Cancel

    Search

    Integrity Heating & Cooling Services

    5.0 (1 review)
    Open Open 24 hours

    Get pricing & availability

    You can now request a quote from this business directly from Yelp

    Integrity Heating & Cooling Services Photos

    You might also consider

    More like Integrity Heating & Cooling Services

    Recommended Reviews - Integrity Heating & Cooling Services

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    3 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Integrity Heating & Cooling Services

    You might also consider

    Verify this business for free

    People searched for Heating & Air Conditioning/HVAC 839 times last month within 25 miles of this business.

    Verify this business

    Rogue Valley Heating, Cooling & Electrical

    Rogue Valley Heating, Cooling & Electrical

    3.9
    (49 reviews)

    Quick to respond to our request and the crew came out and finished the job on time…read more We highly recommend Rogue Valley Heating, Cooling and Electric.

    DON'T USE THESE GUYS!!! I'm extremely unhappy with them. I sent them two emails. In the second one…read moreI detailed exactly what I was unhappy with. BTW, I was quoted $150 when I told them I had the fan. I was NOT told it time & materials, I was NOT told it was $150 for 1 guy, $250 for 2. I was NOT told they markup product 50 PERCENT!!! Here's my email and their response (in quotes). Joseph Elkin josephe@rvheat.net Hello Kris - Thank you for your email below. I have tried to answer all your questions in red. Ok, so I've cooled off a bit from my previous email. Your guys were very pleasant, arrived early, did the job. "Thank you for this. We strive to treat everyone with respect and work hard to earn customers' appreciation." What I'm still really unhappy about is: * Lack of communication with ME, the homeowner, the one who made the call for service. "When you called for service you were offered a sales call to provide you with a proper quote, or T&M if you have the parts already and just want to pay for labor. You told the CSR who took your call that you have the parts needed. You chose the T&M option which is $150 per hour for one tech and $250 per hour for 2 techs plus material (marked up)." * No check in with me to see what my budget was. Was I ever asked? No. "When budget is a concern a hard number can be provided with a sales call. T&M can be the cheaper option but not always if you dont provide all of the correct material. We have most common items available on our vans and mark up that material and have it available for your convenience. If we dont have the material and have to go to the store you pay for that time." * Leaving and coming back THREE times - once to get self-tapping screws to make the fan I bought work (don't your guys carry this very common item?), second time to buy a new fan when they realized it wouldn't work, third time to buy a dryer hose. Not to mention, I would never have paid for them to drive around on my hard-earned dime to figure out where to find a new Broan fan. "When you choose T&M you need to have all the material needed or we have to go get it. In a t&m situation the owner absorbs the cost of material procurement." * I didn't care what brand it was, why they thought they had to match the brand is beyond me. Was I asked? No. "Alot of times the same brand will fit better than a different brand. My guys were just trying to get you the best option. They would have reacted the same on a hard bid (quoted) or T&M." * Then, to take even more time to NOT find a Broan and drive around to until they found a Panasonic one. I would have been happy with a cheap off-brand. Was I asked? No. "I am not sure if you were home during this, my guys said they were speaking with a gentleman on site. I believe they were trying to get back as quick as possible to get your install done. Material was supposed to be on site." * Had I been given the option to reschedule, I absolutely would have done that. Was I asked? No. "Once you have chosen the T&M option and we have blocked out time on our technician to facilitate the install, a rescheduling would send that technician home for the day or at least for that amount of time. You could have chosen this option but it sounds like whoever was directing my guys on site wanted to get it done." * Not leaving me the box, instructions, warranty card for the fan. "He will be by this afternoon. Please ask him for it. My guess would be he disposed of it in your trash can. The instructions can be found on line. As far as warranty is concerned we warranty it for 1 yr." * I still want to a copy of the receipt to see what he paid for it. "All material is marked up to an additional 50%. Ill have the office send you a receipt for your records." * Your guy had Rob give him $20 to go buy an 8' dryer hose. I'm sure they didn't use all 8', so where's the extra length? It should have been left with me. "Please ask him for it when he is there this afternoon. If he doesn't have it let me know how long of a piece you think we owe you and ill get it." * Your guy gave Rob the receipt for this item, so why not the receipt for the fan? "Receipts that go to the project have to be turned in so we can properly bill out the job. I can get you a copy." I had been quoted $150 and because anything construction/maintenance is always more than I thought, I had $250 in mind for this project. "You were quoted $150 per hour plus material. Your project took 3 times longer than it should have because you did not have the right fan parts when we arrived." Instead, I spent $741.19. Almost 3 TIMES what I anticipated. "Our flat rate to replace a basic bathroom fan is $930. This price includes a basic bathroom fan with a light and do a straight swap. Typical installs go as high as $1250. You still saved money going the t&m route even considering all of things that went wrong." "I do apologize if this install was above your budget. I would highly recommend getting 3 quotes on future installs ...

    Lam Air

    Lam Air

    3.1
    (43 reviews)

    5 stars for LamAir! In 2011, they installed a new furnace and heat pump for us and rebuilt the…read moreexposed metal ductwork in our 100+ year old home. They were back yesterday to replace the old heat pump with an AC unit this time, and since we now have so much wildfire smoke over the summer, an iWave air purifier too. Extremely happy with the experience. Lee gave us a very competitive bid and patiently answered all of our many questions. The install team -- AJ, Mike, and Julio -- were awesome. Arrived on time, completed the job by 3:30, and left the basement furnace and outdoor AC space spotless. They were even sweet with our very friendly dog. Love working with a local business -- LamAir really cares about their customers.

    Lam Heating and Air Installed my York system and we have had yearly maintenance contracts with them…read moreever since. I believe if someone shows up and does reliable service it's worth sticking with them. However, recently, I had a blower motor go out. It was a warranty claim. Given that the unit was intermittently working, I had them send a tech out for a second visit, which I paid for the same rate, who found that things were working perfectly at that time. I accepted that if it's not working consistently, it's worth replacing so I decided to move forward with the repair. We did get a second opinion from another company who said the warranty motor should be covered in the install of that was about a one hour job. It should cost between $375 and $450. Given that we had had all of our service done and the install by lamb Air, I went ahead and chose them given that they were processing the warranty claim even though their quote of 875 was dramatically higher. I will own that it was my fault for assuming, with no HVAC experience, that they accurately had an understanding of how long the install would take and priced it appropriately. I cannot say enough positive things about the tech who did the install Greg Stanton. He has come to our home multiple times over the years and provided exemplary service. Greg was able to replace and complete the job in less than one hour. I paid the full quoted price for the installation of this warranty covered blower motor of $875. I did however, then reach out to the manager of Lam Air and explain to them that while I understood they were a "fixed price company", I had trusted that they adequately estimated job costs based on their professional experience of the time that was required. I feel that $875 for a plug and switch repair like this that took less an hour... $875 was excessive. The manager basically thanked me for my opinion, knowing we were a lifelong customer but said "we are fixed price company... sorry". Lam Heating and Air got my $875... But lost my business going forward. While I feel Lam has excellent technicians I would avoid at all cost a company that does not price their jobs fair, or take into account ACTUAL install times. Unless you're independently wealthy and have no concerns about reasonable pricing I would suggest NEVER using Lam Heating and Air.

    Integrity Heating & Cooling Services - hvac - Updated August 2026

    Loading...
    Loading...
    Loading...