Poochie Barber is great. They do an amazing job and my dogs are always excited to see the staff…read more I have been using them for years first for Shih Tzu and now my Bernadoodle. I advise you to book your appointments well in advance as they are usually fully booked out for months.

I love the staff. They are very caring and professional. I never have to worry about leaving my…read morepoodle Miss Izzy, I know she is in good hands.

Very friendly staff and everyone is great. They went above and beyond to make sure my foster was…read morecomfortable. Best place for dog grooming.

I have to say this is just what I asked for. My Mia has an eye problem that requires daily drops…read more Vanessa listed to everything I needed done. Mia is absolutely perfect!! I recommend this place right down to leave her hair to grow a top knot. With all the restrictions she still looks like a Shih Tzu Beautiful job !!

Both of my dogs are long gone now, but I realized that I had forgotten to leave a review for this…read moreplace. They are great. We would always book an extra large suite with patio access allowing the dogs to go in and out of a doggie door all day long and they had plenty of room within the suite and would have some yard/playtime, depending on their temperament. Every suite door has a paper with all the details about your animal and any special dietary restrictions or temperament issues so anybody dealing with your dog knows what's up before they even approach them. Our dogs were always happy when we picked them up.

TLDR: Pros: The staff is awesome; if you have a non-friendly…read morepet; splurge for the patio; great with medication; ongoing communication as needed; double checks preferences/needs at check-in Cons: 11 am checkout Shelton is not dog friendly and loves being outdoors, so I was looking for a place that provided similar comforts of home and lots of interaction. And a place that can handle all his medications. After several failures, I was referred to this location through Shelton's adoption center, One Tail At A Time. He has never been so calm and chill, leaving boarding, too bad I missed a video opp! Typically he is all ball of anxiety, this is also the first time he's gone straight to sleep after arriving home!! Checking in, the staff said, "if you don't hear from us, that is a good thing." I was a bit skeptical, but that was a true statement! They called when something was right with his poop when there was extra medication in his bag and to inquire about his toys. I appreciated the ongoing communication, and judging by the report card, he loved the team. I was side-eying the $88 a day (with a private patio), but it is worth the price (esp if your pet is non-animal friendly). The basic suites are spacious for a short stay.

Cheese!! They like coming here. Good prices. Scheduling was easy to manage online.read more

I have taken my dog here a couple times and have never had an unpleasant experience until…read moreyesterday. I told the girl I did not want my dog shaved. I said cut his hair short but no shaving. They shaved everything off my dog and didn't refund me. I'm absolutely livid. That girl clearly is not competent enough to be working there. Will not be going back.

When I used to go there decades ago it was a top notch dog groomer! At the time I had a miniature…read moreschnauzer and once he was groomed he looked so good even HE didn't want you touching him! No joke!!! I haven't been there as I said in decades but if I lived closer I would definitely revisit them to see if they still provided the same excellent service!

Don't take your dog here, these ladies hit and cut our little furry baby's. After a few times I…read moretook my dog there she will be somewhat depressed/sad sitting in the couch for the rest of the day and part of the next one. Second time I tried, once we walked in she started shaking instantly. I wish she can talk to tell me what they did to her in that place. New place is on 55th and Pulaski, I take her there since then and no issues. She doesn't shake, and she'll be fine just the happy dog she is.

First time cat dad here…read more Ever since adopting from the shelter, I don't think my cat has been properly groomed beforehand and I was nervous to do it myself so I reached out to Purrvana and Lauren was able to help and exceed any expectations! Lauren kept me updated regarding arrival time and she did such an amazing job on Autumn. I was surprised the grooming was done in under an hour and now Autumn is looking fresher than ever. One thing I appreciated was the report card after and the photos! Thanks again Lauren!

This Saturday, 10/18/25 Lauren, did a wonderful grooming for my Persian cat. As always, she makes…read moreeverything easy and the communication flows. Lauren, is more than a groomer, she is a technician that understands all aspects of your cat. Even better, she just had the Opening of a Pet Hotel in Chicago, that is very nice and well planned for the well being of our cats when we are away.

Great service and super friendly staff. I had a hard time…read morefinding a place close to home and that would take my dog on a decent time frame. They are awesome!

If I could leave a million stars I would! Janett & Katie are AMAZING! They take their time with my…read morefur babies & they know that my dogs needs to GIVE hugs & kisses when they're feeling anxious! They remember what every dog likes and needs in order to feel relaxed! They are sweet and caring to both dogs and their owners! Above and beyond every single time! When my dogs come here they KNOW they're going to be treated well & know that mom is going to get them whatever treats they want! Always a large selection of toys, treats & chews for them to choose from! Never would I ever take my doggies anywhere else! Book appointments in advance! They are loved and therefore busy busy, like all the best places are!!! Love love LOVE! Can't say enough!

Sad we didn't even get to try this groomer out. Took our…read moredog for his 10am appt and no one was at the shop. Tried calling a few times and left messages. No call back! Worst customer service ever! Deserves NO stars.

First time here. And I've got to say absolutely awesome! Kelly is a great groomer, and loves the…read morejob she's doing. She did a fantastic job on my girls. Very friendly staff. So if you love your fur baby take'em here to be pampered.

I took my little dog Cocoa in for a bath and cut, she was a little matted in a couple areas. The…read moregroomer Hailey cut her very low which I didn't want her cut so very low, but I can live with this it will grow back eventually. She did nick her on her left side, her face is unevenly cut, there was also a circular piece of matted hair hanging from her tail. I've called a couple times was giving the run around told a couple times that I would get a call back but nothing has happened. Looks like I may need to find another groomer.

Oaklawn, IL Rude and racist in my opinion! I was late for my grooming appointment. Clerk barely…read moregreeted me but smiled and warm to a white woman before me. I was asked if I had an appointment!! I called to let them know I was running late‼Then I was told I had to be rescheduled. I spoke with the manager and nothing changed. I left and will never return!

I sooooo wanted this to work out because the location is convenient! Plus, my neighbor with sister…read moredogs wanted to follow if it worked out. It did not. The shop itself is nice and convenient parking. However, my experience was not good, with those same issues others have mentioned. And she cut skin off my dog's face.

I was looking for a groomer and came across Pristine Pets By Gretchen. When I called she was very…read morenice and professional. I brought my cavapoo in for a trim and Gretchen did an excellent job and also gave me some helpful tips on maintaining his coat of hair. Very nice experience and I look forward to bringing him back for future appointments.