Horrid Experience! Definitely not an IPIC to go to! Ordered two set of sliders and truffle fries at 3:30pm, food never came, asked a server about it at 4:45pm had no clue, was told it was coming; asked again they bought just one order of sliders and apologized-not what we ordered. Definitely not a fine dining experience in a movie theatre setting. Will never know if it's because I went with my boyfriend with two displays of PDA in front of the server as he was passing. Hope not :( Last of all beautiful pod seating with two design flaws cup holder is above seat so if you stand during movie you hit it and reclining seats can't accommodate comfortably anyone over 6'1. #PrideMonth read more

Everything was 5 stars tonight. From the $1 parking in the garage to the service. They did an exceptional job with making us feel safe during this unprecedented time. Everyone was properly distanced and the servers had masks on the whole time. The drinks and food were incredible. The service made our experience the best! From the quick check in to the amazing waiters/waitresses in the theatre, we could not be happier! We will definitely be back soon. Thank you for making our first night back in the theaters so special! read more

Recently went to ipic since it just opened. The staff at the front had no idea what they were doing and really rude when trying to help me get my ticket. The food took forever to come out. Don't know if this is because it's new or what. Might have to give it a try in a couple of weeks read more

Food was cold to lukewarm at best. Service took for ever and seats don't go back far enough. Was very disappointed after thinking it was going to be a great experience! read more

Came in with 5 other Friends Last night to see Doctor Strange and we got there early so that we would be able to order food and drinks before the movie started. first of all they had no blankets and nobody came to take our order for 45 minutes one of our friends in the row behind us got everything taken care of before the movie started even had their food before we had a drink. We had pressed the button and it was on for a good 30 minutes but instead we get service when the lights go out and I miss the intro of the movie. After ordering it still took 45 minutes to get a bottled bear and margarita shaker. The only thing that was great was the Mozzarella Sticks and The Fish and Chips hence the two stars. Then when we pressed our button again for popcorn no one came for about 20 minutes and when it came out it was cold so I sent it back not even eating it hoping to get another. When we got the bill at the end the popcorn was still on it so we asked for it off and I find out this morning I was charged the whole amount for the bill again, over drafting my account since it was almost a 100 dollar bill. I've gone countless times to IPic but I don't know when the next time I'll go if service is like this for a very popular movie on the weekend. read more

The horrible experience with IPIC delray begins with the app. We couldn't buy the tickets online so we needed to call and buy the tickets. The seats we wanted were already sold by the time we got someone on the phone so the only available seats were the very first row. We were hesitant to buy the first row but the person assured us it's far away and It will be fine, ok we bought the tickets. We get to our seats and the first row is horrible! You really feel like you can touch the screen. My opinion is, if you're paying $60 for 2 people to see a movie you should be comfortable ( the chairs themselves were great, having your neck propped up isn't) We left right away and got a refund without a problem. We asked to get our ticket validated and she did that also...until we got to exiting the theatre. She didn't validate It and we paid $3 for 15 mins. Wasted time trying to see a movie. Update: IPIC reached out to us and offered tickets to come in again and give them another try, definitely will do so. Updating from 2 to 3 stars for customer service. Update: we used the free tickets offered to us and tried the theatre again and It was great! The seats were comfortable, The service was perfect and the food was good too. Definitely will be coming back! read more

The lobby area is cute and cozy. The bar is on the left as soon as you enter. No bathrooms on the first floor (This is going to be a huge problem for them) The seats were not that comfortable. Service not great, they definitely need to get it together. Food was ok, lobster roll and filet sliders. $52.00 for tickets, $95.00 for food with tip, not worth it! Hope they make some changes. read more

I was one of the locals FOR the theater being built, but tonight was a disappointment. Easy parking, really cool ambiance... that's where it ends. The food was absolutely horrible. My wife ordered buffalo egg rolls and couldn't even eat them they were so hot and unbearable. I had the filet bites and added lobster claws. The filet seasoning was horrible and still burning my mouth 3 hours later. Really terrible. The claws were the consistency of rubber. Obviously under the heat lamp for a long time. Very disappointed. The cap on it was the restroom is on the 2nd floor. Long walk from the theaters and up an escalator. I'm sure we'll be back out of convenience, but I sincerely hope they at least improve the kitchen. I'm one of the few that are willing to pay $30 a ticket for an upscale experience, but make it worth it or we won't be back. read more

