1. Iron Mountain - Redlands

    1. Iron Mountain - Redlands

    0

    Redlands, CA

    Iron Mountain - Redlands

    1.0 (1 review)
    Closed 8:00 am - 8:00 pm

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    12 days ago

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    Ask the Community - Iron Mountain - Redlands

    uBreakiFix by Asurion - The building

    uBreakiFix by Asurion

    (37 reviews)

    Abdul was awesome! He took care of my problem in a timely manner. Will definitely recommendread more

    Called Samsung to see if they would warranty my Samsung galaxy ring which has a battery issue…read more Samsung said that I needed to go to an authorized repair shop, which is uBreakifix and sent me the nearest location. I called the store to confirm that I needed to go in and explain the situation to the store employee at uBreakifix. I was very detailed on what I was talking about because I am a tech guy, and I know that smart rings cannot be repaired. They cannot be opened. The employee told me to come into the store, put Asurion insurance on it, and in 35 days call in and claim the warranty. That's what I was told to do. I came into the store today and spoke with the manager. The manager has no idea what I'm talking about. I asked to speak to the employee who told me this. The manager tried to claim the employee was new. I know for a fact that that's not a new employee if they know that insurance technique. The employee said he thought I was talking about a Ring doorbell camera, not a Samsung Galaxy Ring, when I specifically told him it was a Samsung Galaxy Ring and that Samsung told me to call them. I don't see how he could have gotten confused about what we were discussing when I was very detailed again, because I know that you can't fix a smart Ring. Samsung wants me to go there in order for them to diagnose what I already know, which is the battery is defective. The employee continues to lie to me in front of his manager about the conversation. Prior to the manager letting the employee talk to me he took him to the back which I can only assume to say there was a misunderstanding... I turned and looked at the manager and said, "This is the kind of employee you are hiring. I don't want to do any business here," and I left. Will never go to this business again. I used to run a repair shop like this with a close friend of mine many years ago and never did I lie about something I said over the phone or claim miscommunication... Update: Guess I should have read all the 1 star reviews before wasting my time we these guys..

    Iron Mountain - Redlands - datarecovery - Updated September 2026

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