May 15, 2026 Friday…read more Been going to this dentist since 2021; no issues until this year. Love Dr Pickering but she now only works part time, Wednesday and Thursdays, so it's become harder and harder to see her therefore, I decided to find another dentist. On May 4th, I spoke to office staff, Heather and requested my dental records be sent to another local dentist. She said she would email them digitally. As of today, May 15th, the new dentist still has not received my records thru the mail or thru an email. Secondly, I got a bill for $120 so before calling dentist, I call Delta Dental insurance only to find out that Dr Pickering is out of network, wait...WHAT? I wasn't ever informed of that. These two services (X-rays-teeth cleaning) have always been FREE and covered each year with Delta Dental. And, I've had DD since 2012. Soo, now, it's time to call Pickering's office. I call during off hours, to leave a voicemail. However, on that VM, it states you can text a 346 number, so I did. I sent a text on Monday May 11th hoping they'd get back to me on their open days of Wednesday or Thursday; they did not. I texted again on Friday, May 15th, still no response, so I CALL Pickering's office to leave another voicemail but a man answers so, I apologized because I thought I had the wrong number. I redialed. He answers again and says, you've got the right number, but it's my wife you need. I said, oh ok. And I hear a lady in the background say "gimme the phone, this is Heather," i said, hi this is Melissa but she cut me off and proceeded to defend herself as to why she hasn't gotten back to me; she's busy, she's got 3 small kids etc... Because she sounded agitated, I told her (calmly) that I was concerned over the lack of communication regarding getting billed, because it's been 5 business days since I texted, AND secondly, the new dentist has still not gotten my dental records requested on May 4th. She became loud saying that she snail mailed my dental records the same day i requested them and she doesn't know why they haven't gotten them, etc I said, you told me you sent them digitally, she denied that. I asked if I could come by and get them? She said she doesn't have them because they were mailed but, she's going to write off the billing charges because she's tired of dealing with me. Ooh-kay! You sure right, lady. I said, thank you and hung up. I'M DONE with this dentist office because of Heather. I'm done because of the limited business hours. No longer recommend it.

I bounce back and fourth from Dallas and League City Tx. Dr Pickering has been my dentist for over…read more7 years. I can't say enough about her professionalism and experience. I have traveled and lived in other countries since I was 2 in the 60's, 70's and 80's. Third World countries denistry not good. So I have deep fears of going to the dentist. Not once have I ever felt pain or had fear of Galveston Family Dentistry. Dr Pickering is very thorough and to the point. Her assistant is one of the best when it come to cleanings. Even the front desk is very sweet and concerned to my needs. I highly recommend this place. You will not be disappointed.

Great staff!! Especially Sonja!! Made me comfortable and made it enjoyable. Dr. Achcar and Joanna…read moreworked so hard are making my smile perfect. Dr. Achcar is an artist that made sure that my new front crowns were shaped, sized and colored to give me a beautiful realistic bright smile. I am so happy how I was taken care of every step of the way. Also, thank you ladies at the front desk for making the multiple appointments timely that could also work with my schedule! See tall in 6 months for my cleaning!

I would not recommend this dental office. My experience has been extremely frustrating from both a…read moredental care and billing standpoint. I was charged one amount for my treatment, and three years later I am suddenly being told that the bill has changed and that I owe additional money. That is completely unacceptable and feels very misleading. The dental work itself was also a major concern. A filling was done on my tooth, and I ended up having problems with that tooth afterward. Even more concerning, when they began drilling, the dental light was not working properly. I was extremely uncomfortable with the situation and could not believe they proceeded with treatment under those conditions. The overall condition and professionalism of the office also left a lot to be desired. The facility appeared poorly maintained and did not give me confidence that I was receiving the quality of care I expected from a dental practice. Between the questionable billing, the problems with my dental work, and the condition of the office, I would strongly recommend getting a second opinion and carefully reviewing your billing before paying anything.

This Dentist and his staff was great! I called them on Friday with a sore tooth, where an old crown…read morefell off. They got me in that day, took xrays, gave me a pain prescription and got me in the next business day for a root canal. I'm traveling, so I could not stay for the Crown procedure, but I was advised to get it done when I return home back in Wisconsin. The Dentist here in Galveston did such a great job by repairing the remaining part of the tooth and building it up, and filling the holes. Zero pain throughout the procedure, zero pain now, and a perfect bite. I give the Galveston Mint Dentistry my highest recommendation. I wish they would move or open an office up by the Wisconsin Dells.

Tammy did an amazing job cleaning my teeth today! She was super sweet, gentle, and incredibly…read morethorough. I really appreciated her attention to detail and how comfortable she made the whole experience. Mint Dentistry is lucky to have her!

Emergency dental issue and the staff fit us in and helped us. What a nice, welcoming staff!read more

My fiancé and I have attempted to go here twice just for a cleaning. First apt got cancelled due to…read morecold weather (fine but no phone call so we showed up to locked doors) then promised we were rescheduled for the following week only to show up and front desk had no record of us.