I think this will be a 5 star experience. I think we need to give a little to tweak. Our front door experience with Courtney was excellent. Then our bar experience with Shane was superb. The seats were comfortable but dinner service fell short. It took Ashley to sort it out just fine. We will be definitely coming back again as I know they will continually approve. Congrats on the opening read more

First time at Delray IPIC. If I could give zero stars, I would. We were the first people in our theater, server comes over, takes our drink orders, then our food orders. Food never comes out. Buzzed server over after 1.5 hours into the movie. Waiter says he forgot to put our order in. I ended up canceling mine and my husband got his. He was served at 12:30am!!!!!! You would think they would comp the food (we also got water and a soda), but no, we got the entire bill!!! I then said something and he came back and took off my husband's meal. They still charged us for the soda & water. Unacceptable.......... read more

The best way to go to a movie!! But tickets days in advance so you can guarantee availability and a good spot. Buffalo chicken egg rolls are amazing and so satisfying. My only complaint/ lesson learned is when we bought our tickets semi last minute (morning of), we were stuck with the very front row. This led to no popcorn being offered or additional service unless called for. Other than that I can't wait to come back! read more

Like mentioned before on the comment thread bathrooms are only located on the second floor. Lobby area is very small compared to Boca Raton location. Only offers love seat pods so if you are going with a group of friends you sit in private not together. Place is meant more for a couple instead of a few friends. If they could add bathroom on the 1st floor that would make me give it a better rating and if they could change some of the love seat pods to regular row seats like in Boca iPic where customers have variety to choose it would be better. However, it will probably remain the way it is. read more

If you want to enjoy a movie in a spaceship and get five star service like you're galactic royalty, you have to come here. Our server was extremely helpful, especially when going above and beyond to bring my boyfriend a handcrafted ginger ale- a delight that the iPic in Boca offers, but not at the Delray location. Upon going a second time, I believe they have the ginger ale now. I am keeping one star away this time due to the fact that our server was not as attentive as she could have been. I was a server for five years and one of the most important things to do is check on your table after 1 minute of having your food. Or what Forbes likes- first bite check back- something like that. read more

I went to the soft opening today after talking about it for years I finally heard it was having a soft opening this week so I jumped at the chance to be the first to check it out and I am regretting my decision. I completely understand soft opening but I also believe in people knowing how to perform basic tasks and that was not evident today. It started out good with a very friendly valet and even though confusing to find the ticket counter the girl was very friendly she told us the general area the theater was and said someone would show us to are seats even though that didn't happen. The bathroom is upstairs which I found very strange because the theaters are downstairs so I had to go upstairs and try to navigate where the bathroom was because there was no signs. I made my way back to my seat when a girl came over said she wasn't our waiter but would take our drink order which she did then about 15 min later after movie started our waiter finally came over. I asked for the spring rolls and he said they were out it was the first showing so I found it odd but it's soft opening so I let it slide and me and my friend ordered the sliders and the sweet potato fries we ordered them at 4pm at 5pm the food was still not out and I was giving them slack because it was soft opening at around 515 our wait asks if we want anything else and I said well we have not even gotten our food yet so can we get our food please and he leaves yet again and then comes back 15 minutes before the movie is over so about two hours after we ordered our food asking if we want to place any more orders because this was last call for food before movie ends. I told him we never received our food and he just looks at me and says do you want me to just take that off your bill Umm yeah I want you to take it off the bill because we never even got it. Send then when the movie was over I asked to speak to a manager after 10 min a girl comes over and just looks at me nods her head doesn't apologize doesn't do anything to remedy the situation just look at me and nods and says nothing. I was so annoyed at that point I couldn't wait to leave. We went out for a movie and a meal not movie and stale popcorn with bad service and it was all common sense normal customer service skills that people should be born with it wasn't rocket science. I was one of the first customers at IPIC in Boca and the service was great then and is still great now I don't know if I will ever go back to the one in Delray after our experience today there are no excuses for not getting our food when we informed our waiter more then once. read more

Good food and great service from the waitress. The buffalo chicken spring rolls are so good.

There are a lot of things right about the iPIC but the bottom line is it's way too expensive for individuals or families. Maybe if the food was good it would be worth it to see a $200 movie for a family of four. The fillet mignon sliders sounded good but tasted more like dog food. The service is actually great but the concept is flawed because it is so expensive to see a movie there. I have a strong feeling that this location will go out of business because it's a ghost town. I really want this theater to succeed because Delray needs this kind of thing. I really hope they're able to do the rooftop restaurant so they don't go out of business, but the current business model doesn't work because of lack of quality and astronomical pricing. read more

Great movie experience! Clean environment, friendly staff and delicious food. Look forward to going back!

