I walked into this UBreakiFix location hoping for help with a cracked screen on my…read morebarely-one-month-old Verizon flip phone. What I got instead was a cold dismissal and an attempt to charge me directly--despite the fact that my phone was still under insurance. It genuinely felt like they were trying to double dip: make me pay out-of-pocket while also billing Verizon. But what really shocked me was the attitude. They stood firmly behind a multi-billion dollar corporation instead of helping a real person who just spent good money on a brand-new phone. No empathy, no effort, no customer service. Just a shrug and a bill. Thankfully, I found the 7th Street location in Phoenix, and they were everything this place wasn't--kind, helpful, and got my phone fixed through insurance in just a few hours. Bottom line: if you want to be treated like a human being, skip this location. They've clearly forgotten who keeps the lights on.

Was a great service and speedy I highly recommend to anyone that needs a repair…read more Good Value for repairs

They were a ton of help. Stopped in with a screen that wouldn't respond and they showed me how to…read moreforce restart my phone and fix it without ever having to check me in or charge me. I was braced for at least a $100 repair and a couple hour wait -- in and out in 5 minutes. I will definitely be going out of my way to use them in the future. Highly recommend. Oh and the artwork hanging up in their lobby is pretty cool too.

Absolutely amazing and quality service! I really needed my phone repaired and I was able to…read morereceive it in about an hour.

Great service by Jared. I brought in a phone and then also brought in a tablet to have batteries…read morereplaced. Price was great and competitive, shop is close to home, and work was done faster than they estimated. AAA quality of service. If you have phone repair needs, this is the first place you should come.

for a new screen, accessories, or someone in your family drops their phone, this should be your…read morefirst call or stop. They are quick, efficient, knowledgeable and friendly. My "go to" when I have an issue store! This place is in Tempe town marketplace next to Handels ice cream. Say hi to Anthony and he will take care of you!

They were absolutely amazing! The owner is extremely knowledgeable and the staff was so helpful…read more Honest, good people!

Adam the owner was amazing to work with- he gave me a great price to replace my iPhone XS battery…read moreand I was in and out in 30 minutes. He was professional and very knowledgeable. Bring all your electronic needs to him, you will not be disappointed! If you're an Apple owner, don't go to the Genius bar, come here instead! So much quicker! Thanks again Adam!

I initially went to geek squad at Best Buy. After waiting for 30 min with nobody even acknowledging…read moreme, i found this place through Google. Someone answered the phone right away and once I was at the location it look less than 10 min to get all my info. I got a call within the hr as promised with a quote for repair. The cost was reasonable and I picked up our laptops same day! I will be going here first next time and not waste my time over at geek squad! Everyone I spoke to was very nice and felt like great customer Service.

My laptop was always shutting down whenever I tried to open google, a file or an app. They repaired…read moremy laptop due to faulty RAM and updated from 8 GB to 16 GB.

Did a great job!I Great service! Friendly! I called…read moreSaturday with phone model. They ordered a replacement screen over the phone. It came on Tuesday midday and I picked it up at 3:00 Looks like a new phone! I'll definitely recommend iDoctor AZ and I will definitely use them again!

Great fast service and very affordable too. My iPhone 14 Pro Max had received damage on the back…read moreglass after falling and I was able to get it fixed within a couple of hours. If I ever break anything else I'll be coming back here :-)

The gentleman there was able to take care of my husband's phone, and change his battery for him…read more Good service for a good value.

I have a small screen crack and was quoted up to 165 for replacement. Thats rediculousread more

Excellent customer service! I went in to buy a phone, and I was presented with various options. I…read morefound the perfect one and will definitely return for my future purchases! Check them out!

sierra at the Target Store assisted me in signing up for Consumer Cellular today. Verizon gave the…read morewrong code and we spent hours trying to fix their mistake. Sierra never gave up and finally we were able to get the correct code from Verizon and get my phone set up..During that time, while we were placed on one hold after another, she waited on other customers and never lost her cool. Several seniors came by for assistance. She handled their problems, treated them with kindness and respect.. I am 87 so also a senior. I have no respect for Consumer Cellular because they employ dedicated employees like Sierra. She deserves a raise! Thank you.

I can see why they are well-rated. Both folks (first day was Dakota, I want to say Alex when I come…read moreback) I worked with were super nice and knowledgeable. I had shattered the back glass of my iPhone, and silly me figured I would fix it myself (10 minutes they say!). Not only did I make a mess of it, but I made it a lot worse. They fixed many of my errors, were patient with my questions, and did the best they could given how much I damaged (I did not ask them to fix everything, just get back and going). Thank you!

I brought my apple watch in for a battery replacement. I spoke with Dakota on the phone before…read morebringing it in and he advised after some prodding that it could be done same day in 3-5 hours. I came to the store about 10 minutes later and spoke with Dakota again. He acted like having a customer there was a bother even though I was the only one there. I should add that I stopped by the day before around 10AM when they opened and no one was there. I called and waited for 15 minutes and left. The next day I called first and no one answered until nearly 10:30. At the time of drop of Dakota then informed me that the watch would no longer be water proof. I'm okay with that, but why could he not have told me that over the phone a few minutes earlier. I dropped off the watch and about 90 minutes later Dakota calls and says that there is a problem. Apparently the attachment from the battery to the watch came out with the battery and broke. He said this happens frequently. He also says that the person who can fix it will not be in for another 4 days. If this is something that happens frequently then he surely should have advised me of this. I would likely have chosen to not proceed with the battery replacement. But now I have no choice because the watch is now non functional until it is repaired. On the day the watch was supposed to be fixed, I find out that they weren't even having the part delivered until that day and it will be later in the day. This is now Christmas Eve. I am unable to pick it up later so have to wait until 12/26. So long story short I felt like I completely got the run around and will be without the watch for nearly a week. I was not advised that this problem frequently happens, and I should have been. I would not recommend using this repair business to anyone as they lack communication.

I needed my phone fixed after it was dropped from my car.. I was desperate! I called and the owner…read moreanswered but was closed and on his way home. He must have heard the desperation in my voice. He said he would go back and to meet him at the store which I did! He fixed my phone within 15 Min!! I was soooo happy!! You are a great business owner and truly thank you from the bottom of my heart!! My phone is fixEd and working!!

Jesus fixed my small electronic alarm remote in minutes and charged the price he quoted. It was a…read morebit of a drive from Ahwatukee but well worth it. If I need a cellphone repaired I'll make the drive again.