Recently got helped by Max who went above and beyond with servicing my Nikon d750. The first inspection of the camera is free and any additional camera thats being inspected is $35 additional. A day after drop off, I received a call from Max who gave me the price estimate which was surprisingly the same exact price estimate that I was provided with 2 years prior. Whenever I come to this store, I feel like I'm the character Russell and Max is the older character Carl Fredricksen from the movie 'Up'. The store is nostalgic and is almost like going into a time machine that spits me out a decade into the past. Would highly recommend dropping by before you go and get quoted by any other camera stores in the area. The prices are honestly hard to beat read more

I had brought my camera for a repair but the price was high, I could buy a used one at half the price of their quote (I guess this happens to most electronic devices) so I decided to decline the repair. Their hours are odd, I went there to pick up it up on their working hours twice (temporary hours 11-4 M-F 11-2 Sat) but it was not open. They do not answer the phone during the hours. It is now 3rd week since I dropped off my camera but still cannot get it back. read more

Just do not go their bad service, very high prices, warranty is not always accepted find anther repair shop one star is too much read more

They are the worst Camera Repair shop I've ever walked into. James is very rude and condescending and they never call you back regarding your camera. I took a camera in and James looked at it, and I actually broke a piece of it and said it came in like that but you did not. Do not use this Camera Repair shop. read more

First, terrible business hours. Staff was not knowledgeable. I want pictures only put on a dvd. $2.45 each and a $350.00 Deposit required. I walked out. Beware of this establishment. The Hispanic woman was very rude. I have doubts this is really a business. read more

I brought in my canon elan sometime ago and the shutter system was lagging and sometimes get stuck. They fixed the problem and I am surprised by how long I've used this camera and still works great with no problems. read more

I wish it was possible to give them negative stars,this scumbag crook takes full payment and hopes you forget,he's had my lens for over a year ND everything I called and asked for updates I would get the same answer. I ordered the part they are coming from overseas it take 2-3 weeks but it's been over a year and still no parts.he just holds your stuff till you forget about it. Well I hope he has fun talking with my lawyers. One more thing HEY JAMES FUCKYOU FUCKEN SCUMBAG THEIF !!! I HAVE THAT I HAVE TO GIVE THEM A STAR IF IT WAS UP TO ME I WOULDN'T GIVE THEM ANY read more

Yup, just like the other reviews; STAY AWAY from this shop! They will rip you off. I brought in my dslr for a diagnostic on why my newly serviced lens (from them; bad idea) wasn't focusing right. The guy, James, looked at it and told me I wasn't holding the down the shutter button long enough (I've never had this problem before, ever) and that he couldn't diagnose anything unless "he sees there is a something wrong" ??? The way he was telling me to use the camera took way too long to take a picture so I knew something wasn't right. Brought into another camera shop and with one look they told me the camera body was a little slower than the lens... why couldn't this place tell me that?? International wanted to charge me too look at it although it was something you could clearly tell by just changing the speed settings. He also told me my X-700 was "not operable" and wanted to charge me $300+ even though I put a battery in it right before I took it here and it fired right up, light meter and all. The other camera shop told me nothing was wrong it. They don't do repairs "in house" like they state (you can clearly see the shop isn't set up for repairs) so the prices are inflated than normal because they probably give it to someone at their own house to fix it. Unprofessional. I should have read the reviews before I went here. Trust me, this place is an absolute joke. read more

Beware. Read this. Plan and simple. They tried to rip me off. This has nothing to do with covid. I work in Tech. I would say i know my way around certain cameras and gear. I sent my battery grip to them. Which i knew only needed contact pins to be replaced. I was expecting 50 bucks.. easy, im okay with paying that instead of buying parts and doing it myself. Take mind i baby my gear. This battery grip is nearly perfect, beside my one drop that damaged the pins. Anyways, I give them my battery grip. In two days i get a call. The guy says its going to be $230 to repair it! Mine as well just buy a new one.. But he did not like i said that.. They yelled, gave excuse after excuse why its this much. Said, the electrical board is fried.. the buttons are broken.. the screws (that came from manufacturer) are wrong and not for this product. And etc.. He told me that this product was a goner but he and his super powers can bring it back to life. Arguing and yelling when i calmly asked "how did these things break? I took it apart myself before giving it to you, everything looked fine, I know tech. I work with it everyday, looked perfect but the pins" And again he went off.. Needless to say, i went back down the the shop. Tried to just pick up my stuff and go.. but he was pissed and made sure i had it before he even let me touch MY Property. By the way. I bought spare pins off Amazon for $12. Replaced it. And now guess what. IT WORKS PERFECTLY.. please beware of this camera Repair shop.. The other customer service ladies were very nice though. read more

