First and foremost big thank you to Hugs, he was able to get my first newly built pc to run…read moresmoothly. My pc was not displaying anything during first boot and I tried all of the old tricks to make it work. Until I reached out to this company and Hugs responded within the next day nothing worked. He was able to fix my pc within minutes of me dropping it off, saving me from such a huge headache. I definitely will recommend and never switch from his services. The price is beyond reasonable for the quality and efficiency Hugs has to share!

Tom at Rockstar lives up to the billing. He was able to replace the corrupt hard drive on my…read moredesktop quickly and at a very reasonable price. I was going replace my desktop with a new one but Tom's effort allow me to re-use it with a new hard drive and saved me a few hundred dollars. Great customer service from a professional who cares about his client's situation. Highly recommend him. Btw, i think he lives in his mum's basement ;)

This guy is the computer guru. Honest reliable service and no BS. The owner Gregory is the only…read moreperson that I will allow to touch any of my Company or personal computers ever again. If you have a computer problems and you want the real scoop with reliable, honest and trustworthy service this is a Company who still appreciates their clients.

It was apparent I had a bad computer virus. Gregory Harris of Local Computer Pros was able to fix…read morethe situation relatively fast (sensing my urgency), charged a fair price, and has since been helpful via phone answering questions thereby saving time and travel. It's refreshing to experience professional, quality customer service.

Ok...so I have an old clunker that a friend of mine built. For some reason after I moved it started…read moreacting up. I looked on Yelp and found SDCC had the best reviews, so i tried them out. I ended up having some viruses....SDCC cleaned up my computer and it works great! I would definitely recommend them.

Unlike the positive experience that most people here apparently had, I had an overall unpleasant…read moreexperience with San Diego Computer Consultants/The Chip Merchant. My bottom line impression of SDCC is that they are fine if you know nothing about computers and want something simple done, but that their level of expertise is intermediate - not wizard-level - and that they are lost with complex problems. A few weeks ago, I borked my three-month old Win8 computer by hard booting it. I eventually found a self-diagnostic text file that said that the master boot record needed to be rebuilt. It also seemed that Windows/DOS had suddenly lost the ability to see most of my hard drive's approximately 600 GB of music, pictures, and files, so it might need to have the File Allocation Table rebuilt as well. Having dealt with trying to repair a crippled Win8 installation before, I knew that Microsoft had closed off many of the avenues that previous versions of Windows had for an amateur like me to try to get in there and fix things. So, I thought to myself, "Perhaps it's best not to waste time trying ... bummer that it'll cost a hundred dollars or two, but I'll take it to experts, and they'll know what to do to get it working again". I saw that SDCC had a sizable number of five star reviews here on Yelp, so I thought that they would be trustworthy place to get the work done. I tried to ignore the one or two star reviews, and also the review that had started with few stars but revised themselves higher after feedback from Jorge (the SDCC owner?). When I dropped my computer off, the tech at the register who was friendly and reassuring. I specifically told him that what I was hoping they would be able to do was get Windows working again, and also restore my missing files. As I left, I felt nervous, but guardedly optimistic that they would be able to help me out. A couple days later, a tech named Alex called, and cheerily told me that that my computer was now ready to be picked up, since he had reinstalled Windows. I was devastated. Reinstalling Windows meant that there was no chance of repairing my old installation of Windows, and so I had lost all of my installed software, all of my configurations, all the files that I did not have backed up, and the two weeks of work I had done since the last time I had backed up most of my files To my mind, reinstalling the operating system is a last resort, something one does after trying all other means of repair and admitting defeat. It's also something I know how to do, and don't need to pay an "expert" to do for me. Alex not only did not call and ask me if I wanted this step done, he assumed that I had no files to restore, and that it was safe to wallpaper over the missing files with a new Windows installation; somehow, the message that I had missing files that I wanted recovered was not passed on to him. I suspect that Alex did not even try to rebuild my master boot record or file allocation table, or know how, and I suspect that he made no effort towards any other method of repairing my windows before doing the simplest but most destructive of all possible repair options, a reinstall. To Alex's credit, he had copied the disk's surface to an external drive before reinstalling Windows, and he offered to copy this disk image back to my computer if I wanted. And, also to his credit, he was patient with me being angry on the phone (to some extent, I admit that I was taking out on him my frustration with losing my installation and my files). I appreciated that he apologized a couple times for not calling to check in with me before reinstalling Windows. My computer was then apparently passed on to a tech named Rick, whose job it was to look for my missing files and try to restore them from the copied external disk image. Alas, this challenge was apparently beyond his skills and his tools' abilities. I asked him to guess what had gone wrong with my Windows installation and why he was unable to restore my files, and, in both cases, he kept simply repeating that Windows and/or my files were "too corrupted". I asked him to be more technically specific, but he was either unwilling or unable to give me any more insightful of an answer. To Alex and Rick's credit (and this is why I am giving a two star review, rather than a one star), my bill at this point was zero dollars. Since they were unable to help me, they did not charge for the considerable time that they had put in trying. I then asked Rick to leave the Windows reinstallation on my computer's hard drive, and to make me an external drive with an image of my computer's drive before the reinstall. He told me that this would take two days. It wasn't until six days later, however, and two phone calls from me, that Rick finally let me know that my computer and this new drive were ready for pickup. All in all, my experience with SDCC was a frustrating one.

