Whole staff is fantastic from the sales people to finance. Made the buying experience very easy...

I just turned in a leased ARIYA and leased a new 2026 Leaf! My salesman, Corddaryl McClain, was very helpful and got me on my way painlessly! My Aryia was a great car but with the extra Tesla charge adapter and the extra allowed mileage I'm expecting to have even greater experiences in the Leaf. Thanks to you Corddaryl! read more

I had such a great experience buying my 2025 Nissan Rock Creek Pathfinder! My salesman, Joey Bentz, was such a pleasure to work with. I appreciated his no pressure, but informative approach. I feel I got a fair deal on my trade in and on my new vehicle. I've reached out to Joey on several occasions after the sale was finalized. His respectful demeanor and prompt response has been so refreshing! If you are looking for a vehicle, go see Joey Benz, at Red Rocks Nissan, you won't be disappointed! The whole team over there is friendly and eager to earn your business. read more

Red Rock Nissan - Car Dealers Near Me - Grand Junction, Colorado

Had a great experience with my salesman explained to him my situation with having 2 vehicles, 1 just a lemon and the other starting to age out after 10 years of use. Stated I needed reliable and low miles. They took in my almost toast vehicle and set me up with a 2021 Kia K5 it was definitely my favorite test drive. We did check out some of the new ev vehicles I think Nissan is heading in the right direction. The salesman never gave up even after test driving 5-6 different cars. read more

Red Rock Nissan - Vehicle - Car Dealers Near Me - Grand Junction, Colorado

What a joke.. They never have loaner, but need a week to complete simple repairs. Paying customers come first and if you happen to have a warranty, you'll be waiting a week. Had an appt scheduled for 8/7/24, and they won't be able to get me in until 8/14/24. Bought this vehicle 4 years ago. Sales was awesome but service is a nightmare! Got a callback from an advisor that they are backed up for a week?? Not only that, I was told that my vehicle would be started on 8/8/24 originally. Really?? What is the point of having an appointment? Dude acted like I was an a hole for calling. Then told me I can pick it up and take it somewhere else. That's the point of a warranty.. They need to revamp, re-train, or overall overhaul. Customer service is lacking. So my truck is gonna sit for a week, and all loaners are out and won't be back til next week? How convenient. Service dept needs to get your stuff together. I have read other reviews where the situation was "rectified," so I would love to hear how this works. Update: 8/19/24: vehicle was completed on fri 8/16/24, but was unable to pick up due to work schedule. Picked up/paid $200 deductible that the warranty "covered," pulled off the lot and check engine light came on, and was only able to drive about 33 mph home. Checked the codes with my obd2 scanner and same exact code came up so part wasn't changed but on the paperwork it stated it was. Also, another code came up(P0113- intake air temp sensor). Left a message after hours. What a crock? read more

Red Rock Nissan - Receipt/service records - Car Dealers Near Me - Grand Junction, Colorado

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Absolutely shocking Customer Service. I'm trying to get a repair quote to change out my spark plugs and thermostat. I've had no less than 40 emails and texts back and forth with someone or something named Jenny Thompson and I still can't get a number from them. Then I decided to call one last time, I was told every associate was slammed busy and I'd get a call in a few minutes. I waited and waited and got a call 3 hours later but I was already back at work. They left no message, no quote, and never tried me back again. Apparently, they are so busy charging maximum prices that they don't need my business. read more

We will never be back or consider purchasing a vehicle from Red Rock Nissan. We drove up from ABQ/NM to purchase what was advertised - 2022 Toyota Tacoma SR5. We made a deal over the phone. Drove up, with cost of gas and lodging, to find it was not even an SR5 but a base model SR. Misrepresented AND they would not even consider making up for this by giving any discount whatsoever other than a tank of gas. not even $500. !We left and would not consider ever coming back here. Go to any other Nissan dealership but here. read more

Red Rock Nissan - misrepresented! It was a base SR! - Car Dealers Near Me - Grand Junction, Colorado

wish I could give this a 0. Overcharging on repairs for warranty saying we owe more on a bumper to bumper warranty. Getting the run around and refusing to get us into with upper management. This place is horrible and stealing money from people!!! read more

My Murano sat in the service bay for over 3 hours before being looked at for a windshield washer sprayer problem and I found out the person that was supposed to look at it had disappeared! I could have had my car that entire time and could have done some shopping or other things until they could actually look at it!! Wasted half of my day!! Also, prices on their wipers and sun visors are higher than at the Montrose Ford NIssan Dealership (where I get my normal services done anyways)! read more

Bought a used titan from Jordyn down there! The truck was affordable and beautiful and Jordyn made it any amazing experience!!

