My wife Jenny and I used LL Travel to get her Vietnam visa after getting married and updating her…read morelast name. Julie helped us and seemed friendly and professional. She handled the passport renewal, took her photo, and told us she'd notify us when everything was ready. I picked up the passport when told it was ready, but Julie wasn't there. Another staff member handed it to me after making a copy, and we trusted that everything was complete. Jenny didn't find out until she was at the airport for a red‑eye flight that the visa was never placed in her passport. She was nearly denied boarding and had to apply for an emergency visa on the spot. It was incredibly stressful and cost us extra money due to their error. When she called Julie afterward, LL Travel refused to reimburse her and claimed they tried to contact her. We were never notified ahead of time that the visa was missing or needed to be picked up separately. Mistakes happen--but refusing to take responsibility is unacceptable. This was careless handling of important travel documents, and their response showed a lack of accountability. I would not trust LL Travel again. Proceed with caution.

My family has used this travel agency for years whenever we book travel to Asia. I've booked…read moreflights to Thailand, Viet Nam, Korea, Japan. My recent visit was to get a 5 year Visa for my upcoming Viet Nam trip. The whole thing took me less than 15 minutes. It was $70 each. They will call me back in 2 weeks to pick it up. They take cash, Venmo, and Zelle. Eva and Julie are both great and very helpful. Highly recommend for Visa services.

My partner and I went down to San Jose (from Oakland) to specifically speak to a travel agent…read morefamiliar with Vietnam and Thailand. We met with Biksee Du (Bich Tho) @ Signature Travel and Tours. We shared our specific travel plans including destinations that we wanted to visit, and our other travel needs. She reassured us that she could create a very good itinerary, and that if her staff listed hotels that we didn't approve of, we could trade them for the accommodations we preferred. Biksee stated that she would get back to us, but several days passed without any word. We attempted to text and to call her personal cell but did not get a response. Finally we were able to speak with her. Then we received an itinerary by email. Several of our destinations were missing! We called Biksee and texted her, requesting that she get back to us but she never returned our call or text. WE DO NOT recommend using Signature Travel and Tours.

Great travel agency and Bikcee is wonderful to work with! She's helped me with my Visas and booking…read moreover seas and is professional, knowledgeable and tries to get us the best price! Thank you for helping me book my family vacations stress free!

Excellent customer service and I was able to get my visa completed in a timely manner for my trip…read moreto Vietnam. I had my passport stolen 2 weeks before my trip and once I spoke with Van, she assured me I can redo my visa within a week. Highly recommend!

Quick and responsive! A+ in all categories. They even take the time to answer questions over the…read morephone.

Found this on Yelp because I needed to get my passport visa for Vietnam. Came in at 10am and it was…read moreready the next day. Super quick turnaround.

If you are planning a trip to Vietnam, look no further than US Tours. I cannot recommend this…read moretravel company highly enough. I came to Hoa, the company's owner, with nothing more than a vague wish list of places I wanted to see and a budget. What she handed back to me was a masterfully curated itinerary that far exceeded anything I could have imagined on my own. Every destination -- Da Nang, Hoi An, Ba Na Hill, Can Tho, and Ho Chi Minh City -- was thoughtfully woven together into a seamless journey that felt both effortless and unforgettable. What truly sets Hoa and her travel agency apart is her deep, firsthand expertise in Vietnam. Her relationships with local vendors, restaurants, hotels, drivers, and tour guides across every region of the country are extensive and clearly built on years of trust. Every hotel she selected for us was exceptional, every driver was punctual and professional, and every tour guide brought each destination to life in ways that a guidebook simply cannot. You can feel the difference that genuine local knowledge and strong affiliations make at every step of the trip. Hoa's attention to detail is second to none. From the moment we landed to the moment we departed, everything was handled. We never once had to worry about inter-city flight check-ins, transfers, or logistics -- it was all arranged in advance and executed flawlessly. That level of professionalism gave us the freedom to simply be present and enjoy every single moment. This was, without question, the finest travel experience of my life -- more than we could have hoped for. In fact, we are already planning to return to Vietnam to explore the northern cities, and there is no question that Hoa will be the one making it happen. If you want a Vietnam trip that is personal, polished, and perfectly planned from start to finish, trust Hoa. She will not just meet your expectations -- she will completely redefine them.