This theater is beautiful and well equipped but very poorly run. I've been to the Boca iPic many times and see movies regularly there with excellent service. However, this theater is not run in the same manner. We waited 15 mins for a blanket and still have not seen anyone to order. When we asked for help we were told "just hold on" and "he will be right here" and "wait please". Then they discovered our service button also doesn't work. We will be headed back to Boca or another theater as this isn't worth the hassle. Hard to enjoy a movie when you can't receive service. read more

Terrible experience. Our server Kathleen was very rude and unprofessional. When she came to our seats to take our order she had her AirPods in which says a lot in itself, the service was beyond slow which was very disappointing, it took her over 35 mins to deliver 2 diet cokes, and she didn't even take our food order yet. When she arrives with our food 30 mins later, the movie is more than half way done, she spills some sort of hot temp sauce on my friends leg and doesn't even apologize. To top it all off we pay for the bill and she comes back and says the debit card isn't working, so believing her I hand her my credit card to scan, come to find out she ran the first card she claimed wasn't working 7 times and our bill came out to be $557.2 when it was supposed to be $79.60 when I told her that she charged the card that much she responds to say "that's not my problem" completely inexcusable and the manager was just as helpless, basically saying that it's the banks problem now! Completely unacceptable, do not take your business here read more

I don't know about other people experience but l went to this place last Night with my husband and we had the Best Atencion ever. Im giving 5 stars only because there si not other Way to give a higher rating. Our server name was Lindsay. read more

The theatre is very nice but god help you if you want a drink. You need to send a text and they will over charge you. $50 for 2 martinis. They asked if we would like to talk to management. IMO management is reflected by their service. IPiC, you better get better management. How to lose your customers in 10 minutes!!! Make me find you, over charge me, then tell me I am dumb. We will not be back. read more

The layout is terrible bathrooms are located on the 2nd floor. The main bar should be on the 2nd floor and bathrooms at theatre level. No Tanzy like Boca. Drinks were not prepared well. How does a bartender mess up a Tito's and club soda. Food was ok. Not worth the expense or experience. I will stick to Boca location. read more

I really hate to give a bad review. This place was a joke. The decor was stunning and theatre was nice. Service was horrendous! It wasn't even busy. Took forever to get drinks. They got the order wrong first time. Took another 20 plus minutes once we got the bottle. I ordered the $70 dollar bottle of champagne but when the bill arrived I was charged for the $100 bottle. Food took FOREVER and was definitely not the same caliber as Boca Ipic. They forgot to bring us small plates and took another 30 to fetch those. So we just stared at the food and spilled shrimp tacos all over ourselves. Pizza was awful. Popcorn was stale. Tuna lettuce wraps were the best thing we ordered.The bathrooms are upstairs so you miss so much of the movie while you are gone. Between my 3 friends we spent $300 for subpar food and service. That's just not worth it. They really need to take it up a notch. read more

DISCRIMINATION !!!! I love going to iPic and have been going for years but this specific location just ruined it for me. I got there the woman at the desk was very unwelcoming and rude I purchased my ticket with someone else because she didn't wanna help me, the woman that did help was also very rude and didn't answer my questions. then when I got to my seat I asked for a blanket when I ordered my food the server forgot I asked and I was sitting there freezing watching other people get their blankets then had to eventually remind him. When the movie ended I had a dead phone so I went to ask the man at the bar to charge my phone for 2 min so I can call my Uber I was alone and it's night time he was very very extremely rude to me and gave me his back then I went to ask the woman at the desk who helped with getting my ticket once again I was ignored. She was on her phone ignoring costumers, I then had to walk down the alley and go look for a bar to charge my phone. The worst part about all of this is I watched them talk to certain people different than they spoke to me. It's either my skin color, age, or tattoos but I got treated different from everyone else I walked out of there very sad and hurt. read more

I frequently visit the Boca Raton and North Miami locations and IPIC's new Delray Beach location did not disappoint! The artwork and theater design is amazing, every member of the staff is very friendly and knowledgeable, and the "pods" with leather recliners made us feel like we had the theater to ourselves! I will definitely be back soon to sample the menu. read more

Very clean, and relaxing. Comfortable seating and great staff. Parking garage is an added bonus along with the food and drinks offered both in and out of the movie theatre. Great location is walking distance down to Atlantic Avenue. read more