I purchase my 2017 Dodge journey back in August 2020 from Red Rock Nissan in Grand Junction CO nothing wrong with it no leaks etc perfect conditions. I got 3 free oil changes with it. I took it the first time to get an oil change I got it back leaking oil. I took it back and told them it was leaking oil they looked at it and said the was no oil leak but my drive way tells me different. I took it in for the second oil change and I told them to make sure there was no leak and to really check it good. The guy told me "the person we have here knows what he is doing and is really good at the job he does there is No oil leak " Well something else started leaking and they wanted to changer me almost 400 dollars to MAYBE get it fixed because they weren't sure where the leak was coming from I took my car in yesterday 09/15/201 Today my car is all fucked up it won't change gears and is making really bad noises and still leaking oil!!!! I been calling and calling and no one can answer my phone calls. Bottom line i won't be taking my car to this shitty ass place ever again I got a car that was in good conditions and everytime i took it in they gave it back with something wrong, now I got to take it to a mechanic and pull money out my *** to get it fixed. If you dont want your car to get ruined go somewhere else.!!!!! read more

Red Rock Nissan - Car Dealers Near Me - Grand Junction, Colorado

I had my AC compressor fail while on a road trip in October 2021, so I made a appointment to get it replaced at Red Rock in Grand Junction. Service manger Aaron Dicamillo sold me a new aftermarket compressor with a 12 month/12,000 mile warranty. He promised me that my hometown Nissan service department would honor this warranty. He then tried to sell me more than $2000 worth of other service items, some that I had done my him hometown dealer only 3 weeks earlier, so the mechanic had clearly not determined that they were necessary. The compressor failed two days later, and I was told that the labor was not covered by the warranty and it would cost me nearly $700 to have it repaired again. Aaron would not answer any calls from my hometown Nissan Dealer to even discuss it. I would never go back to Red Rock. What a shifty operation. read more

This Nissan dealership had my car for three weeks and could not figure out what was causing it to shut off. In fact, my service advisor told me to take it to a different place to get it fixed because they could not figure out what was wrong with my 2015 Nissan pathfinder. It turns out it was an alternator. They said they checked the alternator three different times and never could find anything wrong with it. However, my transmission shop were the first ones to diagnose it and then the people who actually fixed it diagnosed it just by putting a tester on it. Avoid Nissans in general. Avoid anything that has anything to do with the red rock auto group read more

Found a truck online - made appointment to see it. Sales guy wasn't super helpful and I finally got a different one. Decided to buy the truck and the entire time I was dealing with one of the managers he kept patronizing me. When I explained I had limited time he said "this isn't like buying groceries." I almost walked out the door. The floor manager got involved and then they still kept trying to upsell everything - even going as far to add it into the sale and I had to be diligent and repeatedly say no and have them remove it. I like the truck - but wish I hadn't bought it from them. Do yourself a favor and go somewhere else. They're unprofessional and if you Google - you will find they have some pretty shady practices. read more

