I always, smile every time I deal with Jennifer Blake the manager & administrator…read more of Stor-It Mini Warehouse. She is always so helpful & pleasant. She is professional & looks after our storage needs. Highly recommend going to this location in Las Vegas .Excellent customer service, call or give her a visit!

I've had my things here at Stor-it Mini for over 7 years! Yes, 7 years. If you're looking for a…read moregreat, reliable & super genuine storage company, this is the place ! Their spaces are affordable & clean. Also, they're safe. I've never had any issues with them & Diane (Manager) is literally THE BEST! She'll always go ABOVE & beyond to help. Sadly, I've grown up (LOL) & I have a bigger house now to Store my belongings. I only wanted to write this review to tell DIANE & THE ENTIRE STOR- IT MINI STAFF THANK YOU FOR STORING & PROTECTING MY BELONGINGS.

I have been a customer of safeguard mini storage for many years. I am so impressed with Terrie, the…read moremanager and her assistant Francisco. They are super nice, professional, helpful, and they care about my stuff.

After using this storage unit on two separate occasions over the last 3 years or so.. I've seen a…read moredrastic downward spiral in customer service and overall good business practices. On our first experience with renting a storage, we were met by the nicest older gentleman. He informed us of the policies and hours, which I must say are quite limited on the weekends.. but it was all about location/price. I think they close at 2pm on Sundays. At one point, our key broke off inside the lock and the same older gentlemen helped us remove the key and made sure we secured our storage with no additional charge. They also had another lady working, she was frequently riding on a golf cart.. Very nice too! She once let us come in with an entire truck full of stuff right at closing time with no hesitation. I wish I could say the same of the most recent experience there. At the end of 2014, we re-rented a storage and when arriving found a middle aged gentleman training with the older gentlemen. He informed us he wouldn't be working there anymore but this middle aged guy would be the new manager. Cool. About 2 months into our rental, I came to drop off some items. To my surprise.. I found the roof being updated. Also cool. But to my horror.. I found TONS of asphalt and wood pieces on my items inside the storage. Not to mention the nail puncture my tire suffered.. Not cool. I understand updates need to be made and I like the fact that my items would be stored securely from the elements. What I don't like is not being informed at all. A simple letter/postcard letting the tenants know of the work. THEN I could've moved/covered my items. The most recent issue being their attempt to rip the owner of the property off. I pay my bill every month by credit card (really debit with visa logo). I lost the key on my last trip to remove items from the unit and went to the office to find the wife of the middle aged gentleman. Explaining the situation, she offered to cut the lock for $25. I tried to reason with her to cut the lock for free.. no luck. She looked at her computer screen and says, "OK, that will be $25 CASH". (emphasizing the "cash") I told her I only had card and she said the system only accepted cash.. I inquire why I'm able to always pay my rent by card and then she started to backstep. She calls the middle age guy in and they "OOo and AHh" at the computer for about 30 seconds and finally "figure out" how to take the payment by card. Shady. I do not recommend this storage unit with the current management. The old peeps really cared about the place.. These people are just looking to make some extra bucks.

Nice facility, but broken exit gate that they have had open for over a month caused me to get…read moretrapped inside one night. Not only did the manager not come down from the apartment to help me get out, she yelled at me and claimed I verbally assaulted her after I backed out through the semi-open exit gate. Why can't they just fix the exit gate and not force customers to back up/ u-turn to leave out the entrance? The homeless are helping themselves to the air conditioning inside the hallways during the day- it's not cool. I also dropped my phone during this incident and somebody happens to swoop it up and walk off with it. Not a great experience here. Go to U-Haul instead!

I had the most VIP top notch experience with John and Kelley. I got the unit I wanted at an…read moreaffordable rate and perfect location. My service was quick, efficient, and they treated me very well. I talked with them as I've known them for years. The location and customer service was outstanding! Great move-in!

If you know how long you will need it, better pay in advance to lock in the price because they will…read moreraise your rent as much as 50% as soon as they can. Also, they made me buy a new lock even though I already had an Extra Space lock from a previous rental. Said I could return it (it is still sealed in plastic unused) when moving out for a refund. After 6 months I moved out and they refused to refund it. Guy said I should have returned it when I first rented the locker? When I first rented the locker I tried not to buy it in the first place! This makes no sense. Now I have two Extra Space locks I will never use because I'm done with this company!

Well let's just say they hurt me from gaining access to my 10 k in tools to work after being in two…read morenot at fault head on car crashes then I was renting at public storage and they sold it to extra space right after my unit was broken into and that's the one spot with no cameras never rent from these guys there mean and don't care about there customers who get hurt badly fall behind

The gentleman that helps you out keeps the units clean and locked until you are ready to use it. He…read moreis open seven days a week from 7-5, just make sure youre out of there by five because he closes the gates and lets the guard dogs out! :)

Nice, friendly staff!!!! The best part is........it's cheap! 8 x 10 unit for $55 a month and only…read more$15 deposit!! The only bummer is it is not climate controlled. However, its cheap and no drama!

Golden State Storage was one of the closest storage options to us, and I'm so glad we chose them…read more We needed to renovate our garage, and the first step was getting some large items out to create space to work--there was a lot to do. We originally stopped in a little over a year ago and met the couple who runs the place, and I was immediately blown away by their customer service and genuine kindness. They made sure we were signed up for the online internet special (thanks Yelp/Google!), walked us through insurance options, helped us choose the right space, and had us all set the same day. Super easy, zero stress. Fast forward about a year and a half later, we called to ask about cancellation. To our surprise, they remembered us right away. They talked us through timing and options, and we decided to use the final month to move everything out and sort through boxes. When we came in to wrap things up, they already had our account pulled up and let us know everything was good to go. They were incredibly sweet from start to finish. We've already recommended Golden State Storage to our parents and will absolutely continue recommending them to anyone who needs storage. Great people, great service, and a truly positive experience all around

The time came again where I needed a storage unit and after 6 years I came back to Golden State…read moreStorage. As before very friendly service and a good value for a very secure and clean facility. They have RV storage and a good variety of different size storage units. I highly recommend coming here for all your storage needs. A++++++++

We've used this storage facility for years, and it's been solid every time. The best part? It's…read moreclimate-controlled, so even our boxes are living a more comfortable life than we are during desert summers. There's is a clean, locked restroom for your convenience. There's an elevator to the 2nd floor and plenty of rolling carts, making move-in day slightly less of a workout. Richard and Loretta deserve a shoutout, they're super friendly, helpful, and somehow make renting a storage unit feel like checking into a hotel. Sure, storage isn't the cheapest long-term relationship, but if you need one in the area, this is the place to stash your stuff.

Really great experience. Owners are super friendly and helpful. I showed up without a reservation…read more They had a 10ft truck available. Truck was clean and drove well. Easy to return and check out. 100/10 would recommend. Absolutely will use them in the future.

Sharay was amazing! Her customer service was top notch. She was patient, answered all our…read morequestions. If she didn't know the answer, she hopped on the phone & to ask her boss. She was an absolute delight to deal with.

I came in a few days ago and had an amazing experience with Denise! She was super friendly, great…read moresense of humor and extremely helpful. She answered every questions I had and made the whole visit pleasant. I definitely recommend her. Thanks Denise!