If you know how long you will need it, better pay in advance to lock in the price because they will raise your rent as much as 50% as soon as they can. Also, they made me buy a new lock even though I already had an Extra Space lock from a previous rental. Said I could return it (it is still sealed in plastic unused) when moving out for a refund. After 6 months I moved out and they refused to refund it. Guy said I should have returned it when I first rented the locker? When I first rented the locker I tried not to buy it in the first place! This makes no sense. Now I have two Extra Space locks I will never use because I'm done with this company! read more

Well let's just say they hurt me from gaining access to my 10 k in tools to work after being in two not at fault head on car crashes then I was renting at public storage and they sold it to extra space right after my unit was broken into and that's the one spot with no cameras never rent from these guys there mean and don't care about there customers who get hurt badly fall behind read more

Glad to find a storage space that offers affordable, open availability, selective rent time and custom units to customers.I found it very efficient to choose my unit space online and get easy access through the mobile app both were virtually impressive to review before making purchase. The process was simple and efficient. read more

Just rented yesterday. Dana was super sweet, patient, and knowledgeable. So far so good. We'll see how it goes.

Anytime I need to get any of my things from my unit this place is closed. Thank u for providing great service

I like to thank the staff at xtra storage in Las Vegas Tropicana-especially Ms. Geraldine. ThankYou for your calm & compassionate customer Service You displayed for me . ThankYou read more

Loving it!!! Super clean and staff is amazing. AC units keep my staff from the heat. I appreciate you guys!!! read more

I went to the Tropicana location and Dana exceeded my expectations! She was so sweet, helpful, and made sure all my questions were answered before I left! She helped take away a lot of stress for moving day. read more

Fast, easy rental process. Friendly staff and reasonable pricing. Will definitely refer friends and family.

extraspace space have grate service and thank you to Ms.Geraldine Jones for her grate people skills and a and grate service extraspace storage. store #0816 read more

I just got my storage room with Extra Space and the process was so simple. If you need a unit go ahead and call Matt! He is great and made this transition really easy for me, he went above and beyond and I really recommend their services read more

I'm so disappointed that Extra Space Storage is taking advantage of the current housing crisis and raising the rent. A lot. My rental fees went up by almost 20%. When I talked to the manager she was rude and disrespectful. She implied that I should be grateful because my rent is still less than the newly raised rates charged to new renters. That argument only proves my point. They've raised the prices so much that it feels a lot like price gouging. I can afford to pay when they do this but many people cannot. It's shameful that a company not impacted by Covid is now charging exorbitant rates simply because they know if you can't afford pay, there's dozens more who will. I look forward to finally moving into my new home so I can leave behind a greedy, disreputable storage facility. read more

I recently rented a 10X20 unit from Aleida and things worked out perfectly. The unit was very clean and totally ready for my use when I arrived with my rental truck full of household goods. Aleida was really helpful throughout the entire process and I felt like the cost for the unit is very reasonable and fair. I'm happy that I found Aleida and Extra Space Storage! read more

The place was clean and secure. Awesome staff on the office. Recommend this place. Good price value

1st of all the only good thing about this place is that they offer u a free lock/keys. The day I was looking for storage I used the online representative and she was very friendly. Compare to my other storage place they do false advertisements on how the place is ac cool. The minute I walked n it was hot and stuffy inside the entire place. When I opened my storage it was way worse. No wonder they have u get insurance. Your stuff can get moldy from the humidity. Next they don't even have a Bluetooth way of u opening the gate in or going out. I was very disappointed with the lack of ammendities offered. Not even a restroom. You see trash floating around the property inside and out. U can bet I will not be renting no more than my month. read more

If they have available units here, your search is over! Even if there is another storage unit a little closer to you, I'd still recommend you rent a space here -- it's worth it. Heather and Angel are very friendly, accommodating, attentive, and are great about answering questions and getting back to you. They take their security very seriously, and I knew that my stuff would be in good hands. Clear communication, professional, clean facility, I could go on and on. There is a reason there are so many 5-star reviews for this particular location on the Extra Space website. Highly recommended. Thanks, Heather and Angel! read more

I rented here for only a couple months I showed up last minute the girl in the office took great care of me. Got me a nice storage unit got me locks she even brought us at water because it was so hot out that day. So the staff is awesome the Facility is very nice. read more

I was not looking forward to the moving process again, however "extra space storage and Matt the gentleman that helped me could not have made it any easier. Matt was a great help and I appreciate his customer ethics . I will defiantly recommend this place to anybody and/ or when I need their services again. Thank you ! read more

I believe I spoke with Catherine ( I think that was her name), well I was looking for a unit at the day of my move in NE Las Vegas, she was very nice and helpful... I couldn't make it to the Tropicana location so she set it up for me to reserve my unit remotely at a location that was 6mins away from where I was located. Amazing! When I drove to the Bonanza location Moses was extremely helpful and kind and got everything setup for me! I highly recommend ExtraSpace for a stress free storage experience! read more

Heather was very helpful and tended to the needs I needed for my storage wants. The facility is clean, helpful with the cart by the elevator. Air-conditioning is a plus. Good prices and protection of Cameras and gate. Couldn't ask for a better place. Will definitely recommend this facility to people I know. Even if there is not some units at this location Heather will help you find one at another facility maybe even closer to where you live. They have locations all over Vegas. read more

Great customer service from Aleida and prices were excellent...very clean safe property to store your stuff!!!