I was unsure where to go to get my Car Starter Problem as it just stopped working…read more A Friend said go to Sun and Sound in Auburn. I went in and told them my Problem. They diagnosed the Problem in a matter of Minutes. Then the got it up in running a short time later. I Asked how much do I owe You and they No Charge. They told Me when You need something else come back and see Us. I can highly recommend Sun and Sound just as I was sent in their direction.

Service was amazing.... infotainment crashed on our Corvette....unit was pulled out and shipped to…read moreNY for repair and reinstalled...we have been trying for a year to get repaired...Done in timely manner and very professional...Highly recommend....

Great Team at the Auburn, Ma Location. AJ and Kaiya went above and beyond with explaining the…read morebattery keep alive process and procedure for registering the new battery with the date, battery amperage rating and CCA (cold cranking Amps) rating. Thank you!

Every time I've entered this store employees have been great! They were friendly. smiling, helpful,…read moreand competent. That is until Monday, 12-31-2024 at 12:15. I waited patiently while the sole employee finished with a customer. When it was my turn, I approached with a greeting but was met with an angry look?. I asked about the price and availability of brake calipers. And got my answer, but it was almost barked at me. The price seemed high and I was prepared to ask about options, but the employee gave me the impression he didn't want to wait on me - so I left and bought my calipers at another store.

Very knowledgeable staff. Always kind and willing to help…read more ~*~*~*~*~*~*~*~*~*~*~*~*~*~*~

Great customer service and parts awesome warranty and return policiesread more

This is and has been my go to dealership since the 90's. It's definitely worth a visit! Massive…read moreselection of new and pre-owned bikes, ATVs, Side by Sides, power equipment, gear, parts, fluids (Including VP Race Fuel), and even kid stuff! Motorsports International is an authorized dealer of Honda, Yamaha, Suzuki, Kawasaki, Husqvarna, Polaris, Stacyc, Kayo, Stihl, and Scag.

0 star,honda dealership?my ass,called to make a appt for my 1984xl600 to have it serviced,what do…read morethey say?to old for them.dont call yourself a honda dealership if you cant work on a honda.very pissed about this,and they just lost a customer for life.....so much for buying my new bike there,so much for buying my grandsons motorcycle there,ill make sure to pass this around and tell people to go elsewhere,and the bike is in mint condition,just wanted a oil/filter change what a clown show...........................

I sent an inquiry about possible work for some cars i have. I was told that they only do…read morecommercial. I guess the website didn't get the memo. No-one is professional anymore i guess

I called at 10:40am and asked if they could repair a trailer tire as I was about 30 minutes away…read moreand they said they would see what they could do when I arrived...... I arrived at 11;15am and they had repair people working on other trucks and I was told it may be a while....... I had been approached by Tim who put a guy right on my trailer. Tim could not have been any nicer or more helpful. They tried to repair my tire but the hole was too big, so they replaced my tire with a very good quality used tire for a very reasonable price........ long story short I was leaving completely pleased and satisfied with the service that was provided to me. I was there for 45 minutes total...... they respected my time and got me back on the road quickly. Thank you to Tim and his entire staff for great service and a good price and quick service

Small yard did not have what I was looking for no inventory posted online decided to try it…read morebecause I was in the area

worth the ride have always found what we needed to get the repair done at a fair priceread more

Had a great experience buying a tonneau cover today for my Silverado. They had what I was looking…read morefor in-stock, and the staff was extremely helpful on the phone and at the shop. Highly recommended!

Nancy at Rock N Road knows her stuff. She's always been a pleasure to work with and will make sure…read moreany issue is addressed. I love the new plows she carries a lot better than the Fisher plows. The Automatixx Plows are so much easier. These people love jeeps. My Jeep is gorgeous sitting on 33's with a 4" suspension lift. I highly recommend this place.

