Horrible. I drove all the way there for them to tell me I was 7 min late. Canceled my appointmentread more

I absolutely love dr Castillo and his crew. Been going for a few years now. And he has never given…read moreup on me and my pain. He worked hard to get me where I am today. Thank you to the whole office.

Today was my first time at this location. The staff members were friendly, professional and…read moreknowledgeable. I was greeted as soon as I walked into the office they made it a point to make me feel comfortable and relaxed. I made the same day appointment for migraine iv therapy and I am so glad I did. I feel 10x better then I did this morning. The gentleman who helped me explained other services they have available for migraine treatment as well. They offer a variety of wellness and self care services. Check them out you will not be disappointed.

Words cannot express the gratitude I feel for Arizona Infusion Center and their genuinely caring…read morestaff. I am a healthcare professional myself, career critical care/Emergency nurse who suddenly found myself in need of treatment for anxiety, depression and PTSD for the cumulative effects of burnout and management bullying and workplace toxicity. After 20+ years of caring for others I found myself on the other side which was difficult to process on so many levels. I knew I was really suffering and struggling but didn't know how to ask for help. I fully credit Antony, Mary and his staff for the bright and new direction of my life today. They have gone out of their way to accommodate my young adult son who lives out of state with a series of customized treatments with remarkable results. We only have one life, don't hesitate with Arizona Infusion Center. Aloha, FB, RN

Starting with the office on 67 th ave. Staff were not friendly but "just doing their job"…read moreDr Park seemed very un interested in my case and asked me what I WANTED TO DO??? Doctors give advice.. he did not! Dr Baker who I had seen years ago was excellent and laid out a care plan. Very disappointed in Dr Park.

Had the best experience today over the phone with Monica! That young lady carries a peaceful spirit…read moreand I felt it and was calmed through her professionalism and solution to my situation! Well done Nova!!! To be honest I ve been a patient of record for over a year or so and I've had nothing but great experiences and I'm grateful!

I have been seeing Dr. Nassar for more than a decade. His bedside manner is excellent. He's kind…read moreand thorough and takes all the time you need to explain things. He's never pushy or arrogant.

The staff are very helpful, friendly, and everyone there is discreet with your information. I've…read morebeen there for injections, and physical therapy. Their aftercare treatment is great they really listen and care about you.

My referral was originally for specifically Dr. Nasser, however I was sent to a different doctor at…read morethis practice due to my old practice deciding to do away with their pain managment specialty all together. I understand that they have questions they need to ask as per their job and state/federal regulations on pain managment, however, Dr. Glenn sounded VERY accusatory from the git go. And i get it to some degree, I CHOSE to be on a medication that's typically given to people struggling with dependency/addiction, but id hope a doctor would be able to set their preconceived notions aside to effectively and correctly do their job and thats not why im on this particular med, im on it cuz It works better than traditional opiods and my prior pain managment doctor boasted about how its safer and id agree. But from the moment he saw my charts, things were off. I didn't realize right away that he didn't have ALL of my records, so when I was begrudgingly asked if I used recreational drugs, I said no, thinking that my open Marijuana usage was listed and he could see it, Dr. Glenn clapped back with "you've never done recreational drugs" (as if I was lying) I responded with "I mean as an adult, no. As a teen yeah, what teen doesn't" and Dr. Glenn asks what i tried as a teen (my last teen year was 13 years ago mind you) I gave him the information he was asking for. We move on to him asking if I'd ever received surgery for the things im complaining of, answer was no. Then I get told "well if I had been told I have significant narrowing of the hip space joints, I'd have gone and got surgery" i interrupted at that point and said "today's march 11th, I wasn't told about the hip space issues until february 25th... there hasn't been enough time to figure things out". Which i would assume, if he had access to that specific record, he likely had access to see when imagining was actually taken, but maybe im wrong. He asks me to take UA as normal for pain management and told me he wasn't gonna have me sign a pain managment contract "in case things didn't work out"... fast forward to march 25th, my next appointment with him (he wanted to see me when I was supposed to have a refill of meds) I drive the hour from my house to the facility (which Dr. Glenn was made aware in march 11th appointment that I lived an hour away) once i make it inside im told that they cant complete the appointment because they dont have my records. To which they send another request and ask me to reach out to my pcp, which I do before leaving the parking lot on the 25th. 26th I hear from my PCP that records were already sent, 27th I call az pain treatment to set up a new appointment, while on the phone with the receptionist, i explain that the doctor canceled my 3/25 appointment because he "didnt have all my records", to which the receptionist informs me "i must have misunderstood because they have all my records from what she can tell", i explained thats verbatim what the lady at the front desk said, my husband was standing right there when it was said, definitely not a misunderstanding" and she said "hmm thats weird, you chdck all our boxes for setting up an appointment so we will go ahead and set one up for you". The appointment was set for March 31st. The 31st rolls around and I at least got a phone call this time, telling me not to drive the hour away, because "Dr. Glenn thinks you're not fit for our practice, and that you need to go to orthopedic surgery" Being that my pcm used to be a pain managment doctor, they found that odd as they were trained to avoid surgery unless absolutely necessary, especially for someone in my age group. That being said, I feel more so that this doctor thought I had other issues, and wrote me off from the git go and if that's not the case, then his bedside manner is seriously lacking. Even if I had a drug dependency/addiction issue, being accusatory isn't actually helpful. But aside from that, ive been in therapy over 10 years and continue to go because of the addiction that runs heavily in my family, I wanted to make sure to never be like my parents and ive done a really good job at that, and I'll be damned if I get accused of anything im not doing let alone something ive actively worked towards avoiding my entire existence. Needless to say, im thankful it didn't work out and that I didn't sign a pain managment contract with Dr. Glenn. I do wish I had been given the opportunity to see Dr. Nasser, I hear he's nice and who I thought I was seeing until I spoke with my PCP again today. This review was left on Google with some parts missing because Google only allows so many characters.

