Usually I do not write reviews, but in the case I feel it necessary to alert others. I will let…read morethe photos speak for themselves, and these are just a few that I sent the owner. After paying for this space to be cleaned, I ended up spending hours of my own time cleaning after it was "cleaned." I specifically asked that the floor be swept and mopped and trusted it was done when I quickly "signed off" because the cleaning person was "exhausted and ready to go." After looking closely and immediately contacting agency I was told I had "signed off"; therefore, no compensatory offer of any kind was suggested. I was left to do the work myself that I had paid for that had not been done. FYI

I hired Ruby's Cleaning to get over 20 windows cleaned as well as a 2,400 sq. ft. home cleaned for…read moremy clients and they did an outstanding job! Everything was spotless, streak-free, and done right on schedule. The quality of the work far exceeded my expectations, especially for only $350 (home) and $199 (20+ windows, including 2 sliding doors and all screens and tracks). Very Professional, efficient, and thorough--highly recommend their services!

They are very kind and accommodating. I had to cancel last minute because construction wasn't where…read morethey said they were and they still allowed me to reschedule, which was very nice. There were 2 very friendly ladies who were ready to work when they arrived. This was a post construction clean that they were aware of beforehand. There are some things they did a great job cleaning but many other things not so much. We did a walkthrough at the end but there was so much to look at it was hard to see what needed more work. Some examples of additional things that could have used more attention are the faces of the cabinets in the bathrooms, the top part of the microwave door, the outside of the oven still had dust on it, and the shower floor could have used more attention to the dirt and grim in the cracks. The main thing that made me take a closer look was the soap bottle in the guest bathroom....it still had construction dust all over it meaning something simple wasn't even wiped. I am sure for a routine clean they do a fine job, but this intense deep clean they just missed the mark by a little. ETA: yes, there were things left behind that needed to be moved. I was promptly moving those items when I saw them and was told not to that they would. I was appreciative of it but it was not asked or required of them. While yes, there was touch up painting being done the dust I am talking about had been caked on for years. This isn't just a simple dusting that needed to be done in the end. We are taking in the cracks and grooves of cabinet doors, the grooves of the shower floor, and such. It was a nice bright day and there is a big window in the bathroom. I was able to further clean it with the right tools in the same lighting. It seems like they just got in a rush towards the end of the cleaning.

Eva was lovely, made us feel comfortable, and made sure the work got done…read more This was the only company (out of 7) that did NOT give me a "flat rate" quote when I was shopping around. I was worried if I went with one of the flat rate businesses, they would rush, or not be able to complete the job. The job ended up being at the higher end of her quote, but thats because the job was more time consuming than expected. She got everything I requested cleaned before she left.

I was so happy to find Rachel. She does an amazing job and is professional, friendly, and…read morededicated. I love my clean home!

We have been using Rachel's services for eight years. She is thorough, trustworthy, and reliable…read more During the first year of the pandemic, it was obvious that we could not get things as clean as her (haha). How does she get the sink so white & clean again?! Trade secrets, I'm sure ;) We have always had dogs, both little & small, and Rachel has been great with all of them. When we had to say goodbye to the older ones, she asked if she could come say goodbye to them too. That should tell you how much she adores animals. If you work from home, Rachel will adjust her cleaning protocol to accommodate what works best for you. We love that she uses eco-friendly cleaners since we're sensitive to strong chemical smells and plus, that's better for the environment too. We trust Rachel implicitly & never worry about our valuables. She is always happy and kind & can give you tips on how to keep your house clean in between her visits. But I promise you, no one can get your sink or tub as clean as she can!

Blanca's Home Cleaning did a good job. They arrived on time and completed the work efficiently. I…read moreappreciated their attention to detail with every surface and corner left clean. Reliable service and I would use them again.

Blanca and her husband were an amazing team. Each took initiative to get the job done quickly and…read moreefficiently! I highly recommend them to help clean your home in every way! Linda

Claudia was a little later than expected and didn't seem to speak fluent English so communication…read morewas a little bit hard. She also didn't have Soft Scrub - only Comet which is a little harsh on surfaces (in my opinion). Given the above, she did an AMAZING job in doing my move-in cleaning. She did a fantastic job on the sticky shelves and drawers that the previous owner's shelf 'stuff' had left. She did all the baseboards and windows. She cleaned the fridge and bathroom and really - everything was just wonderful. She gave me a spread of cost, we agreed on the lower and I ended up giving her the higher amount because she did such a good job. I just found this review in my drafts! So sorry Claudia!