DO NOT GO TO RED ROCK NISSAN! They will lie to you and talk down you. Don't believe them when they say they don't offer rental cars if you are need of one. They do have them. But they don't want their customers to actually be able to use them. Their service department is awful. Aaron, will tell you one thing one day, and then something completely different the next and blame it on someone else. Eddie will need you to tell him why your vehicle is at the dealership. Do you not keep any kind of records? Save yourself some trouble and go to any other dealership available. Red Rock Nissan is awful and doesn't know any form of customer service. I live 4 hours away from this dealership but had to take my car in due to the engine light coming on during a visit there. It took them 2 days to diagnose the problem. A week to get the part in. I called for an update after 1 week of not hearing from them, was told the part came in 2 days prior and that my car was next up and would be done on that Tuesday (it was Friday when I was told this) I drive 4 hours to go pick it up, good thing I have family there and could make a visit with them. On Tuesday, I call for another update since I still haven't heard from them. I get Eddie, he needed me to give my name, what type of car, and he asked me if I knew what was going on with my car. He then proceeds to tell me that they only started working on that day. I get a call from Aaron a little later, he claims I requested a call, I had not. He then tells me that they started working on my car on Monday. So which is it? Did you start on Monday or Tuesday? So after an 8 hour round trip, I still don't have my vehicle and I've had to pay for a second rental car because this dealership does not know how to communicate with their customers. Nissan consumer affairs won't do anything to help either. This company manufactured and sold a brand new vehicle that had massive defects! But they won't do the bare minimum for their customers. If you've read this far, please do not give Nissan your business! 0/10 stars for this company and this dealership read more

***Just so you the public know, by law they have 60 days to submit paperwork to the DMV. If they dont, you can call INVESTIGATIONS - AUTO INDUSTRY DIVISION and their number is 970-248-7175*** We had to file an extension for our temporary license because they did not send off our paperwork to the Department of Motor Vehicles. When I Called Red Rock Nissan for a reimbursement, I spoke with TYSON. I explained to TYSON that no one informed us that they had missing paperwork and no one reached out to tell us; in fact they told us to reach out to the DMV. When I asked TYSON for a reimbursement he made a snide comment of " are you going to do anything with that check? You know you have to submit it to the bank". Im sorry that you have to have customers who purchase your vehicles to do your job for you. read more

Horrible experience. A lot of "fine print" and slimy used car salesman tricks. "I said this, I told you that." Fixated on the best kick back for themselves - not what's best for the customer. Took 4 days to take delivery with a different story each time. Apparently this "buff job" was the very best quality they give to their customers. Do yourself a favor and go elsewhere! I sincerely hope the certified pre owned turns out to be better than the sketchy service. read more

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Shit service make a appointment for a oil change and tire rotation takes 3 hours for service to be completed in those three hours they manage to only do your oil change and don't even rotate the tires read more

I found a Ford Edge on this lot that I wanted to take a look at. I scheduled an appointment via email with a salesman Christian Johnson. On the day of the appointment Christian emailed me to Confirm the appointment, I said yes I will be there at 1 pm. When I arrived I asked for Christian Johnson i was told he would be right out. I noticed the vehicle I wanted to look at was sitting right there so I went over to look at it while waiting. Christian came out introduced himself and said he was juggling 4 other ppl he'd see if someone could help me if not I could have a seat and wait for him, he then directed me to a seat. I sat there waiting for him to come back or let me know if someone else could help. I waited and observed a couple of salesman playing around but no one seemed to notice I was just sitting there. After awhile I just got up and left. Later that evening at 5 pm I got an email from Christian stating he was no longer busy and if I'd like to come down he'd be happy to show me some SUV's on the lot. ‍ Seriousl?!??! wow!! how very arrogant of you Mr. Johnson to treat me like you are doing me a favor. Well Grand Junction is a small place I'll be happy to let everyone I see about this terrible experience. It seems there is a theme as I have had 3 other single ladies tell me they had the same terrible experience there. Do better Red Rock Nissan!!! read more

We purchased a car there and noticed that they have a credit repair person. .she helped us clean it up. Disputed lots of things. It was thanks to her that we will soon be homeowners. We couldnt have done it without her. A big shout out to Jenna Stillman for her hard work. Recommend her to anyone. Thank u agai read more

We brought our leaf in there to get the remote programmed for an extra fob. Everything was so nice. The service was courteous, honest and fair. Actually we got service above and beyond expected. We especially appreciated the service that we received from service person Ryan, and the shuttle service from Ian and Joey. We will definitely recommend red rock Nissan to all who need help with their leaf or other Nissan cars/trucks. Thank you,Ryan and staff. read more

Bought a truck online in November was to ship to CA. I paid $1200 for shipping. Here we are Dec. 24. And still no truck.

