I rarely leave negative reviews, but I feel obligated to warn others based on my experience…read more I ordered a laptop because I needed it to prepare for school. Instead of receiving my order, I was informed that my package was "lost" before it ever arrived. What made the situation even worse was the customer service. When I contacted the company for help, Salman Nasir was extremely rude and unprofessional. He raised his voice at me and spoke to me disrespectfully, despite the fact that I was simply trying to find out where my order was. As the customer, I did nothing to deserve being treated that way. After looking through other reviews, I noticed similar complaints regarding shipping issues, poor communication, and unprofessional customer service. My experience appears to be consistent with what others have reported, which is very concerning. If you're ordering something time-sensitive--especially for school or work--I would strongly recommend using a different seller. My order never arrived, I lost valuable time preparing for school, and the way I was treated was completely unacceptable. I hope the company improves its customer service and shipping practices because no customer should have this experience.

Think twice before coming here!!!…read more I always try to resolve the issue with the business before posting to give them a fair chance but the owner was not budging on his bad business practices so here's the review. Came a couple months ago and talked with David to update my son's MacBook and was told it would be done in a day with an agreed upon price. Came back to the store after no call to get an update or hopefully pick up the laptop and it wasn't ready. Called in a couple times and more excuses on why it had not been done yet. Fast forward to over a month later and visited the store to see what the hold-up was and got the owner. First he could not find not only the paperwork or my information in the system but he also could not find the laptop till I described it. It was in the "unclaimed pile" as he said. Turned it on and it had not been updated, no work had been done! He apologized and offered to do it himself. Before finishing up the paperwork I asked to confirm the price of doing the update. He quoted me 3x's more than originally agreed upon. When I expressed that it was not the price David had given me he said "sorry but that is not what we charge and he'd talk with his employee" with no other option to make it right. Long story short, he kept my laptop for months, did not do the work, lost my paperwork and misplaced my laptop then did not honor the price his employee gave. I am not upset with the business owner for his employee but I am upset that he as a business owner in our community would not make this right. Choose for yourself where you want to spend your money but there are other options not far down the road. I will not be coming back and will make sure they are never recommended from me. I'm just glad I got the laptop back. No paperwork, no info in the system, easily could have claimed I was never there.

I had an ssd that wasnt working. They fixed it very quickly with no problems. Perfect serviceread more

I had a great experience with Quality Plus Computer! My laptop was displaying the dreaded blue…read morescreen of death, and they were able to completely fix the issue and get it back to me in just one day. What I appreciated most was their honesty and clear communication. They were completely open and transparent from the start about what data/files they could save and what they couldn't, so there were no surprises. Excellent turnaround time and fantastic customer service. I'll definitely be coming back here for all of my future computer and laptop needs!

highly recommen this shop. Joseph was super knowledgeable and helpful. Super kind and honest. I…read more appreciated him for taking the time to assist me. Brought my girlfriend's camera in to check about the flash not going down. He let me know this was a manual flash camera. He was so awesome and just let me know camera is good no issues. thank you Joseph will return for any future issues

thank you to joseph for saving my camera!…read more my canon powershot sd450 broke and couldn't toggle between camera/video/image display and i wasn't sure of what to do. thankfully i found joseph through yelp and im so grateful he was able to fix the camera since its an older model and hard to find nowadays. joseph is very knowledgeable and diligent in explaining his diagnosis to me. he showed me the broken parts and made sure i left knowing how to take better care of the camera :) my experience with him was awesome since he was able to fix my camera in less than a day, communication was great as he kept me updated through text/phone and even made sure i have a case for the camera now. overall, he took care of my camera and i felt very safe leaving it with him. highly recommend him, you'd be in very good hands!!

Yennifer Guzman provided excellent service, very kind and patient. She helped me choose the ideal…read morefurniture for my budget and explained everything clearly. Highly recommended based on my experience. Thank you Yennifer

My husband and I went in to buy a tv and surround sound bar. It took a while to find someone to…read morehelp us out but once Amelia came in she took care of us really quick, was super polite and pleasant to work with. She got us cleared out fast. Great customer service!

didnt catch bros name but had a quick convo about supee smash bros and my 2ds that i was trying to…read moresell for some gas money lol but W customer service and an awesome little store with a bunch of selections for older retro games 90's and 2000 kids love amazing store will be back even if its just to talk about smash keep up the great store!!!

Took them 2 weeks to fix my HDMI port just for it not to work‍ they Don't know what they are doingread more

I just finished using Tan services and the reviews were on point! 5 star and beyond. My Samsung 75…read moreinch smart TV stop working on Saturday! I have an 8yr old that watches ALL of his cartoons on Netflix imagine the situation i was in LOL. I had ChatGPT the diagnosis so I was ready for quote and an idea of what was the problem plus I had a $ threshold to move on getting a new one. I found tan on Yelp not too many in my area responded he did asked I call and he was here at my home in 30 minutes. Hour and a half and my TV was working and exactly the quote ChatGPT gave me he charged with a 90 day warranty. I totally recommend him he's honest and very nice person. My son is happy now!

Instant communication. Had the part I needed. Fixed my 77-inch in no time. I was worried it was…read moregoing to be worse and he fixed it no problem

I don't usually write reviews but but when I receive exceptional service I hope Joe the employee…read morewho helped me in the print center, his higher ups see this review. I went in with a pretty small job and even though it was so small Joe greeted me, and helped walk me through the process right away. He continually checked in on me throughout the self serve process until it was complete and answered any questions that I had. This was especially helpful to me as I am legally blind and don't necessarily present as disabled, and it was really nice to not need to bring this up in order to get the level of service I need. Joe did it automatically. He even reminded me not to forget my glasses as I left and to the lady next to me making copies to be sure not to forget her original in the machine. So clearly Joe provides this level of service to everyone not just me. Overall great experience at this OFfice depot! Thanks Joe.

As usual we procrastinated way too long and came to Office Depot with a small, yet urgent print…read morejob. We need same day or next morning. We meet Kinney in the print department and he was nothing less than amazing. He helped us choose the proper paper, and created a proof before the job was done. He was so slammed with work that he was unable to do it same day. But promised, to have it ready by 9:00am the next day. When we showed up at 9:02, he was there with a smiling face. All this on his birthday of all days. He has earned the title of "The Amazing Kenny!" So come on by Office Depot and say hey to Kenny. Bring your print jobs too. He can do wonders. Michael C. - Georgetown,Tx.

Doug is genuinely kind and thoughtful, and he doesn't charge an arm and a leg for repairs. He keeps…read morehis customers' budgets in mind when sourcing parts and is very transparent about costs. He repaired my Asus UX430U after the battery stopped holding a charge and took the time to clearly explain what was wrong and exactly what I was paying for. I never felt rushed or talked down to. When I asked for recommendations on buying a new laptop, he shared thoughtful, practical advice on which models to consider and the best times to buy, like Black Friday or Cyber Monday. He's a solid human, does honest work, and I genuinely enjoy supporting his small business.

Doug, came by my house yesterday to fix a frustrating issue on my desktop that I have been dealing…read morewith for weeks. He went above and beyond to solve the issue. I was very impressed with his knowledge and professionalism. In addition to his expertise he was extremely great to deal with. His price was very reasonable. I recomend him to deal with any computer issue you may have. I would give him more than 5 stars if I coung. Great job Doug. I appreciate YOU!