The absolute worst experience. I took my daughter to see a movie and have dinner. We arrived well before the start time and were the first ones in the theater. However, our waitress, Amy, took everyone else's order but ours before the movie started. We patiently waited, and one hour into the movie she still hadn't even come to our seats, even after pushing the light. After waving her down, she finally came over. We put the order in and all we ever received was water and then the manager brought the popcorn, but never received the meals. She never came back to check on us, refill our drinks, or anything. She did decide to bring a check about 5 minutes prior to the movie ending. I informed her we never even received our food and she rolled her eyes and huffed. I asked if we could please at least get refills and she said "you can get it yourself up front". I said I need a manager and she replied, "you can talk to him up front, too". And then proceeded to call me a b**** for no apparent reason, and in front of my kid. She then charged my card anyways for the meals (they hold your credit card on file when you put your order in). So we ended up having to go find food for my 6 year old at 9:00pm at night because she could noy be bothered to do her job. Worst experience I have had somewhere. It's a shame that establishments employ these type of people. To refuse to give water to a kid is disgusting. The manager seemed to be concerned with the way she treated us and said he will refund the charge that was not approved, but it hasn't happened yet, so we will see. Amy, you may want to find a new job if you cannot handle taking more than one order per night or treating people with respect. Also, stop stealing from people...not a good look. read more

I live in Weston and the movie theaters out here are horrible. We were celebrating my husbands 70th birthday and decided to have dinner in Delray and then stumbled upon the new IPIC! We have been to the Boca location a few years back with my granddaughters-but nothing compares! This location blew us away. From the service, to cleanliness, I recommend this IPIC over the others. As we walked Around the theatre every employee seemed engaged with guests; and all greeted and welcomed us in a friendly manner. Even though the drive is a stretch, this will be our new family theatre! Thank you! read more

We were so excited to go to the new Delray IPIC and could not be more disappointed!! Bathrooms r all the way on 2nd floor, decor is sparse n cheap looking. The pods are not comfie n I can't imagine someone tall even fitting comfortably! The food n drinks were ok. The only thing we liked was the valet area we will be back at Boca iPic!! read more

Terrible service. I asked for butter from 3 different people and it took half the movie just to bring. Tasteless popcorn. Our server was sweet. We ordered an appetizer and waited 20 minutes till someone finally brought us plates and utensils. By then the food was cold. Went to the restroom and all the employees were literally relaxing by the bar all on their cellphones, laughing and cursing. We ordered a bottle of wine, spent over $150 on everything and went to a late night weekday movie so we were the only customers in the whole theater and still received this subpar treatment. I work in the service industry and have never seen a more relaxed and lackadaisical work place. I'm a regular here so I will be giving them another chance, but if the service is anything like last time I will reluctantly take my business elsewhere. read more

I have been there everyday for this whole week, paid full price just to see if what I've heard was true. I prayed it wasn't . I've heard things from current employees, patrons, and my own viewing about the African American to Caucasian ratios when it comes to workers being underrepresented purposely specifically due to a racist manager named Justine. Aside from the food rarely being fresh when it arrived to me one thing I can't stand is discrimination, especially in this day and age. I am disgusted beyond belief. I suggest everyone who visits take a look and realize their approach to only hiring Caucasian people and people of the lighter species to work at the counter and bar is strategic , I urge you to not support it. read more

Did not like the fact that me and my wife waited about 20 minutes for someone to come and take are order. Had different waiters and waitresses. Look really confused about what was going on. Definitely not a favorite. Rather Boca ipic because they are more personable. Valet parking was a trick because they stated you could validate but still charge us full price after saying that it would not be. Not very friendly. Don't mind paying but don't say one thing and do something else. read more

Saw Endgame w my wife here. Beautiful movie theater! IPic never lets me down. The food was great and drinks were good. Service was on point as expected. If you go see a movie - IPic read more

They kept charging my card causing it to become blocked. One of the guys kept following me around mind you im black. It felt weird because no one else was being followed but me. Good movie spot but workers make me feel uncomfy. I went to the bathroom and the guy followed me there too. Felt really weird. read more

