. I obviously dont expect and didnt ask anyone to work for free. I went there out of desperation for suggestions and to buy pain medicine and ointment to clean my cat eyes. 4. I did not like the way they made my cat scream. If she had done that before I wouldnt think anything of it. However she has NEVER screamed like that which is why I believe it was intentional. I regret taking her there in her last moments. I still remember that scream. I just pray she was fully transitioned and that I made the right decision for her. Please dont wait to get insurance. Get a 2nd opinion because ive met other pet owners who vets worked with them far as payment or showing them how to do certain things at home to care for their pet and cut cost. If I ever have a pet I would never step foot in that facility again.

Fast, reliable, and trustworthy professional medical care for pets…read more My boxer had a MCT removed and was back to normal self in no time. Their pre-op and post operation follow up was top notch. Highly recommended

Make sure you receive a complete breakdown of every charge and the total cost before any services…read moreare provided to avoid unexpected fees. Our experience was disappointing because the information we received was inconsistent from start to finish. The veterinary technician told my wife the total cost of the visit would be $192. However, when she went to check out, the front desk informed her the total was $297. At first, we were told the difference was due to the $92 office visit fee, which had never been disclosed or discussed with my wife before treatment. Later, the front desk called my wife back and changed the explanation, stating that the additional cost was actually due to the medication instead. The conflicting explanations made the billing process confusing and left us feeling misled. Transparent and consistent communication about pricing is important, and clients should be given an accurate estimate and a clear explanation of all charges before services are performed whenever possible.