The service through this process has been delayed and answered with poor communication…read more Service was not given within 24 hours as stated on line and when asked about the statement on the website it was stated that the 24-hour guarantee was for an additional cost. Stating verbally over the phone by the representative charges would be incurred which did not happen and the events that were represented as to what they would complete did not occur; delaying the service with no forward progress, and when I called to discuss it. The company representative stated since the communication was verbalized it was not valid since it was not completed in writing. Explaining they are human and do not communicate back to the client on the attempts even though it was explained verbally by representatives while signing up for service, they are busy and do not have the time to keep clients up to speed on the progress. I would not recommend, find other options

I needed a process server for the first time ever and Peak Process was the only one on Yelp! with a…read morepositive review. I called and spoke to Debbie who explained it was a flat rate with unlimited attempts which eased my mind as I would not like to get charged for every attempt. I was emailed that the person was served and the affidavit was emailed and they mailed the original to the courts. Made my first process serve a painless process.

I had a very positive experience with the PROSHRED operation. Staff was friendly and…read moreprofessional. Great value for the documents I had them shred. Highly recommend PROSHRED over other companies that offer shredding services.

VALUE, VALUE, VALUE!!! SERVICE, SERVICE, SERVICE!!!…read moreClearing out an estate. I took 100# of paper to another service and paid 3x as much until I discovered Proshred in Littleton. Santa Fe and Bellview. They bring out the bin, help fill it and give you the boxes back. Very professional service. Thank you Pam, you made my week!

I inadvertently purchased a scanner online from eBay from this company and paid for it. I was…read moremistaken as to which page I was on when I made the purchase and accidentally paid for the wrong item. eBay rules say the merchant doesn't have to give a refund, and I have no right to claim one. This company was very polite and understanding about what had happened, happily issued me a full refund and I had no trouble whatsoever getting my mistake handled. A+

I ordered an item from them that they listed as "NEW". This item ships with a bracket when bought…read morenew. Mine came with no bracket. When I contacted them, they basically said "too bad". The fact is that they cheated me by selling me a used item as new. CROOKS!

It's refreshing to work with a business with such a high level of customer service. The owner is…read moregenuine, and they went above to make sure our equipment matched our needs. Great small business that I plan to continue to support!

Excellent service. Very pleased with my experience with this business. Fast friendly and…read morecommunicative.

Great service experience - Ivan quickly resolved my computer and printing problem that had…read moreotherwise been unresolved from hours of service from another big box outlet.

This company is an absolute SCAM. I had contacted them to get a reimage on an old work laptop…read more Shouldn't take more than 2-3 hours per the person I spoke to over the phone. The "technician" came to my house and fiddled around with my laptop for 2 hours before they concluded they didn't have the correct equipment and that they'd need to reschedule the following day. I was told I was going to STILL be billed for them to come out the first day and then I'd receive a whopping 10% off the next visit. Aurora tax is 8% so that's already joke and very insulting. They were planning on coming back out the following day and "magically" fix my computer that time, on top of still billing me for the additional days. Mind you it's $130 an hour and they purposefully drag their feet on minor issues to ensure you're paying more. Your money is better spent elsewhere. Everyone here is incredibly shady and your issue certainly will not get resolved on the first contact with them. You're better off just going to Geek Squad. Avoid this joke of a company like the plague. I am out $130 and my laptop is in no different condition than before I even wasted my time contacting these people. They won't even apologize to you for the trouble. Save yourself a headache, just go to Geek Squad. Or literally anywhere else. Complete ripoff.

If it were possible to give this place 10 stars I would. Probably 15. If every business were run…read morethe way Paper Wise is operated the world would be a much better place. Highlights: Friendliness, customer service, prices, and communication. If you need shredding services, this is the place to go, period. The guy running the show when I was there, Harrison, was fantastic, a great model for what customer service should be. I highly recommend Paper Wise. Emphasize the word "highly".

Poor communication at multiple points during my interactions with Alex led to no service being…read moreprovided. I scheduled an on site shred and the driver Louie refused to do the job. His complaint, there were 6 stairs involved. My response, " Should have asked about stairs during the scheduling if they were an issue". I would note, another company has gladly accepted my money; so I'm leaning towards poor service as the culprit here.

Super easy to work with - talked me through my situation and actually listened and wanted to help…read more Had to make several attempts and they were Johnny on the spot - thank you so much!

Good service. Anthoula followed up responsively…read more Recommend this place.

First time using this service. 100 percent positive. Owners were right there to help.read more

I had 4 home computers that I needed to get rid of and I wanted to have their hard drives shredded…read more Other companies I checked weren't dealing with such small potatores, and only worked with businesses. I had a very good experience with them - the receptionist was helpful and informative, had me talk to a technician about my concerns with the shredding process, who was also very helpful. After I arrived, the technician, Spencer, removed the hard drives from all 4 in about 15 minutes while I waited, then had me witness the shredding of the hard drives to put my mind at rest that they were really destroyed and would not be salvageable anymore. He also assured me that the remainder of the computers would be recycled. The process cost a bit more than I was expecting, but I was glad to pay it to finally solve this problem.