I've only been there a handful of times, but everybody I've dealt with their has been very…read moreprofessional and nice more than willing to answer. Any questions have a lot of local sign-up which is great! And open late and if you remember you get special hours privileges in certain perks definitely check it out very helpful. HIGHLY RECOMMEND

Only being at two-indoor gun ranges before, I was not really sure what to expect, but Gilbert was…read morestraight forward. I came here with a group of about 6 and we occupied 2 lanes for about an hour, towards the end of the day/shift. It was smooth, simple to fill out paperwork, pay and be assigned your lane. No issues when it came to the staff as well. One thing to note though, was the bathroom. I myself did not go, but that was after a woman in our group said that it was nasty. No details of if it was male and female units (meaning the male staff might've not attended to the women's stall) or if it was one-stall for both genders but overall, I would just ensure you check with staff! Overall, I would come again.

Questionable. Called to verify open. Of course, the range is closed until 11am. The website…read moreindicates they are open. 9am to 9pm. The girl that answered the phone did not know what the term Range was referring to. Im just saying, questionable.

I want to like this place, because it is clean and conveniently placed. But that is where any of…read morethe positives end. Every time I have come here it, each visit would get slightly more aggravating. Their public hours are lacking, however at least they open at 9AM on the weekends. The check in process is usually fairly quick. They provide eye and ear pro, and a selection of 5-6 different type of target with no extra charge. Going to the range is where it gets bad. You will get some kind of comment from the RO every single time. While I am not opposed to tight safety, each time it gets a little more ridiculously arbitrary. It's always based on something that happened with a customer in the past. The amount of restrictions has reached a critical mass at this point. I would consider myself a reasonably safe and mindful shooter, and I just want to shoot in peace. It gets annoying having someone stare over your shoulder constantly. It kills any semblance of fun. Overall, this place seems to be targeting new shooters. Anyone that shoots more than 2-3 times will have outgrown this place by that point. This is most evident with their pricing. The classes, ammo, and their gun store are extremely overpriced. I would even opine the pricing is predatory, targeting people who just don't know any better. As someone who keeps up to date on ammo prices in general, I can say that the ammo there is sold at 2-3x times the price you could get it online. The ammo is also usually the absolute cheapest you can buy of that caliber. Usually, it's limited to that one batch/brand they have at the time. The gun store prices charge anywhere between a 25-40% markup on firearms. The selection is decently sized at least, but I would still recommend shopping elsewhere. Judging based on my experience over the last year or so, I will be looking for a different range to go to. The two stars is for the fact they keep it clean and relatively fresh looking.

Went in for my HQL and it was super convenient and a breeze! Francisco was very personable and made…read moreit a fun experience.

I was here for my 8 hour ccw renewal training. Francisco was…read morevery informative. Great learning experience.

I paid MDT $150 via Zelle in May 2025 for a firearms cleaning and safety training session before…read moredeploying overseas. The trainer canceled the morning of the appointment due to a family emergency and promised to reschedule. He never contacted me again, and the office also stopped responding. I reached out multiple times to set a new date or request a refund--no reply, no service, and no refund. I have since reported this to the BBB, Zelle, and my military chain. Very unprofessional and disappointing. I have all receipts and documentation.

I took the class, and needed to do the shooting over again as I did not meet the qualifications per…read moreNRA Rules and however that's not the requirement in MD... IT'S that you have to had discharged a firearm and which I did. I reached out to his office about this and crickets. Waste of my time and money

Wow. Ricky Crutchfield is very knowledgeable and he teaches in a way that's not intimidating…read more Though he's very cautious he loves to teach. I've learned so much and I will be going back for 1:1 training. He trained me for the MD and Utah CCW training and I learned a lot. He is also very professional. Thanks Ricky!!!!

Ricky is an amazing, top notch instructor . He gave me some pointers that improved my shooting…read morewithin minutes . Highly recommend him for all levels of experience,

A fine orator once boldly proclaimed, "And I keep a baby glock, I ain't fightin' with no random…read more Period!" Ok, ok. It's just a City Girl lyric. And no, I don't plan to walk around with a gun in my purse (Maryland state gun laws prohibit that anyway), but I have been wanting to learn how to properly use a gun and to get my handgun license. I had only been to the gun range once and I remember not being fully prepared to handle the recoil. I found Prolific Operations through Instagram and realized it is a Black-owned business, led by two men with more than a decade each of firearms experience. I emailed a few questions that I had about what the class covers and COVID-related safety protocols and received really prompt (and reassuring!) responses. Registration was very simple and the class started promptly the day of. There were several bottles of hand sanitizer, everyone stayed spaced out, and the instructional guns were disinfected between students. The class was super informative and safety rules were constantly reinforced. We all drove to a gun range about 15 minutes away where we were able to use the knowledge we obtained in the classroom. Even as a petite woman with long acrylic nails, I was confident in holding and firing the gun because of how well we were taught to hold the gun. I highly recommend Prolific Operations if you want to obtain your HQL and familiarize yourself with how to properly operate a firearm. They are professional, great instructors, and still manage to be safe during this pandemic. Besides, the world is crazy and it's important to be able to protect yourself and know what you're doing!

Great class! Very proffessional and detailed training. The instructors all knew key details the…read morestudents had about hand guns (laws, use and transporation of weapons). The time at the gun range was very helpful and gave me experience with guns.

I recently partnered with Michael on a training retreat for myself and a couple of other women…read moreinterested in becoming more proficient with their firearms. I cannot say enough positive things about him! He is HIGHLY knowledgeable, professional, safe and has the most comforting demeanor. I can't wait to work with him again! I feel so blessed and lucky to have found him. If I lived closer I would train with him as often as possible. Highly recommend!

Fantastic classes from a very knowledgeable instructor. You get what you pay for! Michael ensures…read moreeveryone leaves with the knowledge they need from the course. He has a lot of patience and the ability to explain complex concepts clearly and concisely. I don't think you'll find a better instructor in the area.

This was my second time taking CPR, First Aid, and AED training with Deon, and once again, he…read moredelivered an excellent experience. Deon is highly professional, and his hands-on teaching style really helps you understand how each procedure should be done correctly. He's also incredibly patient and approachable--he creates an environment where no question feels too small or silly. Every question is answered clearly and respectfully, which makes learning feel comfortable and effective. I highly recommend his classes to anyone looking for quality training.

Highly unprofessional and disrespectful. They don't want to pay their employees and upon emailing…read moreand texting the response from the William Stevens was "F@@@ You B!tch@ Stay clear of this place. I will let American Red Cross and BBB as well as my Veteran colleagues about this interaction as well as the uncertified instructors they have teaching the classes!