This place is a joke , I brought my camera in over a year and 15 days ago , still not repaired I spoke to the owner James personally and I'll I get is I will call you back and I've heard nothing several of the employees have been nice especially the nice girl who works there who's been trying her best to get the problem solved ...: please stay away at all cost if you'd like your camera repaired in a timely matter! read more

Writing this review in hopes it helps people not get scammed by this place. We took a very expensive lens to this place that had a cracked filter lens that was stuck. The man here named Max took 3 days to determine what was wrong with it and then called and said it would be 570 dollars to fix along with a 21+ day wait! Immediately i was dumbfounded by the fact that it would take so long to fix such a simple issue. When I asked what exactly was wrong with the lens he began to get really agitated and started to stutter adding that not only was the filter lense stuck but that the focus was off and added lie after lie to validate why he was charging that much money. None of it made sense, I immediately let him know the lens would be picked up and I would take it elsewhere. He refused to give back a full refund even though he did absolutely nothing to the lens! And has just a few hours before charged the credit card. He kept 200 dollars! For nothing! When I say for nothing keep reading. I took the lens to a professional in Pasadena(General Camera Repair; amazing service) who removed the filter lens in 15 minutes for 25 dollars!!! And went down the block to Samy's camera for a filter lens for 16!!!! Dollars! Nothing was wrong with the lens! Other than the filter which is used for protection was stuck! This man Max and this place run a scam for a business!! They should be shutdown! The reviews tell it! Don't go here unless you want to be robbed!!! Max you should be ashamed of yourself lying to customers!!! What you have done is not ok! And I will be reporting this business to the better business bureau! Do what's right and refund the money you stole! read more

I wish I had read the reviews before I went here. all the reviews are correct. these people will rip you off and run off with your money. They have had my camera over 6 months. constant lies. my parts are being ordered from their suppliers "over seas". meanwhile they had no problem charging me over $800 to repair it the day I received my "free estimate" the owner "James" is a condescending a$$ who thinks just because he's a man that he can talk down to women. he clearly didn't know that I am an attorney. the other man "Max" is a senile old bat who doesn't know how to do anything except sucker you in to getting your money. there's a few girls in there who answer phones and they seemed nice and actually listened to me when I called in yelling. I know it's not their fault but I'm just so frustrated and want me hard earned money back!! i hope this review does its job and convinces you NOT to take your cameras in to these scammers!!! trust me and all the other reviews on the site. Stay as far away as you can from these a$$holes!!!! read more

This place is a joke. Cory is the female who works there. I left my camera there for repair. The next day, Corry called and gave me an estimate and assured me it would be a genuine part and she herself would do the repair. The charge had to be made up front to get the process going. When weeks went by w/o hearing back, I called. I was told the part was ordered. I asked why I wasn't told sooner and Cory said the tech servicing the camera did not advise they had the wrong part until a day earlier (I guess she wasn't the one doing the repair.) I called again a few weeks later and was told the part had not arrived yet. I went to pick up my camera and Cory said only "James Berbarian" could do the refund with a bankers check. I asked how much the "diagnosis and handling charge" would be but she said she did not know. I asked to see the parts order form but she said she did not have it because James does all the ordering. I got James' email and sent email to him because he is supposedly out of country in Germany. Nikon has removed all authorized service repair locations as of March 2020. Nikon will not sell parts to anyone. The only service locations are in Los Angeles and New York. Stay away from this place! So far, I've been ripped off over $300. Too bad there isn't a negative star for this place. read more

They'll rip you off. Straight up. I should have listened to the other two reviews instead of wasting my time. I shoot 35mm film a lot and had a camera with a faulty on board light meter and wanted it fixed. My usual repair shop is about an hour towards LA so I thought I'd save a trip and use this place because it was closer. They said they didn't know what was wrong with the camera, but that they would charge me $230 to fix it (if they even could). The camera isn't even worth that much, so I of course left and decided to take it to my usual shop instead. My usual shop instantly identified the problem and charged me $80 to not only fix it, but also to perform a full CLA. Insane. Just avoid this place. Also on a side note, they're super unprofessional. They couldn't get a single sentence out without cussing, I felt like I was in a highschool locker room, lol read more

Updating my review. They have returned my camera after multiple lies and arguments and are not providing any information as to when I will be receiving my $566 refund. They've told me they will no longer be Constantine me from the shop and that I need to be directly communicating with the owner "James" who has responded to my lawyer or my emails. You guys, RUN FROM THIS PLACE!! AND RUN FAST. read more

Doesn't have a great selection of used cameras but there are some obscure, older cameras and lenses available. Would be good if they were purchasing or doing consignment like some of the other stores in the area. Film and lab services are very expensive and not competitive at all with some of the other local shops. read more