I took my Apple watch to Rapid Iphone Repair at Desert Ridge to replace the glass face screen, based on the positive reviews. I had contacted the Apple Store for a new screen and was informed that the watch would need to be sent away for diagnosis and evaluation. I would be without the watch for up to a month or so. In addition I figured that it would be a costly repair.... and inquired about using it as a trade-in if they determined that the watch was fine except for the broken screen. No... they would not consider that. I decided to try Rapid iPhone Repair. They quoted me 2 prices. One if the phone only needed the screen repair and another if there were additional issues. When I picked the watch up, they charged me for the screen replacement and said that the watch was fine. They did the job in one day. They did not try to upcharge. They were very professional and displayed integrity, I recommend this repair shop without any reservations. I would certainly take any Apple product there for repair (cross my fingers that I do not need to). I am quite certain that if they were unable to repair the device, they would tell me.... and be able to refer me to another place, read more

I can see why they are well-rated. Both folks (first day was Dakota, I want to say Alex when I come back) I worked with were super nice and knowledgeable. I had shattered the back glass of my iPhone, and silly me figured I would fix it myself (10 minutes they say!). Not only did I make a mess of it, but I made it a lot worse. They fixed many of my errors, were patient with my questions, and did the best they could given how much I damaged (I did not ask them to fix everything, just get back and going). Thank you! read more

I brought my apple watch in for a battery replacement. I spoke with Dakota on the phone before bringing it in and he advised after some prodding that it could be done same day in 3-5 hours. I came to the store about 10 minutes later and spoke with Dakota again. He acted like having a customer there was a bother even though I was the only one there. I should add that I stopped by the day before around 10AM when they opened and no one was there. I called and waited for 15 minutes and left. The next day I called first and no one answered until nearly 10:30. At the time of drop of Dakota then informed me that the watch would no longer be water proof. I'm okay with that, but why could he not have told me that over the phone a few minutes earlier. I dropped off the watch and about 90 minutes later Dakota calls and says that there is a problem. Apparently the attachment from the battery to the watch came out with the battery and broke. He said this happens frequently. He also says that the person who can fix it will not be in for another 4 days. If this is something that happens frequently then he surely should have advised me of this. I would likely have chosen to not proceed with the battery replacement. But now I have no choice because the watch is now non functional until it is repaired. On the day the watch was supposed to be fixed, I find out that they weren't even having the part delivered until that day and it will be later in the day. This is now Christmas Eve. I am unable to pick it up later so have to wait until 12/26. So long story short I felt like I completely got the run around and will be without the watch for nearly a week. I was not advised that this problem frequently happens, and I should have been. I would not recommend using this repair business to anyone as they lack communication. read more

I cannot recommend Dakota at Rapid iPhone Repair in Desert Ridge enough! I came in needing a camera repair on my iPhone 15 Plus after having a terrible experience at another repair shop that quoted me $390 for the exact same service. Dakota not only fixed it in under two hours but charged me just $100! He was professional and clearly knows what he's doing. The whole process was smooth and stress free. Go straight to Dakota, you won't regret it! read more

Tremendously knowledgeable and super fast service...they saved my iPhone twice so far. Thanks much!

Brought my ipad in for repair. They gave me two quotes: one to fix the glass and one more if the button was broken. The second quote was borderline too high to fix the ipad. Service was quick and they texted me when it was done and texted the receipt. The tech asked me for my pin so that he could run a diagnostics when he was finished. That's pretty sketch to ask for a device pin. Apple will have you unlock it for them so that they can run diagnostics while you are there. I would never share my pin and didn't share it then. read more

Worst experience of my life! My wife took her phone in and had the camera glass replaced. About a week later she noticed that the camera does no longer focus and often has other issues that did not have previous to taking it in. We took the phone back and asked if they could take a look at it or if there's anything they can do to fix it or if they offer any type of warranty. Every question I asked was answered with no sorry can't help you. At the end of this experience it felt like a scam. Like we'll fix your glass, but it might not fix the problem. I wish someone would have forewarned my wife before charging her 100+ dollars to do something that was never going to fix the phone to begin with. This took place @ 4/24/25 5:00pm read more

