Every time I've called or been to this store, the gentlemen helping me have always been courteous and helpful. And Cody is no exception. He sold me a returned Outpost that is in great condition. I take my 65 lb Pit Bull rescue boarding and swimming so we needed a heavy duty cruiser and this board is perfect for our weekend trips. Cody easily helped me through the sales process and was patient and kind with my questions and concerns. Thank you for a great board and a great guy, Cody. read more

Very helpful! Many interesting options and sale items available. Packable convertible, paddle boards.

Super helpful in getting us set up with SUPs and related equipment. Great value on the boards at the factory store

Bought the Isle Pioneer 3 to use as a kayak. I'm 78 years old and thought that it would make getting on and off easier. It does not! The board is wider than any previous kayak I've owned, which makes it more stable as a SUP, and for adding pets or carry items, but it also makes it slower and clumsy on the water. I used it twice and decided to return it within the 60 return period. I filled out the online form and, per their instructions, and was informed that someone would contact me with next steps. NO RESPONSE. After a couple days I called, was put on hold, and again left contact info. NO RESPONSE. Continued to call 3x more, again left contact info. Still NO RESPONSE. Returning a product should be a no-brainer. Isle has a 5 star product but 1 star customer service. At this point, I would discourage anyone from doing business with them. read more

ThDude, my wife just got new racks on her car and the whole system failed and flew off with our best boards!!!! I messaged the guys and they were quick to help me find something, new even at a fair price!!! I've never had a new board but for the price they gave me stoked Thanks again for always getting me back on the water!! read more

ISLE - Brand new board!! - Sporting Goods Near Me - National City, California

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My Megaladon board from Isle exploded after only a handful of uses but because it was past the two year warranty they only offered a 20 percent discount on buying another one. A two year warranty is a joke for a $1000 board purchase. Then to only offer 20 percent discount is an insult. read more

ISLE - exploded Isle board - Sporting Goods Near Me - National City, California

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The two young men manning the store 2/26/2025 were awesome in answering questions and customer service. A+++

Shout out to Isle SUP! These SUP's are great the staff are knowledgeable and will make sure you get exactly what you're after. We bought 2 Isle Switch's and we love them. You'll get great quality, service and pricing! read more

These guys are awesome. They carry a great selection of new and used paddle boards, are super friendly and knowledgeable, and will go the extra mile with providing all you need to strap you board to your car and get home safely. Be sure to check out their used boards selection as they list for almost half the price of a new board- and they're in great shape. I'll definitely be back! read more

If you're in the market for aggravation, disappointment, and bamboozlement by way of price gouging, then purchasing from ISLE is for you!!! Let me see if I can wrap all this up in a brief package, as Im truly not one to spread negativity (this is the 1st negative review Ive ever written), but I feel it necessary to share my experience about this product so that the public has experiences to make informed decisions. To be fully transparent, I bought my inflatable paddle board from ISLE in 2015. Yes, thats 5yrs ago, however I admittedly mildly used it, probably a total of 12 times over the course of those years and it lives in my bedroom, so it has been kept in impeccable condition. Within the first year of buying it, both the paddle and the gauge on the foot pump broke. The paddle broke the 2nd time I used it and the gauge broke the 3rd time I used it. Aggravating, but because it was within the 1st yr and warranty, ISLE replaced both items. Well, fast forward to present time. I pumped my board up, conservatively within the recommended limits of psi, picked it up to walk it to the water, took two steps and the board exploded in my arm. It was a terrifying sound like a gunshot and a violent jarring, as you'd expect from something inflatable withholding so much pressure, but NOT what you should expect from a product, and mind you, one of the most expensive paddle board products on the market, supposedly built for this design. I spent $714 on this ISLE paddleboard. There are exceptional ones on the market for just $300, which I'll get to recommending later. To make matters worse, in explaining this to ISLE, the consistent response was "here's 30% off your next ISLE purchase, thats all we can offer you." Did I mention the product exploded while I was carrying it!? It was on my person. thats dangerous! Further, that 30% off, which I certainly would not invest anymore money into this company, was unusable as all the inflatable paddle board options on their site are either "coming soon" or "preorder now." When you invest your money, its not only in the product but in the customer service and the expectation that the company values goodwill and the customers that support their business. I did not experience that, despite my best efforts to find a compromise benefiting both parties involved. To their credit, amidst my several emails expressing this experience and disappointment, there was was customer service rep that did keep responding, albeit with the same lame offer to "rectify" the issue, but at least they didn't ghost me...??? This is where I landed... lower my standards of customer service. Disappointed is a gross understatement. You're free to make your own decisions, but ISLE products are EXPENSIVE and of POOR QUALITY. That said, if you're looking for an inflatable paddle board, I would recommend Retrospec (https://retrospec.com) Their "Weekender" board is $300 and a dream. I didn't realize what a literal drag my ISLE board was aside from all this nonsense with poor quality, but it was so heavy I had no idea until I had contrast. Im athletic and strong and was constantly wondering why I couldn't keep up with my friends and was always working so hard. On the Retrospec I just glide with delight. It comes complete with a back pack (I had to buy that as extra from ISLE), a leash (ISLE did not provide one), a pump, the board, the paddle, the fins, and they even included a waterproof pouch for you cell phone! All for $300!!! Thoughtful good customer service and product. And you know what, if this board explodes in 5 yrs, I won't care, bc I spent $300, not $700+ which felt like highway robbery and trickery. read more

