Have every part I've ever needed, most in stock or same day. Friendly, knowledgeable, and helpful…read morestaff that go the extra mile to get you the part you need.

I'm glad that there's still a helpful place to get parts for you car with knowledgeable advice…read more They have great pricing as well! If you have a European car this is the place!

I won't mentio any names but here's my review. if you plan to purchase a car from this dealer…read morebefore signing anything READ* the entire paperwork carefully and don't take their words alone. they will sell you *not try*. also sell you extended warranty and other service plans without discussing it with you prior to signing anything. they try to sweeten a deal with false promise. I feel deceived about the whole deal but it is my fault for not reading. please do your research read everything you sign to the t. would I trust or recommend friends of family to this dealer? heck no! Update***** 04/14/26***** After numerous calls and voicemails to Sal "sales manger" nothing has been resolved. Waiting to weeks to hear back is not professional and very disappointing. I have no other than to file a formal complaint with the appropriate office of affairs to get this resolved. It's a shame I have to do this because is a waste of time. Even after "Sal" responding to my initial review is like they really don't care about costumer experience.

Recently bought an Explorer from Whaling City Ford. The entire staff was extremely courteous,…read moreknowledgeable of the product, helpful, non-pressured. Worked with Romeyn Murphy. Excellent salesperson, friendly, accommodating in every way. Very good experience.

I cannot say enough amazing things about Tim and the incredible experience I had working with him!…read moreFrom the very beginning, he went above and beyond to find exactly what I was looking for in a vehicle. He listened to my needs, found the perfect match, and made sure I got the absolute best price. Tim is not only professional but also extremely personable, and I truly appreciated how easy and enjoyable he made the entire process. Thanks to Tim, I finally have my dream car--and I honestly can't stop smiling! This is one of the few big purchases in my life that I have zero regrets about. I never once felt pressured or taken advantage of. Instead, I felt respected and valued as a customer. I drove all the way from Southington, Connecticut just to work with Tim, and I would absolutely do it again without hesitation. I'd go to Tim every time. I'm recommending him to everyone I know! Thank you so much for everything, Tim. You made a dream come true, and I'll never forget it!

We live just outside of Boston and were driving down to Groton Connecticut on Labor Day weekend…read morewhen our Kia Sportage plug-in hybrid showed an alert that the car was overheating. The service rep from our dealing in Framingham wasn't available so we called Kia of Groton. Carl was very helpful on the phone walking us through things to check to be sure the car wasn't on the verge of overheating. The next morning the service group -- specifically Mike -- put the car up on a lift at 8am and did a more thorough check and read the data from the computer. It turned out to be a temporary glitch and we were very thankful that the team at Groton Kia was able to give us the peace of mind that we needed to continue on the next segment of our drive on the holiday weekend. We really appreciate the kindness and attention that Kia of Groton provided to us. Thanks!

i am so grateful to this body shop. I was driving for work and was very far away from home when my…read moreoil light came on. I went to advanced auto and grabbed a quart of oil but I could not get my oil cap off. the guys at advanced auto couldn't get it off either! so I was driving along and came across this shop, tears in my eyes because I was afraid my car was gonna blow up. they were so nice and friendly, were able to get the cap off and fix the issue with it! I was so grateful for this place! thank you thank you! if I lived closer, I would def bring my car here.

Decent shop and they don't try to upsell you if you go there for emissions, and will offer good…read moreadvice. Country music, in the middle of the sticks, and nice people every time. (Been coming here for emissions for a while)

The service department was fantastic…read more I sent in an 05 Legacy GT Limited for restoration/repairs. They were very accomodating, and very receptive when hashing out jobs with the Master Tech. They were very transparent about what was actually needed vs. what would be easier to DIY. Overall, pretty good experience with the service department. Now, for the not so great. The body shop. The quoting was vague, obscenely overmarked, and they were unwilling to even try to work something out for both parties. They didn't want to take the job from the start, but instead of being professionals and simply saying they only really work on insurance claims; they decided to fabricate a bs quote. Don't take your car here if you want body work done, but they are still relatively good for general repair/maintenance.

Great staff. Purchased a new car in August of 2025 and it was a great experience. Best service and…read moreexperience I have ever had purchasing a new car.

I had an excellent experience working with Seamus! He was professional, knowledgeable, friendly,…read moreand genuinely listened to what I was looking for. He made the entire car-buying process easy and stress-free, without ever making me feel pressured. He was honest, patient, and went above and beyond to make sure I was completely satisfied with my purchase. I highly recommend Seamus to anyone looking for a great car-buying experience. He checked on me few days after purchase also! Thank you for making the process so enjoyable!

PJ is the man to see! I've bought 3 vehicle now through Mercedes North Haven , 2 Mercedes Vehicles…read moreand 1 Diesel Truck. And I absolutely loved my experience and Vehicles!

I have purchased cars here before, why? Because they are not only kind, professional they do not…read morepressure you in anyway. They listen! Rich was my salesperson and took his time listening to what I was looking for and was responsive to any questions I had. He is amazing! Keith the sales manager had helped me purchase my cars in the past and was another reason why I came back. The team of people that help with paperwork and finance were unbelievable . Again I left with my dream car and so so happy. This is your go to place!!

Nice folks. Came here for a recall. Smaller waiting area than most but suitable nonetheless…read more Complimentary WiFi is there as well as your typical coffee maker. Other snacks are there for sale (other dealerships I've been too have provided them free of charge). Nice visit overall.

Mike is the best mechanic I've ever encountered. Honest to a fault, no BS, helps with every single…read morelittle thing - even pops out to replace my license plates when I can't get the nuts off and he does it without charge and when I just swing by without an appointment. I've lost count of the number of little things Mike has done for me over the years, but it's a lot. He's even given me rides to and from the garage when I couldn't stay and wait all day when it needed a long repair. My car is 20+ and has almost 400,000 miles on the clock and I think Mike cares as much about my car as I do.

Honest, responsive and low key. Very, very easy to work with and Mike does thoughtfully problem…read moresolve. Highly recommend.