Replaced screen and battery on an iPhone 12pro. In and out of there in a half hour. Would recommend

From Tucson and had to get my phone fixed super quick since I work mostly on my phone and I dropped it :( Went in and was greeted by Dakota. Super knowledgeable and helpful. Was able to get it done super fast and did a great job in fixing my screen! Highly recommend and when you go in ask for Dakota phone will be fixed in no time and done the right way ! read more

Dakota did an amazing job. Got it fixed very fast. I really appreciate this place and the quality of product.

The store is clean. Alan is courteous and knowledgeable. Great place to fix your phone.

I recently got my phone repaired here. At first I was happy until I barely dropped my phone. The back glass shattered. I came to get it repaired because they PROMISED us a repair if anything happened. The man talked and talked and said that WE misunderstood what he said. He treated us like the dirt under his shoe. He said that the glass he used was high quality but I know for a fact "high quality" means not breaking within a small drop. The phone screen is coming off of the base and the back glass literally fell off. I can see the motherboard. You know that saying too good to be true. I fully believe that applies to this. I have never been more unhappy with anything. NEVER EVER GO HERE PLEASE!!!!!!!!!! read more

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Very fast and friendly service. A+ quality job on the repair of my iPhone 11, I needed the screen replaced due to shattering and the process took about 20-30min. I also had them install a screen protector for my Apple Watch 7 I will definitely use their services again in the future if needed! read more

I brought in a Samsung tablet for a USB C port repair and waited 2 weeks to find that nothing had been done and the broken port was still in the tablet. They tried to claim a new port was installed but I took a before and after pic of the port and the same corner was broken off the connector. Warning, this place is a sham! read more

Alan was awesome & fixed my cracked iPhone screen in less than 10 minutes. He was super knowledgeable, friendly & extremely helpful. I would highly recommend taking your phone there since other places quoted days instead of the 10 minutes it took this place to fix it. Easy access location in Desert Ridge!! read more

I had them replaced batteries on a few of my older devices. Rapid wasn't my first choice because of it's location, but they was the only one who said they could order the part and repair. One other place want $50 just to look at it. The shop is in same building with the Albertsons, it took me a few minutes to find them on the directory. read more

They were super fast! Great customer service. Was able to walk in and was told 30 mins and it was done in 15. read more

Rapid iPhone Repair - Mobile Phone Repair Near Me - Phoenix, Arizona

This review honestly is long over due. I got my cracked phone screen fixed around Christmas. yes I agree that it took them a short amount of time to fix it but my screen started glitching a few days after so I went back to get it fixed again but then the new screen wasn't installed properly and popped off IN THE STORE and the person who originally fixed my screen told me to come back in a few days when they have better screens that will be shipped in. Sent me off with a screen that wasn't properly installed. I came back AGAIN and it was a different person this time. He was super nice and understanding of the situation I experienced and reinstalled a screen for me and it's been working fine until today. I got an Apple refurbished screen from here and now a strip of the screen (right across the middle of my screen) will not respond to touch at all... honestly for the price I paid and the whole process of back and forth I'm so disappointed and angry because I now have to get my screen replaced again and will have to spend more money to fix my screen and I'm definitely going somewhere else because I literally do not trust them to fix my screen again. (Sorry would add a screenshot of my screen because I used the notes app to draw out where my screen won't respond but I literally CANT because the add photo button is at the spot my screen won't respond to) read more

Fast and reliable. I needed my cracked iPhone 11 screen fixed so I could trade it in. It was well worth it, as the trade in value was $700. Will definitely use this company again! read more

Fast, courteous, and got the product I needed in order to facilitate a trade in. Gave me a fair quote upfront lower than other competitors.

Great service! My phone was ready just in a few hours and it looks like new!! Thanks so much, Rapid iPhone Repair!

