Went to the UPS and got my shipment out down the street at Parcel Mail Center. They have a…read moreknowledgeable and efficient notary here. Del is kind and values his customers time. Thank you!

Lots of services offered here! Del is great and very patient !…read more Fast service and very efficient!

This is by far the worst FedEx location I've ever visited. While customers were waiting in line,…read moretwo employees were busy arguing with each other instead of doing their jobs. To make it worse, one employee (a black woman) actually yelled at a customer to wait while they handled their own issue. Completely unacceptable and unprofessional. When it was finally my turn, I brought in a return with a QR code that clearly states FedEx will print the label, pack, and ship the item. I was flat-out refused and told they "don't pack" because they don't want to be blamed if something is missing. That's not only lazy--it's incorrect. I contacted the company that issued the QR code (Lululemon), and they confirmed FedEx is contracted to provide exactly this service. So either the staff doesn't know their own job responsibilities or they simply don't care. This location is disorganized, unprofessional, and clearly poorly managed. If you have any other option, avoid this place entirely. I will not be coming back, and I won't be using FedEx again if I have a choice.

Absolutely would not use Fed Ex. They do not follow delivery instructions. I provided a gate code…read more Did they use it? Nope. Just took a picture of the key pad. Did they use one of the other gates without codes? Nope. Later I got an update saying it will be delivered next day. I called the number that was redirected out of the country. They told me due to privacy reasons I can only provide code verbally when driver arrives. Well when the driver returns the same thing will happen. The gate code is still needed. FedEx is the only delivery carrier I have had trouble with.

Some UPS Stores can be stressful and not particularly helpful, but Nick at this location was…read moreexceptional. He was incredibly customer-focused, patient, and helpful throughout the entire process. I had an urgent package that needed next-day shipping, and Nick made sure everything went smoothly. His professionalism and willingness to help turned what could have been a stressful experience into a very positive one. I truly appreciated his assistance and was grateful for the outstanding service. It's reassuring to know that this level of customer care still exists. Thank you, Nick!

I go out of my way to visit this UPS location because of the staff--specifically Danny. I come here…read morefrequently for Amazon returns, and he is consistently professional, friendly, kind, and incredibly helpful. He is always welcoming and goes above and beyond to answer my questions to ensure I have a positive experience. The UPS Store in Placentia on Rose is extremely fortunate to have an employee like him.

I am very glad that I decided to come here for my live scan. You don't need an appointment and can…read moredrop in. The gentleman that helps me today was very friendly and was very efficient with his time. Upon arrival, the store is very clean and well kept. Service was great and efficient.

I have been visiting this place for years, here you can request your po box, live scan, duplicate…read morekeys, envelopes, pins, money remittances, parcel, notary, passport photos, shredding, printing, and general office supplies. The manager Alicia is a sweetheart and super professional, quick to help and advise you. The schedule from Monday to friday 9 am to 6, Saturday 9 am to 2 pm. If you want call for an appointment. Outside there is a lot of parking because it is in a shopping mall. And very affordable prices. I definitely recommend this place to you.

Geo and Leslie are the best! I'm so glad they opened this location! Super friendly, the best…read morecustomer service!

Geo is so friendly and helpful. He helps me load heavy packages in my car. Prices are very…read morereasonable, and service is A+. I highly recommend Ship Easy for all your shipping and logistic needs.

Adam was there cutting paper, not for customer in store at this time and oblivious when we walked…read morein. He kept doing something with the machine while 5 other customers entered the store after us. This was Sunday 3/22/26 at 4:30 pm. We waited for him to tear himself away from this machine as it took 20 minutes!!! What kind of business is this?? I told my husband I would NEVER return after this customer NO SERVICE experience!! Someone needs to get a grip here.

Came in this week & was assisted by an associate. She was extremely patient with me &…read moreaccommodating. She explained paper quality, quantity & was able to send her my voucher to have it printed. It came out amazing. I have other idea for other holidays & cannot wait to come in & have them made. Price point was understandable & they have a professional cutting board which helped make the straight edges flawlessly. Parking is easy. Free public parking located right next to it. In & out within 20 minutes. Love it.

Wonderful community based location. Ernie the owner is simply amazing. Had to go in for a pick up…read moreand ended up discussing potential future business for us both. Thank you!

The guy thats always the there is amazing no cap would recommend anyone for any shipping needsread more

Had an excellent experience getting our TSA Pre-check transaction done with Brandon at the Staples…read morein Brea, CA. TSA pre-check is good for 5 years! Just for this month (May 2026) they are running a promotion - $20 off for qualifying applicants under 30 years old. Brandon was knowledgeable, patient, thorough and quick. He walked us step by step through the process and explained other features/options offered for our travel portfolios i.e. Clear. We applied online a few evenings before, scheduled an in-store appt and Brandon closed up the transaction in less than 10 minutes!! I would recommend going to Staples to get your TSA pre-check handled quickly and efficiently.

Extremely POOR service at Print/Copy department. Asking to have more business cards from previous…read moreorder printed. Women sitting behind desk did not even rise to see the copy of the card with QR Code on card. Store manager couldn't assist because he did not know anything about Print/Copy Department. Complete waste of my lunchtime