This firm went from exceptional to completely unprofessional overnight…read more I stayed with them for years solely because of Sam, who provided outstanding service. After the ownership change, it's clear that level of care is gone. What replaced it is a rigid, impersonal system that treats clients like transactions rather than relationships. They failed to notify clients of a major policy change regarding tax extensions until just days before the deadline--putting me at risk of non-compliance. When I raised concerns, their response was essentially: "This is our policy now, and if you don't like it, go somewhere else." No accountability. No attempt to fix the situation. No access to leadership. Just scripted responses from a support team. For a firm that benefited from years of loyalty and referrals, this is an incredibly poor way to treat clients. Avoid. UPDATE IN RESPONSE TO OWNER : Your response proves my point. After years of automatically handling my extensions, you changed the process right before a deadline, offered no real support, and told me to pay $240 or figure it out myself. Had I not followed up, I could have been penalized -- and now you're trying to turn it around and frame it as my fault by calling me "not engaged." After years of loyalty and referrals, this wasn't a transition -- it was a downgrade to a transactional model.

Chris at FlexTax has been my tax advisor for about three years now, and I can't recommend him…read morehighly enough. He's incredibly thorough and detail-oriented - he double and even triple checks everything to make sure your return is accurate and that he has all the right information. He's also very responsive and flexible with scheduling, which has made it easy to fit tax meetings around a busy workday. Chris really shines with more complex situations. He specializes in startups and equity compensation (ISOs, RSUs, etc.), as well as investment portfolios, so if you work at a startup or have a more complicated tax situation, you're in great hands. He takes the time to walk through everything, explains complex issues clearly, and makes the whole process feel much less stressful. He goes above and beyond by looking at prior years and making amendments if necessary to put you in a better position for future tax years. I originally started working with Chris based on a friend's recommendation, and after three years as a client, I'm very glad I did. If you're a startup employee or founder, or anyone dealing with equity and investments, I highly recommend Chris at FlexTax.

The gift that keeps on costing. We have had a terrible experience working with Georgia Rogers and…read moreher team at this organization, apparently bought by another group now. The mistakes that they made keep coming back to haunt us and cost tens of thousands of dollars. They should have been responsible to pay the fees and penalties that were a result of their blatant disregard, incompetence and just flat out sloppiness. But instead they just ignored our messages completely. Still haunting us after 5 years.

Ms. Rogers is kind and well informed. She agreed to do research for my complicated case with a…read morekind voice and support. She spent great deal of time researching my issues that had been going on since 2014. I greatly appreciate her wisdom and kindness. I recommend her highly. Thank you

Gary is extremely knowledgeable and stays up to date in his education which is extremely important…read moreto me. He listened and provided answers to immediate concerns and met all expectations (and then some!). Highly recommend Gary to anyone who is looking for an expert in the finance/tax planning field.

I had a 15-minute introductory consultation with Gary, and I cannot recommend him enough. As a…read morefirst-time small business owner, I was completely overwhelmed by the whole sole proprietorship transition. Gary was incredibly patient, helping me navigate my confusion regarding 'cash basis' accounting and clarifying why my specific contracted work resulted in a W-2 rather than a 1099. ​What impressed me most was his honesty; he explained that my current tax situation is simple enough to handle via software and encouraged me to save money by filing myself this year. He even provided AI-generated notes from our call so I could stay present in the conversation instead of scribbling notes. If you want a CPA who is knowledgeable, tech-savvy, and has high integrity, Gary is your guy

They have poor customer service for small businesses. The invoice I received for business taxes…read morewas outrageous. Try calling the office and it is nearly impossible to contact a "Live Person." I have been waiting for several weeks for a response to my business taxes. I would NOT recommend Olarry to any small business.

Warning - do yourself a big favor and do NOT have your taxes done here. We've been a client for 2…read moreyears now. The first year went fine but this year has been quite shocking. Our taxes were done by someone we weren't told would be doing our taxes, communication has been terrible, we've sent multiple follow up emails with no response, and still can't get ahold of anyone. We were sent an extremely high invoice for doing our taxes that were quite simple. Will never return and unfortunately we're still in the process of trying to get an answer from someone.

