I just want to say that I had the best service, the agent's name is Iris McKinney. She was calm and…read morehelpful, she answered all of my questions and made it easy for me to accomplish what I called for. Definitely the best insurance out there, and for the best prices.

I worked with 2 different agents because the first one never returned my call or took the time to…read moreanswer my questions. I figured he was just not the person for me, but the 2nd guy seemed to want to help me... SO I THOUGHT. I asked him to call me the next day, to answer my questions, before I decided to go with them. It was late and he needed to call the company to find something out for me, regarding a discount. He NEVER called me. That was when I decided to take my 4 potential cars to get insured elsewhere. They need better training and better customer service. I definitely will NOT refer to any of the parents who have new drivers. I am a high school student mom, we all give each other referrals. This company will get a BIG NO WAY!! I won't say the men's name, I won't be that mean. Just take your Business elsewhere.

Irene has been my insurance agent for approximately 4 years both for auto and home. I have always…read morehad a great experience with her. Anytime I have a question she answers it immediately. She has helped me save money and has given me suggestions in regards to my auto policy and my home policy. I feel like she is truly invested in providing me with a great product and service. She takes time to explain things that I do not understand about the insurance policies.

Irene is very unhelpful when asked her for help about filing a claim. Went here and saw her talking…read moreto a friend, I asked her for help she said oh she just said I can't do it for you and went on to talk to her friend. Very unhelpful to her clients

Jason is so kind and knowledgeable, we always ensure our properties with him. Staff is very…read moreinformative. Its always a pleasure doing business with him. I highly recommend him.

I implore you not trust the 5-star reviews here. When Jasen Ha was my agent, he would often solicit…read moreme to write him positive reviews via text, email, and more. To be frank, it was the most engaged he was with me during the entire length of his representation as my agent. He was fired from Farmers and I was passed to another agent in 2023. His office operates like a scam. His assistant would answer emails on his behalf, still signed "Jasen Ha" and she was for the most part clueless and unhelpful regarding my car insurance, home insurance, etc. When I did need help due to a collision, Jasen laughed on the phone at me. Do not trust this scammer and con man. Shame on Farmers for allowing him to operate his business as long as he did. P.S. The photo shoots Jasen and his staff have taken to appear "professional" are hilarious and should tell you everything you need to know about how he conducts his business: purely for show and self promotion.

I had a good experience with this agency. The service is good and they are patient! Thank you a lot.read more

Tiffany helped me to reduce my auto insurance to almost 50% in comparison to my previous one. She…read moreis super helpful and follow up to ensure that I have a good experience with her company. Recommended!

I have been with them for years since we moved to LA. The insurances seems reasonable and clams…read morewere processed quickly. Also I called to pay my bills was very quick and easy, especially the staff there were very helpful and friendly. I highly recommended.

We have been customers of Lily's for about a decade now, and truly appreciate the professionalism…read moreand reliability her team has consistently delivered. Highly recommend her services!

I had my auto insurance here since 2013, Steven had been extremely helpful and provides great…read morecustomer service. I also have my homeowner insurance here so I can get a multi-policy discount.

I've had them for over 10years and the service is great as well as the prices . They are very quick…read moreto respond in any of your questions.

Nancy has always been super helpful and she explains everything very simple in order for us to…read moreunderstand

I filed my tax returns this year with them. Not only did they forget to send them until I called to…read moreinquire an ENTIRE MONTH later, but they made all kinds of mistakes which CONTINUE to delay my return being sent to me. A huge red flag should have been when during my appointment, Ms Nancy Mejia came in with someone else's file and started making changes and inputting information without verifying who she was talking to first. Terrible experience. Cliche, but I'd give 0 stars if I could.

I contacted Shelly initially about my current Farmers auto policy because my agent at the time was…read morenot helping me with what I wanted to do. Shelly went above and beyond and even helped me over the phone after hours to figure out what was the best solution for me. I ended up switching to her as my agent and she answered all of my questions about my coverage for my policy. I could not be happier that I called her.

It's been such a pleasure working with Shelly. She goes above ad beyond to service her customers…read more She does her due diligence and more to ensure that I have the best quote for the overall package. I have both my auto and life insurance with her and I would highly recommend her to anyone for their insurance needs. Shelly makes the process easy and seamless. I can count on her literally any day (yes I call her on the weekends when I get confused by my insurance policies)! If you're looking for great customer service and the best price, definitely give Shelly a call.

Insured 3 of our vehicles through Ms. Solis. Good coverage at a reasonable price. I'm happy she is…read morein our neighborhood .

Hi, If you need car insurance Solis is the place. The quality of service Veronica & her associates…read moregives is beyond excellent. Superb customer service. I've been with her 1.5 yrs and my adult son as well and we are very happy and impressed with her services. She goes beyond to help and very quickly shall I say. My full coverage on my vehicles is hands down the lowest price I've ever had. She makes the process go smoothly. She deserves this honest review. So go on down and get yourself some insurance!

Jing Zhang customer service is top notch. We have been with Kcal for years and she is a new rep to…read moreme. Wow, very friendly, quick efficient and best prices. Our health insurance was ready to renew. I was shopping around for quotes since it's so expensive. I got a few quotes that are actually lower than hers but BECAUSE she is so on top of everything and fast in response, I decided to still go with Kcal. Jing Zhang does not disappoint. I want her to work for my company! lol. I highly recommend kcal. Although they have fast turn overs on staff sometimes, they still have their act together and they respond promptly and know what they are talking about and always think in terms of customer's benefit, unlike other insurance companies who just want to cover their on xxx. Jing is great. I hope she gets a raise for a fabulous job she is doing. I cannot say enough good things about her. Thank you for all your help from your loyal customer!

I have had Kcal insurance for a year now. They have exceeded my expectations so far…read more 1. My Mortgage Co. is supposed to pay for my insurance, but they did not pay. Kcal insurance not only emails me to remind me. Their agent also calls me on the phone to remind me. 2. They are fast and efficient getting quotes to me on my properties. They carry a variety of the insurance companies and their pricing is very competitive. The larger the insurance agent, the more companies they are able to represent. 3. Kcal Insurance has the local feel with the national system. When I need help, I don't need to rely on having to wait for your agent to call Your back. They have a customer service phone number; every time I call a helpful representative always helps me right away. 4. When I called their phone number today an AI agent answered me in Chinese. Of course I didn't have good attitude with an AI agent and demanding to speak with a real person. The AI kindly asked what I needed, I answered it impatiently. To my surprise, the AI agent completely understood what I requested and repeated what I wanted and told me what I requested did require an actual agent and would transfer me right away. Wow. I was blown away by the Chinese AI Agent. It understood me and did not waste my time.