Friendly service all the time. They balanced my tires and they were perfect. Reasonably priced.read more

Been stressing about finding an excellent garage to do business with since moving back to CT a few…read moremonths ago. Used one local garage with no satisfaction in follow-up. Needed all four brakes and passenger side mirror repair. Kevin, the owner at Killingworth Garage, was able to get the side mirror part to his garage the next day and completed all the work that same day. He also saved me over $600 from what the Honda dealer quoted. Kevin exudes competence, fairness, confidence and just plain decency. Truly relieved to have found a garage I can count on.

My 1963 Land Rover Series IIa would not be running today were it not for the folks at Madison…read moreMotors. The service is reasonably priced and reasonably fast. I can't say enough good things about the owner and the people he hires. They not only know how to fix things, but also are honest and go the extra mile. I had a request that they were under no obligation to help me with but they did and did so with graciousness. This is the way I wish all business' were run . They have MOVED now to Killingworth .. just a short distance east from the Route 81 / 80 rotary ..

This is definitely the place to go if you're into multiple return visits, unqualified techs…read moreperforming work on your vehicle, and simply paying for services either never completed, or completed wrong. Perhaps I should have researched more than I did... because the shop reputation is lackluster in the industry circles, they can't keep talented techs because of bouncing checks, and parts take forever and a day because Lars isn't trustworthy enough to get them from the distributors unless he pays ahead. Both my son's truck, and my car were brought there for work... laughable results, if the safety of your child is something you are not interested in. Brought both vehicles to another mechanic who's work has been highly regarded for the past 50+ years; he was appalled by the work done when he reviewed all the receipts. Nothing was done correctly. My son almost died while on the highway because his brakes went out, his rear end was never actually connected to the rest of the truck, and all his cylinders required replacement - and I have the receipts showing the work supposedly done, that was not. My family will never again return to that pit of despair and pain, and neither should anyone else who wants to live - they are unqualified to work on anything. Please, heed my warning and find a garage who will do the work needed correctly, and stand by the work they have done wrong. In case you are unclear... Madison Motors is definitely not that place.

Always quality work and a fair price! You can trust Cliff to do only the work needed and charge…read moreyou accordingly. Return customer for me and my family for 20 + years !

Spark plugs changed. Good communication. I appreciate their work! Car is running well. I have been…read morelooking for a shop like this.

Back in December Jeff changed out my windshield wiper motor. May it starting doing the same thing…read more We made an appointment for 5/21. He called me in 5/22 and told me he had to order the part and that I could come pick it up and drop it off when the part comes in on Tuesday 5/26 or Wednesday 5/26. I text him on 5/26, 5/29 and again on 6/1. No return messages. I finally called them and they had the part but couldn't get me in until 6/15. I got it back that day. On 6/24 I text him a picture because the wipers were not set up correctly so they are stopping to soon when they go up. Jeff never wrote back to me. Nothing at all. I will not be going back to him after this

I really needed service on my older car (2005) and Jeff delivered…read more In the middle of a heatwave, he fixed my air conditioning so I could finally drive in comfort again. Very professional and the type of service you just can't get at the big corporate dealerships.

I was visiting my mom when my car wouldn't start and I needed a new battery stat. I managed to jump…read moreit to get it started to drove over to West Main St, where they diagnosed a dead battery and replaced it for an incredibly reasonable cost. I ended the day with a new battery, working car and not much lighter wallet. Highly recommend!

The only thing I hate more than having car problems is replacing my cars. So when I have car…read moreproblems I use West Main Service. They are competent, prompt, and reasonably priced.

Best kept secret in Auto Repair! I'm almost holding back because I don't want them to get so busy…read morethey can't fit me in! Honest and Fair, always spot on with estimates, never try to Jack up the repair costs like some do! Like on my gas tank replacement they didn't try to add on unneeded things like a new fuel gauge and straps, when the ones I have are fine. Can handle bigger vans, (some small ships can't) don't mind working on old beaters, like mine, but also very skilled at classic and collectable cars and I always see some interesting models in their lot being worked on. Like I said, best kept secret!

I called for exhaust service on my Infiniti and was quoted $2800. But instead of taking my money,…read morehe referred me to another business that could save me money. I was so impressed by their kindness, honesty and consideration. Would highly recommend them!

Stand up guys who offer great service. I would recommend this small local mechanics shop for anyone…read morewho needs servicing on their vehicle.

Finally! I found a garage with mechanics who seems to be honest and upright! I couldn't speak…read moremore highly of this garage. I've referred many people to them and they have been very satisfied with them also. Thank you guys for being there and knowing how to repair a vehicle with integrity. You are truly an asset to this community.

Prior to setting an appointment, I visited their shop unannounced. I was greeted by the owner…read moreDave, and given a complete tour of his facility. He has an open shop policy. I was impressed by the cleanliness as Dave explained the various repairs and restoration projects taking place at the time. They offer a complete safety and performance diagnosis which I highly recommend. While reviewing my cars test result, we stood in the shop with my car on the service lift as Don, the service manager went over all the aspects of the diagnosis. That level of service is unheard of. Once we finished the review, I was looking forward to them servicing my car. I left my car with them at that time. The plan was to perform a complete fluid change including synthetic oil change with filter, radiator drain and fill, brake fluid drain and fill, and clutch cylinder drain, clean and fill. My car was ready the next day. The price was in line with the quality of their work. Dave and his staff are among the most respectable and honest repair/restoration shops along the shoreline.

Disappointing experience under a tight deadline for car to travel to another state and appear for…read morefamily wedding photo shoot. I was told my car was ready for pick-up but the engine work was apparently still in process, and things were not completed or not working properly. Internal communication went sideways somehow this time, but past experiences were better. Was able to get the repairs completed at a different garage in time to make the wedding.

i am so grateful to this body shop. I was driving for work and was very far away from home when my…read moreoil light came on. I went to advanced auto and grabbed a quart of oil but I could not get my oil cap off. the guys at advanced auto couldn't get it off either! so I was driving along and came across this shop, tears in my eyes because I was afraid my car was gonna blow up. they were so nice and friendly, were able to get the cap off and fix the issue with it! I was so grateful for this place! thank you thank you! if I lived closer, I would def bring my car here.

Decent shop and they don't try to upsell you if you go there for emissions, and will offer good…read moreadvice. Country music, in the middle of the sticks, and nice people every time. (Been coming here for emissions for a while)

I don't know what to post,just shocked because I've used them for years.Never a experience like…read morethis last time.Still dealing with break issues.NOT HAPPY

I have been here many times, and have always had good experiences. They're friendly, quick and…read morehonest. I've had my car towed there overnight and was able to pick it up the following afternoon. Convenient hours and location, too.