Recently purchased our two iSUPs, the explorer and the sportsman. We couldn't wait to take them out on the water. We've already been out twice since we purchased them and plan on going out again sometime this week. Bart helped us put a lot. He was very knowledgeable about the boards which made picking our iSUPs a breeze. We made Isle our top choice not only because they are San Diego based but because they stand behind their products and offer great deals. read more

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For years I wavered about trying SUP. In my fleet of kayaks, canoes, dinghies, and sailboats, could I possibly need one more way to paddle across the bay? Apparently so, . After doing quite of bit of homework, I decided to stop by the Isle paddle board store and check them out. The staff understood all aspects of paddling and could help me relate which board worked best for me. Once I was 75% convinced, they showed me new inventory, used inventory, and all the sales and promotions running. With zero pressure, I ended up with the Isle explorer board with everything I needed to get on the water that afternoon. I even upgraded to a 12v pump making it simple to get the board to 15psi as the pump shut off perfectly while I ready'd my gear. The board is light and maneuvers well. The paddle fully adjustable and I quickly felt at home paddling the San Diego back bay. If you have any doubt about a large purchase, stop by the store and quiz the staff as they understand all aspects of the sport. read more

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If you are looking for a SUP go here to get it. Had bought the Frontier 2 years ago and really love it, but decided to purchase the Glider. Jake and Cody gave me a great deal! They provide excellent customer service and it's the best quality and best priced boards I have found in San Diego! read more

I got a new Isle board early this year, and use it almost daily. We had a violent wind storm a few days ago which caused the board to blow off the rack, and it landed on a stone wall, resulting in a crack on the top surface. When we contacted Isle to inquire about the proper way to repair the crack, they sent out an epoxy repair kit, for no charge, even though the damage was in no way their fault. Excellent service and customer relations. read more

This place is awesome for all your paddle board needs and questions. I bought a used Pioneer and my husband bought a brand new pioneer and we are so happy with both purchases. My husband's board had an issue with the fin, and when we took it back to the shop they were happy to help, and gave us a new fin that works perfect. Thanks isle for being amazing! read more

We accidentally came on the day they were closed and the employee still let me come in to make a quick purchase because I knew what I wanted. Such a cool spot and easy to get to! Highly recommend. Awesome service! read more

We have come here a couple times .and it's been a 1 years or so .we don't live in the area. we are from the Bay Area but the customer service is awesome Jake and his team are very helpful even if you want to just browse and take a look at everything. they are very patient an don't rush you .they make you feel very welcomed .we had gone to another surf shop and didn't even get a hello .I just wanted to say thank you so much for Jake and his team they were awesome again I will be returning to buy support next time thank you so much read more

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Without a doubt, they have some of the best customer service I've ever experienced. We came in for the summer warehouse sale. My wife and I live in an apartment, don't have a big car or roof rack so a traditional stand up paddle board wasn't in the cards. We chose to go with inflatable SUPs. Unfortunately my board had a slow leak in it. I stopped by The warehouse Craig greeted me at the door. He was very friendly, apologized for the inconvenience that it must have caused me and committed to me to make it right. He found another board, inflated it and left it overnight to double check to make sure there were no leaks. He then left it inflated and waited for me to pick it up to verify that my replacement board was in good shape. As I was leaving, he offered me a sandwich since I had stopped by during lunchtime. He earned a customer for life. Great board as well! Although it is inflatable, the board is very rigid. read more

