I have a very busy schedule and New Account Manager Kate Runkle went out of her way to show me the…read moreproperty during the brief window I had available. After submitting my application I had quite a few questions, and Leasing Specialist Rosalyn McCarty was always quick to respond and consistently professional. The online property listing was comprehensive and easy to navigate, and when I saw the property in person, it matched the listing exactly. From my experience Tiner Properties is top-notch.

I had one of the most frustrating rental application experiences I've ever dealt with…read more I submitted an application for a property and paid the application fee, even though they already knew there were multiple applicants. They still encouraged me to apply, only for the process to turn into a complete mess. Once they started "processing" my application, everything became painfully drawn out and disorganized. Over the course of the process, I sent 30+ emails because they kept requesting information one item at a time, instead of providing a clear list upfront. Then they claimed they were having email issues and asked for the same documents repeatedly , more than once. Communication was terrible. You can't even speak to a real person. Their voicemail literally says not to leave messages, and the leasing agent Rosalyn Mccarty, I dealt with was rude, unhelpful, and eventually started ignoring my emails altogether. After wasting so much time going in circles, I withdrew my application. If this is how they treat someone who's actively trying to rent from them, I can't imagine how they treat actual tenants once you're locked into a lease.

You know it's going to be a good company when it's one property manager giving another property…read moremanager a 5 star review. Gabe and his team at Allegiance are so easy and great to work with. It's been exceptionally hard to find help with some properties in the Sacramento area that I can't manage myself. During my initial search, most of companies I talked to in the area over promised and under delivered. From the first call, it was clear that they were lacking professionalism, industry knowledge and some never even called me back. I do have high standards of course as I myself have been doing the job for 10 years but I couldn't believe the experiences I was having with these other companies. When I finally found the Allegiance team, I was so relieved. Not only are they great at what they do and got these properties rented quickly, they are just fun to work with and very down to earth. Their knowledge, professionalism, fair pricing, and outstanding customer service also set them apart in the industry. They will continue to be my first choice in the Sacramento area and I can't recommend them enough. Thank you Allegiance Team! Highly Recommend!

My partner and I were very interested in renting one of the properties listed by Owen's Property…read moreManagement, but unfortunately our experience has been frustrating from the start. We've been trying to get in contact with them for about a week and a half through calls, texts, and even by visiting their office in person, only to find out that no one is actually there. The contact information listed online didn't seem reliable, and we were given different numbers to try instead, which only added to the confusion. I do want to highlight that Adam was great, he was responsive and got back to us in a timely manner. However, he isn't able to assist with property-specific inquiries, so we were referred to Jesse multiple times. Despite being told on more than one occasion that Jesse would reach out, at one point even the same day, we never heard back and were left waiting days without any follow-up. At this point, I can't imagine the amount of loss occurring due to this kind of lack of communication. Since then, we've moved on and are now working with another property management company and are in the process of signing. Overall, this experience has been disappointing, especially when we were genuinely interested in moving forward. It made the process unnecessarily stressful and left a poor impression of the company as a whole.

This company is very unprofessional. They strung you along and take weeks to get back to you…read more Thank God my contract was canceled. Do not use this company!

I am very impressed with Will's quick response! I can reach him any time and he's always happy to…read morehelp with anything. He listed my house on Monday and the house was rented on Wednesday. Can't ask for anything better than that. I will continue to use this company for as long as I have my house. Thanks Will!

I've had a great experience with Keyrenters managing my rental property on Stanley Avenue. I…read moreespecially want to highlight Lizette, who has been incredibly helpful throughout the process. She's responsive, professional, and truly went the extra mile to get my house rented quickly. It's clear that she cares about both the property owner and the tenants, which gave me peace of mind. I highly recommend Keyrenters--and Lizette in particular--to anyone looking for a reliable and efficient property management company. Yvonne.

the worst company I have experienced so far! GO WITH ANYONE ELSE. Communication is almost non…read moreexistent until you complain about random maintenance showing up unexpectedly in your backyard with no prior notice. Unexpected work for months that was never discussed prior to moving in and then blamed the landlord and workers for not even letting us know the work had been finished over a month prior yet we were not allowed to use our premises (confirmed myself with the construction company who said Keyrenters was aware) Upon moving out, they also will keep money for repairs and promise to give receipts (CA law) and then they ghost and block you right after you move. Myself and other tenants have moved strictly because of this company and how awful they are with privacy, communication and unlawfully keeping your money without any proof or receipts (AB2801). Notice how their good reviews only come from landlords because they do not give a shit about tenants AT ALL.