I appreciate that they listen and are not close minded. The experience from the initial phone call…read moreto a new patient screener to the first appointment was exceptional. My complete history was documented and the physical was thorough. My experiences elsewhere were full of expectations that devices would be implanted as I was handed brochures to read up about them so that when the sales pitch came, I was somewhat knowledgeable about what they had planned for my treatment. Although I had been diagnosed with Neuropathy, I wasn't diabetic. They only assumed how they would treat my pain without an exam and just using the BUZZWORDS, my cure was in the brochure (which included surgery, physical therapy and THOUSANDS of dollars). The entire office staff were kind, courteous and pleasant to work with.

Absolute joke. If you're a new patient, or an amputee, or it takes you longer to get ready in the…read moremornings because you're disabled... make sure to get there 1 hour ahead of the time or they won't see you. Got my appointment scheduled for 8am and showed up 10min early for it. They said because I didn't have their paperwork filled out they couldn't see me and they'd have to reschedule me for next week. I looked at the 26 page paperwork that would probably take me 5 minutes to fill out. Don't get a day off from work usually so I asked if I could fill it out really quick there and they said sure but would have to wait until 1pm to see the next provider. Not to mention there's no seriousness with the ladies behind the desk, as they sit there laughing and joking while they're denying appointments of people who show up 10 min early.

Dr. Elizabeth is great to work with and the rest of staff very nice and helpful. Would recommend to…read moreanyone.

So because of the COVID crisis my first appointment was a telemedicine call with Dr.C . He listened…read morevery carefully about my shoulder issues and I made an appointment a week later . Everything was totally seamless . Totally following all the COVID rules . Excellent attention to details . The staff were very professional and I liked all aspects of my treatment . My shoulder shot was totally painless -amazing . Golf courses and best shots here I come . Thank you to Dr.C. and staff.

Crooks. Not associated to insurance by design and then charges approx.5x value to the ins. Co…read more They also pursue this forever. Run the other direction

Professional and knowledgeable staff that help with the treatment and management of pain…read more Love this office. They don't tolerate drug seekers and they drug test you upon medication request. They have been helpful with pain relief options for my chronic back pain. I am so happy to have been referred here. If you are looking for a doctor to just give you pain pills and send you on your merry way then this is NOT the place for you. This is a legitimate pain management provider. Trigger point injections, Lumbar facet injections done at office. My provider has been helpful finding a treatment plan that works to manage my pain. Tip: DO NOT EVER BE LATE.

After searching and searching , since December because the pain management drs I was seeing DIDNT…read morewant to have more than a 5 min consultation with me. I have a bad neck and a new injury to my back. I was nervous about seeing my 3 rd Dr. well let me tell you I saw Samantha and she was absolutely amazing! I wish I could give her 10 stars because she made me feel completely comfortable, listened and gave me a treatment plan!!!! I'm so happy

Dr Jensen and staff are the nicest, caring people ever!!! They take time to listen to you, offer…read moretreatment strategies with awesome results!!! If you have pain, you owe it to yourself to schedule an appointment and start a treatment plan!!!

I've been seeing the doctors here for a year and everyone Faye, Dr Jenson and all the staff are…read moreamazing. Not only do they treat you to help your pain, but they truly care and get to know you. I would recommend this clinic to anyone with pain and looking to get back your health. After treatment I'm able to dance again and function. I would give them more than 5 stars if I could.

My father was a patient here. He retired after thirty years on the police force. After having the…read moresame insurance for years the city of Phoenix changed their insurance and dropped the one my dad had. So new insurance means new doctors, who sent him here for his pain medication. Okay I mentioned dad was retired PD. He worked gang squad for years. His body was used and abused from daily altercations that came with the job. He had a back surgery that was unsuccessful and left him in more pain. His quality of life declined and the DR (?) reduced his medication. The last month's of his life were he'll because of this. My father who could out work us all before the surgery was stuck at home. He was in too much pain to take a plane to visit family for the holidays. Too much pain to go shopping. This place is a joke. There is no caring for the patients. I have observed the rudeness in the way the staff treats their patients. I could go on about this place. Health care is a joke nowadays, it's all about corporate rules and government regulations. There's my rant for the day.

The staff is always so friendly and professional. I've only had a couple of visits with Dr…read more Davenport recently as a new patient. He is so friendly and caring. I would vote him to be the most caring and empathetic doctor. I would recommend anyone here. Don't know the other doctors, but if they are anything like the rest of the staff and Dr. Davenport, then you're in good hands. Also, they do random drug testing. Be ready to drop a U/A when you come in.