ISLE - Sporting Goods Near Me - National City, California

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I had originally bought a paddleboard on amazon, I didn't want to spend a ton of money on something I didn't know that I would use regularly. I was really not having any luck standing on my board and although i knew most of it was in my head, i had tried a friends isle board and although I wasn't any good at standing on her board I knew i could get there. So I started calling Isle and asking so many questions, letting them know i was also a bit timid and Jake was amazing, stayed on the phone with me multiple times for 15-20 min as i rattled off my questions, so when I went there Saturday morning, i still had a million questions, because this is an investment. He reassured me if I didn't like it I could trade it in for another inflatable and that made me feel so good about my decision. Both guys there helped me so much and were so patient, i left so happy... and then I took it out on the water and OMG this pisces is in heaven!!! I felt like this board is so sturdy and will be well loved!!! Thank you Jake (& the other guy I didn't get his name) for being so patient with me and helping me find my perfect board!! I love my scout! Go early in the morning to check out their used boards!!! read more

ISLE - My used inflatable practically new! - Sporting Goods Near Me - National City, California

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This is a well deserved 5 star review. Excellent service in every aspect!! Once summer rolls around, we are at Lake Mead once a week. Yes, it's a desert, but beggars can't be choosers and I'll take what I can get! My friend has a 23' boat and I thought I'd contribute to the fun and purchase the Paddle Board Package, with 2 Gliders (SUP) and 2 Carbon Paddles- Free Shipping is what sealed the deal! AWESOME!! I called customer support with questions before purchasing the boards and Craig was helpful, honest and knowledgeable. I took his advice with no doubts that this dude knew what he was talking about. I had reservations about the boards fitting on my Altima and he took the extra step to email me with a picture of a SUP board on a Mini Cooper, talk about exceeding my expectations! We did have one little hiccup with the freight service that forgot one of the boards in LA, but that company did everything in their power to make it right; from offering to come in on a Saturday so I could pick them up to trying to accommodate my schedule for a home delivery and promising my board would be in Las Vegas by the next day. We weren't in a hurry to get the boards and they went the extra mile to make the situation right, so at that moment, I would have rated this a 4 star review. It was free shipping! ...Probably would have been a different story had I paid for it... With several more calls to customer service about how to install the fin, the proper way to strap my boards to my car, purchase board bags and wall racks, they knew me as the girl in Las Vegas because my voice sounded familiar. And my latest call was a few dimples/cracks in my board because of how we transported the SUP in the boat. I emailed them photos and he assured me that it's normal wear and tear and then emailed me with photos of when I really need to be concerned about the board cracking. ...I am impressed... The staff is so friendly, it's like you're speaking with your friends. They genuinely care about your experience with them and have never disappointed me; going the extra mile to make sure I was happy with the outcome. I won't hesitate to refer them to anyone who asks! read more

ISLE - Two 10' 10" SUP on my Altima - Sporting Goods Near Me - National City, California

We went in for used surfboards, the staff was very nice and transparent about the condition of the used equipment, we were excited that the prices were very reasonable compared to other second hand goods and we were also glad to give the reconditioned boards a new home. The new boards looked amazing and we can't wait to buy some more when we have the money to do so! read more

I can't say enough good things about the guys at Isle! Super helpful in leading you to making the right purchase. I was thinking of getting a different sup but they were able to point my friend and I in the right direction. We are both Super stoked on our new boards but even more happy with Isles customer service. I drove all the way down from Carlsbad and I will do it again! read more

ISLE - Sporting Goods Near Me - National City, California

I have not yet purchased a board from here- but I definitely plan to! Went in to see what they had based on a Facebook ad. I spoke with Jake and he was very informative about what I was looking for. I explained that I'm looking to purchase a SUP but not sold yet. He was still more than helpful. They have everything you need and will help rig find something at any legit price point. Their used gear is still in good condition. At least check it out if you're in the market! read more

Now got ANOTHER BOARD! Picked up the AW Glider before July 4th--and have been on a journey with the new paddle boarding. So damn addictive. Now decided to get the Explorer ISUP--just for the ability to take with me on trips far away. And...now have another board to use for my friends or family. And must say: this Inflatable is JUST as good at the Glider Epoxy. Once again, hats off to Jake and Mitch in the shop. They guys are so cool--and so non-pressure. A real joy to shop from this company. And...seeing so many people in San Diego with Isle boards. And I can see why. read more