Great property management company who cares about there properties. Great customer service, very…read morefriendly.

Nichelle and the RNB team have been fantastic to work with. Quick to respond, punctual, and…read moreprofessional. As a homeowner, communication is everything- and they deliver on that, both with me and with our tenants. Highly recommend.

Mercedes was very rude and unprofessional. Asking simple questions leads to her hanging up the…read morephone in your face.

Easiest 5 stars ever. Scott and his team were a dream company to rent from. Wish we found them…read moresooner; in fact, we'd still be renting from them if we hadn't purchased our forever home. I've lived in a lot of different apartments/rental homes and Sac City Rentals was my best experience. Here are some examples: we noticed a few ants and reached out to Scott. The next day, a professional pest control company came over..never saw another ant after that. Also, there was a door that's didn't fully close properly. Scott's team was on it right away. We never had to negotiate with them or reach out multiple times to get anything fixed. Lastly, as a renter I appreciated receiving my deposit back (minus cleaning fees, which were very fair). After a previous (and horrible) experience with another property manager, this was so refreshing.

As a homeowner, I appreciate how responsive and organized Prime HOA is. They communicate well and…read moregenuinely care about keeping our community looking nice!

The team at prime responded quickly to my water intrusion damages during the New Year's Eve storm…read moreand communicated repairs and timing effectively. Highly professional and highly recommended.

Matt Carmazzi professionally managed a property in Midtown Sacramento that I rented for three…read moreyears. Matt was quick to respond to any any repair requests and communicated very well with me. The website used for collecting rent was easy to use and it also was used to track repair requests. During the move out process Matt worked hard to get my deposit back by finding creative ways to repair a wood floor that had been scuffed by my furniture and that saved me hundreds of dollars.

My husband Dave and I highly recommend Matt Carmazzi for property management and real estate…read moreservices. Matt managed my two rental properties, for many years, with exceptional efficiency and professionalism. When it came time to sell one of our properties, he facilitated the negotiation process expertly and provided great advice every step of the way. Matt's proactive and straightforward approach was refreshing. He communicated clearly and promptly, resolving any rental issues that arose or clearly articulated additional steps we needed to take to sell our property. Most impressively, he pushed forward the sale of our property and managed to sell it within just two weeks! If you're looking for a reliable property manager and real estate agent, Matt Carmazzi is the one to trust. Kathy Beretta

THEY TRIED TO RENT AN UNAVAILABLE RENTAL . I did not want…read moreto post this but we are outrageous because the way Delta handle their problem. Our agent is Michelle McGraw. She was mostly out of reach whenever we called her-there are two reasons a person is often out of reach: one is they are too good and has a lot of responsibility; OR they do not know how to handle their problem and is always busy to fix their mess. I believe Michelle is the second type. She advertised the add long time-almost a month before the place became available. We are well-planing people and we do stick with plan. I called her to see if we could come and check it out, she said we had to submit the application along with the fee for credit check before any further discussion. The next day we paid $60 along with the application. Few days later, she left a voice message saying that our credit check got approved and she wanted us to come and put deposit right a way. She also pressured us that she received many calling and there were a lot interest for that property. What?!??? We had not yet checked out the place and she wanted to take our money. Unfortunately, my wife wanted to finished the business quickly since she did not want to lose the place which we already paid for non-refund credit check. We agree to put in the deposit on July 10 but asked if she could schedule for seeing ASAP. After putting the deposit, Michelle NEVER called us for about 3 weeks. We patiently waited but our current place's agent asked us if we could move out a few days earlier so we contacted Michelle, like every single time, came to her voice mail which seemed like she never listens to it. I made several attempt to call her again even to meet with her assistant but often takes few days for them to respond. They eventually let me know that they could not let me move in earlier. Then the shock came, after paying for the deposit and waited almost a month we were supposed to move in on August 8th , on August 4th she called us and said that the place was not available, and that was bad news for me, and that do we want our deposit back. No apology. Wtf!?!? Just three days before we were supposed to move and after we packed all our stuff, made pre-inspection for the current place. My wife and kid's school will start in two weeks ... I was speechless when my wife told me about it. Now we are struggling to find a new place and face eviction from current rental property since they need us to move out as we had planed. I have not yet known if we can take any legal action again them, i am still searching if there is any chance. If any of you guys know how to deal with this kind of problems. Help me with advices, I believe they should be more responsible for this mess.

There appeared to be a high level of confidence that didn't align with the applicable laws and…read moreprocedures. It may be worth taking the time to review the relevant requirements before making demands or escalating interactions in a way that comes across as harassment.