Bussiness reply from Frank is typical. Frank don't forget you cannot have a Bussiness and not take…read moreresponsibility for it. The web site is associated to your inventory. If you are the manager, you are responsible to maintain it. Your customers time is just as important to them as your business revenue. Your best effort is to act as if this was not a problem. Shame on you. As I mentioned in my review. Don't waste your time here, there are many other options with respectable management and service.

They couldn't repair my iPhone. I agreed to the $45 fee but they charged me tax also. If they…read morerepair anything without replacing parts, they cannot charge tax in Illinois.

called up here and told them I needed to exchange a bad battery and once I got to the store at 4pm…read morethey had a sign in the window saying "closed early" even though they were sitting right in the window looking at us. I'd never recommend anyone to go to this business

I purchased a battery for my Can Am Spyder from them brand new I year later it's no good I'm being…read moretold you have told you have to buy another They are just taking money to keep there business going rob the poor I paid $137 for that battery to only get 4 months out of it So please watch these big Co.

The auto diagnostics worked great and the clerk was nice. Uli didn't have to wait for service.read more

Had my battery replaced. Very quick, great service by Nathan and reasonable pricing. Recommededread more

One morning I was leaving out for work, And discovered I had a flat tire. I came across this tire…read moreplace, luckily they had my tire size. The price for the used tire I needed was average price, they were nice with quick service. If your close by, and need your tire fixed. This is one of the places to let do the job.

They are rip offs wish I would've read the reviews before putting my car in these people hands they…read morehad my car for a whole month not to mention when I got it back dog prints and hair was all on top of my car inside my car as if they was dogs sleeping inside my car dust inside I had to pay for a expensive deep cleaning for something i didnt do these people are careless when it comes to other people belonging not to mention my cup of change gone im doing some investigation and Most likely opening up a case they will not get away with what they did to my car

Very Rude Roberto, borderline disrespectful! I went in morning October 15, 2025. I wanted to…read morewarranty exchange D536 brake pads for ceramic C536 (no box). He look at the pads and said they aren't their pads. I tried explaining that they were the least expensive pads in white BrakeBest box, he claims he only sells yellow box brake best and the pads I have not from oreilly. He put both his hands up and backed up like I had Covid! and told me to go back to the store I got them from, he would not even look up the warranty info. My advice for anyone buying from Oreilly: "keep your receipt and keep the box the parts came in"! Roberto need customer service training.

Please!!! Four stars???? There is only one person in this…read morestore that has any idea. The rest hold the counter up while on their personal phone. What a shame this work ethic has taken over. Not all O'Reillys are this inept. Joke Forest O'Reillys is the King. If you need product, skip this location.

Recently went there and Frank, the front service guy, was amazing. I wish I had 10 hands to give…read morehim 10 thumbs up. God Bless him.

This is a newly opened auto parts store just north of their competitor autozone auto parts on…read moreLagrange. my warning light went on for low windshield fluid so I stopped at this new store to get a gallon. I was the only car in the parking lot and the only customer in the store. I walked in and asked where to find it and worker wouldn't leave his spot behind counter to help. Once I found it on my own he rang it up for $3.25 I handed him a $20 and he said he didn't have change for that so I had to dig until I could come up with exact amount. Ok when I shop at autozone down the street the guys always offer to help me put windshield fluid in my van but not this guy at oreilley. I said to worker is this gonna be hard to do? No he says. I go out and can't get hood open struggle andnthenfinally google it and 15 min later I've opened hood and filled it myself. As I'm throwing away empty gallon the lazy worker pops his head out the air conditioned door and says did you get it ok? What do think cowboy? here's your empty gallon u can see me struggling from the window and offer no help whatsoever. Won't b back to this business, they can't come close to the service you receive if you drive another block south to their competitior. No service was offered at this new business whatsoever. Very disappointing.

Buyer Beware is a good way to describe this place. Regarding batteries, everything sold here is…read moreoff-brand. Their batteries have a great price, but they don't last nearly as long as your standard Energizer or Duracell. In fact, I'd guess they last about half as long. They sell some interesting electrical gadgets and have just about every type of battery you can imagine, but I'd recommend staying away from the actual batteries at this place. Go buy a battery tender from him if you want, but don't buy the batteries. Beyond this, he does battery pack rebuilds for cordless power tools. I've heard a few people say his rebuilds work just fine, but I also know someone who was extremely dissatisfied with the customer service and pack rebuilds (he said the Paslode rebuild was spectacular and lasts longer, but the DeWalt rebuilds were absolute garbage that had much less power and only lasted about one quarter the amount of time as a new DeWalt pack. He also said the turn-around time on his DeWalt rebuilds was nine days.). The owner also seems to be expanding into every possible gimmick-niche available, like off brand cell phones, computer cell cards, and low-end generic electronics. When you walk in, the people are nice (I think it's a husband/wife team), but you just don't get the feeling that this store is interested in providing "quality" products. I can't say I'd never go back to this store, but it's not my first stop when thinking of batteries or battery accessories. If you do decide to shop here, just make sure you're completely satisfied with your product and confident in your decision before you make a purchase.

My RAV4 Hybrid battery needed to be replaced after a cold snap. They did a quick diagnostic to…read moreconfirm and sourced the needed battery and installed within an hour. I was able to get this done significantly less expensive than at a dealership. And, the service could not have been better! They were informative, efficient and so courteous. I highly recommend!

Changed the hybrid battery on my 2014 Lexus es300h. These…read moreguys are the best in the whole Chicagoland. Great team, very knowledgeable, competitive prices, fast and professional service!