I booked a 15-day tour to Japan, Korea, and Taiwan for my parents who are in their mid 70 to travel…read moreat the end of March 2026. They just came back and were very pleased with the service throughout the trip. My mom has arthritis in her knees and was worried that she wouldn't be able to keep up, but the tour leaders were very patient, encouraging, and helpful. They even reserved a wheelchair for my mom at the airports to assist with her traveling. Great thanks to chị Hằng, chị Phượng, and anh Cường, for your dedicated work to ensure the group had a safe and fun tour!

Terrible service. Bad communication and inaccurate information. Inconsiderate of time and…read moreinconsistently would answer calls. Did not fully explain prices and poor transparency.

I've been purchasing plane tickets to Taiwan through E Travel & Tours since last year, and I like…read moretheir prices & service so far. A friend of mine introduced me to Jessie at E Travel & Tours last year, whom she's been using for years. Jessie is very friendly, patient, and helpful. She doesn't push you to buy plane tickets as soon as possible from her, and lets you take your time to think it over. When I was going to buy some United Airline tickets from her earlier this year, she actually suggested me to wait because she was certain that the prices were going to come down in a month or 2... and she was right! I ended up saving $100 for my ticket to Taiwan. I always call around to find the best deals on plane tickets, and so far E Travel & Tours has been able to provide the best price every time. Their pricing beats Travelocity, Expedia, Orbitz and even the popular Chinese travel agency "Just Holiday". Jessie is very responsive through phone and emails which I appreciate. She will always be the first one for me to call whenever I plan a trip to Asia.

This is my first review. So please excuse me for rookie mistakes…read more I know agents have better access to tickets than any web portal when it comes to Asia-bound flights. I found Jessie her from Yelp and use her over a local Portland company because of her attentive service, even though she is extremely busy. It turns out this is the best decision I've made. I was given several options, after I told her my complex situation and urgency. She gave me her own experience, but not pushing me to buy anything on the spot. She even suggested that I google around to compare shop. But she would be more than happy to help. Well, I did. (I consider myself very savvy surfer -- spending hours to get the best deal.) And I cannot find any deal better than what she offered. So I went back to her to buy the ticket. I wanted to hold, but not purchase because something are still in flux. Well, I flip-flopped at least 5 times. Jessie was as helpful to me as the first time. She was very patient and resourceful. I kept honest about my indecision and she was extremely cooperative. I finally made up my mind and took one of the options. At the last stage of ticketing, she wrote back and said she got the price down a bit due to currency fluctuation. Happy surprise! Then, I went to Taiwan and things didn't turn out as planned ... short story: I have to change the return flight several times. Jessie really helped out. She found several options and booked my flight back. (Bonus: I sent her requests during her late hours and she did her best to respond after hours.) I couldn't have been in better hands. Jessie can do things that even the airline representatives cannot. She is resourceful and attentive. And she offers as good of a deal as anyone else. You can't go wrong with Jessie.

Excellent service! They were so helpful in getting my tourist visa sorted out. Well worth the fee…read moreto not have to worry.

Mr Liang and Silvia provided good service and delivered Visa on time. Highly recommend.read more

Chị rất nhiệt tình và dễ thương . Hỗ trợ cực kì nhiệt tình love chị so muchhh . Alway ủng hộ chịread more

Extremely helpful and very knowledgeable was available to answer questions and responsive,amazing…read morecustomer service.

Great experience! Joey was very knowledgable and answered all my questions very timely. I had a…read morelot of questions and was in need of expedited Visa service. Everything went smooth and I couldn't be happier with the professional results. The portal is straight forward and very user friendly. Thanks again Joey for all of your assistance.

My passport expires in March. Peninsula Visa & Passport made the application process easy-peasy…read more They entered much of the information required off my current passport, then sat me down at a PC to fill in the remaining information. I was done in approximately fifteen minutes. When the passport is created I can pick it up at their office. I asked for a ten day turn around, but they offer faster processing, but faster passport creation comes with a fee.

I'd recommend Silicon Valley China Visa if you want to skip the consulate lines and the two trips…read moreinto the city. The time savings alone made it worth it. I looked into handling my China visa through the SF consulate myself, but it required two trips into the city and long wait times. I decided to use Silicon Valley China Visa instead. Daniel handled the process through WeChat and took care of everything end to end. Pickup and drop-off were done in Milpitas, so I never had to drive to SF.

Fast, friendly service to get visa to China. I worked with Daniel to get my family's tourist visa…read moreto China. The whole process was well explained and the communication was excellent. It took just a few short weeks to get the visa and Daniel helped me along the way. He reminded me to check the portal since the Chinese website does not send notifications after the application is approved. The price is also reasonable, even got a discount for two passports. If you want fast and reliable service to get your Chinese visa, I recommend this place.