Eric Martinez has been my agent for almost 10 years now. All of the ladies in the office are very helpful, friendly and knowledgeable. I have multiple policies and am happy with all of them. I have recommended this office to friends and family who are all happy as well. read more

The claim process was easy and my car was repair ahead of schedule. Also had no issues with the car rental that was covered by my policy. Thank you State Farm. read more

5 Stars all the way. I've been with StateFarm Eric Martinez for over 15 years. Fortunately, I've had very little to claim- but when I did, it was absolute first class service. Front desk, claims adjusters, office staff, totally engaged in the clients. Thank you Eric Martinez and staff! read more

My father used State Farm for home and autos for over 50 years. So naturally I went with them also for my cars. I was involved in an auto accident last month and that in itself is a travesty. I'm so grateful that I have State Farm and was blown away how Eric and his staff swung into action. The degree of helpfulness, empathy and professionalism is without par! They kept in constant contact with me holding my hand through the whole ordeal and would check up on me frequently to make sure that everything was okay, and it was because of them. Again, THANK YOU!! read more

I've been with these guys for over a decade. I told Claudia on the phone today when I talked to her- she was the best thing I got out of my first marriage. We had a good laugh, but it's totally true. So here I am. These guys have been with me since I was in my early 20s. She's helped me with everything personally- home buying, renting, a boat purchase...but more importantly she has helped me with my businesses and scaling them. Can't tell you how grateful we are to have this team- but how grateful I am for Claudia and the many times she's saved my bacon. I respect them immensely and their service is impeccable. Glad to have them in our world. read more

So let me start by giving the biggest shout out to LINA!!!! This agent has helped me for the past month with getting my paperwork together for a special event! The insurance process was so easy and not stressful at all.... LINA really went above and beyond my expectations from a current customer of State Farm. She is phenomenal and I completely put my trust in Eric's TEAM Everyone who had a hand especially Lina made this experience wonderful. Totally recommending family and friends to this State Farm Group! read more

Not to sound cliché or anything but "like a good neighbor State Farm is there" for sure! I've been with this office for over two years now and Cristal has helped me with all my polices, from insuring my autos to home and life insurance. She is so knowledgeable and friendly, she is always prepared to help answer every question I have. State Farm truly is one of the few insurances that truly wants to help you protect your assets and plan for the future with your best interest in mind. I recommend all of my friends and family to State Farm at Eric Martinez's office not just because of the coverages they can offer me but because of Cristal's expertise in customer service. read more

I highly recommend this company State Farm for any of your insurance needs. When I called I felt I was speaking to a knowledgeable staff member. She asked thorough questions that led me to feel she was looking for the best coverage that fit my needs. Thank you Mary for your help. You made me feel comfortable while answering all my questions. I liked the quote! Definitely a 5 star and will recommend! read more

Called up Eric's office and Claudia answered... she was genuinely polite and better yet, was able to assist me with getting a car I had recently purchased covered quickly...Claudia was able to retrieve my other files easily and make sure I had the coverage I needed. I received my documents on e-mail promptly afterwards and everything was completed in record time. Thank you Claudia.... read more

Beware! If you like good customer service this is not the insurance agent for you. When State Farm screwed up my premiums (apparently a common occurrence in their low mileage discount policies) I called Mr. Martinez' office. First, Jacqueline tried to tell me that the problem was my fault - that I haven't paid enough. When I objected to her characterization of the situation, stating that I don't pay them an amount of my choice but that they reach into my checking account like the hand of god and take the amount they say I owe, she said she needed to do more research and hung up. Then I received an email from George that laid out an explanation of the payment history - just like the one I gave him. No resolution was forthcoming. I called again and said I wanted to speak to my elusive agent. I have never met him, never spoken to him. He took over my account when I moved to California because I could no longer keep my terrific agent in Phoenix, Mary Alice Aguilar. So far, I'm still waiting. Mr. Martinez hasn't bothered to call me back. Meanwhile, I'm checking rates at other companies as well as taking my issue directly to underwriting. I'll say one thing though, if I do stay with State Farm I certainly won't stay with Eric Martinez. I don't like being treated like shit. read more