Allen helped us fix my daughter's screen that broke on her iPhone 8 plus. He was super helpful and I would definitely recommend coming here for fast and friendly service! read more

Great results. Got me in the same day and my watch looks fantastic! Very easy to work with. read more

Rapid iPhone Repair - Perfect! - Mobile Phone Repair Near Me - Phoenix, Arizona

These people are legit! I have an iPad that I use everyday all day. I am also very clumsy so I have became a regular there. They are always fast, efficient and friendly. So when my husband's iPad decided to not charge I brought it there. We thought it was the charging port so they were going to replace it. It turns out that it just came loose. They could of replaced it and charged me the full replacement but they only charged me for labor, after they fixed it. They were honest and to me that's everything! So if your need of repairs to your iPhone, iPad or another service they have please give them a try. read more

I dropped off two tablets, a watch, and my phone that needed screen protectors applied as well as leaving them with several screen protectors that I purchased on my own. I also needed to purchase 1 tablet screen protector from them as I hadn't purchased it myself before. Installation process went quickly, Although there was an issue installing one of my screen protectors so they kindly replaced it with one of their own. Customer service was exceptional. Absolutely no complaints. All three employees that helped me throughout my visits were great. They did a great job explaining the process, and keeping me up-to-date. When I went to pick up everything, I remembered I had forgotten to ask them about a battery replacement on my original iPad Pro 12.9 inch. The quote was fair, and they even agreed to replace the freshly installed screen protector free of charge if it was damaged during the replacement. Again I couldn't be happier. Since it was close to closing time, they let me know it would be ready the following day, and it was! As mentioned by them, it took a few hours for the streaks in the screen protectors to disappear, and all the screen protectors look great now. I'll definitely be back in the future when I need repairs or screen protectors installed, and would recommend others to give them a look as well. read more

I am really glad they took me in so quickly even without an appointment! I did have to drop my phone off but luckily it was my Boyfriends day off so they could contact us when it was ready. Although it would've been good place if you're hanging with friends at desert ridge to drop it off and then shop and eat while waiting! Either way I recommend them! read more

I needed my iPad Air repaired. I wasn't sure what was wrong. They were so helpful and the diagnostic was free. They quoted me a repair and fixed it the same day! Highly recommend!!!! A++++ read more

We had our front & back screen of iPhone replaced. We dropped it off at 10a, they said a few hrs. They hadn't msgd us but we came back to pick it up at 438p & it's ready to go. read more

So easy! Quick, great service and reasonable price on an iPad screen replacement. Would definitely use their service again though hoping I don't need to! read more

Excellent service, with lifetime warranty. Completed my phone in under an hour. Phone looks functions like new.

I am so grateful I found this business. They repair all types of phones. Not just iPhones. Alan was extremely helpful when I called. He quoted me a price that was $70 less than the others that I researched. He was polite and professional. I felt very comfortable leaving my phone in his hands. The location is bright and inviting. They also carry a ton of accessories. I am thrilled to have a new screen on my phone and to have not over paid. Thank you, Rapid iPhone Repair. You have made a customer for life. Great job! read more

This is the second time I have used them. Great prices and fast turnaround time. Will use again.

Brought my wife's old iPhone in with cracked screen and they swapped it out zero issues and my daughter could not be happier. Phone is like new. Nick was awesome with customer service read more

This place is located in a very convenient area making it super easy to pick up and drop off your technology. They are super quick and very helpful would definitely recommend! read more

Great service, very helpful and affordable ! Only takes a few hours to repair a phone, I walked in

Get service! They took care of us very quickly and was very professional. I would recommend this place to anyone.

It was excellent service!!! Fast and fixed my problem precisely!

We've been here twice now with a screen repair on an iPad and a Nintendo Switch that wouldn't turn on. On both instances the associate was helpful, professional and the price for both repairs was very reasonable. I would recommend this place to anyone in need of an electronic repair! read more

Excellent service and quality work repairing our watch face. It was completed in less than 24 hours.

Very grateful that I found this place! They were very friendly and got it done within 20 minutes!! Definitely recommend this place!