i have had really good interactions with 3 different physicians and staff here. Though I hope not…read moreto need to return, if i have needs, and I'll happily go there

Some of the MDs are average, a few seem good, others bad. The reception crew who calls for appts…read moreand such are generally rude, abrasive, and ignorant. The make lots of mistakes, and blame you. The scheduling is hit or miss - if you schedule an appt, they may not honor it (and blame you for their problem). Their reviews are all fake (except on yelp). One can easily tell when an MD has 50 + reviews and all 5.0 stars. And a different review site has another 40+ reviews, also all 5.0 stars. Real top docs only get 20 or so reviews after 20 years practice that average 4.5 stars.

Dr. Skolnik is both friendly and brilliant. You can tell he's been doing this for a while, and he…read morealways takes good care of me and my skin. He is also fairly easy to get an appointment with. The office is friendly and helpful as well, which made coming in as a younger patient easier as I learned to navigate the world of healthcare and insurance.

I will never go back here. They make you keep a credit card on file so they can charge you as they…read moresee fit. They scheduled my appointment a year in advance. Didn't call with a reminder and then automatically charged me $75 without warning for missing an appointment. Sent me a rudely worded letter informing me of the charge and on the letter they stated they called me twice. I was talking to my husband and he figured it out that they called his cell but his phone flagged as potential spam so he never listened to the message. I called and they wouldn't wave the fee. Just said they have a service that makes the calls and they don't know what to say. Clearly it's a silly mix up and there were mistakes on both sides so I would expect some understanding. But nope so I won't be back.

If I could give zero stars, I would -- a million times over!…read more It's very rare that I take the time to write a review, but as a responsible parent and citizen, I feel I have a duty to share the horrific experience I just had at APDerm. This was my second visit to the office for my daughter's scalp psoriasis. The first time (in March), we saw Dr. Brandow Rowe -- he was professional, though not particularly warm, and unfortunately his treatment didn't work. Wanting a second opinion, I scheduled an appointment with Dr. Peter Muz. I was surprised I could get an appointment within three days -- now I understand why. Please, avoid him at all costs. Dr. Muz began showing me pictures of patients whose conditions had supposedly improved after just one injection of a medication. When I asked what the medication was, he refused to tell me, saying, "You don't need to know the name -- it's just efficient enough." I insisted on knowing what he planned to inject into my daughter's scalp so I could research it first. He responded aggressively, saying there were no side effects because it wouldn't be given intravenously. When I firmly asked him to write down the name, he scribbled something illegibly on a sticky note and said dismissively, "Alright, make your research, I'll come back." As a patient, I know it is my right to be fully informed before any treatment. His reaction was unprofessional and completely unacceptable. He then left the room abruptly, nearly slamming the door, after roughly handling my daughter's head while examining her scalp -- wearing a glove on only one hand. Even my daughter noticed, asking the nurse (who was kind and polite) if the doctor was always like that or just in a bad mood. The nurse quietly replied, "Unfortunately, that's just how he always behaves." When I got home, I researched the medication -- triamcinolone acetonide injection -- and found numerous possible side effects: nausea, vomiting, rash, glaucoma, allergic reactions, and more. I understand that all medications carry risks, but as a parent, I have the absolute right to know what's being administered to my child and to make an informed decision. If Dr. Peter Muz dares to bill my insurance for this appalling consultation, I will absolutely dispute it and report him to the medical board.

I was a loyal patient of APDerm's Dr. Abby Hochberg, who found a tiny patch of skin cancer in the…read morecorner of my eye. Her sharp eyes probably saved my eyelid. BUT even though I schedule my next annual skin check a year ahead, it's almost invariably canceled and rescheduled. This year (2025), my Sept appt got moved to August then moved again from the Concord office to Marlborough, 30 minutes away. When I said no, I was told that the next available appts with Hochberg in Concord were in March or December 2026! I told them I was done.

Dr. Muz has looked after my skin for many years--through an anxious diagnosis, successful procedure…read morethat cured it, a separate Mohs procedure, and endless skin checks. I find him to be focused, detailed, analytical, very knowledgable, and an excellent and kind communicator. I totally trust him and have referred friends to him. The office staff has been great in all my interactions with them.

If I could give zero stars, I would -- a million times over!…read more It's very rare that I take the time to write a review, but as a responsible parent and citizen, I feel I have a duty to share the horrific experience I just had at APDerm. This was my second visit to the office for my daughter's scalp psoriasis. The first time (in March), we saw Dr. Brandow Rowe -- he was professional, though not particularly warm, and unfortunately his treatment didn't work. Wanting a second opinion, I scheduled an appointment with Dr. Peter Muz. I was surprised I could get an appointment within three days -- now I understand why. Please, avoid him at all costs. Dr. Muz began showing me pictures of patients whose conditions had supposedly improved after just one injection of a medication. When I asked what the medication was, he refused to tell me, saying, "You don't need to know the name -- it's just efficient enough." I insisted on knowing what he planned to inject into my daughter's scalp so I could research it first. He responded aggressively, saying there were no side effects because it wouldn't be given intravenously. When I firmly asked him to write down the name, he scribbled something illegibly on a sticky note and said dismissively, "Alright, make your research, I'll come back." As a patient, I know it is my right to be fully informed before any treatment. His reaction was unprofessional and completely unacceptable. He then left the room abruptly, nearly slamming the door, after roughly handling my daughter's head while examining her scalp -- wearing a glove on only one hand. Even my daughter noticed, asking the nurse (who was kind and polite) if the doctor was always like that or just in a bad mood. The nurse quietly replied, "Unfortunately, that's just how he always behaves." When I got home, I researched the medication -- triamcinolone acetonide injection -- and found numerous possible side effects: nausea, vomiting, rash, glaucoma, allergic reactions, and more. I understand that all medications carry risks, but as a parent, I have the absolute right to know what's being administered to my child and to make an informed decision. If Dr. Peter Muz dares to bill my insurance for this appalling consultation, I will absolutely dispute it and report him to the medical board.