The sales team at Diamond Chevrolet are amazing!…read more The service team leaves SO MUCH to be desired! It boggles my mind that if you make an appointment for an oil change that it takes over an hour to complete. My appointment was for 7am it is now 8:25am and I am still waiting. I could likely look up a video on YouTube.com on how to do and oil change, watch it 5 times and still get it done faster! What is more alarming is this is not the first time this has happened. It happens every single time! If my lease didn't provide oil changes I would never come to this service department. EVER! I will consider the service team when I am looking to release. BEWARNED: Take the day off of work, get here early and just maybe you'll make it home for dinner!

I am a very disappointed Diamond auto group service customer, I wouldn't recommend them for service…read morework to anyone. I purchased a 2021 GMC Acadia Denali from an Arkansas Chevy/GMC dealer and had it shipped to Massachusetts where I live. The car has 45k miles on it in very nice condition and no NE winters. Upon receiving the car the backup/surround vision camera was working intermittently, maybe 50% of the time. Looking the up problem there is a recall for this exact problem. I have purchased a number of cars this way and accept that risk. I made an appointment to have the car looked at to see if it would be covered by the recall. Providing the VIN I was told the recall has already been performed. I still wanted to get the camera repaired so I made the appointment to have the problem diagnosed. The day before the car was to be taken to the dealer I was called to cancel because the service advisor was not going to be available. I misunderstand and thought that the person performing the work was not available, so the appointment was rescheduled. The service advisor is the person that checks the vehicle in, why did my appointment get cancel for that reason? I was quoted $199 to diagnose the problem, (the symptoms are exactly the same as the manufacture recall) so not something totally unique to my car's problem. The car was in the diamond shop for a couple of days and I was informed that the rear camera was the problem and needed to be replaced (quote $521). The repair was approved and the service performed. I picked up the car and the problem was still the same, replacing the rear camera did not resolve the problem. I left the car again for about another 10 days and was called to inform me that they wanted another $600 to continue the diagnostics of the camera system. I declined and picked up the car. I then looked up the parts that were to be replaced as part of the recall repair (GM 86775887 and 86775888). Thinking that those would be a dealer only part and difficult to acquire. To my surprise they are easily available from a number of online vendors, seems that maybe this is not such a unique problem. Next I purchased the two parts from RockAuto and with a few hours of my time fixed the problem for $92.32 (tax and shipping included) by replacing the two cables that were replaced as part of the recall. Seems GM still has quality issues on these cables so replacing them for a 2nd time resolved the problem. I was charged $199 for diags, $521 for a camera that did not need to be replaced, and $17.61 in shop fees and I still had the same problem I brought the car in for and I fixed it myself for less than $93. I am not a mechanic (retired IT) the dealership should have been able to better diagnose this reoccurring problem with this make and model.

This is a great store. The staff is knowledgeable and friendly with excellent customer service…read more The store is clean and we'll displayed. Quality premium brand name parts for your car like moog , walker , felpro , standard, Monro and more.... Highly recommend for all your automotive needs.

Super Friendly Staff! They're willing to go above and beyond to meet your needs! Thank you :)read more

Nissan is putting Hankook Dynapro HP2 tires on new Rouges. Please beware these tires are either…read morenot suited for the application or just defective. At 18,000 miles after doing all the tire rotations all 4 tires are worn and need to be replaced. Nissan WILL NOT stand behind the tires and refers people to Hankook. Hankook states they do not warrantee OEM tires. So the new owners of Nissan vehicles are responsible to replace the junk tires NISSAN placed on the cars. Think twice before buying any cars with these tires. Very disappointing when the dealer, car manufacturer and tire manufacturer sticks it to you.

I came in to get my headlights fixed for a recall and when I got the car back, it had a huge crack…read morein the windshield. They kept claiming it was not there fault and already there when I dropped off the car so they wouldn't have to take responsibility. That on top of their expensive prices and general unprofessionalism makes this by far the worst Nissan Dealership I've been to. Avoid this place at ALL costs.