I love the IPIC in Boca but I really despise this one in Delray which is really sad since it's way closer. The parking is confusing and a joke. Paid parking on top of the expensive money ticket ok fine then make it easy to figure out, why does everything have to be so complicated with this place? Even the bathrooms, yep only on the second floor and I see they finally had to add huge signs on the 2nd floor to explain which side was which, what an asinine design. Just put a wall between the two already. ‍ Next the drink situation, some genius there decided not to include the shaker price for the El Corazon "Magarita" (typo on menu) so when you order one they just guesstimate the price. Which happens to be $35 by their estimation. Anyone who has had one of these shakers knows they're only good for two pours which at $14 a pop should be $28. The girl handling our bill actually said with a straight face that they hold 3 &1/2 - 4 drinks in each shaker. Nope not even close, plus they're filled to the brim with ice so you're lucky to get 1&3/4 drinks out of one. I've been going to IPIC since they opened and I either get the pitcher $48 (around 4 pours) or the shakers (2 pours) so I know exactly how much each one holds. Regardless, my only issue is don't charge me $70 for two shakers in Delray when the Boca location (accurately) charges me $48 for the exact same thing. Plus the parking in the garage in Boca is free and the staff at the Boca location isn't the least bit pretentious. So managers/owners if you're reading this, I'm a shareholder in IPIC. Bought my shares at the grand ole price of $18.50 per share because I love going to IPIC. Your stock went down to 52 cents not because you don't have enough reclining seats but because of your prices and you nickel and diming everyone. If you want to become profitable again - it's simple - don't do that. Get back to your core values and make going to the movies enjoyable again. 3 stars only because the movie was good. Rant over. read more

My husband and I took the drive up to Delray Beach to have a nice date night and go to IPIC. I must say this was a wonderful experience for a date night and I will absolutely be going back. My waitress was wonderful and prompt, anytime we needed anything she was right there. The movie was wonderful, the seats and the theater were clean, and it was an amazing time. We will definitely be going back. read more

I was a little apprehensive about what this new Ipic experience would bring due to some of the reviews that I had read. So I had to leave my review because I had a wonderful experience! My date and I had such a good time we even stayed for a double feature. That was a first for both of us. Marcus was taking care of us for the evening and he couldn't of been more accommodating and wonderful. The service was on point along with the popcorn. I thought the tempura green beans were better than the ones serve at the Boca location. Lobster roll was delicious as well. read more

We have previously enjoyed going to iPic in Boca but this iPic is really a poor example of the iPic brand. The service tonight was terrible. They were slow, the food was cold, it took 4 times to get a side of dressing. We asked for the manager twice- they never came. I don't know if we'll ever go back. Take my advice- go to the Boca iPic if you want a great experience- the delray iPic, although beautiful really fails at being upscale. It was awful tonight. read more

Wow, that was by far the worst movie theater experience I've had anywhere, ever. Starting with parking, the sign tells you to park on third level but everywhere we saw signs that tell you to pay for parking which we did. When we informed them of the lack of free parking they said to take it up with the parking company :-/ after trying to make sense to three employees I was able to wrestle a $5 gift card to cover the fee. With 20 mins to spare we went to the bar for a drink. Bartender took 10 mins to prepare an awful cocktail. Then we entered the theater, the pod and chair seating was hard and plasticky, chairs not comfortable and missing "blanket" that we paid a premium for. I tried a second cocktail and it was worse than the first. The shrimp tacos were bland and dry. No utensils. Ladies room is down the hall, across the lobby, up the escalator and down another hall tucked in a back corner. I spent $120 for this? My tv at home has way better picture quality and sound. Won't last... read more

I visited the Delray Ipic last night and was a bit underwhelmed. Some of it is expected with a new operation, but some of the negatives could have been avoided. Parking was easy enough as the mixed-use building allows for theater-goers to park free of charge in the garage. This ipic location has privacy pods around each pair of seats, which is a nice touch. I was very disappointed, however, that the seats were not comfortable at all - they are more of a leg extension then a true recliner chair (here's lookin' at you Ipic Boca because I know you are planning to install the privacy pods...please don't use the chairs they have in Delray). As other reviewers have mentioned, the layout of this place leaves a lot to be desired. All the theaters are on ground level, yet you have to take an escalator up to the second floor to use the restroom. Poor choice of design. Now for the service, which is where this theater really fell short. They were out of two menu items that we wanted (how can this happen after just opening). Despite pressing the button, no one ever came to service us, so we had to go out of the theater to bekon someone to come and take our order. The popcorn was not served until 15 minutes into the movie. We asked for extra limes for our sangria 4 times but never received the limes. Food took an hour from order to be delivered to the seats. I'm sure the place will succeed given its location, but they need to up their game in the service department. read more