Ilia has been my car insurance agent since 2011. His quality of service is unsurpassed! He always…read morefinds me the best deal, is incredibly responsive, and is an all-around nice person as well! I cannot recommend his services highly enough. If you're looking for somebody who will take great care of you and get you the best possible coverage at the best price you need to contact Ilia.

Excellent customer service, communication, answers all questions & smooth transactions my family…read moremembers are happy customers as well, ver highly recommended!!!!

Home and auto insurance renewal came around and both policies went up for a few hundred dollars…read moreeach. So I contacted Olson Duncan for some help finding new policies. Being in Southern California, it's becoming more and more difficult to find any insurance company that would write new policies. Thank you Nedi for making the process so easy!

Olson Duncan Insurance has been servicing our homes for decades and we couldn't be happier with…read moretheir service. We are in California and with so many insurance companies opting out of the area, we were extremely concerned about our renewal. I can't say enough good things about our agent, Desiree who went above and beyond our expectations to help us out. She is kind, thorough, patient, caring, knowlegable, professional, and just so wonderful. No need to shop around, you can't beat their service !

She was rude communicating and I had to ask her several times to cancel my policy. She never did…read moreand I had to go call Mercury's complaint line to get it done. To reply to her reply: You've proved my point. Why were so many emails and days lost needed to get this done? Can you show the missed calls and the unresponsed to web inquiries? The service you advertise on your site and in these reviews is not what I received.

Very informative. Mary was great to work with…read more.... Highly Recommend Referred me to Joe whom she works with for my Current insurance needs and next Year when I turn 65 she will handle. My Medicare. Mark G

I needed proof of insurance for my mortgage lienholder. I called Insurance Partners and spoke with…read moreValerie Bueno. Valerie got me an insurance policy with proof of insurance, and I was able to clear the issue with my credit union that same day! I am very happy to have found Insurance Partners.

I've been with this insurance agency for many years, the staff has always been helpful,…read moreprofessional and service oriented. However my new account manger or agent, Bernardo Bu is a cut above in knowledge, service and attention to details. I had recently was required by my mortgage holder to buy flood insurance due to a revision of flood map. Bernardo was able to find me t great flood quote, in short order. He also showed much patience spending time on the phone with me and mortgage holder representative explaining coverage issues to my mortgage representative. i strongly recommend this agency for your personal or commercial insurance needs. This recommendation is personal as I was insurance underwriter for Travelers insurance for 25 years.

What can I say, she is the best agent around…read more I have been using AAA and was over paying for a service that could be canceled at any moment. I am an uber driver and was worried I was in the grey zone while driving (AAA could decline repairs based on ride sharing). I heard about Vanessa and Farmers coverage from another uber driver. I called her and I am saving $200 a month, and I'm now fully covered while driving for uber (commercial coverage). Vanessa got me the same coverage limits for 60% of the cost! Would highly recommend giving her a call.

Vanessa is an amazing agent, she takes the time to explain to me how payments are charged, when…read morethey are charged, and why they are charged in the order billed. I ask a million questions and she answers a million and one of them! She's actually kind of cute too when I saw her profile on faceobok, but that's besides the point. The best part was that she beat the prices and coverage of the insurance policies I had before, and she put up with my annoying habits of comparing every penny to coverage level. Anyways yeah, I'm happy.

My family has been with State Farm for years. We have seen cheaper policies, but James and Ron made…read moreus stay. We mostly communicate with Ron, and he makes the process so easy; he is always there for us the moment we need him, and he takes care of our requests very quickly. Because we have known each other for so long, we have made a personal connection, and it makes filing insurance claims so much easier. James is also very nice. We often received handwritten holiday/birthday cards from him, which makes use feel valued and want to stay.

Gotta give it to him. He knows his stuff like the back of his hand and is very no nonsense. I trust…read morehim with my life.

Michael Milligan, recently contacted me regarding a better policy for our earthquake insurance. It…read morewas much better than my current policy. I was happy to change my coverage. I appreciate that he is keeping our well being in mind

If you are looking for an insurance professional who actually listens, look no further than Shannon…read moreCrow, our Personal Lines Account Manager. Managing insurance for two homes and four cars can be a logistical headache, but Shannon made it seamless. She didn't just hand us a generic policy; she took the time to analyze the individual yearly mileage of each of our vehicles to ensure our coverage-to-cost balance was exactly where it needed to be. It's rare to find someone so dedicated to finding the perfect middle ground between great protection and fair pricing. We couldn't be happier with the service

I had what was an unusually low rate from another carrier (home insurance), but I wanted to confirm…read morethat I was getting a good deal, when my renewal arrived with a sizable rate increase. A close friend who's a realtor, mentioned that he refers a number of his clients to Carla's office, and suggested I call. I spoke to Maria, and shared information regarding the coverage I had recieved, and the property in question. Maria promised to get back to me quickly, and she kept her word. She let me know that I had an exceptionally low rate with the existing carrier, and should definitely renew it. She didn't try to upsell me, invent silly reasons why the existing coverage was not good, or any of the other shenanigans that too many of us have come to expect from some insurance folks, sad to say. She also shared with me other insurance options her company offers, and helpful advice around future insurance purchases. Overall, even though I didn't end up purchasing a policy, Maria and the team at Carla's office was outstanding for being transparent, helpful and responsive. I would definitely recommend them, and I hope we have a chance to work together again in the future.

I absolutely love working with this Agency. Carla has always been caring and wonderful and then…read morethe fortune of me getting Yi Lan Chan on my account was so incredible. I feel like I'm working with honest, hard working, intelligent people who care and are responsive. I wish I could have an experience like this with other service providers! Thank you!

Since I can't delete this I will for now, give this a middling review, I had previously given this…read morea low review because I thought they just ignored me, but they were swamped and finally contacted me and will have an appt. to see me and if all goes well, can give them a higher rating.

I have been with Post for over 10 years. I love everything…read moreabout them the employees, service. You just can't beat them.

This is a review for Shawn Pirnia a rep of Mercury. Shawn worked all weekend during a holiday to…read moremake sure we received insurance so we could close escrow, The escrow date got moved up 3 weeks and he went into action. If you need someone to help get things done quickly and is pleasant, call Shawn )310) 533-6000.

Diane was excellent, getting my quotes togetherf and processing my auto and homeowner's insurance,…read moreexpeditiously and efficiently. She was very kind and patiently listened to all my concerns to process my plans accordingly. I will definitely use her for everything. Thanks!