Very Rude Roberto, borderline disrespectful! I went in morning October 15, 2025. I wanted to…read morewarranty exchange D536 brake pads for ceramic C536 (no box). He look at the pads and said they aren't their pads. I tried explaining that they were the least expensive pads in white BrakeBest box, he claims he only sells yellow box brake best and the pads I have not from oreilly. He put both his hands up and backed up like I had Covid! and told me to go back to the store I got them from, he would not even look up the warranty info. My advice for anyone buying from Oreilly: "keep your receipt and keep the box the parts came in"! Roberto need customer service training.

Please!!! Four stars???? There is only one person in this…read morestore that has any idea. The rest hold the counter up while on their personal phone. What a shame this work ethic has taken over. Not all O'Reillys are this inept. Joke Forest O'Reillys is the King. If you need product, skip this location.

called up here and told them I needed to exchange a bad battery and once I got to the store at 4pm…read morethey had a sign in the window saying "closed early" even though they were sitting right in the window looking at us. I'd never recommend anyone to go to this business

I purchased a battery for my Can Am Spyder from them brand new I year later it's no good I'm being…read moretold you have told you have to buy another They are just taking money to keep there business going rob the poor I paid $137 for that battery to only get 4 months out of it So please watch these big Co.

Brought in my boat battery that I thought was broken. Interstate stated that it probably was fine,…read morebut they wanted to do a super slow charge and diagnostic on it. Since it took three days, they offered me a free loaner. All said and done, my battery was fixed (for free), they recommended a charger, and loaned me a battery all covered under their interstate warranty. I'll be buying all future batteries from there!

Interstate Batteries in Mokena Illinois is definitely a place that you don't want to shop at Unless…read moreyou are willing to deal with a group of incompetent, unprofessional, lack of customer caring company in the area. I have been purchasing batteries and supplies from this location for the last 15 years. This time I purchased $700 worth of motorhome Batteries. Interstate Batteries had taken my previous batteries and had them tested to advise me on whether or not they were still a good battery. They had informed me that all for batteries were dead and I needed to purchase new ones. After purchasing 4 new ones I drove to my campsite only to find out that they did not give me back my battery cable post caps Which secure the cable to the post. Needless to say my entire weekend was ruined. When I left a message regarding the missing items from my old batteries nobody returned a phone call. I showed up two days later and was confronted by the owner's son approached me with the I don't give a shit attitude towards me. He did not like the Fact I left a heated message on his business phone. He also didn't like the fact I raised my voice due to the lack of his care. His exact words were and I "you should of removed those items before giving us The battery. The fact that it was my responsibility to make sure all of the cables and Nuts were removed from the old Battery. He didn't care about the fact that he took all 4 batteries from me to test them to see whether or not they were still good. I now will question the fact on whether or not the $700 in new batteries I purchased were truly something I needed. I guess I'll never know for sure. The one thing I know for sure I will never conducts business at that location again. I'm dumbfounded by the lack of customer care or even an apology of what they did and how it ruined my entire travel weekend.

The auto diagnostics worked great and the clerk was nice. Uli didn't have to wait for service.read more

Had my battery replaced. Very quick, great service by Nathan and reasonable pricing. Recommededread more

One morning I was leaving out for work, And discovered I had a flat tire. I came across this tire…read moreplace, luckily they had my tire size. The price for the used tire I needed was average price, they were nice with quick service. If your close by, and need your tire fixed. This is one of the places to let do the job.

They are rip offs wish I would've read the reviews before putting my car in these people hands they…read morehad my car for a whole month not to mention when I got it back dog prints and hair was all on top of my car inside my car as if they was dogs sleeping inside my car dust inside I had to pay for a expensive deep cleaning for something i didnt do these people are careless when it comes to other people belonging not to mention my cup of change gone im doing some investigation and Most likely opening up a case they will not get away with what they did to my car

Horrible company won't back up their products. Bought an O'Reilly specific battery and the battery…read morewas bad after only a couple of months. O'Reilly refused return without a receipt even with a one-year warranty and a factory labeled battery.

I went to 4 different auto part stores to find the correct battery terminal for my vehicle and…read morenobody bothered to help or see what i needed, everyone tried to give me a bs terminal that wouldn't even fit on my car even after I showed a photo of what was needed. Mark was kind enough to help me find what I needed before they closed and got me in and out quickly