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    Island Awning Shop

    5.0 (3 reviews)
    Closed 8:30 am - 4:00 pm

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    3 years ago

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    3 years ago

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    5 years ago

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    Hello Awnings - M-Style Single Carport

    Hello Awnings

    (46 reviews)

    I am writing to address the issues I have experienced with Ohana Shading Systems, including…read moreineffective customer service, poor workmanship, and safety hazards resulting from their installation. I left a voicemail on their business line, and a person named Jonathan called back, stating that they will not perform significant repairs, citing safety hazards for my children and the poor quality of the job. There are construction errors on two of the main systems, with gaps between both the back and main entrance new systems, causing heavy flooding and fall hazards due to mildew buildup. More importantly, I have images and videos showing the load-bearing beam rotting from water being trapped between the existing roof and the new shading system. Additionally, the installation was poorly executed and of low quality. We waited six months for the installation, with materials stored in our yard the entire time. The company that delivered the materials picked coconuts and left their mess for me to clean up. To make matters worse, the third-party installers were unprofessional, cussing at each other during their shift, smoking marijuana on the property, and cameras caught them entering our home while no one was present. The installers also left extra materials in our yard after completing the job. Although we have a warranty for their work until 2030, the company is now refusing to fix the issues. These guy's need to be exposed. If anyone has a similar issue with this horrific company please reach out to kipperz808@yahoo.com. As you can see in all of Jonathans replies to other reviews he tries to justify his pilau companies flaws. So sad how he goes around telling lies. When its clear in the pictures that they do horrible work. Action line will be contacted next. Good luck Jonathan on your future endeavors. Lol

    We wanted a strong awning, as we not only needed shade but wanted to install solar panels on the…read moreawning. Jonathan and his crew designed and built a beautiful, strong awning for us. They were professional and courteous, and cleaned up after each day's work. Jonathan was fair with his pricing, and I feel we got good value while improving our home. The awning not only looks good, but gives us more privacy and cools our home. Adding the covered lanai was like adding another room to our home. We would highly recommend Ohana for your lanai shade awnings. Professional, Reliable, Responsive, and Excellent Customer Service.

    Island Windows & Doors - Replaced latch

    Island Windows & Doors

    (163 reviews)

    Kalihi

    I can see clearly now the rain is gone! Island windows and doors has been the epitome of what…read morekeeping it local truly means. Mana and his team has walked us through every step of the way from his mobile showroom to the wonderfully clear product. Mana also told me to try and find pricing on his competitors...not even close and not to even sacrifice quality. Unfortunately, we had some busted screens during the process of the home construction, but Kawika (service bruddah) came out checked um, and when he was here I kept asking, what about this one and this one and this one too. He just took them all out, got them repaired and reinstalled them no questions asked. Super Aloha.And this is months after we've been living in the house. Would I recommend....absolutely! Maybe Mana can also throw in a round of golf at OCC as well if you purchase now. Update update, nearly a year later Kawika was very thorough and wanted to ensure our sliding doors were working. He was very tedious and ensured they were installed to the best of his ability. He also noticed walking by some windows that there were some weep holes missing and he offered to fix that too! Kawika accepts tips as snacks are welcome hahaha!

    This company has stolen $17,026 of our money (more, since this does not factor in the rising cost…read moreof materials if and when we can afford to proceed with this work, having lost over $17K, or the interest we would have received the past 11+ months on this $). We are now having to resort to legal action. We prepaid the $17K last Sept. 2025 for 3 sliding glass doors and a window. On Sept. 5, Mana told us installation would happen in November. November came and went. Since then we have repeatedly emailed, called and texted both Mana and Paul. We got some response initially, and a promise for delivery in Spring 2026. Spring came and went. We have since been completely ghosted as we have tried to contact them, sometimes daily, asking for an installation date or for a refund. In late July, we sent a letter from a lawyer saying that if we did not receive the materials we have paid for, or a refund within 3 weeks, we would pursue legal action. Unfortunately, this is now what we are forced to do. This company installed windows for us a few years ago and our experience was good. I provided a 5-star rating in 2023. We maintain some hope that Paul and Mana will do the minimally correct thing and deliver the materials we have paid for, or refund our money.

    Island Awning Shop - awnings - Updated September 2026

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