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Isle is amazing! We bought a surfboard from here and they threw in a $50 discount for our brand new board (fins and wax was included)! We took it out surfing one time and we noticed a ding after the surf session. We weren't sure if they would charge us for the repair, but they said it was covered under their warranty since we just purchased the board. When we brought it in, they repaired our board for free!!! Best customer service and super friendly staff. :) Thank you Cody and Jake! read more

My family is so excited to get into the water and enjoy some time together. We were looking for the perfect board to fit us all. Isle had the perfect board and we are excited to use it. Thank you so very much to Cody for staying past closing to help us out and get all the gear we need. Thank you again and thank you Isle for making such great products. read more

I purchased an inflatable SUP from ISLE explorer back in 2018 and it has been the most convenient and awesome board to take out and paddle around Mission Bay, the canals in Long Beach and up in Marina Del Ray. I recently lost the center piece of my paddle last Saturday at Mission Bay. I was pretty upset at myself and figure I'd have to buy a whole new paddle. I emailed ISLE on Sunday evening asking if they could sell me a replacement part even though they didn't have it listed online. My worries were I'm going to have to spend at least $150 for my carelessness. I received an email the very next morning from Bart telling me to send photos of my paddle to see what I was actually missing. Bart told me to swing by the shop and he'd give me the part at no charge. Initially on his email he mentioned he'd give me the lower clip so I figured I'd bring my paddle with me in case there was a misunderstanding. When I got to the shop Bart confirmed there was a misunderstanding and I told him I'd pay for the replacement part. Bart took the 2 pieces that remained of my paddle to the back got the replacement part even went above and beyond to make sure the replacement part fit perfect as well as gave me tips on maintenance of my paddle. When I asked him how much I owed him to my surprise he said nothing! I mean seriously this guy just left me speechless with his customer service and his kindness. I'm glad this is a local company that makes SUP that are ranked in the top 10 of quality boards. I highly recommend ISLE and will be buying my next epoxy board from them! Thank you ISLE staff for your awesome boards as well as your awesome customer service! read more

ISLE - Sporting Goods Near Me - National City, California

Good experience so far! I'll update once I receive my board. But so far customer service is great! I contacted customer service because I accidentally put in the wrong email when purchasing and didn't get my tracking info, within a couple hours I heard back from Jake and he solved my problem. Can't wait to get my board! Update: Got my paddle board and I love it! Highly recommend :) read more

I have been putting off buying a stand up paddle board for years, due to work or travel or being far too lazy to do the research needed to find a perfect board. a few weeks decided to finally bite the bullet and started seriously researching what type of board I wanted. I have come across Isle before when looking online a few months back and because of their reviews and website they were one of the only stores in San Diego I felt comfortable buying from. This morning I finally went in. The guy who helped me, was incredibly knowledgable and helpful in getting me the right board. Not only was he attentive to detail but he wanted to get me what I actually wanted. No upsale, no pressure to buy something I didn't want. He sold me a dope board which I LOVE and I can't wait to get it in the water. Seriously, such a great experience and I could not be happier with my purchase. read more

We recently purchased an Outpost SUP from Isle, and whereas we are still figuring the board out on the water, I wanted to compliment Isle on the excellent 'buying experience'. The store itself was very clean and organized with multiple boards on display that you could 'touch and feel'. Cody was the representative who helped us and he was so polite, professional, knowledgeable and helpful with this purchase. He took time to listen and understand our needs and then helped us choose the right board. They had some lightly used paddles and fins that he recommended we could save some money on. He even helped us load the board and sent us on our way as very happy customers. It is really so refreshing to deal with great representatives like Cody who make the experience so pleasant. Thank you Isle and thank you Cody! We are excited to use our new board! read more

We bought a paddleboard this summer at Isle. It is absolutely gorgeous! Probably the best looking board I've ever seen, but looks are only skin deep. In fact the skin is the real problem. On the first day, within the first few minutes of use, the skin failed and the beautiful wood board was ruined. It had a slight crack. We used it in a bay! No waves, no stress, just normal use! WHAT! The worst part is that it actually started sucking in water. We hear the water splashing inside. Anyway, after spending $990 on this board we now find out that there's no warranty! The company refused to do anything to help us out. I don't think that's right. I would never ever recommend such a shady company and we won't ever use them again. I still think that they should fix the board read more