Scheduled a cleaning…read more Was given a 7-8 AM arrival time. Cleaner never showed up. No communication or explanation prior to cancelation of appointment. I canceled at 8:07, not 8:01 as claimed by the business owner. Afterwards, was informed that there was a scheduling conflict and they were running late. I hope this situation was a good learning experience for them. Arrive when you say you are going to arrive and be communicative with your customers. After reading the unfortunate response from ownership, their unprofessional behavior and refusal to accept responsibility for mistakes forces me to advise against hiring this company for your home cleaning needs.

We couldn't be happier with Ellie Maid and the amazing owner, Laura! We hired them for our home in…read moreSan Marcos, and they exceeded every expectation. They're hardworking, prompt, and incredibly thorough. Their pricing is very competitive as well, and the quality of their work is unmatched. We trust Ellie Maid more than any other cleaning service in all of San Diego, and their consistency speaks for itself. Laura and her team are the best!

They are the best! Amazing quality great service always professional and thorough, I have shared…read moretheir info many times.

I can't say enough good things about Candice at Rockstar Cleaning. First, let me say that I don't…read moreknow Candice. I'm a legitimate customer who found her through yelp. We were moving out of our rental and into a house that we purchased. I needed to get as much of my deposit back as possible. We are a family and also have pets, so although I feel like I keep a clean home, the years of grime had built up and I was too busy getting the new house ready to spend hours and hours cleaning the old place. I contacted Rockstar and got a quote that was less than other companies I had contacted. She had a few good reviews and she was very responsive, so I booked with her. Well cleaning day came, and Candice showed up on time and ready to go. She spent hours cleaning everything from top to bottom to help us get our deposit back. The house looks great. And she didn't bait and switch! She stuck to her original quoted price. So refreshing to be able to count on someone. Thanks, Candi!

Incredible job great price friendly people. Fans windows everything we got was amazing.read more

Hi This is my fourth or fifth time using this company the…read moreowner is very responsive and very professional and gets back to me ASAP. I definitely recommend Ana she is wonderful very and hard working. Ana was easy to communicate what I need to get done. She also went above and beyond.

We chose Head of Household based on the yelp reviews and ratings…read more We needed to have our vacation home cleaned after having a tenant for five weeks. When the family moved out, we had the house prepped for professional cleaning by emptying the refrigerator, emptying all the trashcans and replacing the liners, sweeping the floors, and cleaning the toilets. We also washed and put away all the dirty dishes, sheets and towels. When hiring Head of Household, we asked that our home be made "hotel clean", with special attention be given to the floors and bathrooms, that the interior of the refrigerator be wiped down, beds made, and that the cobwebs be removed from the staircase. We needed our vacation home to really sparkle as we depend on positive reviews and know that high-end vacationers value cleanliness. Laurie Bishop is the owner. She returned my call promptly, even though she was out of town. She promised to get our vacation home "hotel clean" and assigned a crew to clean the home within a few days. We were very optimistic that we had found a great cleaning service for our vacation home. When the cleaning team arrived, there was a question about the address and we received a call. After answering her question, we reminded the employee that we wanted special attention to the floors. We checked on the home a few days later. We found the beds were perfectly made. The carpeted bedrooms had vacuum lines on them. These areas were the only part of the service that we were satisfied with. The hard floors, however, appeared dirty. We took a "Swiffer" mop and wet liner and began lightly wiping the tile and wood floors throughout the house. We went through eight liners, and each was dirty, meaning that none of the hard floors in the house were cleaned. Also, none of the area rugs were vacuumed and neither were the stairs. We wiped one of the bathtubs with a tissue and found it to be dirty. We discovered that all of the bathrooms were poorly cleaned. The refrigerator interior had not been wiped clean. There was dried red sauce left behind on the kitchen counter. The oven face had not been cleaned, nor had the cabinet doors, several of which were dirty. The cobwebs remained in the staircase. We called Laurie and she came out right away to discuss the work. She admitted that the work was poor and that the floors had not been cleaned. She coached us on how to remove the cobwebs ourselves. She offered to refund our money or send the same cleaning crew to come back out on Sunday. Strangely, while admitting that our vacation home was not "hotel clean" and they didn't do what they were supposed to, she defending the cleaning crew by saying that their other clients never complained about their work. We didn't feel comfortable with having the same cleaning crew return. We also didn't want a full refund, so we allowed a $30 discount. Laurie, the owner, was pleasant to work with, but the standards of the actual cleaning service are far below what we can accept for our vacation home.