Garbage employees and even more garbage sales managers. They sell cars wayyyy over market value and lie to your face about what the cars are actually worth. Don't trust this dealer they are crooks. read more

so the scamming rumors are true. I just got scammed out of $4k. I was supposed to put a down payment of $10k but my bank couldn't support the whole charge at once so they split it in half 5k one day and 5k the next. Well the 5k was a lie they took 7k the first day and just today they took the other 7k. I call them and they are putting words in my mouth saying that's what I wanted and it's already all signed. I can't sue because I'm broke now from this. the car is nice but not nice enough to go broke over. don't buy your car here. shut these con artists down. read more

I would not recommend purchasing a new or used car at the Red Rock Nissan dealership in Grand Junction. While I am happy with the used car I purchased (the 2 stars), they use questionable sales techniques when negotiating the price of the trade and purchase price of the car. The finance person also added unwanted extended warranty items to the deal without asking first. Lucky, I saw this, and had it removed. They also changed trade amount offer agreed upon and hoped I would not notice, I did. Beware of terms such as "tax credit" or "tax saving" when negotiating your trade. They try to trick you and muddy the numbers during the purchasing process. I found this dealership to use unprofessional and unethical sales technique during my car purchase. Please be careful when negotiating, know your numbers, and walk away if they try to confuse you. read more

I had to ask several times for the actual price. The true otd cost is never listed. Please get OTD before anything

Just run the other way!! What ever you do just go somewhere else. My husband and I got a car that was undrivable by the time we got it home and PLEADED for them to unwind the deal. They told us the only thing they could do was get us until another vehicle. They showed us multiple vehicles that all had engine lights come on while test driving it. We asked again to unwind the deal and where told we could take a vehicle they show us or the jeep that was undrivable. We took one they showed us and before we even got home the transmission light came on! Just run the opposite way!!!! read more

Did a lease buyout on wife's car today. Verbal confirmation from salesman and manager of out the door price. Everything went well until the finance manager let us know that the price was actually $2000 higher because they quoted taxes incorrectly ? I have been in sales for 38 years and if I miss quote something I honor it even if I lose money . Mistake by the sales and manager nothing against the dealer. I unfortunately payed the price! read more

I did not buy a car because the sales experience was horrific. If you want to waste your time, get angry and deal with miserable people, then by all means go to Red Rock Nissan. If you want an enjoyable buying experience, go somewhere else read more

Where do i start... First off one star is to generous! We purchased our used vehicle from Red Rock Nissan. In the purchase agreement we stated they needed to fix an oil leak. The Service department stated there was no oil leak. We took the vehicle back a few weeks later as it was dripping oil all over our driveway. They again stated there was no oil leak. When I picked the car up the $300 engine cover was missing. I finally took photos of our driveway and sent them to the sales person who arranged to get the car back into the service department. Low and behold they magically found the oil leak and billed the extended warranty company. The service department again forgot to put the $300 engine cover back on and i had to drive across town to pick it up! The next morning I go out and there is a new oil spot under the car again. I look at the engine and it is filthy, you would think if you are going to make sure you fixed the oil leak you would at least wash the oil off of the engine to make sure there is no new oil. While I am trying to clean the engine I realize the mechanic forgot to put some nuts back on the top of the engine that hold the air conditioner lines in place. I again call the service department and they take my car in one more time. When they dropped the car back off at my house I got home a few hours later and there is a new oil spot again!!! I would not recommend and flat advise anyone who wants a competent mechanic to take your vehicle elsewhere!!! read more

Red Rock Nissan - Oil leak after the 4th time to the shop! - Car Dealers Near Me - Grand Junction, Colorado

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Kind people, but not a single employee was wearing a mask in the ENTIRE business. They couldn't locate my car's issue so hard to say if they're efficient. read more