Very disappointed with results and customer service. After being initially happy with the skin care…read moreproducts that I purchased, I spent thousands on BBL laser to remove dark spots on my face, arms, and chest. After three treatments, my arms and face look worse. My face has brown patches that were not there before. Many spots on my arms got darker and never came off. I approached them and was told that they never told me a number of treatments and it could take 3-4 more treatments to work. However, when I was in the office, I was told that I would want to do three treatments, because if I did anything less, my arms would be splotchy. I would never have begun this process if I thought the cost would be potentially double. I let the owner know that this was never disclosed, and she did not reply. She just forwarded my email onto someone else who told me the owner was on vacation for a month. On top of that, after one of my treatments, I was bruised badly. The owner told me that this was not a bruise and is normal. Yet, four months later, I still have remnants of a bruise on my chest and I have to go elsewhere to spend thousands to fix what was started on my arms.

My sister recommended this place to me and I am so glad she did. I had an appointment with Meaghan…read morea couple weeks ago. She was so friendly and took the time to answer all of my questions and concerns. She was extremely thorough with explaining everything she was doing during my procedure (I was getting Botox). She also gave me excellent advice on what to expect after the treatment. She did an amazing job, and I'm already telling everyone to go see her and the rest of the amazing staff at Face Forward. That one visit just gained them a loyal customer for life!

Joined the Program several months and have been undergoing the process to have Gastric Bypass and…read morethey have been great the whole time. The nutritionists, People at Reception, Drs, Aides, Everyone is a joy to work with & I would recommend this program to anyone who is battling with their weight and needs to get on the right page. However, Yelp prob not the best page to review a weight loss clinic as Yelp is part of the reason Im soo big in the first place, LOL... But Im going to get it all together & get my life in order & be healthy for my boys!

Surgeon is fantastic with terrific bedside manner. There is no implicit or explicit judgment around…read morebeing a person of size and office is accommodates larger people with wide seats and restroom in the building is very large as well. Front desk staff detract from the benefits of the clinic, with poor service, rude manners, and HIPAA violations. Excessive gatekeeping and calls of clinical concern have gone without a return call from a clinician for up to 4 days.

Five Yelp Stars for the Foot and Ankle Service at Massachusetts General West, Massachusetts General…read moreHospital, Dr. John Kwon, and his physician assistant, Patrick Maguire. Dr. John Kwon, MD (MD!, not DPM), is an expert, Fellowship trained Foot and Ankle orthopedic surgeon, who exudes expert, state of the art, compassionate care. Dr. Kwon surgically repaired a complex foot condition of mine, and, here I am, six months post-op, and I so regret not having my foot condition repaired, years prior, by Dr. Kwon. I am grateful to an MGH orthopedic surgeon for referring me to Dr. Kwon. Dr. Kwon's Care Team includes a Physician Assistant by the name of Patrick Maguire, who is a superb clinician, as well. Dr. Kwon and Patrick Maguire function as a very cohesive team, and collaborate closely. On the day of my surgery, Dr. Kwon updated Patrick Maguire about what he discovered of my condition, in the operating room, while Patrick was seeing patients in the Foot and Ankle clinic. I saw Patrick several hours, later, as we were leaving Day Surgery, and Patrick had already heard about my surgery from Dr. Kwon, even though Dr. Kwon, and Patrick, were in two different places. Dr. Kwon's support team, in the office, two, very caring ladies, are superb; they are as caring, as they are professional, and efficient. I am confident that I could not have found a better foot and ankle orthopedic surgeon, than Dr. Kwon, and Dr. Kwon's team, and the Day Surgery Team (including nursing and anesthesia) are absolutely superb.

The hospital itself is good. The building is clean and well maintained, and there's adequate…read morestaffing. A family member received care here, and everything was beyond our expectations. The garage, however, is a hot mess. We entered the garage from the street entrance to go left to the green building. Then you find you're actually at the blue building entrance. This requires an elevator to the 4th floor then a bridge to the green building on foot, then to whichever floor in that building. Unfortunately, upon entering the blue building from the parking lot, there are no signs to inform you. We happened to see a janitor and asked him how to get to the green building. Wouldn't it make more sense to allow you to park near the green building? Too confusing.