Eric is a spectacular agent! We have a unique situation in that my wife's employer provides us with housing. Eric went out of his way to perfectly match State Farm products to our needs. Most insurance agents just sell the same thing, but Eric worked to understand our scenario and make sure we have the right insurance and are not overpaying. It feels great to know he is putting in the extra effort to look out for us. We also see him around town and he is a great and generous guy in our community. It's always nice to do business with the good guys. Highly recommend. read more

Andrew M. What can I say, one stop shop for your car, homeowners, personal items, life insurance....the list goes on. Eric explained everything to us in common terms, nothing was that complicated. The other day, I was able to make a simple change to my policy to include insurance for my new homebased business. Eric is a great professional. Everyone should use him for their insurance needs. read more

Excellent customer service provided by Claudia! Claudia is helpful, friendly, knowledgeable and conveniently located in Claremont. Thank you Claudia!! read more

Helpful and nice people. I have been with state farm for long time. I needed some documents to be notarized and Claudia helped me with it. She was very nice, patient and helpful. read more

Eric and his team are very quick to respond and made the insurance process extremely easy. I called this morning, and had my policy in less than 15 minutes! Thanks again :) read more

I purchased a policy for my son from Eric's office last year. The staff was so helpful and knowledgeable and guided me toward a really good policy for our family. It was a very comfortable process, and we ended up needing and using the policy sooner than we ever could have anticipated. The claims process was so easy and we felt completely taken care of! Thanks so much!! read more

I referred to Yelp for a new insurance agent since mine was lacking what I was looking for. The office sort of inherited our policy. I contacted Claudia at Eric's office and she went above an beyond from the first minute to get our policies transferred to this office. I'm so glad I did. She is so good at communicating and keeping you posted and everything you need to do in detail. They're always looking to make sure you get as many discounts as possible. I haven't met Eric yet, but he's running a great office and I can imagine it's a direct indication of his professionalism. If you're in the area definitely choose this office. read more

Thanks to Cristal for setting me up with my 3 insurance policies. I am very happy with the customer service and ease of doing business with State Farm through Cristal. read more

We like Eric Martinez and all the staff's service. When we first signed up with State Farm we did it through Eric but as the years have passed by we have been dealing with some other agents and more recently with Alex, she always have provided great customer service. Anytime we need to take care of something she is just a call away. The rates we get are really good, no complains so far. We hope their services stay like that. Great job everyone1 read more

I purchased my life insurance from Alejandra last year and I would recommend to anyone! I had never looked into life insurance but figured it was time. Not only was she super friendly and easy to contact, she walked me through the entire process and found me a very reasonable and inexpensive rate. Can't express how at ease I feel knowing I can call her with questions. Thank you for all your help, Alejandra! read more

Great Insurance Agency!! Every time I call in, the staff is friendly and knowledgeable. If you have a problem, they are always willing to go the extra mile and help you out. I would recommend Eric Martinez's Agency to everyone! read more

Eric and Claudia were a great help when I needed home, life and auto insurance for me and my family, They are attentive, knowledgeable, patient and made things really easy. read more

Customer Service at the office of Eric Martinez is TOP NOTCH as well as a very conscientious Agent!

Eric is a great agent. We have had him as our insurance agent for a few years now. He came recommended to us from several friends. Whenever I have a question about my rates, he gets back to me immediately and outlines everything. He also works hard to keep our rates down. We use him for home and auto as well as personal property. We have recommended him to several friends and family as well. Definitely a five star agent. read more

