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    Service Tire Truck Ctr

    3.0 (2 reviews)
    Open Open 24 hours

    Services - Service Tire Truck Ctr

    Auto wheel and tire repair

    Tire installation

    Tire repair

    1 More Service

    Tire retreading

    Service Tire Truck Ctr Photos

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    2 years ago

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    Firestone Complete Auto Care

    Firestone Complete Auto Care

    3.1
    (39 reviews)

    I unfortunately have had to visit this Firestone twice in the last month due to flat tires on two…read moredifferent vehicles. Both times I have been in an extreme hurry and Steve, the Manager, was so great about getting me in and taking care of quickly and efficiently. I also bought for new tires a few months back and the tire sensor was having trouble registering but they kept working until the got it fixed. I highly recommended this Firestone location.

    I brought my fully operable vehicle to Firestone Complete Auto Care in Auburn, MA on June 28, 2026…read morefor a routine coolant exchange and oil change. During the service, I was informed that the radiator failed while Firestone was performing the coolant flush, leaving my vehicle inoperable. I arrived with a working car and left unable to drive it due to what occurred during their service. Imagine how shocked I was after being told I could not retrieve my vehicle and drive home. Note, this left me without transportation home and subsequently to work on Monday. I was told I would need a new radiator at a cost of $1,300. At no point prior to the service was I advised of any issue with the radiator or any risk that it could not safely undergo a standard coolant exchange. The failure occurred during Firestone's service, yet I was still presented with the cost of repair rather than a clear assumption of responsibility. Drew, the Service Advisor, attempted to back me into a corner verbally and became frustrated when I presented a differing opinion to his. Let me quickly add that Drew attempted to back me into a corner to complete additional services with them that would've run me over $5,000. I left extremely dissatisfied and beyond concerned about what I would consider very questionable business practices, inexperienced technicians, and poor customer service.

    Service Tire Truck Ctr - tires - Updated July 2026

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