This shell company is the work of one man, Christopher R. Jacquez, and he is either a flake, a…read morethief, or both. I think I found his ad on Craigslist originally earlier this year when I went looking for someone to help me with my tax preparation and debt negotiation. I met him once to give him my paperwork and get started with things and he seemed like a nice enough guy. Then when my process went nowhere after sending him a $300 retainer I got cold feet and decided to take my business to someone more competent. Good thing I did. It took me over a month to get my tax papers back so I could turn them over to my new preparer. Then, after politely asking for some sort of refund from the original retainer payment, (since he did no work for me whatsoever) he continually assured me it was forthcoming. It never came. I don't believe it ever will. I just hope I can dissuade anyone else from hiring this "firm". I tried looking up whether or not this company was reputable beforehand and I couldn't find peep about them. Now, I hope to make it known to anyone else doing such research to stay away. Etaxrelief.com ripped me off, plain and simple. And in my humble experience Christopher R. Jacquez is not a man of his word. Please think twice before hiring him.

Great professional tax advisor. Put my mind at ease and stopped sleepless nights. Stopped third…read moreparty collection agency from harassing me. Would highly recommend! Five Stars!

My review is for Janet Cho, Enrolled Agent. Janet has been preparing my taxes since 2018. Last…read moreyear, it appeared that I owed an unexpected large payment that was the result of an incorrectly issued 1099-R. She went above and beyond assisting me with pulling the paperwork necessary to prove that I didn't owe taxes on that distribution, and filed the taxes to calculate a refund instead of a payment (the agency refused to correct the document). She is extremely knowledgeable and communicates what is needed to ensure the minimum tax liability concerning transactions that would impact capital gain/loss. I highly recommend JC Tax Services LLC.

After some dissatisfaction with our tax preparer, my wife and I searched for a new one. Following…read morelocal recommendations, we interviewed Janet Cho of JC Tax Preparation and left that meeting highly impressed. We found an individual highly articulate, knowledgeable, and bright. Within two weeks, our returns were ready. In our second meeting with Janet, we became joyfully impressed! Finding deductions our previous man had missed, Janet earned us large refunds from both the feds and the state. And, she had sage advice for us going forward, making herself available to answer questions throughout the year. I can't recommend Janet Cho more highly. If ten stars were available, I'd give her that. My only regret is that we didn't find Janet Cho years ago.

I had a complicated tax situation in 2025 involving multiple streams of income (1099, W2, 401k…read moreconversion, etc) and though I made quarterly payments, I knew I was going to need an expert to help minimize my tax bill. I learned about EAs from a community whatsapp and went in search of one. After looking for several weeks and reaching out to a few, it was Phuong's rapid response (by email and phone) and his kind demeanor that helped make my decision. Overall, working with Phuong was straightforward. After agreeing on an estimated cost, Phuong invited me to a secure portal to upload all of my documents. Alongside, Phuong provided a checklist to help guide all of the files/info that you should consider uploading. This was very efficient and helped expedite the process. From beginning to end, it took only a few weeks. It would've gone much faster, but I was delayed in uploading documents, so I caused the delay. Alongside, Phuong answered one-off questions as needed and quickly. And I had a lot of questions! But Phuong was always willing to help. The best part? Phuong confirmed I was actually owed a refund. I was stunned. Is there any better result than that? Of course, this means my quarterly payments were on target, but I'm not sure I would've reached the same result on my own. I can't recommend Phuong enough. He was fast, friendly and importantly, secure. I am certain I will be working with Phuong for all of my tax needs moving forward. Thank you Phuong!!

Phuong was extremely responsive, knowledgeable, and followed up without any extra action on my…read morepart- which I really appreciated given how terrible it feels when you have started a process with someone and you have to constantly reach out to get a response! Phuong was a professional throughout the entirety of the process and guided me through calculating and the actual process of paying off quarterly taxes with patience and kindness. He also gave me an estimate of the price before conducting the service and was very transparent. Highly recommend if you are starting your own business!