This is the second time I've needed to go to Time & Time again... Both times were excellent service…read morefair value for the price and easy to deal with... I had a cheap clock that was my father's updated for my youngest child... And a more intricate wall clock that was restored and repaired both like new! If you're wondering whether or not to go here no more great service for sure

For some reason Yelp removed my previous review, I'll try to post it again…read more I usually not writing review, but I'm so glad I found this business and have to share it with others. I was looking for someone to fix my antique cuckoo clock for a long, long time but no one was able to fix it. Vladimir was able to get our clock working again, he is very knowledgeable person.

Made a quick stop for a repair. I've seen this place but never stopped in before…read more April welcomed us and was able to do the repair immediately! Mind you, it was minor and even then, I thought we'd have to leave it. It is a lovely jewelry store with some beautiful items! We browsed while waiting on the repair. April was done quick and the cost was reasonable. Thank you April, and Leonard's Jewelry! We would surely come in again and recommend you!

I went in to Leonard's the last week of July to get a battery replacement on my mother's watch. My…read moremom passed away recently and her memorial service was the following week in southern IL. I wanted to wear the watch in her memory. I knew I wouldn't have much luck getting a replacement down south and I was in a hurry to get packed and on the road, so called Leonard's. They were closing in about 30 minutes, but I was a bit desperate and asked if I could stop by. The woman on the phone was so incredibly nice and said she could get me in despite having other customers at the time who were being serviced. She mentioned there is a battery shortage, but she'd see what they could do. I ran over and leave Chiluba they had the right battery. They got my moms watch done in maybe ten minutes. Both the women were so sweet, considerate and friendly. They were very attentive to the other customers and I could see that they truly care about their business. The one woman even showed me how to change the time and date on my moms watch and carefully instructed me so as not to break the turner. They both asked me about my trip (I didn't mention it was for my moms memorial), and about the area I was headed to and then wished me safe travels. I can't thank these two women enough. They have no idea how much it meant to me to be able to wear the watch and that their kindness put my distressed and saddened heart at ease even for a few minutes. Thanks ladies! You made my entire week better than you could ever know.

At first Cesar was responsive. And then getting an appointment became impossible. He would…read morepromise to get back to me and never did. Finally, he just ignored my calls. I found another firm that was quick to respond and did the job. I would not recommend The Clockman.

I chose this person because of the rating and response from people. Unfortunately, the experience…read morewas not that great. When we first started talking and attempt to set up an appointment for a time. I was told any time after 11am. So I showed up around 230ish and no one was home. So he tells me he on a service call and his wife will be back in 20 min. Or so. So after coming back I met his wife to do a drop off. She told me that her husband will contact me with in a week or maybe less. Well a week went by and no answer. So I called the guy wanting to see where he was at with the clock. He tells me he on a service call and he'll call me back in 2 hours. Two hours went by and no call back so I waited. Another week goes by without a peep from him (now 2 weeks in) so I call again to see were he at with the clock if he even look at it yet. he tells me that he busy on another service call and he'll have the estimate the next day around 6-7 pm I said okay and waited. And of course the next day came and no respond. Yet again another week goes by without a peep from him. So three week has gone by and I had gotten no answer from him if looked at the clock, on what's wrong with the clock, what it will take to fix the clock, how much it would cost, and how long it will take. Nothing at this point, I still haven't even met this guy yet either. I get it if he's busy but communicate that with the person. Maybe actually be there to meet the person at the beginning And don't tell people you're going to do something and not communicate. You made me feel like I just gave a con man my property. The only good thing was I was able to get my clock back without a problem.

Complete rip off, they like to send disclosures after the fact when their technician screws up, and…read moresay they aren't responsible. Never once did they try to make it right. Horrible business

Tiffany was very helpful and delivered right away. We love our GE washer and dryer with a one year…read morewarranty for $1150. The delivery man, Cornelius was amazing and hauled away our old appliances down a flight of stairs like a real professional.

Juan was so helpful in giving me a detailed valuation on some jewelry that I am gifting to my…read morerelatives. I called first and he said come right in and it took him about 20 minutes to evaluate 2 diamond rings while I watched and waited. His charge was minimal and I appreciated how he paid attention to detail. Would highly recommend! Thanks Juan.

Super impressed! I shopped around, starting and ending with Lake Zurich Jewelers and they knocked…read moreit out of the park. I went here for my wife's engagement ring and was so happy with the quality and customer service that I also purchased two wedding bands, and a pendant/necklace. Each item was completely custom. We were working with a tight deadline a couple of times and they delivered each time. A big thank you to Juan Sr., Juan and Carlos for working with me through this very special purchase. An overall great experience. Real jewelers. Real people. Real quality,

What an amazing jeweler! I needed my mom's engagement ring resized so I could wear it again. I was…read moreworried that the band was too thin from over 50 years of wear and tear. They assured me it would be good as new! They were right! I am over the moon with how beautiful it turned out! Thank you for taking such good care of my most precious sentimental piece I own!!

Some time ago we brought our $10,000 + Piaget watch to Timothy Grant Jewelry in Lake Zurich, IL for…read morea simple battery replacement. Although we did not know it at the time, the person who helped us broke two of the four screws that hold the back of the watch on. The person then handed us a small plastic bag containing the parts that used to be the watch. She said we would have to send the watch somewhere to be fixed. We then wrote a review of the incident on Yelp. A representative of Timothy Grant Jewelry called and asked us to bring back the bag of watch parts for repair. We came back with the bag and Timothy Grant Jewelry "repaired" the watch and asked us to take down the Yelp review, which we did. We paid for the new battery and left the establishment. This month the watch needed a new battery. We took the watch to a reputable jeweler. When he opened the watch to replace the battery, he told us that 2 of the 4 screws that hold the back to the watch are broken and the heads of the screws were glued in to present the appearance that the watch is whole. We then attempted to communicate with Timothy Grant Jewelry to resolve our issue. There has to date been no response from Timothy Grant Jewelry. We have had three negative experiences, first he broke the screws that held our watch together and handed us a bag of parts that used to be our watch, second he claimed he fixed the watch but fooled us with a fake repair by gluing the heads of screws to the watch, third he would to respond to us in any way to resolve the issue.

"Shirley and Tim" have repaired many jewelry pieces for me. It is also my "go-to" store for new…read morejewelry at fair prices. TC is in Vernon Hills Illinois.

He did a wonderful job on my rings would recommend T C Jewelry in a heartbeat . Taking my jewelry…read morefor an appraisal.

I had my wedding ring upgraded by Village Jewelers. They were fair in price and excellent in…read moreservice. This family run business is a gem. My new ring is stunning and I'm so thankful I went to Village Jewelers.

If I could leave less than one star I would. Barely got my…read morefoot in the door before I was being interrogated, with questions about what I was doing there, I told the old man (I think he was the owner) that I was looking for an engagement ring and without thinking twice he told me that they didn't have any for me, I told him that I wanted to go in and also see other options that I was interested in buying, then he told me that they did not have any of the things for sale for me. What makes me think is that I say it because of my skin color or maybe because I'm Hispanic. It has been one of the most racist moments that I have gone through in my life.