I had my first encounter with Isle Surfboards last year when they brought their paddle boards out to Mission Bay for free demos. Mark (the owner) answered questions, gave suggestions and generally encouraged. And from the first time I got on the board, I have been plotting and planning on getting my own. I had asked Mark to let me know if they had any boards that fit my requirements come in and he got back to me almost immediately. Thanks to Mark and his great staff, I went to their store on Saturday and picked up my board and accessories. I'm thrilled and can't wait to go out on the bay. **My only regret is not paying more attention to the questions about where I was going to store my new board. Apparently, fitting a 10' board in a small condo can be a challenge. On the other hand, my dining room looks a lot more interesting with my newest addition. read more

My boyfriend and I have been wanting SUPs for a while now so I let him do his research and he found this place. WOW! the place isn't very big but we came on a Friday early afternoon and were helped right away. The guy helping us was super knowledgable and helped us picked awesome matching boards. Honestly, I give them 5 stars on price alone! Since they sell direct, they're able to keep prices down and it's hugely appreciated. We went out for a paddle the next day and we LOVE LOVE LOVE our boards.. Thank you Isle Surf & SUP! read more

My initial review was great... 4 years ago but since then I had a couple of bad experiences. First my 9'2 Longboard E-Core Surfboard start having cracks on the deck due to foot pressure after only 2 years. Then I bought another longboard from isle and it was shipped with SoCal Overnight Customer Service, it's taking over 2 weeks to go from San Diego to San Francisco! WTF! Are they paddling? read more

I highly recommend this place. Jake was very helpful and informative and I would recommend this business to anyone. I am glad there are still some honest helpful people out there. read more

Great prices, negotiable and honest. What more can I say. Genuine shop owner. They had a great selection and were very knowledgable! read more

ISLE - Sporting Goods Near Me - National City, California

Some of the best customer service I've ever experienced! Several weeks ago I ordered a board and paddle online from Isle's site. I went into the process hesitant as I normally want the opportunity to try before I buy and this was going to be my first SUP purchase. After much thought, I placed my order and within a day of placing my order the board was shipped. When the board came, I followed Isle's great advice and inspected everything before accepting the package. Unfortunately there was damage to the deck of the board that would have called for a complex repair and let's face it, when you spend this much money on something you want/expect it to be pristine out of the box. I immediately called Isle and talked to Craig who was really chill and apologetic. While on the phone, he immediately checked his stock and had a board set-up to ship the very next day! The second board arrived 3 business days later and was perfect. Thus far I've been able to get the board on flat-water once and it was a perfect fit for me. Bottom Line: Awesome customer service, super-fast turnaround, great info/advice for picking the right board and I would order from them again. read more

The word disappointed is an understatement regarding my experience with Isle. I warn you prior to driving all the way down to National City. Customer service is horrible. I won't be back. read more

I've bought multiple boards from this company going back to when it was a very new concept buying a board online. Recently I had a strange situation with a paddle breaking that had been barely used, but was past its warranty. The paddle head broke off while paddling, and the break appeared to be a manufacturing defect. After a bit of an explanation and discussion process, Isle decided to stand behind their product and replaced the paddle. I'm truly grateful for their commitment to quality and customer service. You will never be disappointed in their boards. They add so much value to any person's outdoor lifestyle! read more

I was lucky enough to be the recipient of a SUP gift for Christmas. However, due to the nature and expense, it wasn't a surprise and I was able to go to Isle to pick one out. There are several surf stores near us in Encinitas, but we took the drive down to Nat City (never been) to save several hundred dollars. All boards in the store were $150 off. The associate suggested a few good boards for beginners (and inflatable and a standard), the size for me, the size if my husband wanted to use it and pros/cons between the two boards. I needed up selecting the Versa, the standard option, over the inflatable. This was his recommendation if we had a place to store it, and we do. Ready to purchase the new board (reg $795 on sale for $645), the associate mentions he has a barely used one for $595. We took a look and it was basically brand new except for a few minor scratches, which I'm more than positive would have occurred on a first use anyway. Both boards came with a free paddle too (we opted to upgrade to an adjustable for $45). Settled again on the used board, and he knocked another $20 off. We were already sold at $595, but $575?! Even better. We walked in the store expecting to spend about twice the amount. I am so happy we took the trek down here!! Totally worth it. Can't wait to try out my new board. read more