SHADY dealership! Marketed a vehicle with a warranty, confirmed what was included, and when I asked for written verification they refused to honor it. READ THE REVIEWS, this is not the place you want to purchase a vehicle! read more

Great experience at Red Rock Nissan. Appreciate the service. Especially Tiffany Willis who was friendly and helpful and very easy to work with! Thank you! read more

Just say no to having these guys do service on your vehicle. I went in for a simple oil change on a 3 year old Nissan vehicle. The sales person and the service person pushed hard for lots of additional work even though it wasn't necessary and not time for that service. After I left I notice an oil leak on my garage floor. I went to another company and found out the the screws on my oil pan had been evenly loosen all the way around. I had to put in a new seal and have a new oil change. These people are nasty and will cheat you if you don't comply to their suggestions. I wish I could give them a zero. read more

Great dealership! Great deals! I have purchased my last 3 new cars from Red Rock Nissan. The service department is fantastic. I needed a some parts. They arrived the next day. Red Rock Nissan is awesome. read more

IF could give negative 10 stars I would. How this "dealership/garage is in business still, is absolutely beyond me. I have an Armada, went in for an oil change, basic maintenance and that is when everything went terribly wrong. A maxima oil filter was put back in, after an oil treatment was added it has never ran properly since. I was told my overheating issue was due to all bent up radiator? how did that happen- they did it during the oil change.... I attempted to watched them during the oil change, could not quite figure out what they were doing since they have screens down - not see through - where they say you can watch ha- I have been going to O'Reilys for help.... They have been fantastic. Red Rocks just about killed my Armada just by the small oil filter caused huge back pressure into the engine causing it to peg constant high oil pressure to blow out my engine or/and seals therefore needing a new car- see their tactics?!!! How unethical! Let alone any of the numerous other Issues inflicted during just this ONE service. You have been warned!!!! read more

This dealership is price gouging several THOUSAND dollars over MSRP!!! I would give a negative score if I could as a zero is too much.

My first experience with them was wonderful, so I didn't hesitate to go back to them when I was in the market to replace my ranch truck. I told them that I didn't care about cosmetics, as it would get knocked around, but I needed something safe. Long story short, they sold me a truck that they weren't legally allowed to put temp plates on, or finance (obviously I found this out later). They ended up taking the truck back and trying to get me into another one, but it didn't work out. I ended up asking them to cancel the loan so I could shop elsewhere, they said "no problem". Two weeks later, I get an email that there's been a change to my credit report. Apparently the bank sent the check, Red Rock never bothered telling them I didn't take the truck, and now I'm stuck cleaning up another one of their messes. NEVER AGAIN. read more

When I needed to get a larger vehicle I looked around Grand Junction and immediately was impressed with the entire operation at Red Rock Nissan. The lot was packed with vehicles and I didn't know where to start. Marcus Chaney sat down with me and asked a few questions about what I was needing and what my payments needed to be. The process of trading my car in was phenomenal. When they appraised my car it was the first time I felt I was getting fair trade in value. Then they worked in extra cash by appraising it as a newer vehicle, more than fair. By using the extra trade in value I was able to drive off the lot with a great price and the exact vehicle I needed/wanted. They were more than accommodating with me since the moment I walked in Thank you Red Rock Nissan read more

Thursday We called on a used 2021 Silver Cherokee Overland with 5700 miles. They told us it had a recall and it was in the shop. It would be back on Friday. Reasonable. We made plans to travel to Grand Junction on Saturday Morning. Called them back on Friday to check if it was there. It wasn't there but they would get it back, and the salesman added the bumper got a nick in it and they needed to fix that, but come on in, it will be here. We drove to GJ made a wrong turn into Ed Bozart Chevys lot. Hey look at that Silver Cherokee Overland in the body shop parking lot with no back bumper, and a BENT TRAILER HITCH. Obviously Rear Ended. We took a Pic of it. My father in law wanted to talk to the salesman. The salesman said it didn't make it back yet. We showed him the pic. He kept saying that's a different Cherokee. That not it. No No This one is in good shape. We went back to check the Vin. Yep that's it. LYING P O S read more