I am a Licensed Restoration Contractor. I have helped thousands of clients handle their claim, crossing paths with most insurance companies. While all insurance companies rely on adjusters to reduce their exposure as much as possible, going through a loss myself has made me realize how important it is to have an insurance agent that is going to make sure you are treated fairly. Eric has always been great to work with as my insurance agent, but he really showed how valuable he is when I had a water loss at my house. He helped me get exactly what we all expect in the moment that we need to file a claim, fair treatment and a fair settlement with customer service that shows he is on your side. You will enjoy the customer service he and his team provide even if you never need to file a claim, but you will understand the real benefit of having Eric as your agent if you ever do need to file a claim. read more

I am writing today to give praise to Cristal Montano. She has been extremely helpful and professional every time I am in need of her assistance. She has provided excellent customer service, regardless of the question I may have. Her turn around time is prompt anytime I need something on my policies done. Her dedication to her job, is obvious, along with every other person that has answered the phone when Cristal is not available. Excellent choice of employees, Eric. read more

Eric and his team provide excellent service. They are knowledgeable, attentive, and efficient. I provide commercial leasing services, and Tenant are required to show proof of business insurance prior to collecting their keys. I've referred many of my tenants to them, and they too appreciate the positive experience. And of course I use them for all my insurance needs as well. I highly recommend them. I'd like to give a special thanks to Claudia who's great at answering my many questions. Thanks Eric and Claudia :) read more

My parents have been long time customers of State Farm. We are a little more recent to Eric's team and they handle everything we need with a smile and are always happy to help. I'm happy to say Eric's team represents my family and will continue be our number one choice!! Thank you! read more

I have sent Eric several clients and all of them came back saying the same thing... GREAT EXPERIENCE!! Eric makes me look good when I refer him clients and he also insures my house, car and boat! Thanks Eric! read more

Best customer service I've had while looking for a new insurance company. Claudia was very professional and answered all my questions. Will highly recommend to any fellow colleagues. read more

I had a policy with another company for many years and even though I had asked for any type of good driver discounts, I had never believed I was being given the best rate for what I needed. I met Eric Martinez a few years ago through mutual friends and learned of his career choice. Time came to make a change and Eric was there as if he were family. I had no question left unanswered and was enlightened by many things Eric advised of. Eric and staff are kind, efficient and most of all treat you as you would wish to be treated. Big thumbs up!!!!!!!! Thanks Eric, Bob in Claremont read more

Recently got life insurance and vehicle insurance through Alejandra and the service was amazing. All questions and concerns were put at ease and I was able to get the coverage I needed and worked with my budget. My car is insured and god forbid something happens to me but if something does I know myself and my family are covered. Definitely recommend calling Alejandra at Eric Martinez's State Farm for any questions and to look into home, auto, and life insurance! read more

I Just purchased my first vehicle and looking for a trustworthy and friendly auto insurance was so stressful for a college student as myself. Claudia made my experience so fast and easy over the phone. i could not be any more happy to State Farm office of Eric Martinez. read more

Got referred by a friend who's currently insured by Eric. Great service. As soon as I walked in I was greeted and offered if I wanted water or coffee. I started my process with Tina, she was friendly and helped me understand basic insurance info no one else cared to explain to me. Everything was handled really fast and I was in and out of the office in 30 mins or so. I will definitely recommend this to others! read more

Horrible service. We have had to many problems with our policy. They keep changing our monthly payments never return calls. They don't give accurate information at all. Don't recommend them at all. read more

Have to give many thanks to Eric's office!! Cristal is always so understanding when I call her with a thousand questions! She was also VERY helpful when I finally came to her ready to discuss life insurance!! Being as I didn't know a single thing about life insurance, and wanted to discuss all options available! She made it very simple, and gave me all the time I needed to ask questions! Thank you again! read more

I can't say enough good things about Eric handling all of my insurance needs and retirement planning. He took the time to answer all of my questions (and I had a lot) and explained everything thing to me in every day terms. He is always quick to respond to any questions or requests I have. I highly recommend him, and refer all of my friends and family to his office! read more

I purchased a policy for my business from Eric's office recently. The staff was very knowledgeable and helped me understand my coverage. It was a very quick and easy process. Ended up saving some money and getting extra coverage. Thanks!! read more