I am very happy with my choice to use Patch Cable Network for my business IT needs. Alex and his…read moreteam are not your "typical IT guys". This team is professional, personable and passionate about IT. They actually speak in layman's terms and walk us through everything step by step. It is so easy to call for support...we always know that they will answer. They are quick to respond and walk us through any obstacle. Alex has even done emergency house calls on weekends and out of business hours. I don't know what I would do without this support. Thank you!!! PROS Responsive Reliable Prompt Professional CONS None!

I am very cautious about letting people work on my laptop as I work with several companies remotely…read moreand deal with government contracts. I am paranoid they will delete my data, or even worse, install a hidden program or webcam (yes I watch too many fictitious TV dramas lol). I asked my husband if anyone at his job could recommend an IT person. Patch Cable Network came highly recommended and Alex was willing to help me immediately. He offered free advice for my other computers. The repair was so fast I had my computer back in 24 hours! There was even a follow up the next day to make sure everything was working. I will gladly recommend him to anyone I know and I am sure I'll need his services again.

Wow, Computer Antics just came over to my place and now my laptop is actually working better than…read morewhen I first bought it. My laptop came with Windows Vista and is about three years old, so there are a lot of programs on it slowing it down. The tech that came by really helped me out by telling me what programs I am safe to uninstall and which programs I need to keep. For example, I had three virus programs running at the same time (AVG, Norton, and McAfee). He uninstalled them and replaced them with a free light (and better) anti-virus software. He also downloaded another anti-spyware program (also free) that caught three spyware files that my other spyware software never picked up. I had never had a tech come to my place because I always thought the service seemed expensive, but this tech was able to do so much in so little time that it was definitely worth the price. EXCELLENT VALUE! :) Besides the services completed above, he set up an encryption on my wireless network. He also linked another laptop I had that I was never able to connect. That was the laptop with the camera and now I can finally Skype my family overseas. Lastly, he demonstrated to me how to connect my computer to my TV so I can watch YouTube, Hulu, and other free programing. He even gave me the VGA cable for free. All this was done in a little more than an hour. Definitely call Computer Antics if you have problems with your computer. These guys honest, personable, and get the work done quickly.

I've consulted with these guys regularly on a variety of technical issues. Currently, we are…read moreworking with them on my business's internet marketing plan. They have a very personable team and return emails and phone calls very quickly. Most importantly though, I trust them. If you've got IT needs give these guys a call. You won't be disappointed and they go out of there way to make sure that you're taken care of.

John is great, smart and very reasonable. He spent a lot of time on my iMac and although he…read morecouldn't fix it due to an unrepairable hardware problem, he did not charge me for his time. I will definitely use him again if a need arises.

After we finally got tired of having to turn our laptop off and back on, because it was being soooo…read moreslow, my husband found John on google just looking for someone to repair our laptop. We called around and got pricing, and for sure John's pricing was decent. When I spoke to him on the phone, I felt confident that this is the guy that I should take my laptop to. My laptop was being so slow and we depend on it for work and school. I dropped it off to John and picked it back up within 2 hours, other people I had got quotes from told me it would take 1-3 days to get it back. John was friendly and his communication was superior. He told me that he would have my laptop running like it was brand new, and that's exactly what he did. My laptop is literally running faster than ever. I would highly recommend him to anyone with computer problems, and now I know who to go to if I ever have problems with other pcs in the future. THANKS JOHN!

Will Traenkle and Tranquilnet is awesome! This guy does everything! Literally, EVERYTHING. He knows…read moreeverything there is to know about macs, PCs, other IT stuff that I've never heard of. Everything that I have asked him has been answered quickly and efficiently - and the best part is that when he doesn't have the answer and says he will get back to you, he actually does, unlike other IT services. I'm confident that when he is hired to do any job, he will work his butt off to make sure it gets done. I have emailed him questions late at night and surprisingly, they're answered in the morning before I wake up. I don't know if Will and his team ever sleep, but whatever they are doing definitely delivers the results I need. I have recommended his company to some of my friends and they also have had a very positive things to say about Tranquilnet. Use this company if you are like EFFICIENT and EFFECTIVE IT service (I promise, it exists out there!!)

As a business owner of a mobile repair company, I get a lot of clients with server and business…read morenetwork type problems. I met Will thru a business networking group and I have used him on jobs that require quick, professional, and efficient service. He has come through with flying colors, I even got an email from one of the jobs that I referred him to saying how happy they were with his work. If you own business and can't afford a full time IT professional, I highly recommend Will and Tranquilnet IT Solutions!

Travis really is an amazing sleuth and tech wizard. He was able to find a download that had malware…read moreinstalled on my computer and remove it. I am grateful for his expertise. Worth every penny. He is knowledgeable, professional and very friendly. Thank you Travis!

I have worked with Travis multiple times over the past few years and found him to be great. He has…read morebeen very responsive to my questions or issues and has always been able to fix whatever my computer issue might be. He has been flexible and accessible in helping me. I am not a technical guy and he also tries to explain issues and fixes needed in layman terms which I find extremely beneficial. I highly recommend Travis if you have computer issues or repair needs!