We had a very disappointing experience with this company. We called multiple times in advance to…read moreconfirm my appointment and was reassured each time that everything was set. However, on the day of the move, no one showed up. After waiting over an hour past the scheduled time, We had to call them myself to find out what was going on; only then was I told the appointment had been canceled. There was no proactive communication, no courtesy call, and no effort made to notify me ahead of time. What made the situation even worse was the complete lack of accountability or assistance afterward. They did not offer to help find a replacement or provide any solution, leaving me scrambling at the last minute. This level of unprofessionalism and poor communication is unacceptable, especially for a service as time-sensitive as moving. I would strongly advise others to avoid this company.

From the time we scheduled our delivery, they kept us informed every step of the way through texts…read moreand calls until they delivered our furniture. They showed up on time within the 2 hour delivery time they gave us. The crew was efficient and friendly. I would definitely recommend!

This company best of the best..Josh was really friendly with great service and availability…read more. Prices beat others and they was careful with my belongings..I would recommend this place to everyone and know I'll be calling them again..Thanks moving guys!!

Great company! Reliable, honest and reasonably priced. Did a great job for us. Will definitely…read moreuse again if needed.

Movers did not put the goods in the directed places in the house. They left the boxes floor to…read moreceiling in one room. They said it was because of cat feces on the floor. There were no cat feces in the bedroom nor in the basement where we needed the boxes and bins to go to. The homeowner is upset that one room is essentially a fire hazard and the egress from that room is blocked. I paid $1460 to have my belongings placed in certain areas of the house, and that did not happen. June 2, 2024 After several phone calls to EE Ward in Grove City, my nephews and I agreed to a crew returning to the house to place the boxes in their respective places (bedroom, basement). My nephews and I cleaned the cat litter issues. While on the phone, my nephew explained that I am elderly and disabled, and he is recovering from lung cancer. A crew of three movedthe boxes on Friday, May 31. Marcy, Shayna, and Janine were quite helpful in resolving this complaint.

We moved from Raleigh, North Carolina to Columbus, OH and the movers were great! I've moved long…read moredistance five times before and the guys have never been this good. The only thing I would say that was a negative was I had to call three weeks in advance to schedule. But that was fine since we had 30 days to close on our home. It's summer, I get it. But the movers who showed up were incredible. Our driver Jake made sure all our floors were covered with mats or cardboard so we didn't get scratches. This was great because our floors in Columbus were brand new! We tipped each guy $100 since they were so good. They wore masks which my wife appreciated as well. Here's some pictures from going to check out our stuff in storage. Nice warehouse your for my sons and great people! Thanks Jake and team!

I love how this business operates. It is a family run business and it shows. Custom Movers not only…read morewas very professional in their approach but they also offered personalized attention through my entire journey as a customer from my initial call to loading my items onto the truck. I can't say enough good things about this company.

I spoke with Mark and Cody who both would ensured great customer service. They promised a service…read morethey absolutely could not provide. Avoid and don't waste your time.

We needed a dining set delivered from Our home to a…read moreconsignment store. We also purchased another dining set from the consignment store and needed it delivered back to our home. The two guys sent to do this were on time, professional and did a great job. We highly recommend this business!

I am floored at the unprofessional, shady nature of my interactions with at least 5 employees of…read morethis company. I called nearly a month ago and talked to a nice lady named Michelle. I told her I was looking to move in a little over a month's time intra-state (so not exactly long distance- right at the border at 150 miles away) with a 1br apartment. With a few other details, she told me they had a special running and I could get 2hrs loading, 2hrs travel, and 2hrs unloading including 2 men and one moving truck for $1095. I said great! I got her number directly and said I'd call in a few weeks when my moving date was firm. Cut to earlier this week. I called Michelle last week and had to leave a message as there was only VM. No callback by Tuesday so I called again. Again I got her VM so I left another message and called the main company line. I first got transferred to the local sales dept and my call was dropped after ten minutes of obnoxious static noise. Then I called again and got transferred to a lady who seemed shocked at the price I was quoted and said "Michelle is my friend, let me get ahold of her first" and I was then put on hold for over 45 minutes before I realized I was being put off and hung up. I called again and got a guy who questioned me as he said they don't have trucks they only have pods and they will pick them up but the wait is about 5-7 days before they could then take it to my new place... he then transferred me to another person who then said he has no idea how that quote was made but the same details I told him were now running up to $1900!!! I still haven't had a call back from Michelle...or anyone else for that matter. It is obvious this is a crappy company with no coordination between employees and no one who can give me a straight answer or return a simple phone call. Cowardly and unprofessional. I will never work this hard to spend money at a business which is so shoddily held together!!! Take your money and go to a highly reputable national company which is bonded, insured, and consistent above all.

Recently David and the Zippy Shell moved my wife and I. I can't recommend these guys enough. Not…read moreonly are they at a great price point they are professional, nice, and quick at their work. As far as I'm concerned there isn't any other company in Columbus that I'd use.

Five days ago I asked for suggestions on Facebook to do a clean out of my barn and a brick…read morebuilding. I received many responses and ended up hiring Swole Bros. Junk Removal. They completed the job in two mornings and I couldn't be more pleased!! Thank you Nolan and Brianna!! I highly recommended them.

Antone and Jordan did a great job with temporarily moving my dad's belongings to my house. They…read morewere very careful and wrapped all the furniture to protect it. I will definitely use them again when we all move again in a few weeks.

Seriously one of the BEST experiences I've had moving in a really long time... possibly ever! Caleb…read morewas very understanding and patient with me while I didn't have a definite timeline of my move.. and when I had exact dates, he worked hard to make sure my timeline was met. We had two guys come out on Saturday before the move.. LT and another guy (sorry I forgot his name) and they were both super efficient, respectful, and organized. When our move came on Monday, Quan and his crew showed up on time, had great communication, were very patient while we finished packing what hadn't gotten packed, also very fast and efficient as well. Quan drove our stuff down that same day and we were able to get our stuff the next day. He was eager to unload the truck himself even though he didn't have a partner to help him offload... in which my husband offered to help him. 10/10 recommend this company to anyone looking to move.