I called with a problem, which I had been ignoring for too long. Hoping it would go away, right?…read more By the time I finally called, it had become quite painful. Dr. Blankenship and his staff worked me in that morning, which was a pleasant surprise. He diagnosed the problem and referred me to an endodontist for a root canal, which --amazingly--I was able to get done that same day. I went back to Shoreline for a crown, and was amazed at how quickly and painlessly that procedure was. Overall, my experience with this office has been superb. It is very clean. The staff is super friendly and helpful. It is an efficiently functioning clinic with modern equipment. I feel confident in recommending treatment here for anyone.

September 27, 2021 I…read morewas going to be a new patient and had scheduled an appointment in October. I called 6 times during 1-1:30pm to reschedule and got voicemail each time; yeah it's a Monday BUTT, that's no excuse not to answer the phone. They called back at 2:15; they were at lunch during the hours I called. Voicemail doesn't reflect that information so, that would of been good to know. First impressions and all. Anyways, I'm put off by it and will find another dentist. (3 stars on Yelp equals "a-ok" )

Dr Garcea is a very talented dentist. He repaired my broken tooth beautifully. We are very grateful…read morefor him taking over for Dr Glenn whom we have had the pleasure of his care for over 20 years. Dr Garcea manages our teeth very professionally. It is a pleasure to have such service in Galveston

Sweetest, kindest, most thorough staff and dentist I've ever been to. Can't recommend enough.read more

Dr Colombo has great hands with a gentle, caring personality. Dental Hygienist Mrs McNamara is also…read moregreat. Nice office with a gulf greeting coming and going.

Well... unfortunately lacking on service and efficiency from staff.. while the dentist is handsome…read moreand polite - the filling I received was faulty and came out within a week. The staff was very snotty whenever I reached out to them and made me feel very uncomfortable while the dentist himself was kind enough about it.. also the billing was billed incorrectly coded and while they admitted it was their error in coding to bill the insurance- they refused to make a simple $55 adjustment even though it was of their complete error to make it right.. first experience with a Texas dentist - looks like I'll be making drives back to the family dentist for any further issues where I can be confident in the work and billing.

Jeremy Magruder responded timely to my need after breaking a tooth. He did good work applying a…read moretemporary crown so I could travel out of the country on vacation without fear of ongoing toothache pain. Also I would like to offer particular kudos to his assistant, Rosa. She was excellent in making me feel confident the work was being done by knowledgeable, caring folks.

Prior to seeing Dr Magruder, my daughter phoned the office to ask how much it would cost for a…read moredental cleaning. The lady that she spoke to took her insurance information, and said she would contact the insurance and then call back. She phoned back and said the out of pocket cost would be $25. But later when it was time to pay, my daughter was charged $118 -- that's in addition to the $145 that the insurance was expected to pay. When we phoned Dr Magruder's office to discuss the unexpectedly high charge, the lady said that she would not have given any cost estimate since they are out of network, which was simply not true. The visit itself was fine, the staff were nice, and that's why I am giving two stars instead of just one. My complaint is solely about the bill.

1 out of 5 stars Had…read morea 12 PM appointment for a minor cavity and was still sitting in the chair with a bib on at 1:15 -- no update, no explanation. The front desk and hygienists were some of the least friendly I've dealt with in 30+ years. The dentist himself was fine and did a good job cleaning my teeth the day before, but overall the experience was frustrating. Then when I called on October 29th around 1:20 PM to have my x-rays sent to my new dentist, the receptionist was incredibly rude -- if I could give negative 5 stars, I would. I won't be going back.

Worst experience. I made an appt to get work done from previous recommendations from this dentist…read more The lady who told me what i needed to get done is the lady I made the appt with. I show up at 950a for 10a appt and wait for 45 mins. Finally get sat in a chair only for them to tell me at 1106am that i need to come to the front and reschedule bc the dentist isn't there??! Weird vibes, unprofessional.

The "nobody likes going to the dentist" people in your life have obviously not gone to District…read moreDental! Navigating insurance and finding healthcare providers in a new city is beyond overwhelming so I took my time finding a dentist. I am so happy I found District Dental! Parking was easy. Check in was easy. Reminder system is great. I saw Dr. Thomas. She was amazing as was her hygienist and front desk staff. They printed out a full quote for everything that I need done that was easy to read and understand as well as gave me a referral to a trusted oral surgeon. I am excited to go back because I know that I'm in good hands!

I went in for a new patient visit today. They did a round of X-rays and I met with the dentist, who…read morereviewed the X-rays and did an exam. She said everything looked good. Then the dental hygienist came in and informed me that based on his review of my X-rays I needed a deep clean to remove some buildup under my gums (which he specifically said is not a new problem) but he'd be willing to do a medium deep clean. The insurance specialist informed me it would cost over $300, out of pocket. To be clear, I go to the dentist every 6 months and have my entire life. I brush twice a day and floss daily. The dentist today had no concerns about my teeth after reviewing my X-rays. No dentist (or dental hygienist) has ever recommended a deep clean before. And I was told this is "not a new problem." I declined the medium deep cleaning, the hygienist refused to do a regular cleaning and I left. The whole experience felt very scammy. And I still need to get my teeth cleaned.