I just had Freedom Pool Service do a repair for me. As always, they are a pleasure to work with…read more Their staff is knowledgeable and takes the time to make sure you understand what needs to be done, what was done, how to maintain your system, etc. This time I had Alan and Jose come out to do the repair. I've also had Alex come out and he is fantastic as well. I needed to have a pump replaced and a part in my heater done. Not only did they diagnose it, but the guys also caught some problems and fix them proactively without an extra charge. They're scheduling system and payment system are automated and very efficient and easy to navigate. Appointments are made promptly and you were able to confirm from your phone. I highly recommend them. I've been using them for many many years and if I could give them a higher rating I would.

I have no idea how this company has a 4.9 rating. Their service is horrible. They dump way too much…read morechlorine and on several occasions we couldn't use the pool for several days. And they recently tried to sell us $1,000 of "parts" to fix the heater and it turns out it only needed an $18 part. Fortunately I got a second opinion from a more trustworthy company.

I've worked with Islas Pool Service across multiple properties in Atherton over the years, and…read moreGustavo has been consistently exceptional. He is always prompt, knowledgeable, and takes the time to explain everything in a way that helps you truly understand your pool, so you never feel taken advantage of. What I appreciate most is how responsive they are. You can reach them within minutes, no call centers, no long wait times, just direct, reliable communication. As a small, family-owned business, they genuinely care about their clients and it shows, especially in urgent situations. Gustavo has gone out of his way to come immediately when needed to make sure everything is taken care of. His work ethic, honesty, reliability, and attention to detail are unmatched. He treats every pool as if it were his own, and that level of care is hard to find. I highly recommend Islas Pool Service and Gustavo to anyone looking for trustworthy, high-quality service.

Gustavo is a pleasure to work with--always professional and his team keeps the pool in excellent…read moreshape. He stays ahead of maintenance issues and is honest and transparent, consistently providing top-notch service at a fair price. I highly recommend him to anyone in need of pool service. Having owned multiple pools and worked with others in the area, I can confidently say Gustavo is the best.

never had my pool so crystal clear. highly recommend the owner, robert. call him, 650.334.6949.read more

From the owner: With over 20 years of experience in the pool service industry, we strive to provide the Bay Area…read morewith outstanding pool services

Sparkle pool and spa is a truly outstanding company. They are extremely communicative throughout…read morethe entire process and make sure you are informed every step of the way. Their knowledge and expertise really show in the quality of their work. Val is organized, reliable, and genuinely great to work with. I highly recommend Sparkle pool and spa to anyone looking for a dependable and experienced pool service company.

I hired Val twice, once to teach me how to operate my pool equipment, walk me through pool…read moremaintenance and second time was to upgrade my pool equipment from a single speed pump to a variable speed pump (Aquastar brand). Val hauled away all the old equipment, cleaned the surrounding area and spray painted the old/new equipment black. Val is very trustworthy, I had to work that afternoon so I told him to lock up after he left and when I returned in the evening, the area was clean, gate was locked, and equipment was running. Val is also licensed 927344 so there is no need to be worried.

Highly Recommend - TC Saved the Day! Today (Saturday) I…read morechecked my swim spa chemicals and discovered the water level had dropped by about a third. I immediately started calling the Bay Area spa companies that Grok recommended. Only TC picked up the phone. He calmly walked me through troubleshooting over the phone, helped me identify the issue, and guided me step-by-step until we stopped the leak. I was honestly shocked and so grateful that he took the time to help me on a weekend without even being on-site yet. I can't thank him enough. This level of genuine customer service is rare. From now on, TC and his company will be my only call for any swim spa service.

The do not want to do warranty repairs. They have been postponing my repairs for 2 months.read more

Scheduled a one time cleaning immediately. The service was excellent and seamless. Would have loved…read moreto hire for regular maintenance but they were booked.

I have been a client of Excel for many years. While they…read moreare good at equipment repair and replacement, the weekly maintenance is bad. When they clean the filter, rather than have the debris go into a portion of the yard that will not damage anything (there is an open dirt space 2 feet away) they clean on the pea gravel pathway into the yard which is also a dog run. Every 4 weeks I clean up and remove debris and add new pea gravel. I finally complained and the response was a big so what. I can't imagine anyone would want that debris dumped on the pathway to the yard. Once brought to their attention you would think they would apologize and make it right- no way. response was "your pool needs the filter cleaned every 4 week because it gets dirty fast" ok - that has nothing to do with the issue blame the client. not a good company to deal with.

Alfredo and team are absolutely amazing. They are beyond responsive, and very reliable. They offer…read morefair rates and great service. Would highly recommend

Alfredo came recommended by a neighbor. After purchasing our home and being new owners of a pool,…read morewe suffered through half a year of subpar/lazy pool service we inherited with the home purchase. Alfredo and family are wonderful! Alfredo returned our pool to salt water chlorination, we've done equipment upgrades, lighting repairs over the years and I trust them implicitly with their recommendations. I appreciate that he is conscious of repairing vs replacing when necessary. Alfredo is a responsive text message away and always takes the time to explain pool stuff when I have questions (and I've asked a lot!) including optimizing my schedules and maximizing my solar heating. What you won't get is an impersonal revolving door of different pool techs. Love supporting this family operation and reliably seeing them every week.

For (short for Fortunado) and his wife are the cutest/best team. We've used five different…read morecompanies since owning a home with a pool, but we hope For will be our last because he is THE BEST.

Amazing service and knowledge about the craft. I couldn't recommend this company more. The value to…read morethe cost is commendable.

We've had a great experience with Level Up Pool Service. They come out weekly and always leave the…read morepool looking clean and well taken care of. Everything feels consistent and reliable, which is hard to find. The team is also really easy to communicate with. Emma is quick to respond and always keeps us in the loop if anything comes up. It's been a smooth, low-stress experience overall, and we're really happy with the service.

Excellent service and communication. Our pool has never been cleaner! If only I had known about…read morethem years ago. Great work at a fair price.

The pool startup was flawless. All work was performed as scheduled. The communication level was…read morehigh. Fair price. No regrets

The team at Low Buck Pools has been absolutely amazing to work with from start to finish! Their…read morefriendly customer service, prompt responses and exceptional pool knowledge helped us in getting our out-dated pool up and running like new! They are fair, honest and dependable. Highly recommend for your pool and spa maintenance.